Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 809 published reviews

Summary of reviews

The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.

Reviews 1, 2 and 3 stars

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Lucette B.
Rating: 1 out of 5
following a purchase from 14/05/2019
I haven't had a delivery and I'm still waiting. I can't be satisfied. I think it's taking too long. And the least I can do is to send another delivery. We shouldn't have to put up with delivery errors.
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Aicha B.
Rating: 1 out of 5
following a purchase from 13/04/2019
Delivery charges too expensive unfortunately.
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Annabelle C.
Rating: 3 out of 5
following a purchase from 29/03/2019
Fast but not a good description.
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Éric L.
Rating: 3 out of 5
following a purchase from 06/03/2019
The carton was punctured (hole approx. 4 cm in diameter). However, no damage to the product.
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Catherine M.
Rating: 3 out of 5
following a purchase from 01/03/2019
Hello, I need some information due to an error in my order. I can't reach you by phone or e-mail.
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Channa T.
Rating: 3 out of 5
following a purchase from 15/02/2019
2 times sent but package very disappointed.
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FABRE S.
Rating: 3 out of 5
following a purchase from 12/02/2019
Goods delivered in accordance with my order, too early to judge the quality of the products. On the other hand, limited delivery: parcel left on the doorstep without being notified, cardboard box smashed...
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Michaelle C.
Rating: 3 out of 5
following a purchase from 11/02/2019
Very fast delivery. Interesting price but too much tax.
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LAURENCE D.
Rating: 3 out of 5
following a purchase from 08/02/2019
A package not received or lost ... but very quickly resolved by the person in charge on the phone (5/5).
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Renee S.
Rating: 3 out of 5
following a purchase from 04/02/2019
The delivery man who wanted a signature refused to go up to the 3rd floor despite the elevator!!! If I order on the internet = it's because I have fu mal to do my shopping. Not to mention that the van was left on until I got off! SERVICE TO BE REVIEWED with your carrier.
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Sophie B.
Rating: 3 out of 5
following a purchase from 31/01/2019
I wanted to change the color of the sets, really very disappointed poor quality paper tears, very thin, but on the other hand at the same price as those I took before which were of good quality, moreover in the box some were unusable because crumpled and torn, I do not recommend them any more.
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Christelle R.
Rating: 1 out of 5
following a purchase from 30/01/2019
VERY UNHAPPY DELIVERY DUE ON MONDAY I WAITED ALL AFTERNOON TO RECEIVE AN EMAIL IN THE EVENING ASKING ME FOR ANOTHER DELIVERY DAY; THEN WHEN DELIVERY OK ONE OF THE BOXES WAS UNTIED; .
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Response from CSJ emballages
Hello, I would like to apologize for this problem. I will contact the carrier and get back to you with answers,
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Virginie P.
Rating: 2 out of 5
following a purchase from 13/01/2019
Received quickly The customer service I called 2 times but no answer When the merchandise satisfied at least one item on the 3 I will not recommend I have not received what I expected.
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Joana C.
Rating: 3 out of 5
following a purchase from 13/01/2019
It's not right that the return of goods is at the customer's expense.
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Sarah F.
Rating: 2 out of 5
following a purchase from 07/01/2019
Satisfied only with the delivery I received non-adopted lids On the site there is only one kind to go with the smoothie cups Especially since at the beginning we are not told that the lids must be purchased separately! I've sent 2 complaint emails and never got a reply! I hope they'll get back to me and fix the problem!
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Response from CSJ emballages
Hello, I'm taking the liberty of getting back to you following your complaint. After checking, we sent you the right product, if it doesn't suit, please don't hesitate to get back to us. It is clearly stated that the lids are sold separately in red. I remain at your disposal,
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Fatima O.
Rating: 2 out of 5
following a purchase from 29/12/2018
Shipping costs much, much, much too expensive, especially for delivery to a relay point.
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Kévin R.
Rating: 1 out of 5
following a purchase from 17/12/2018
I am not satisfied with my order because the product is not the same as on the photo. It may seem like nothing, but in my case it was important. How can you trust a site that sends you a different product than the one you order?
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Response from CSJ emballages
Hello, Yes, the packaging of your finger rinse is slightly different due to the change of manufacturer, but it is still lemon-based. And as indicated in the general terms and conditions of sale "images are not contractual" Cordially,
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Alexandre B.
Rating: 3 out of 5
following a purchase from 30/11/2018
Good, but overpriced for delivery.
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Aude M.
Rating: 3 out of 5
following a purchase from 07/11/2018
Delivery a little long but you were kind enough to call me to let me know. Which is rare and much appreciated.
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Laurent S.
Rating: 1 out of 5
following a purchase from 09/11/2018
I can't give you my opinion as these items have never been delivered.
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Response from CSJ emballages
Hello, We apologize for the delay in shipping due to the demonstrations. Your order will be delivered today. Yours faithfully
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FRANCOISE D.
Rating: 3 out of 5
following a purchase from 05/11/2018
All in all, I'm satisfied, even if, at first, the product seems a good price... but once you add it all up... it's not the same price at all... .
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Nelly R.
Rating: 1 out of 5
following a purchase from 01/11/2018
I still haven't received my parcel even though it was marked delivered. The driver signed for me, but I have no parcel. For the delivery fees we pay I expected a better service. I'm really disappointed knowing that I need it in 2 days.
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Response from CSJ emballages
Hello, We are solving the problem you are having with the carrier and will keep you informed. Best regards,
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Julie R.
Rating: 2 out of 5
following a purchase from 31/10/2018
I had ordered on your site because you announce a delivery under 24 h 48h what went well to me because I needed its verrines for the weekend but I received them Monday thus that is more useful to me. So the delivery time is a lie.
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Response from CSJ emballages
Hello, I would like to apologize if your parcel did not arrive but this Thursday was a public holiday which is why we took 24 hours more. Best regards,
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Camélia E.
Rating: 2 out of 5
following a purchase from 22/10/2018
Delivery not precise. Day slot to be blocked. A pity.
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Telliez D.
Rating: 3 out of 5
following a purchase from 18/10/2018
Despite ordering error reacted quickly and rectified quickly and contact tel fast.
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Gerard C.
Rating: 3 out of 5
following a purchase from 09/10/2018
Very satisfied.
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DOMINIQUE P.
Rating: 3 out of 5
following a purchase from 25/09/2018
Hello, The only downside to this order is that it would have been cheaper to send it by post and, given the size of the box, it fit easily in the letterbox, which avoids going to a relay point. 3/5.
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Yvan D.
Rating: 3 out of 5
following a purchase from 22/09/2018
C.S.J. packaging is very good, the item is exactly what I ordered; but then the delivery... DPD company not to mention... SMS, messages galore to indicate that the parcel will be delivered on such-and-such a day, with a small range of hours during which you'll need to be present... OK. but then: ah no, the parcel isn't available, so we can't deliver it... In short, 2 times the same story and watch out, the parcel is surreptitiously slipped into the letterbox.
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Amina Q.
Rating: 2 out of 5
following a purchase from 22/09/2018
Fast delivery, but poor quality.
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ROLAND P.
Rating: 3 out of 5
following a purchase from 14/09/2018
Late delivery.
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Giovana T.
Rating: 3 out of 5
following a purchase from 13/09/2018
Good quality.
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Doremus F.
Rating: 3 out of 5
following a purchase from 12/09/2018
The order was conform and the verrines delighted the 210 guests of the MAS Maud Mannoni gourmet walk in Montpon Ménestérol which took place yesterday. The only hitch was a misunderstanding on my part about the delivery: with the home delivery option I thought I could choose my delivery time slots, but it's the dpd company which proposes a time slot, which put me in a bind and obliged me to go and collect my parcel in Tresses on Friday evening at last!
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Nathalie A.
Rating: 1 out of 5
following a purchase from 12/08/2018
I'm not satisfied because I still haven't received my boxes at the relay point.
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Response from CSJ emballages
Hello, We apologize for the inconvenience. Your parcel will be delivered today. Yours faithfully
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Francois G.
Rating: 2 out of 5
following a purchase from 03/08/2018
Impeccable nothing to say.
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Elodie S.
Rating: 3 out of 5
following a purchase from 17/07/2018
Delivery is fast, but for a purchase of 12.99 euros, paying 6.99 euros for delivery (i.e. the cheapest) is a bit of a pain. It would be nice if you could opt to collect the products for free (without delivery). In the end I thought I'd got a product for 13 euros, but in reality I paid 20 euros.
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Myriam A.
Rating: 3 out of 5
following a purchase from 28/06/2018
The gold plates were corner.
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Evelyne D.
Rating: 3 out of 5
following a purchase from 22/06/2018
A delay problem due to the delivery company but the supplier was great and the product perfect. I recommend this company.
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Aurélie T.
Rating: 1 out of 5
following a purchase from 24/06/2018
Very prompt delivery, but almost a third of the trays were split and unusable. Given the urgency of the situation, I went elsewhere to stock up... .
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Response from CSJ emballages
Hello, I apologize for the problem caused by this breakage. Please do not hesitate to make a claim by e-mail with a photo to be compensated Cordially,
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Wilfried B.
Rating: 3 out of 5
following a purchase from 21/06/2018
Fast, efficient delivery.
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Coralie G.
Rating: 3 out of 5
following a purchase from 12/06/2018
My order had been forgotten to be sent so I contacted the company who sent it to me urgently 48 hours later I received my coli. Quality merchandise.
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