CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.
Hello, I received my order well, the issue is that I ordered an item from the site, a microwave-safe bowl of 750 ml, but the model received does not match the one I chose. It's not a big deal, I will still find it useful. I hope that next time I will receive the correct model.
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Muriel B.
Rating: 3 out of 5
following a purchase from 21/03/2025
The dimensions of the macaron boxes were not very clear and the ones received do not match the expected ones;
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Jlouis J.
Rating: 3 out of 5
following a purchase from 04/03/2025
Shipping costs too high
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Fernando V.
Rating: 1 out of 5
following a purchase from 28/02/2025
I received the order but I made a request for withdrawal the same day because it is not what I thought I ordered, and since then I have had no news from your services. This is unacceptable.
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Bouchra M.
Rating: 3 out of 5
following a purchase from 17/02/2025
Hello, this is the second time I order from you and each time I receive only 24 trays instead of 25 in the package. I don't understand anything, thank you, best regards.
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Francoise G.
Rating: 1 out of 5
following a purchase from 27/02/2025
Fast and compliant delivery.
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Magali P.
Rating: 1 out of 5
following a purchase from 25/02/2025
Terrible, the vacuum bags do not work. 4 packs of 100 bags purchased, none of them vacuumed
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Response from CSJ emballages
Hello
You did not order the correct product that corresponds to your machine.
You took smooth vacuum bags instead of embossed ones.
Best regards
N
Nathalie R.
Rating: 2 out of 5
following a purchase from 22/02/2025
I placed my order on a Saturday, I tried to modify it on Sunday, with no result. I called on Monday morning to modify it. The person on the phone told me they would cancel the first order so I could place the second one with additional products, but that was not done and I ended up receiving my first order!
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Martine Estelle A.
Rating: 2 out of 5
following a purchase from 18/02/2025
The boxes arrived without lids, yet there is one in the photo on the site.
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Magalie S.
Rating: 3 out of 5
following a purchase from 15/02/2025
The products are of good quality unlike the delivery...
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Maud B.
Rating: 3 out of 5
following a purchase from 05/02/2025
I always order my verrines and such from you and every time I'm very satisfied. This time, however, half of the verrines I ordered were broken in the parcel.
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Kirk P.
Rating: 1 out of 5
following a purchase from 31/01/2025
fast service, no transport...
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Alain R.
Rating: 1 out of 5
following a purchase from 31/01/2025
article arriving glued it's hand towel so obliged to dechiré it
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Virginie P.
Rating: 1 out of 5
following a purchase from 01/02/2025
Perfect parcel and packaging concerning the product very disappointed with a DDM of not even 2 months
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Leticia R.
Rating: 3 out of 5
following a purchase from 29/01/2025
Boxes and lids were missing, so we had to make sure they were accounted for on the day of our party.
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Michel D.
Rating: 1 out of 5
following a purchase from 12/01/2025
fine
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Steve F.
Rating: 1 out of 5
following a purchase from 27/12/2024
I still haven't received my order for more than 2 weeks...
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Christophe N.
Rating: 1 out of 5
following a purchase from 14/12/2024
Ordered on 16/12 (for Christmas), received on 02/01 ... too bad and some products damaged. Disappointed
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Marine G.
Rating: 3 out of 5
following a purchase from 15/12/2024
Positive points: I received the parcel very quickly Negative points: one box was damaged on the side, making 1 or 2 boxes unusable, and in one of the other boxes there was so much dust that I had to clean the boxes.
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Vincent S.
Rating: 2 out of 5
following a purchase from 09/12/2024
I had asked you to reimburse me for the duplicate order, but I haven't received a reply from you.
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Virginie S.
Rating: 2 out of 5
following a purchase from 07/12/2024
I'm happy with my purchase but the delivery sucked. The delay was super long.
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Luc M.
Rating: 3 out of 5
following a purchase from 07/12/2024
Smooth vacuum bag that does not fit on my machine which is not specified.
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Marcel C.
Rating: 1 out of 5
following a purchase from 06/12/2024
1 package was defective and unsealed on 3 sides
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Chantal G.
Rating: 2 out of 5
following a purchase from 04/12/2024
Lack of rigidity in the cardboard packaging, which has become a little damaged, and the package inside too. Not great for a gift!
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Martinez Garrido F.
Rating: 1 out of 5
following a purchase from 02/12/2024
I have not received the product
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Anne D.
Rating: 3 out of 5
following a purchase from 08/11/2024
Delivery went smoothly
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Comte N.
Rating: 2 out of 5
following a purchase from 23/10/2024
Hello, I received my parcel but no invoice although I had stipulated it at the time of the order; I rewrote in the form of contact so that one returns to me the invoice because it is for an association and I do not need it for my accountancy. Everything had been communicated both times, the association's address and name. I've had no reply. Thank you very much. Mrs Comte
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Response from CSJ emballages
Hello
All invoices are available on our website in the "My account" tab.
Sincerely
M
Magnin D.
Rating: 1 out of 5
following a purchase from 30/10/2024
Very fragile glass, many already broken in packaging
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Felicia T.
Rating: 2 out of 5
following a purchase from 27/10/2024
They are too thin and break very quickly, they can't get too much in because they burst!
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Sabine D.
Rating: 2 out of 5
following a purchase from 17/10/2024
if i were reimbursed for the missing item (almond powder) i'd be satisfied. the sum isn't large but that's the principle: don't offer out-of-stock items and reimburse them quickly if that's the case. Sabine de Seze
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Response from CSJ emballages
Hello,
We're sorry about the breakage of this product, the refund was made on 12/10/2024.
Yours faithfully
J
Joerger H.
Rating: 3 out of 5
following a purchase from 24/10/2024
I have several bags with defects. You can't see it by looking at it, but after saddling the bag it looks like the side already closed by the manufacturer. This is the first package with a problem, the others were good. But I have a loss.
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Plichard R.
Rating: 3 out of 5
following a purchase from 05/10/2024
hello we are having a problem with the box closures thank you
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Claire S.
Rating: 3 out of 5
following a purchase from 28/09/2024
Unfortunately my order arrived damaged.
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Yves B.
Rating: 3 out of 5
following a purchase from 03/06/2024
Deplorable attitude of the 1st DPD delivery driver (message: Absence of the beneficiary to justify his non-delivery). Delivered 2 days later by a serious driver.
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Response from CSJ emballages
Thank you for your feedback, Yves. We're sorry about this bad experience with our DPD driver. We will pass on your comments to improve our delivery service. We hope to see you soon on our site.
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Aubriet P.
Rating: 3 out of 5
following a purchase from 14/05/2024
Delivery not at the top at all is in more payyer of the expenses of delivery to have been delivered like minporte what that leaves has to think the can give more information if you contact me in PV.
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Yannick Z.
Rating: 3 out of 5
following a purchase from 07/05/2024
Order as requested, thank you.
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Steve T.
Rating: 2 out of 5
following a purchase from 23/04/2024
I put 5 stars for my order because I know the products but for the rest I put 1 stars because I still did not receive my parcel you make errors of address I am caterer I had to go in urgency to subway to seek boxes which is 1 hour from home I sent an e-mail without answer more parcel dispatched by dpd Without number of parcel here is why I put 1 stars.
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Abdelmadjid L.
Rating: 1 out of 5
following a purchase from 20/04/2024
No response from customer service to my message.
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Celine A.
Rating: 3 out of 5
following a purchase from 17/04/2024
One star for delivery ... well worth it! Scheduled / cancelled ... partial delivery ... Nullissime and painful!
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Sylvie D.
Rating: 3 out of 5
following a purchase from 22/03/2024
Due to a product shortage, I had to wait a month to receive my parcel. This is unacceptable, or give away the delivery costs. I sent you a message to tell you that I had ordered from another supplier but I received it anyway. Not serious, I'll look elsewhere.
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