English 
Français 
Español 
Deutsch 
C
Rating: 1 out of 5
Ordered on 16/12 (for Christmas), received on 02/01 ... too bad and some products damaged. Disappointed
Translated reviews
Customer reviews of CSJ emballages
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 8 809 published reviews
Summary of reviews
The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
Reviews 1, 2 and 3 stars
Reset filtersM
Rating: 3 out of 5
Positive points: I received the parcel very quickly Negative points: one box was damaged on the side, making 1 or 2 boxes unusable, and in one of the other boxes there was so much dust that I had to clean the boxes.
Translated reviews
V
Rating: 2 out of 5
I had asked you to reimburse me for the duplicate order, but I haven't received a reply from you.
Translated reviews
V
Rating: 2 out of 5
I'm happy with my purchase but the delivery sucked. The delay was super long.
Translated reviews
L
Rating: 3 out of 5
Smooth vacuum bag that does not fit on my machine which is not specified.
Translated reviews
M
Rating: 1 out of 5
1 package was defective and unsealed on 3 sides
Translated reviews
C
Rating: 2 out of 5
Lack of rigidity in the cardboard packaging, which has become a little damaged, and the package inside too. Not great for a gift!
Translated reviews
M
Rating: 1 out of 5
I have not received the product
Translated reviews
A
Rating: 3 out of 5
Delivery went smoothly
Translated reviews
C
Rating: 2 out of 5
Hello, I received my parcel but no invoice although I had stipulated it at the time of the order; I rewrote in the form of contact so that one returns to me the invoice because it is for an association and I do not need it for my accountancy. Everything had been communicated both times, the association's address and name. I've had no reply. Thank you very much. Mrs Comte
Translated reviews
Response from CSJ emballages
Hello
All invoices are available on our website in the "My account" tab.
Sincerely
All invoices are available on our website in the "My account" tab.
Sincerely
M
Rating: 1 out of 5
Very fragile glass, many already broken in packaging
Translated reviews
F
Rating: 2 out of 5
They are too thin and break very quickly, they can't get too much in because they burst!
Translated reviews
S
Rating: 2 out of 5
if i were reimbursed for the missing item (almond powder) i'd be satisfied. the sum isn't large but that's the principle: don't offer out-of-stock items and reimburse them quickly if that's the case. Sabine de Seze
Translated reviews
Response from CSJ emballages
Hello,
We're sorry about the breakage of this product, the refund was made on 12/10/2024.
Yours faithfully
We're sorry about the breakage of this product, the refund was made on 12/10/2024.
Yours faithfully
J
Rating: 3 out of 5
I have several bags with defects. You can't see it by looking at it, but after saddling the bag it looks like the side already closed by the manufacturer. This is the first package with a problem, the others were good. But I have a loss.
Translated reviews
P
Rating: 3 out of 5
hello we are having a problem with the box closures thank you
Translated reviews
C
Rating: 3 out of 5
Unfortunately my order arrived damaged.
Translated reviews
Y
Rating: 3 out of 5
Deplorable attitude of the 1st DPD delivery driver (message: Absence of the beneficiary to justify his non-delivery). Delivered 2 days later by a serious driver.
Translated reviews
Response from CSJ emballages
Thank you for your feedback, Yves. We're sorry about this bad experience with our DPD driver. We will pass on your comments to improve our delivery service. We hope to see you soon on our site.
A
Rating: 3 out of 5
Delivery not at the top at all is in more payyer of the expenses of delivery to have been delivered like minporte what that leaves has to think the can give more information if you contact me in PV.
Translated reviews
Y
Rating: 3 out of 5
Order as requested, thank you.
Translated reviews
S
Rating: 2 out of 5
I put 5 stars for my order because I know the products but for the rest I put 1 stars because I still did not receive my parcel you make errors of address I am caterer I had to go in urgency to subway to seek boxes which is 1 hour from home I sent an e-mail without answer more parcel dispatched by dpd Without number of parcel here is why I put 1 stars.
Translated reviews
A
Rating: 1 out of 5
No response from customer service to my message.
Translated reviews
C
Rating: 3 out of 5
One star for delivery ... well worth it! Scheduled / cancelled ... partial delivery ... Nullissime and painful!
Translated reviews
S
Rating: 3 out of 5
Due to a product shortage, I had to wait a month to receive my parcel. This is unacceptable, or give away the delivery costs. I sent you a message to tell you that I had ordered from another supplier but I received it anyway. Not serious, I'll look elsewhere.
Translated reviews
Y
Rating: 1 out of 5
This is not the product I had bought and I think the site is m as l done.
Translated reviews
V
Rating: 3 out of 5
Very good product. However, the 3 boxes of stretch film arrived in poor condition. I sent an e-mail to CSJ Emballages but got no reply. The shipping costs are high enough to receive the products in good condition.
Translated reviews
C
Rating: 3 out of 5
Initially well packed but exploded on arrival. Fortunately, the material inside was safe (vacuum-packed bags).
Translated reviews
O
Rating: 2 out of 5
I am not at all satisfied with the delivery. I was offered to change the day and time, which I did, but as I wasn't there I put my neighbor, and on the day the parcel wasn't delivered, I called customer service to change the day and we agreed 2 days later. The problem was that they wouldn't give me my address, and the next day the parcel was dropped off at the post office in my neighbor's name, and she had to pick it up. Well done!
Translated reviews
S
Rating: 2 out of 5
Part of my order arrived damaged. Contacted customer service who blamed the carrier even though the packaging was intact. The goods left the csj depot damaged. No commercial gesture.
Translated reviews
S
Rating: 3 out of 5
Hello, I have the wrong postal code, I told DPD. But they returned the parcels, because their custody time has expired. I'm not happy with DPD's service.
Translated reviews
B
Rating: 3 out of 5
The Mesnil post office made me come twice and their welcome was lamentable, the delivery cost is very high for low value orders.
Translated reviews
M
Rating: 2 out of 5
My first order in October went very well. The second order 7 days to prepare my order and shipping, after 10 days to receive delivery (delivery: a little justified) and some products damaged during delivery. Generally speaking, I'm quite satisfied.
Translated reviews
M
Rating: 3 out of 5
Not delivered to the right place.
Translated reviews
D
Rating: 3 out of 5
Very poor quality cups. They leak and you have to double them every time. Very disappointed with my purchase.
Translated reviews
P
Rating: 3 out of 5
Packages well received except for one which was torn.
Translated reviews
M
Rating: 3 out of 5
Vacuum bag.
Translated reviews
S
Rating: 3 out of 5
Hi, I paid for delivery to my house and I'm looking for it at the relay point above. Thank you for seeing this problem.
Translated reviews
A
Rating: 1 out of 5
I haven't received anything, I'm still waiting.
Translated reviews
B
Rating: 3 out of 5
Impossible to get the invoice online. We had to phone to have it sent by e-mail, which was done.
Translated reviews
S
Rating: 3 out of 5
Considering the price of the delivery, I find it too long, the delivery time not respected.
Translated reviews
T
Rating: 3 out of 5
Goods ok, but the carrier MTA is very disappointing !!! For the delivery :No follow up on the website, no message, no mail, just a call when the delivery day is not scheduled: I'll be there in 10 minutes. When it's Impossible for the reception. The driver promised to deliver the next day, but NOTHING! Very badly organized, very disappointed! This will prevent me from placing new orders, too bad.
Translated reviews