Customer reviews of CSJ emballages

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Rene P.

Rating: 3 out of 5

Published on 11/01/2023 à 11h38 following a purchase from 29/12/2022

Not the same quality of articles as before.

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DOMINIQUE B.

Rating: 3 out of 5

Published on 30/12/2022 à 14h31 following a purchase from 20/12/2022

Wrong link sent to track package. Tracking not available all weekend. Sms from carrier sent on 26/12 to remind me that my parcel had arrived at destination on 23/12. But no sms on 23/12 to let me know. Carrier not serious.

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Christine F.

Rating: 3 out of 5

Published on 24/12/2022 à 22h30 following a purchase from 12/12/2022

Colissimo service not at its best.

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Amar T.

Rating: 1 out of 5

Published on 22/12/2022 à 11h44 following a purchase from 12/12/2022

A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!

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TAREK M.

Rating: 2 out of 5

Published on 17/12/2022 à 21h17 following a purchase from 07/12/2022

Correct products but delivery too expensive.

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Nadia Z.

Rating: 2 out of 5

Published on 15/12/2022 à 17h51 following a purchase from 05/12/2022

Received 2 days after due date.

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JONATHAN A.

Rating: 3 out of 5

Published on 10/12/2022 à 17h58 following a purchase from 30/11/2022

Trays too soft . Not great for this first order .

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Nicolas M.

Rating: 3 out of 5

Published on 09/12/2022 à 12h51 following a purchase from 29/11/2022

Hello, the product is perfect and compliant, thank you. On the other hand, delivery by DPD to a relay point was catastrophic (the deliveryman didn't come and changed the delivery information, customer service did everything it could to avoid having to deal with the problem). After 1 week of setbacks (without my ordered equipment) I had to go to the DPD center to pick up my package, in the middle of the work day. I have absolutely nothing against you, but for your partner DPD it's a 0. Me

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Corine A.

Rating: 3 out of 5

Published on 24/11/2022 à 11h32 following a purchase from 14/11/2022

Too narrow, no bottom:.

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BERNARD B.

Rating: 2 out of 5

Published on 23/11/2022 à 18h33 following a purchase from 12/11/2022

I only gave myself one star for delivery and customer service because I waited for the deliveryman on the day of delivery and he never called me. He did, however, send me to the post office to pick up the parcel.

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Sophie J.

Rating: 3 out of 5

Published on 23/11/2022 à 13h28 following a purchase from 11/11/2022

Stale cardboard at reception.

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Asim K.

Rating: 2 out of 5

Published on 23/11/2022 à 12h51 following a purchase from 11/11/2022

Goods ok. Delivery relatively correct. However, customer service leaves a lot to be desired, as there was no response to my e-mails or calls.

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VALERIE T.

Rating: 1 out of 5

Published on 22/11/2022 à 22h17 following a purchase from 12/11/2022

I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.

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Francoise E.

Rating: 3 out of 5

Published on 10/11/2022 à 15h58 following a purchase from 29/10/2022

Good quality items! On the other hand, the delivery was late and I had to go 3 times before getting the parcel even though it was marked delivered.

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Billel B.

Rating: 1 out of 5

Published on 30/10/2022 à 09h36 following a purchase from 20/10/2022

I haven't received anything, so good.

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Bechir J.

Rating: 2 out of 5

Published on 23/10/2022 à 11h12 following a purchase from 13/10/2022

Cardboard box too thin and not rijid.

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Philippe D.

Rating: 3 out of 5

Published on 01/10/2022 à 17h49 following a purchase from 06/09/2022

Ras.

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Georges T.

Rating: 1 out of 5

Published on 30/09/2022 à 08h48 following a purchase from 21/09/2022

Damaged.

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David A.

Rating: 3 out of 5

Published on 28/09/2022 à 08h11 following a purchase from 19/09/2022

See below.

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Maryvonne K.

Rating: 3 out of 5

Published on 13/09/2022 à 21h52 following a purchase from 02/09/2022

Delivery made to a different location than planned. Longer delivery time too.

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Candy L.

Rating: 2 out of 5

Published on 22/08/2022 à 08h32 following a purchase from 02/08/2022

The box was completely open on the day of delivery!!??

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Christian B.

Rating: 3 out of 5

Published on 03/08/2022 à 18h22 following a purchase from 24/06/2022

I received my parcel a week after it was dispatched.

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Delphine L.

Rating: 2 out of 5

Published on 02/08/2022 à 16h15 following a purchase from 23/07/2022

The order and delivery went well but I sent a message to the site and I still have no answer because I am missing 4 boxes on the delivery. In fact, out of the 3 packs of 25, 2 packs only contain 22 boxes.

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Aymeric N.

Rating: 3 out of 5

Published on 28/07/2022 à 11h12 following a purchase from 19/07/2022

Open package, we wonder why, it's a shame...

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Sandrine T.

Rating: 2 out of 5

Published on 23/07/2022 à 08h27 following a purchase from 13/07/2022

Received damaged, very poorly packaged and very expensive.

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Anonyme.

Rating: 3 out of 5

Published on 22/07/2022 à 12h35 following a purchase from 19/06/2022

Fast delivery, but badly packed. Products arrived damaged and no compensation. Disappointed with the service but the products were fine.

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Celine F.

Rating: 2 out of 5

Published on 21/07/2022 à 19h20 following a purchase from 12/07/2022

The delivery rate is very high to be fast... except that delivery times are very long.

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Sylvie D.

Rating: 3 out of 5

Published on 19/07/2022 à 15h40 following a purchase from 10/07/2022

A lot of shipping charges for receiving it late!!!!

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Sonia M.

Rating: 3 out of 5

Published on 19/07/2022 à 15h16 following a purchase from 10/07/2022

The products arrived in conformity with my order and very good value for money... perfect!!! On the other hand, there was a problem with the delivery: the relay point under construction refused to accept parcels, and it took 72 hours for my parcel to be delivered. I refused delivery within a few hours, as I was due to receive my parcel on the evening of the delivery. Perhaps it would be a good idea to check your points relais and not to propose them for your deliveries if they are not able to receive the parcels.

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Jihan I.

Rating: 1 out of 5

Published on 15/07/2022 à 14h43 following a purchase from 06/07/2022

0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.

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Caroline L.

Rating: 3 out of 5

Published on 24/06/2022 à 18h41 following a purchase from 05/06/2022

Shipping cost too high for the product. At this price, I should have had it delivered to my home.

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Catherine B.

Rating: 3 out of 5

Published on 24/06/2022 à 09h33 following a purchase from 01/06/2022

20 days for delivery and almost no information except that a product was out of stock and would be restocked within 3 to 4 days.

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Friiday Z.

Rating: 2 out of 5

Published on 21/06/2022 à 21h20 following a purchase from 12/06/2022

Delivery arrived on time We ordered 1000 items and received only 787 loose in a box We contacted customer service by email and had no feedback.

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Jean-Claude S.

Rating: 2 out of 5

Published on 19/06/2022 à 15h32 following a purchase from 05/06/2022

See comments at article level.

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Daniel C.

Rating: 3 out of 5

Published on 09/06/2022 à 18h50 following a purchase from 25/05/2022

Failure to keep appointment at the end of the route after calling the driver, waiting longer than announced.

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Fatima E.

Rating: 3 out of 5

Published on 06/06/2022 à 18h29 following a purchase from 26/05/2022

4 / 5.

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Client.

Rating: 3 out of 5

Published on 25/05/2022 à 14h40 following a purchase from 17/05/2022

Product ok, good price, but deplorable delivery by the DPD service, first parcel sent back to the sender for no reason, second parcel indicates "awaiting instruction" silently in the tracking, nobody tells us what to do, fortunately we had someone technical in the team who was able to manage the case, and again the next day the delivery was delayed again, in total a week's delay in delivery, really unacceptable.

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Tatiana B.

Rating: 2 out of 5

Published on 24/05/2022 à 11h30 following a purchase from 15/05/2022

I think it's a shame that the customer has to pay for the return postage. Reasonable price, good quality merchandise.

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Johanna J.

Rating: 3 out of 5

Published on 17/05/2022 à 09h21 following a purchase from 08/05/2022

Very satisfied.

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Fatma B.

Rating: 2 out of 5

Published on 11/05/2022 à 21h13 following a purchase from 02/05/2022

Labeling error or misinformation given to the customer???

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