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F
Rating: 3 out of 5
Shipping price far too high.
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Customer reviews of CSJ emballages
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 8 809 published reviews
Summary of reviews
The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
You were supposed to give me a credit note on a delivery due to an error on your part but I'm still waiting and so I think I'll go and see another supplier given your seriousness! The worst thing is that it's not the first time I've told you.
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J
Rating: 2 out of 5
Fast and correct delivery, but the vacuum-packed bags are not as good.
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J
Rating: 2 out of 5
It's a pity that the delivery is made by the post office because they are not able to ring, they just put a notice of passage. Use any other carrier and the delivery times will be respected.
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M
Rating: 1 out of 5
Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?
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E
Rating: 1 out of 5
Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!
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S
Rating: 3 out of 5
CSJ EMBALLAGES "excellent products" just like the customer service, the only downside is the delivery by chronopost whose deliverymen don't give a damn if the delivery is done as planned, they are real lazy illiterates who would do better to change jobs and leave the place to competent people. .
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F
Rating: 3 out of 5
I placed an order for my wedding. The products arrived very quickly and are of good quality. The only small problem is the price of delivery, which is excessively expensive. I had to pay more than 11€ for a point relay collection. It's a shame it's so expensive.
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L
Rating: 2 out of 5
The delivery did not know the right place search for the package for 2 days I made a claim at csj packaging to date no response. That's why I gave it such a low rating.
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Response from CSJ emballages
Hello, We're sorry to hear about this problem. I'll look into why no one has contacted you,
H
Rating: 1 out of 5
No cap as shown in the photo.
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E
Rating: 3 out of 5
Perfect delivery, nothing to say! However, part of my order did not correspond to what I had ordered. Indeed, after sending an email to warn that some bags ordered were not the right size and therefore unusable for me. I was told there was no problem. And after 2 more e-mails, with photos to show that the bags were the wrong size.... More news....
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M
Rating: 2 out of 5
Delivery too late despite paying for chronopost delivery. I sent a complaint but no response from customer service.
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J
Rating: 3 out of 5
Some of the drones are broken. The cardboard boxes are top quality.
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S
Rating: 3 out of 5
The delivery was not respected neither the date nor the place.
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M
Rating: 1 out of 5
Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.
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Response from CSJ emballages
Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.
F
Rating: 1 out of 5
Hello, I still haven't received my order of January 12, please check with the delivery service.
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B
Rating: 3 out of 5
A top product, but unfortunately a delivery chosen for me by Dpd was catastrophic, with an absolutely deplorable customer contact! Next time I'll choose another delivery method.
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C
Rating: 3 out of 5
1st order that was cancelled because the site was out of stock but they still debited the amount from my account and no refund and customer service that does not respond to email.
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M
Rating: 2 out of 5
The delivery was fast and perfect. However, the package was missing 48 rinsed fingers and customer service does not respond ... Moreover my comment tried to be censored!
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Response from CSJ emballages
Hello, Can you come back to us with more information, to find out if a dispute was found at the time of receipt of the package Thank you kindly,
V
Rating: 1 out of 5
Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.
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N
Rating: 2 out of 5
The announced delivery time was 48h. Ordered on 21/12/21, delivery announced and expected on 24/12/21. On 24/12/21, I received a message informing me that delivery would be on 27/12/21. I needed this order on the 24/12, that's why I ordered and hence my disappointment. The goods are in order.
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N
Rating: 3 out of 5
Fast delivery but very expensive. Top quality merchandise at an attractive price.
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S
Rating: 3 out of 5
The quality is not top notch, too thin.
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S
Rating: 1 out of 5
1/5.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
G
Rating: 3 out of 5
Lid missing.
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A
Rating: 1 out of 5
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
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Response from CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
S
Rating: 3 out of 5
Disappointed to receive my order late, because I had to do without when I had none.
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J
Rating: 1 out of 5
I haven't received anything.
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Response from CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
S
Rating: 3 out of 5
Delivery a little long.
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N
Rating: 3 out of 5
Great and super fast delivery.
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H
Rating: 3 out of 5
A lot of waiting... it's flat are touen rupture and no information on the delay.
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A
Rating: 3 out of 5
The delivery charges are a bit excessive, which is a pity as I'm a professional, I order more from other sites, but nothing detracts from the quality of your products.
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C
Rating: 3 out of 5
Beautiful goods but the packaging is very average, cardboard torn, dirty. Thank you very much.
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A
Rating: 3 out of 5
SUPER AND ARRIVED IN GOOD CONDITION. VERY SATISFIED I WILL ORDER AGAIN.
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N
Rating: 3 out of 5
Very good company.
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A
Rating: 1 out of 5
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
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Response from CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,
P
Rating: 3 out of 5
Bjr, delivery by colissimo very complicated. on the site it says undelivered when it is delivered. i la had to make a claim to locate the package. .
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G
Rating: 3 out of 5
The boxes are very good. Delivery charges a little high.
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R
Rating: 3 out of 5
The notice from the carrier was sent to me on 21/09/21 at 13h43 by e-mail and the delivery was made at around 15h00 on the same day, not easy to be there at the time of delivery.
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F
Rating: 2 out of 5
I paid for home delivery against signature. The post office did not deliver the package and did not contact me as requested. I am on foot. I had to go to the post office to collect my parcel, a 2km walk to bring back a rather large box. It's unacceptable that your delivery service is so bad. Please change your delivery method! What's more, the 300 plastic bottles were loose in the box with dented bottles! Do you think this is normal? I'm very unhappy!
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