Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast and reliable service, with many customers noting quick delivery times, on-time shipments, and items arriving well packaged. The products are described as matching descriptions, meeting expectations, and being of good quality, with several mentions of top-notch packaging and accurate orders. Customer service and overall experience are highlighted by smooth processes, effortless ordering, and willingness to recommend the store, including prompt resolutions and helpful interactions. A recurring strength is competitive pricing combined with fast delivery and dependable reliability across orders.

Reviews 1, 2 and 3 stars

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A
Aymeric N.
Rating: 3 out of 5
following a purchase from 19/07/2022
Open package, we wonder why, it's a shame...
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Sandrine T.
Rating: 2 out of 5
following a purchase from 13/07/2022
Received damaged, very poorly packaged and very expensive.
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Anonyme.
Rating: 3 out of 5
following a purchase from 19/06/2022
Fast delivery, but badly packed. Products arrived damaged and no compensation. Disappointed with the service but the products were fine.
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Celine F.
Rating: 2 out of 5
following a purchase from 12/07/2022
The delivery rate is very high to be fast... except that delivery times are very long.
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Sylvie D.
Rating: 3 out of 5
following a purchase from 10/07/2022
A lot of shipping charges for receiving it late!!!!
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Sonia M.
Rating: 3 out of 5
following a purchase from 10/07/2022
The products arrived in conformity with my order and very good value for money... perfect!!! On the other hand, there was a problem with the delivery: the relay point under construction refused to accept parcels, and it took 72 hours for my parcel to be delivered. I refused delivery within a few hours, as I was due to receive my parcel on the evening of the delivery. Perhaps it would be a good idea to check your points relais and not to propose them for your deliveries if they are not able to receive the parcels.
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Jihan I.
Rating: 1 out of 5
following a purchase from 06/07/2022
0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.
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Caroline L.
Rating: 3 out of 5
following a purchase from 05/06/2022
Shipping cost too high for the product. At this price, I should have had it delivered to my home.
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Catherine B.
Rating: 3 out of 5
following a purchase from 01/06/2022
20 days for delivery and almost no information except that a product was out of stock and would be restocked within 3 to 4 days.
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Friiday Z.
Rating: 2 out of 5
following a purchase from 12/06/2022
Delivery arrived on time We ordered 1000 items and received only 787 loose in a box We contacted customer service by email and had no feedback.
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Jean-Claude S.
Rating: 2 out of 5
following a purchase from 05/06/2022
See comments at article level.
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Daniel C.
Rating: 3 out of 5
following a purchase from 25/05/2022
Failure to keep appointment at the end of the route after calling the driver, waiting longer than announced.
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Fatima E.
Rating: 3 out of 5
following a purchase from 26/05/2022
4 / 5.
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Client.
Rating: 3 out of 5
following a purchase from 17/05/2022
Product ok, good price, but deplorable delivery by the DPD service, first parcel sent back to the sender for no reason, second parcel indicates "awaiting instruction" silently in the tracking, nobody tells us what to do, fortunately we had someone technical in the team who was able to manage the case, and again the next day the delivery was delayed again, in total a week's delay in delivery, really unacceptable.
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Tatiana B.
Rating: 2 out of 5
following a purchase from 15/05/2022
I think it's a shame that the customer has to pay for the return postage. Reasonable price, good quality merchandise.
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Johanna J.
Rating: 3 out of 5
following a purchase from 08/05/2022
Very satisfied.
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Fatma B.
Rating: 2 out of 5
following a purchase from 02/05/2022
Labeling error or misinformation given to the customer???
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Francois C.
Rating: 3 out of 5
following a purchase from 24/04/2022
Shipping price far too high.
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Aimed B.
Rating: 3 out of 5
following a purchase from 11/04/2022
You were supposed to give me a credit note on a delivery due to an error on your part but I'm still waiting and so I think I'll go and see another supplier given your seriousness! The worst thing is that it's not the first time I've told you.
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Jean P.
Rating: 2 out of 5
following a purchase from 21/04/2022
Fast and correct delivery, but the vacuum-packed bags are not as good.
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Julien A.
Rating: 2 out of 5
following a purchase from 20/04/2022
It's a pity that the delivery is made by the post office because they are not able to ring, they just put a notice of passage. Use any other carrier and the delivery times will be respected.
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Michèle K.
Rating: 1 out of 5
following a purchase from 12/04/2022
Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?
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Eric I.
Rating: 1 out of 5
following a purchase from 12/03/2022
Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!
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Sci F.
Rating: 3 out of 5
following a purchase from 23/03/2022
CSJ EMBALLAGES "excellent products" just like the customer service, the only downside is the delivery by chronopost whose deliverymen don't give a damn if the delivery is done as planned, they are real lazy illiterates who would do better to change jobs and leave the place to competent people. .
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Fany B.
Rating: 3 out of 5
following a purchase from 13/03/2022
I placed an order for my wedding. The products arrived very quickly and are of good quality. The only small problem is the price of delivery, which is excessively expensive. I had to pay more than 11€ for a point relay collection. It's a shame it's so expensive.
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Lecomte M.
Rating: 2 out of 5
following a purchase from 12/03/2022
The delivery did not know the right place search for the package for 2 days I made a claim at csj packaging to date no response. That's why I gave it such a low rating.
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Response from CSJ emballages
Hello, We're sorry to hear about this problem. I'll look into why no one has contacted you,
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Habib J.
Rating: 1 out of 5
following a purchase from 09/03/2022
No cap as shown in the photo.
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Emilie G.
Rating: 3 out of 5
following a purchase from 07/03/2022
Perfect delivery, nothing to say! However, part of my order did not correspond to what I had ordered. Indeed, after sending an email to warn that some bags ordered were not the right size and therefore unusable for me. I was told there was no problem. And after 2 more e-mails, with photos to show that the bags were the wrong size.... More news....
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Magali P.
Rating: 2 out of 5
following a purchase from 22/02/2022
Delivery too late despite paying for chronopost delivery. I sent a complaint but no response from customer service.
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Juliette H.
Rating: 3 out of 5
following a purchase from 08/02/2022
Some of the drones are broken. The cardboard boxes are top quality.
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Sandrine F.
Rating: 3 out of 5
following a purchase from 02/02/2022
The delivery was not respected neither the date nor the place.
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Marie-Claude A.
Rating: 1 out of 5
following a purchase from 14/01/2022
Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.
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Response from CSJ emballages
Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.
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Franck R.
Rating: 1 out of 5
following a purchase from 12/01/2022
Hello, I still haven't received my order of January 12, please check with the delivery service.
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Bernard G.
Rating: 3 out of 5
following a purchase from 12/01/2022
A top product, but unfortunately a delivery chosen for me by Dpd was catastrophic, with an absolutely deplorable customer contact! Next time I'll choose another delivery method.
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Christelle I.
Rating: 3 out of 5
following a purchase from 14/12/2021
1st order that was cancelled because the site was out of stock but they still debited the amount from my account and no refund and customer service that does not respond to email.
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Mto C.
Rating: 2 out of 5
following a purchase from 19/12/2021
The delivery was fast and perfect. However, the package was missing 48 rinsed fingers and customer service does not respond ... Moreover my comment tried to be censored!
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Response from CSJ emballages
Hello, Can you come back to us with more information, to find out if a dispute was found at the time of receipt of the package Thank you kindly,
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Vanessa B.
Rating: 1 out of 5
following a purchase from 22/12/2021
Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.
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Nadine O.
Rating: 2 out of 5
following a purchase from 21/12/2021
The announced delivery time was 48h. Ordered on 21/12/21, delivery announced and expected on 24/12/21. On 24/12/21, I received a message informing me that delivery would be on 27/12/21. I needed this order on the 24/12, that's why I ordered and hence my disappointment. The goods are in order.
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Nicale K.
Rating: 3 out of 5
following a purchase from 21/12/2021
Fast delivery but very expensive. Top quality merchandise at an attractive price.
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Soumaya H.
Rating: 3 out of 5
following a purchase from 17/12/2021
The quality is not top notch, too thin.
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