CSJ emballages consistently delivers fast and reliable service, with many customers noting quick delivery times, on-time shipments, and items arriving well packaged. The products are described as matching descriptions, meeting expectations, and being of good quality, with several mentions of top-notch packaging and accurate orders. Customer service and overall experience are highlighted by smooth processes, effortless ordering, and willingness to recommend the store, including prompt resolutions and helpful interactions. A recurring strength is competitive pricing combined with fast delivery and dependable reliability across orders.
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
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Geoffrey D.
Rating: 3 out of 5
following a purchase from 10/12/2021
Lid missing.
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Alain M.
Rating: 1 out of 5
following a purchase from 07/12/2021
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
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Response from CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
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Sandra F.
Rating: 3 out of 5
following a purchase from 30/11/2021
Disappointed to receive my order late, because I had to do without when I had none.
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Jean P.
Rating: 1 out of 5
following a purchase from 29/11/2021
I haven't received anything.
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Response from CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
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Sandrine B.
Rating: 3 out of 5
following a purchase from 23/11/2021
Delivery a little long.
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Nathalie J.
Rating: 3 out of 5
following a purchase from 17/11/2021
Great and super fast delivery.
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Hervé P.
Rating: 3 out of 5
following a purchase from 13/10/2021
A lot of waiting... it's flat are touen rupture and no information on the delay.
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Anonyme
Rating: 3 out of 5
following a purchase from 08/11/2021
The delivery charges are a bit excessive, which is a pity as I'm a professional, I order more from other sites, but nothing detracts from the quality of your products.
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Chrystele T.
Rating: 3 out of 5
following a purchase from 05/11/2021
Beautiful goods but the packaging is very average, cardboard torn, dirty. Thank you very much.
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Annick S.
Rating: 3 out of 5
following a purchase from 18/10/2021
SUPER AND ARRIVED IN GOOD CONDITION. VERY SATISFIED I WILL ORDER AGAIN.
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Nicole F.
Rating: 3 out of 5
following a purchase from 10/10/2021
Very good company.
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Amandine B.
Rating: 1 out of 5
following a purchase from 06/10/2021
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
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Response from CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,
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Patoche.
Rating: 3 out of 5
following a purchase from 04/10/2021
Bjr, delivery by colissimo very complicated. on the site it says undelivered when it is delivered. i la had to make a claim to locate the package. .
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Gaelle N.
Rating: 3 out of 5
following a purchase from 19/09/2021
The boxes are very good. Delivery charges a little high.
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Roland P.
Rating: 3 out of 5
following a purchase from 11/09/2021
The notice from the carrier was sent to me on 21/09/21 at 13h43 by e-mail and the delivery was made at around 15h00 on the same day, not easy to be there at the time of delivery.
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Florent J.
Rating: 2 out of 5
following a purchase from 12/09/2021
I paid for home delivery against signature. The post office did not deliver the package and did not contact me as requested. I am on foot. I had to go to the post office to collect my parcel, a 2km walk to bring back a rather large box. It's unacceptable that your delivery service is so bad. Please change your delivery method! What's more, the 300 plastic bottles were loose in the box with dented bottles! Do you think this is normal? I'm very unhappy!
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Jean-Philippe C.
Rating: 3 out of 5
following a purchase from 10/09/2021
Lousy cups !!! Worthless!!! Coffee drips on the desk ! The 80% flee with the hot coffee ! Really lousy !
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Jean-Paul M.
Rating: 3 out of 5
following a purchase from 23/08/2021
Ras.
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Marie B.
Rating: 1 out of 5
following a purchase from 18/08/2021
I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,
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Christophe C.
Rating: 3 out of 5
following a purchase from 17/08/2021
A little thin, to be seen in use.
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Catherine H.
Rating: 2 out of 5
following a purchase from 13/08/2021
Delivery within 100km of the location chosen when ordering.
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Response from CSJ emballages
Hello, We apologize for the inconvenience. We are working on the problem with the carrier,
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Maciré D.
Rating: 3 out of 5
following a purchase from 06/08/2021
The wrong number of bottles.
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Cdm B.
Rating: 3 out of 5
following a purchase from 07/08/2021
Not very professional, mediocre quality, ideal for the home or perhaps the local snack bar, but still... .
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Bernard B.
Rating: 3 out of 5
following a purchase from 05/08/2021
Very good product but the sales department gives no information despite reminders and the phone never answers.
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Barthelemy F.
Rating: 2 out of 5
following a purchase from 18/07/2021
As a general rule, orders are debited at the time of delivery. I was debited immediately, then told that the goods were out of stock and more than a week late. LAME.
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Suzanne B.
Rating: 1 out of 5
following a purchase from 05/07/2021
The goods were never delivered.
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Nefise K.
Rating: 3 out of 5
following a purchase from 14/07/2021
Unfortunately delivery is not top notch, I paid full price for next day delivery, but 2 days later I receive an email from chronopost saying that delivery is scheduled for 5 days later, shocked I wrote to the seller who did what was necessary and I received delivery a little earlier, chronopost does not respect delivery times at all unfortunately. Otherwise, the materials and items are top-notch, nothing to say. And the after-sales service is also very responsive.
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Jean-Jacques J.
Rating: 2 out of 5
following a purchase from 13/07/2021
The choice of colissimo is not good a carrier does much better especially faster!
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Daniel D.
Rating: 2 out of 5
following a purchase from 13/07/2021
Delivery 3 days after the event Very disappointed.
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Najate Y.
Rating: 1 out of 5
following a purchase from 20/06/2021
I received my verrines broken and the delivery charge is too high.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,
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Cathy M.
Rating: 3 out of 5
following a purchase from 09/06/2021
I paid a delivery service accordingly to be delivered to my home and I had to go to the post office to pick it up even though I was at home all day and I saw no one and not even a delivery notice.
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Rosanne N.
Rating: 3 out of 5
following a purchase from 27/05/2021
Very pretty.
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Karobecar M.
Rating: 3 out of 5
following a purchase from 31/05/2021
Extremely limited packaging. The cutlery was not wrapped and placed in a mess on the carton itself. For hygiene reasons this is very, very limited. Disappointing.
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Elodie P.
Rating: 3 out of 5
following a purchase from 24/05/2021
Platters top verrines all teop small I expected a little larger too bad.
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Sylvie B.
Rating: 1 out of 5
following a purchase from 16/05/2021
Very dissatisfied with the delivery that I'm still waiting for. My parcel has been wandering around for 15 days, constantly asking for more information, even though it has to be delivered to a pick-up point imposed by the site. Will I ever get my parcel?
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José G.
Rating: 3 out of 5
following a purchase from 19/05/2021
Thank you for ordering.
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Sylvie.
Rating: 3 out of 5
following a purchase from 13/05/2021
Delivery on time. But an error on the merchandise. Emails sent, numerous calls, no response. So I don't recommend this site.
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Gianluca S.
Rating: 3 out of 5
following a purchase from 14/05/2021
THE BAGS ARE VERY THIN AND THE PACKAGE IS A CARDBOARD PAC BAG.
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Jean-Pierre N.
Rating: 2 out of 5
following a purchase from 15/05/2021
Hello For delivery, no worries, the quality of bags, not terrible, just open it it tears at the handles, fortunately a reinforcement inside, but see, for customer service, I had asked a question before ordering, never got an answer.
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