Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast and reliable service, with many customers noting quick delivery times, on-time shipments, and items arriving well packaged. The products are described as matching descriptions, meeting expectations, and being of good quality, with several mentions of top-notch packaging and accurate orders. Customer service and overall experience are highlighted by smooth processes, effortless ordering, and willingness to recommend the store, including prompt resolutions and helpful interactions. A recurring strength is competitive pricing combined with fast delivery and dependable reliability across orders.

Reviews 1, 2 and 4 stars

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C
Claude D.
Rating: 4 out of 5
following a purchase from 06/10/2021
Hello, I have received my order.
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Amandine B.
Rating: 1 out of 5
following a purchase from 06/10/2021
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
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Response from CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,
S
Séverine I.
Rating: 4 out of 5
following a purchase from 05/10/2021
Fast delivery.
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Aurore D.
Rating: 4 out of 5
following a purchase from 05/10/2021
Well packaged, products arrived on time, just Christmas subjects not very well finished for some but a very good site.
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Wladimir P.
Rating: 4 out of 5
following a purchase from 03/10/2021
4,66.
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Estelle M.
Rating: 4 out of 5
following a purchase from 24/09/2021
Beautiful verrines, overall I'm happy with my purchase.
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Michael B.
Rating: 4 out of 5
following a purchase from 26/09/2021
Apart from the delivery, where there was a mix-up on DPD's part, everything was spot-on.
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Xavier M.
Rating: 4 out of 5
following a purchase from 22/09/2021
Delivery on time and well packaged.
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Sonia G.
Rating: 4 out of 5
following a purchase from 22/09/2021
Fast delivery, the merchandise seems correct.
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Muriel B.
Rating: 4 out of 5
following a purchase from 19/09/2021
Ok.
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Stephanie V.
Rating: 4 out of 5
following a purchase from 18/09/2021
Delivery costs a little high.
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Annie L.
Rating: 4 out of 5
following a purchase from 17/09/2021
Just as I expected.
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Mirella P.
Rating: 4 out of 5
following a purchase from 16/09/2021
Order arrived well packaged, products as shown in photos. Can't rate the customer service I haven't had any contact with them.
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Bachi972.
Rating: 4 out of 5
following a purchase from 10/09/2021
Very good.
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Isabelle L.
Rating: 4 out of 5
following a purchase from 06/09/2021
Satisfied, however, with a score of 4 for the merchandise, as some of the bags had incomplete or non-existent seams.
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Philippe G.
Rating: 4 out of 5
following a purchase from 11/09/2021
Very satisfied.
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Florent J.
Rating: 2 out of 5
following a purchase from 12/09/2021
I paid for home delivery against signature. The post office did not deliver the package and did not contact me as requested. I am on foot. I had to go to the post office to collect my parcel, a 2km walk to bring back a rather large box. It's unacceptable that your delivery service is so bad. Please change your delivery method! What's more, the 300 plastic bottles were loose in the box with dented bottles! Do you think this is normal? I'm very unhappy!
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Olivier E.
Rating: 4 out of 5
following a purchase from 03/09/2021
Order placed on Sunday evening, received on Wednesday without fail... top-notch service.
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Christian F.
Rating: 4 out of 5
following a purchase from 01/09/2021
Satisfied.
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Yan P.
Rating: 4 out of 5
following a purchase from 02/09/2021
Very good.
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Tatiana L.
Rating: 4 out of 5
following a purchase from 26/08/2021
Very good, happy with service and products.
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Karim E.
Rating: 4 out of 5
following a purchase from 30/08/2021
Delivery a little long, but the goods are very good value for money.
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Régine G.
Rating: 4 out of 5
following a purchase from 28/08/2021
Nothing to say, fast delivery, as ordered.
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Eric J.
Rating: 4 out of 5
following a purchase from 28/08/2021
EXORBITANT SHIPPING COSTS!
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Dina M.
Rating: 4 out of 5
following a purchase from 19/08/2021
The bottles arrived in a cardboard box with no internal protection, but this had no impact on the bottles. Fast delivery.
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Nicole F.
Rating: 4 out of 5
following a purchase from 22/08/2021
Good value for money.
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Marie B.
Rating: 1 out of 5
following a purchase from 18/08/2021
I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,
S
Sandrine N.
Rating: 4 out of 5
following a purchase from 12/08/2021
Compliant and fast! TB Small downside on the delivery charges and moreover, I did not receive a message to let me know that the package had arrived.
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Véronique G.
Rating: 4 out of 5
following a purchase from 15/08/2021
Very good.
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Catherine H.
Rating: 2 out of 5
following a purchase from 13/08/2021
Delivery within 100km of the location chosen when ordering.
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Response from CSJ emballages
Hello, We apologize for the inconvenience. We are working on the problem with the carrier,
L
Loïc J.
Rating: 4 out of 5
following a purchase from 15/08/2021
Fast delivery, very well packaged.
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Eric P.
Rating: 4 out of 5
following a purchase from 15/08/2021
Lack of relay point again thank you.
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Fabien S.
Rating: 4 out of 5
following a purchase from 11/08/2021
It's the first time I've ordered from this site, the prices are very attractive and there's a huge choice .
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Laurie L.
Rating: 4 out of 5
following a purchase from 06/08/2021
Ok.
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Sophie M.
Rating: 4 out of 5
following a purchase from 10/08/2021
Extremely fast and very good quality. As pictured.
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Gerard P.
Rating: 4 out of 5
following a purchase from 08/08/2021
Perfect. Nothing more to say.
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Martine T.
Rating: 4 out of 5
following a purchase from 06/08/2021
Very happy, fast delivery in good condition, I recommend.
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Pierpaolo P.
Rating: 4 out of 5
following a purchase from 05/08/2021
Good.
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Sylvie B.
Rating: 4 out of 5
following a purchase from 02/08/2021
4.5 .
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Christian B.
Rating: 4 out of 5
following a purchase from 30/07/2021
Order placed during summer shutdown, too bad there wasn't a warning at the time the order was placed, that would have avoided the hassle and overload of phone calls when the store reopened. Apart from that, responsiveness and a pleasant telephone welcome .
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