Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 1, 2 and 4 stars

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Elisabeth E.
Rating: 4 out of 5
following a purchase from 07/11/2017
Really fast delivery, friendly and courteous deliveryman, product at home.merci the box was too big and the products in bulk, I would have preferred two boxes, but the products arrived well, in good condition.not easy to check the goods. very good customer relationship thank you.
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Solenne.
Rating: 4 out of 5
following a purchase from 09/10/2017
Very fast delivery at the top Very satisfied with my package I just made a mistake on the size of the bags I expected a larger Nothing to say negative.
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Gerard C.
Rating: 4 out of 5
following a purchase from 04/10/2017
Good, nothing to complain about Fast delivery.
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Caroline K.
Rating: 4 out of 5
following a purchase from 02/10/2017
GOOD.
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Soraya L.
Rating: 1 out of 5
following a purchase from 20/09/2017
I ordered my products on the site and they still haven't arrived, even though it says 24 to 48 hours on the site. That's 4 working days and nothing, not even an e-mail! What's more, delivery costs 8 euros! On the other hand, the money was debited on the day the order was placed. It's infuriating! First and last time I order on this site! I absolutely do not recommend!
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Response from CSJ emballages
Hello, your order of Thursday 21/09/2017 was shipped the same day by our services (delivery 48/72 hours) and not 24 hours as you indicated. Unfortunately your package was lost by the DPD carrier because your relay point that you validated was closed on Monday. So as we told you on the phone your package will be available on Tuesday 26/09/2017 or 72 hours after ordering (Saturday and Sunday are not working days) Sincerely
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Hervé T.
Rating: 4 out of 5
following a purchase from 19/09/2017
Correct delivery.
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Audrey G.
Rating: 4 out of 5
following a purchase from 14/08/2017
Ras.
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Matériel E.
Rating: 4 out of 5
following a purchase from 16/08/2017
Very satisfied with the order tracking. It was delivered within 48 hours to the chosen relay point. Perfect.
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Michel B.
Rating: 4 out of 5
following a purchase from 07/08/2017
Good value for money.
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T N.
Rating: 4 out of 5
following a purchase from 31/07/2017
One damaged case.
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Jean-Claude L.
Rating: 4 out of 5
following a purchase from 27/07/2017
Competitive prices and great delivery.
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Shella C.
Rating: 1 out of 5
following a purchase from 21/07/2017
The box arrived torn open and badly damaged.
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Fouad F.
Rating: 4 out of 5
following a purchase from 11/07/2017
Thank you, but I didn't know that the unit price was for the cases. I want cheap cases and I'd like to buy cases from 6 macaroons to 24 macaroons.
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Sandrine C.
Rating: 4 out of 5
following a purchase from 12/06/2017
Good article.
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Charlene K.
Rating: 1 out of 5
following a purchase from 08/06/2017
Hello Order still not received!
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Régis P.
Rating: 2 out of 5
following a purchase from 18/05/2017
Fast delivery, but the parcel was dropped off at a "point relais" (whose opening hours do not suit my business at all) instead of the planned delivery address, without a delivery note. Goods as described. Customer service contacted by e-mail to get an estimate of the delivery date, no answer .
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Response from CSJ emballages
Hello MR PERROT We are sorry for the inconvenience. Following the problem of delivery (schedules do not correspond to your activity) We put in places a delivery on RDV (DPD predict) from the beginning of July. Concerning our customer service, you have a phone number which is the 06 83 11 73 31 which can answer your questions from Monday to Friday from 8am to 5pm Cordially
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Dany A.
Rating: 4 out of 5
following a purchase from 30/04/2017
Very good product, fast delivery. Nothing to say. Very very correct.
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Pauline W.
Rating: 4 out of 5
following a purchase from 18/04/2017
Delivery was super fast, just a few days. The goods correspond perfectly to the description. And the customer service is very efficient and pleasant. I recommend!!!
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