Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 1 and 2 stars

Reset filters
M
Marcel C.
Rating: 1 out of 5
following a purchase from 23/04/2025
One of the packages is defective
Translated reviews
C
Chakib B.
Rating: 1 out of 5
following a purchase from 15/04/2025
Ordered on April 15, delivered on April 26.
Translated reviews
S
Sébastien G.
Rating: 2 out of 5
following a purchase from 27/03/2025
The dispenser is good, but the rolls you offer with it are not the right ones.
Translated reviews
N
Naoufel R.
Rating: 1 out of 5
following a purchase from 26/03/2025
I received a bag that was half empty with a hole in it. I sent you an email to share my feedback, but you don't seem to have taken my request into consideration.
Translated reviews
F
Fernando V.
Rating: 1 out of 5
following a purchase from 28/02/2025
I received the order but I made a request for withdrawal the same day because it is not what I thought I ordered, and since then I have had no news from your services. This is unacceptable.
Translated reviews
F
Francoise G.
Rating: 1 out of 5
following a purchase from 27/02/2025
Fast and compliant delivery.
Translated reviews
M
Magali P.
Rating: 1 out of 5
following a purchase from 25/02/2025
Terrible, the vacuum bags do not work. 4 packs of 100 bags purchased, none of them vacuumed
Translated reviews
Response from CSJ emballages
Hello
You did not order the correct product that corresponds to your machine.
You took smooth vacuum bags instead of embossed ones.
Best regards
N
Nathalie R.
Rating: 2 out of 5
following a purchase from 22/02/2025
I placed my order on a Saturday, I tried to modify it on Sunday, with no result. I called on Monday morning to modify it. The person on the phone told me they would cancel the first order so I could place the second one with additional products, but that was not done and I ended up receiving my first order!
Translated reviews
M
Martine Estelle A.
Rating: 2 out of 5
following a purchase from 18/02/2025
The boxes arrived without lids, yet there is one in the photo on the site.
Translated reviews
K
Kirk P.
Rating: 1 out of 5
following a purchase from 31/01/2025
fast service, no transport...
Translated reviews
A
Alain R.
Rating: 1 out of 5
following a purchase from 31/01/2025
article arriving glued it's hand towel so obliged to dechiré it
Translated reviews
V
Virginie P.
Rating: 1 out of 5
following a purchase from 01/02/2025
Perfect parcel and packaging concerning the product very disappointed with a DDM of not even 2 months
Translated reviews
M
Michel D.
Rating: 1 out of 5
following a purchase from 12/01/2025
fine
Translated reviews
S
Steve F.
Rating: 1 out of 5
following a purchase from 27/12/2024
I still haven't received my order for more than 2 weeks...
Translated reviews
C
Christophe N.
Rating: 1 out of 5
following a purchase from 14/12/2024
Ordered on 16/12 (for Christmas), received on 02/01 ... too bad and some products damaged. Disappointed
Translated reviews
V
Vincent S.
Rating: 2 out of 5
following a purchase from 09/12/2024
I had asked you to reimburse me for the duplicate order, but I haven't received a reply from you.
Translated reviews
V
Virginie S.
Rating: 2 out of 5
following a purchase from 07/12/2024
I'm happy with my purchase but the delivery sucked. The delay was super long.
Translated reviews
M
Marcel C.
Rating: 1 out of 5
following a purchase from 06/12/2024
1 package was defective and unsealed on 3 sides
Translated reviews
C
Chantal G.
Rating: 2 out of 5
following a purchase from 04/12/2024
Lack of rigidity in the cardboard packaging, which has become a little damaged, and the package inside too. Not great for a gift!
Translated reviews
M
Martinez Garrido F.
Rating: 1 out of 5
following a purchase from 02/12/2024
I have not received the product
Translated reviews
C
Comte N.
Rating: 2 out of 5
following a purchase from 23/10/2024
Hello, I received my parcel but no invoice although I had stipulated it at the time of the order; I rewrote in the form of contact so that one returns to me the invoice because it is for an association and I do not need it for my accountancy. Everything had been communicated both times, the association's address and name. I've had no reply. Thank you very much. Mrs Comte
Translated reviews
Response from CSJ emballages
Hello

All invoices are available on our website in the "My account" tab.

Sincerely
M
Magnin D.
Rating: 1 out of 5
following a purchase from 30/10/2024
Very fragile glass, many already broken in packaging
Translated reviews
F
Felicia T.
Rating: 2 out of 5
following a purchase from 27/10/2024
They are too thin and break very quickly, they can't get too much in because they burst!
Translated reviews
S
Sabine D.
Rating: 2 out of 5
following a purchase from 17/10/2024
if i were reimbursed for the missing item (almond powder) i'd be satisfied. the sum isn't large but that's the principle: don't offer out-of-stock items and reimburse them quickly if that's the case. Sabine de Seze
Translated reviews
Response from CSJ emballages
Hello,

We're sorry about the breakage of this product, the refund was made on 12/10/2024.
Yours faithfully
S
Steve T.
Rating: 2 out of 5
following a purchase from 23/04/2024
I put 5 stars for my order because I know the products but for the rest I put 1 stars because I still did not receive my parcel you make errors of address I am caterer I had to go in urgency to subway to seek boxes which is 1 hour from home I sent an e-mail without answer more parcel dispatched by dpd Without number of parcel here is why I put 1 stars.
Translated reviews
A
Abdelmadjid L.
Rating: 1 out of 5
following a purchase from 20/04/2024
No response from customer service to my message.
Translated reviews
Y
Yann C.
Rating: 1 out of 5
following a purchase from 10/04/2024
This is not the product I had bought and I think the site is m as l done.
Translated reviews
O
Odile R.
Rating: 2 out of 5
following a purchase from 21/03/2024
I am not at all satisfied with the delivery. I was offered to change the day and time, which I did, but as I wasn't there I put my neighbor, and on the day the parcel wasn't delivered, I called customer service to change the day and we agreed 2 days later. The problem was that they wouldn't give me my address, and the next day the parcel was dropped off at the post office in my neighbor's name, and she had to pick it up. Well done!
Translated reviews
S
Stéphane V.
Rating: 2 out of 5
following a purchase from 13/03/2024
Part of my order arrived damaged. Contacted customer service who blamed the carrier even though the packaging was intact. The goods left the csj depot damaged. No commercial gesture.
Translated reviews
M
Mohamed M.
Rating: 2 out of 5
following a purchase from 09/02/2024
My first order in October went very well. The second order 7 days to prepare my order and shipping, after 10 days to receive delivery (delivery: a little justified) and some products damaged during delivery. Generally speaking, I'm quite satisfied.
Translated reviews
A
Arnaud N.
Rating: 1 out of 5
following a purchase from 16/12/2023
I haven't received anything, I'm still waiting.
Translated reviews
G
Gilles G.
Rating: 2 out of 5
following a purchase from 29/10/2023
I am not at all satisfied with the delivery, I had asked to be delivered in a point quick relais but either more place or coli too big one put it to me in the post office by asking me to come to seek it, not of luck one did not find it and one said to me that it had to be in another point post, again pâs de bol, a lady took but coordinates and at the end of 2 day, bingo it was in the 1st place what is used to pay a delivery NOT CONTENT s
Translated reviews
N
Naima B.
Rating: 2 out of 5
following a purchase from 14/10/2023
Defective parcel, a series of broken verrines. Complicated teop complaint procedure. Organization for a wedding, no time to acknowledge receipt... Disappointed.
Translated reviews
N
Nathalie D.
Rating: 1 out of 5
following a purchase from 05/10/2023
I haven't received the delivery and I need it on Tuesday for my retirement party...am I in a panic or has it been delivered?
Translated reviews
G
Gilles C.
Rating: 2 out of 5
following a purchase from 26/09/2023
Hello , The payment by bank transfer service is a disaster, it took more than a week to receive my order and even then I called customer service.
Translated reviews
K
Kathleen M.
Rating: 1 out of 5
following a purchase from 29/08/2023
Order still not received I wish to be refunded.
Translated reviews
Response from CSJ emballages
Hello, Could you please get back to us so that we can sort this out over the phone?
M
Marlon H.
Rating: 2 out of 5
following a purchase from 26/08/2023
Very unpleasant and lying deliveryman who says he has come to deliver but doesn't know how to stop, especially for professional items!
Translated reviews
F
Fabrice M.
Rating: 2 out of 5
following a purchase from 25/07/2023
Hello, normally delivery takes 4 to 5 days and the last delivery I waited 10 to 15 days before receiving it, it would be nice to be warned beforehand to be able to return it because I found myself without anything for 1 week.
Translated reviews
Response from CSJ emballages
I'm sorry for the inconvenience. But when you placed your order on July 25 at 19:03, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 am will be dispatched on Monday 07/08/2023 Cordially,".
S
Stephanie P.
Rating: 2 out of 5
following a purchase from 31/07/2023
Expensive and unjustified delivery times. No need to be in a hurry.
Translated reviews
Response from CSJ emballages
I'm sorry for the inconvenience. But when you placed your order on July 31, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 a.m. will be dispatched on Monday 07/08/2023 Cordially,".
Y
Yaye T.
Rating: 2 out of 5
following a purchase from 02/06/2023
The delivery man didn't go upstairs.
Translated reviews
We use cookies for audience measurement and improving user experience.