Customer reviews of CSJ emballages

G

Georges T.

Rating: 1 out of 5

Published on 30/09/2022 à 08h48 following a purchase from 21/09/2022

Damaged.

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Candy L.

Rating: 2 out of 5

Published on 22/08/2022 à 08h32 following a purchase from 02/08/2022

The box was completely open on the day of delivery!!??

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Delphine L.

Rating: 2 out of 5

Published on 02/08/2022 à 16h15 following a purchase from 23/07/2022

The order and delivery went well but I sent a message to the site and I still have no answer because I am missing 4 boxes on the delivery. In fact, out of the 3 packs of 25, 2 packs only contain 22 boxes.

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Sandrine T.

Rating: 2 out of 5

Published on 23/07/2022 à 08h27 following a purchase from 13/07/2022

Received damaged, very poorly packaged and very expensive.

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Celine F.

Rating: 2 out of 5

Published on 21/07/2022 à 19h20 following a purchase from 12/07/2022

The delivery rate is very high to be fast... except that delivery times are very long.

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Jihan I.

Rating: 1 out of 5

Published on 15/07/2022 à 14h43 following a purchase from 06/07/2022

0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.

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Friiday Z.

Rating: 2 out of 5

Published on 21/06/2022 à 21h20 following a purchase from 12/06/2022

Delivery arrived on time We ordered 1000 items and received only 787 loose in a box We contacted customer service by email and had no feedback.

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Jean-Claude S.

Rating: 2 out of 5

Published on 19/06/2022 à 15h32 following a purchase from 05/06/2022

See comments at article level.

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Tatiana B.

Rating: 2 out of 5

Published on 24/05/2022 à 11h30 following a purchase from 15/05/2022

I think it's a shame that the customer has to pay for the return postage. Reasonable price, good quality merchandise.

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Fatma B.

Rating: 2 out of 5

Published on 11/05/2022 à 21h13 following a purchase from 02/05/2022

Labeling error or misinformation given to the customer???

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Jean P.

Rating: 2 out of 5

Published on 30/04/2022 à 15h25 following a purchase from 21/04/2022

Fast and correct delivery, but the vacuum-packed bags are not as good.

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Julien A.

Rating: 2 out of 5

Published on 29/04/2022 à 14h28 following a purchase from 20/04/2022

It's a pity that the delivery is made by the post office because they are not able to ring, they just put a notice of passage. Use any other carrier and the delivery times will be respected.

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Michèle K.

Rating: 1 out of 5

Published on 27/04/2022 à 15h10 following a purchase from 12/04/2022

Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?

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ERIC I.

Rating: 1 out of 5

Published on 06/04/2022 à 20h42 following a purchase from 12/03/2022

Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!

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Lecomte M.

Rating: 2 out of 5

Published on 22/03/2022 à 20h33 following a purchase from 12/03/2022

The delivery did not know the right place search for the package for 2 days I made a claim at csj packaging to date no response. That's why I gave it such a low rating.

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Response from CSJ emballages

Hello, We're sorry to hear about this problem. I'll look into why no one has contacted you,

H

HABIB J.

Rating: 1 out of 5

Published on 18/03/2022 à 19h27 following a purchase from 09/03/2022

No cap as shown in the photo.

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Magali P.

Rating: 2 out of 5

Published on 03/03/2022 à 13h30 following a purchase from 22/02/2022

Delivery too late despite paying for chronopost delivery. I sent a complaint but no response from customer service.

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Marie-Claude A.

Rating: 1 out of 5

Published on 25/01/2022 à 18h15 following a purchase from 14/01/2022

Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.

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Response from CSJ emballages

Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.

F

Franck R.

Rating: 1 out of 5

Published on 21/01/2022 à 21h57 following a purchase from 12/01/2022

Hello, I still haven't received my order of January 12, please check with the delivery service.

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Mto C.

Rating: 2 out of 5

Published on 01/01/2022 à 18h55 following a purchase from 19/12/2021

The delivery was fast and perfect. However, the package was missing 48 rinsed fingers and customer service does not respond ... Moreover my comment tried to be censored!

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Response from CSJ emballages

Hello, Can you come back to us with more information, to find out if a dispute was found at the time of receipt of the package Thank you kindly,

V

Vanessa B.

Rating: 1 out of 5

Published on 31/12/2021 à 14h47 following a purchase from 22/12/2021

Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.

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Nadine O.

Rating: 2 out of 5

Published on 30/12/2021 à 12h51 following a purchase from 21/12/2021

The announced delivery time was 48h. Ordered on 21/12/21, delivery announced and expected on 24/12/21. On 24/12/21, I received a message informing me that delivery would be on 27/12/21. I needed this order on the 24/12, that's why I ordered and hence my disappointment. The goods are in order.

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Sonia T.

Rating: 1 out of 5

Published on 21/12/2021 à 22h31 following a purchase from 10/12/2021

1/5.

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Response from CSJ emballages

Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,

A

Alain M.

Rating: 1 out of 5

Published on 16/12/2021 à 16h36 following a purchase from 07/12/2021

The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.

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Response from CSJ emballages

Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,

J

Jean P.

Rating: 1 out of 5

Published on 08/12/2021 à 22h13 following a purchase from 29/11/2021

I haven't received anything.

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Response from CSJ emballages

Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,

A

Amandine B.

Rating: 1 out of 5

Published on 15/10/2021 à 21h32 following a purchase from 06/10/2021

I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.

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Response from CSJ emballages

Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,

F

Florent J.

Rating: 2 out of 5

Published on 21/09/2021 à 18h26 following a purchase from 12/09/2021

I paid for home delivery against signature. The post office did not deliver the package and did not contact me as requested. I am on foot. I had to go to the post office to collect my parcel, a 2km walk to bring back a rather large box. It's unacceptable that your delivery service is so bad. Please change your delivery method! What's more, the 300 plastic bottles were loose in the box with dented bottles! Do you think this is normal? I'm very unhappy!

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Marie B.

Rating: 1 out of 5

Published on 27/08/2021 à 17h31 following a purchase from 18/08/2021

I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.

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Response from CSJ emballages

Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,

C

Catherine H.

Rating: 2 out of 5

Published on 24/08/2021 à 14h43 following a purchase from 13/08/2021

Delivery within 100km of the location chosen when ordering.

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Response from CSJ emballages

Hello, We apologize for the inconvenience. We are working on the problem with the carrier,

B

Barthelemy F.

Rating: 2 out of 5

Published on 03/08/2021 à 21h25 following a purchase from 18/07/2021

As a general rule, orders are debited at the time of delivery. I was debited immediately, then told that the goods were out of stock and more than a week late. LAME.

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Suzanne B.

Rating: 1 out of 5

Published on 30/07/2021 à 18h28 following a purchase from 05/07/2021

The goods were never delivered.

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Jean-jacques J.

Rating: 2 out of 5

Published on 23/07/2021 à 13h47 following a purchase from 13/07/2021

The choice of colissimo is not good a carrier does much better especially faster!

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Daniel D.

Rating: 2 out of 5

Published on 23/07/2021 à 12h30 following a purchase from 13/07/2021

Delivery 3 days after the event Very disappointed.

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Najate Y.

Rating: 1 out of 5

Published on 03/07/2021 à 19h17 following a purchase from 20/06/2021

I received my verrines broken and the delivery charge is too high.

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Response from CSJ emballages

Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,

S

Sylvie B.

Rating: 1 out of 5

Published on 01/06/2021 à 17h52 following a purchase from 16/05/2021

Very dissatisfied with the delivery that I'm still waiting for. My parcel has been wandering around for 15 days, constantly asking for more information, even though it has to be delivered to a pick-up point imposed by the site. Will I ever get my parcel?

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Jean-pierre N.

Rating: 2 out of 5

Published on 25/05/2021 à 08h19 following a purchase from 15/05/2021

Hello For delivery, no worries, the quality of bags, not terrible, just open it it tears at the handles, fortunately a reinforcement inside, but see, for customer service, I had asked a question before ordering, never got an answer.

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Sarah S.

Rating: 1 out of 5

Published on 16/05/2021 à 17h33 following a purchase from 08/05/2021

Good site for disposable dishes. Shipping costs far too high for deadlines not met and customer service completely non-existent. Too bad...

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Samia B.

Rating: 1 out of 5

Published on 16/05/2021 à 10h44 following a purchase from 06/05/2021

2 .

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Ghjuvan B.

Rating: 1 out of 5

Published on 16/05/2021 à 08h45 following a purchase from 09/05/2021

Order never delivered for several days, even though it says 48/72h in black and white.

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Mélanie M.

Rating: 2 out of 5

Published on 05/05/2021 à 17h20 following a purchase from 26/04/2021

Arrival box broken and aluminium cutting blade totally cracked, difficult to use.

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