CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.
I still haven't received my order, but I have been deducted from my bank account. It's unacceptable, there's a problem with the relay point I don't have an address for collecting the parcel, and it turns out that it's not the one I chose when I bought on your site. I'd like this to be sorted out as soon as possible, or else get my money back.
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Denis T.
Rating: 2 out of 5
following a purchase from 26/05/2023
Transport delivery paid for 72 h accepts the 3 working days I had my order Friday, June 2 .
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Response from CSJ emballages
Hello You ordered on Friday 26 afternoon, Monday 29 being Whit Monday, there was no transport. Your order therefore left on Tuesday May 30 for delivery on Friday 2 by Colissimo. The delivery time is correct because it is stipulated 72 h working day. Sincerely
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Victoire D.
Rating: 2 out of 5
following a purchase from 23/05/2023
Late delivery, I had to call several times to find out the status of my order.
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Garret P.
Rating: 2 out of 5
following a purchase from 06/04/2023
Hello, following the delivery I sent you an email, about fifty unusable tourtières, I had attached photos the package not protected enough, some, I can understand, there no, I'm disappointed, I ask in return for a commercial gesture, either tourtières, or financial, waiting Cordially M.Garret Pizza Peps.
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Vincent D.
Rating: 2 out of 5
following a purchase from 04/03/2023
Good product, but don't be in a hurry for delivery.
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Amar T.
Rating: 1 out of 5
following a purchase from 12/12/2022
A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!
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Tarek M.
Rating: 2 out of 5
following a purchase from 07/12/2022
Correct products but delivery too expensive.
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Nadia Z.
Rating: 2 out of 5
following a purchase from 05/12/2022
Received 2 days after due date.
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Bernard B.
Rating: 2 out of 5
following a purchase from 12/11/2022
I only gave myself one star for delivery and customer service because I waited for the deliveryman on the day of delivery and he never called me. He did, however, send me to the post office to pick up the parcel.
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Asim K.
Rating: 2 out of 5
following a purchase from 11/11/2022
Goods ok. Delivery relatively correct. However, customer service leaves a lot to be desired, as there was no response to my e-mails or calls.
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Valerie T.
Rating: 1 out of 5
following a purchase from 12/11/2022
I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.
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Billel B.
Rating: 1 out of 5
following a purchase from 20/10/2022
I haven't received anything, so good.
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Bechir J.
Rating: 2 out of 5
following a purchase from 13/10/2022
Cardboard box too thin and not rijid.
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Georges T.
Rating: 1 out of 5
following a purchase from 21/09/2022
Damaged.
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Candy L.
Rating: 2 out of 5
following a purchase from 02/08/2022
The box was completely open on the day of delivery!!??
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Delphine L.
Rating: 2 out of 5
following a purchase from 23/07/2022
The order and delivery went well but I sent a message to the site and I still have no answer because I am missing 4 boxes on the delivery. In fact, out of the 3 packs of 25, 2 packs only contain 22 boxes.
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Sandrine T.
Rating: 2 out of 5
following a purchase from 13/07/2022
Received damaged, very poorly packaged and very expensive.
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Celine F.
Rating: 2 out of 5
following a purchase from 12/07/2022
The delivery rate is very high to be fast... except that delivery times are very long.
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Jihan I.
Rating: 1 out of 5
following a purchase from 06/07/2022
0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.
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Friiday Z.
Rating: 2 out of 5
following a purchase from 12/06/2022
Delivery arrived on time We ordered 1000 items and received only 787 loose in a box We contacted customer service by email and had no feedback.
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Jean-Claude S.
Rating: 2 out of 5
following a purchase from 05/06/2022
See comments at article level.
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Tatiana B.
Rating: 2 out of 5
following a purchase from 15/05/2022
I think it's a shame that the customer has to pay for the return postage. Reasonable price, good quality merchandise.
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Fatma B.
Rating: 2 out of 5
following a purchase from 02/05/2022
Labeling error or misinformation given to the customer???
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Jean P.
Rating: 2 out of 5
following a purchase from 21/04/2022
Fast and correct delivery, but the vacuum-packed bags are not as good.
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Julien A.
Rating: 2 out of 5
following a purchase from 20/04/2022
It's a pity that the delivery is made by the post office because they are not able to ring, they just put a notice of passage. Use any other carrier and the delivery times will be respected.
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Michèle K.
Rating: 1 out of 5
following a purchase from 12/04/2022
Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?
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Eric I.
Rating: 1 out of 5
following a purchase from 12/03/2022
Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!
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Lecomte M.
Rating: 2 out of 5
following a purchase from 12/03/2022
The delivery did not know the right place search for the package for 2 days I made a claim at csj packaging to date no response. That's why I gave it such a low rating.
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Response from CSJ emballages
Hello, We're sorry to hear about this problem. I'll look into why no one has contacted you,
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Habib J.
Rating: 1 out of 5
following a purchase from 09/03/2022
No cap as shown in the photo.
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Magali P.
Rating: 2 out of 5
following a purchase from 22/02/2022
Delivery too late despite paying for chronopost delivery. I sent a complaint but no response from customer service.
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Marie-Claude A.
Rating: 1 out of 5
following a purchase from 14/01/2022
Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.
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Response from CSJ emballages
Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.
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Franck R.
Rating: 1 out of 5
following a purchase from 12/01/2022
Hello, I still haven't received my order of January 12, please check with the delivery service.
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Mto C.
Rating: 2 out of 5
following a purchase from 19/12/2021
The delivery was fast and perfect. However, the package was missing 48 rinsed fingers and customer service does not respond ... Moreover my comment tried to be censored!
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Response from CSJ emballages
Hello, Can you come back to us with more information, to find out if a dispute was found at the time of receipt of the package Thank you kindly,
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Vanessa B.
Rating: 1 out of 5
following a purchase from 22/12/2021
Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.
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Nadine O.
Rating: 2 out of 5
following a purchase from 21/12/2021
The announced delivery time was 48h. Ordered on 21/12/21, delivery announced and expected on 24/12/21. On 24/12/21, I received a message informing me that delivery would be on 27/12/21. I needed this order on the 24/12, that's why I ordered and hence my disappointment. The goods are in order.
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Sonia T.
Rating: 1 out of 5
following a purchase from 10/12/2021
1/5.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
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Alain M.
Rating: 1 out of 5
following a purchase from 07/12/2021
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
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Response from CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
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Jean P.
Rating: 1 out of 5
following a purchase from 29/11/2021
I haven't received anything.
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Response from CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
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Amandine B.
Rating: 1 out of 5
following a purchase from 06/10/2021
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
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Response from CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,
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Florent J.
Rating: 2 out of 5
following a purchase from 12/09/2021
I paid for home delivery against signature. The post office did not deliver the package and did not contact me as requested. I am on foot. I had to go to the post office to collect my parcel, a 2km walk to bring back a rather large box. It's unacceptable that your delivery service is so bad. Please change your delivery method! What's more, the 300 plastic bottles were loose in the box with dented bottles! Do you think this is normal? I'm very unhappy!
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