CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.
I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,
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Catherine H.
Rating: 2 out of 5
following a purchase from 13/08/2021
Delivery within 100km of the location chosen when ordering.
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Response from CSJ emballages
Hello, We apologize for the inconvenience. We are working on the problem with the carrier,
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Barthelemy F.
Rating: 2 out of 5
following a purchase from 18/07/2021
As a general rule, orders are debited at the time of delivery. I was debited immediately, then told that the goods were out of stock and more than a week late. LAME.
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Suzanne B.
Rating: 1 out of 5
following a purchase from 05/07/2021
The goods were never delivered.
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Jean-Jacques J.
Rating: 2 out of 5
following a purchase from 13/07/2021
The choice of colissimo is not good a carrier does much better especially faster!
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Daniel D.
Rating: 2 out of 5
following a purchase from 13/07/2021
Delivery 3 days after the event Very disappointed.
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Najate Y.
Rating: 1 out of 5
following a purchase from 20/06/2021
I received my verrines broken and the delivery charge is too high.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,
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Sylvie B.
Rating: 1 out of 5
following a purchase from 16/05/2021
Very dissatisfied with the delivery that I'm still waiting for. My parcel has been wandering around for 15 days, constantly asking for more information, even though it has to be delivered to a pick-up point imposed by the site. Will I ever get my parcel?
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Jean-Pierre N.
Rating: 2 out of 5
following a purchase from 15/05/2021
Hello For delivery, no worries, the quality of bags, not terrible, just open it it tears at the handles, fortunately a reinforcement inside, but see, for customer service, I had asked a question before ordering, never got an answer.
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Sarah S.
Rating: 1 out of 5
following a purchase from 08/05/2021
Good site for disposable dishes. Shipping costs far too high for deadlines not met and customer service completely non-existent. Too bad...
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Samia B.
Rating: 1 out of 5
following a purchase from 06/05/2021
2 .
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Ghjuvan B.
Rating: 1 out of 5
following a purchase from 09/05/2021
Order never delivered for several days, even though it says 48/72h in black and white.
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Mélanie M.
Rating: 2 out of 5
following a purchase from 26/04/2021
Arrival box broken and aluminium cutting blade totally cracked, difficult to use.
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Brahim K.
Rating: 2 out of 5
following a purchase from 22/04/2021
Poor quality hand test.
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Nathalie E.
Rating: 2 out of 5
following a purchase from 18/03/2021
Delivery time of 8 days, a bit long I had several batches of bags with a manufacturing defect, which was reported to the manager but nothing happens. no refund or commercial gesture.
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Response from CSJ emballages
Hello, You were delivered in 48 hours the problem is that you pay by transfer therefore there is a delay between the payment and the departure of your order For your problem bags you need photo as agreed phone nothing we have received so far Good day Cordially,
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Pinto D.
Rating: 2 out of 5
following a purchase from 07/02/2021
Disappointed because for the 2nd order we made a big c/de to save money on shipping costs which are high, we had announced a delivery between 9het16h and the deliveryman came at 8:30! As a result, we had to go and collect the m/se from the warehouse, about 60Km round trip. In short, after several calls, we managed to get a tiny 3% reduction on the next c/de... Disappointed. We were expecting a more significant commercial gesture, such as free c/de delivery.
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Response from CSJ emballages
Hello, after checking, you are talking about the November order and not the February order. The carrier could deliver the next day, because it was not in your delivery slot (i.e. delivery in 72 hours in total), so you preferred to drive 60 kilometers to pick up your merchandise,
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Alain L.
Rating: 1 out of 5
following a purchase from 23/02/2021
5.
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Camille M.
Rating: 2 out of 5
following a purchase from 10/02/2021
Products arrived broken, boxes damaged. I sent a complaint with photos, no response!
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Giovanni A.
Rating: 2 out of 5
following a purchase from 08/02/2021
The items are great but the delivery is still too expensive.
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Diane E.
Rating: 2 out of 5
following a purchase from 20/01/2021
Order dated January 20. Package prepared and dispatched only January 27. That's 7 days after my order. I had to write a complaint for my parcel to be prepared and dispatched. I have had no explanation other than a follow-up that mentions the January 27 processing date. I find it unacceptable, given that we have orders to fill, to process a customer's order 7 days after a complaint, without any explanation or apology.
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Carine B.
Rating: 1 out of 5
following a purchase from 05/01/2021
I still haven't received my delivery.
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Response from CSJ emballages
Hello, Your parcel has arrived in Belgium and will be delivered tomorrow. Have a nice day,
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Aurelien V.
Rating: 1 out of 5
following a purchase from 15/12/2020
No after-sales service. Call at least 7/8 times, no one answers... not even the possibility of leaving a message. Send an email ... same nobody answers. Delivery times not respected as indicated on the site delivery in 48/72 h: delivery 10 days later ... Poor quality alus trays ... To flee not at all professional ... Very disappointed with our order and the behaviour of this company...
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Response from CSJ emballages
Hello, We apologize for not having answered your calls, know that the company was closed for these holidays, after an email was sent for a break on a product and delivery pallets are longer (5 days as indicated on the site) If the products do not suit you you can return them to us Good day Sincerely,
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Ines I.
Rating: 2 out of 5
following a purchase from 01/12/2020
Order not collected on time and incompetent after-sales service. No one ever answers the phone and when we are told we will be called back, we are not.
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Marina X.
Rating: 2 out of 5
following a purchase from 09/11/2020
Delivered in good time. But cardboard all damaged and inside filled with empty cardboard gives the impression of being their yellow trash because yes it was wedged but not protected better have bubble wrap at least it protects.
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Oceane G.
Rating: 2 out of 5
following a purchase from 10/11/2020
Hello, I have received all the boxes, but the 25 cm boxes are glued and cannot be opened.
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Elisabeth T.
Rating: 2 out of 5
following a purchase from 04/11/2020
Boxes nothing to say but I am disappointed for the capacity, I saw a little larger. On the other hand customer service I sent an email for the return and I have nothing.
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Sandra G.
Rating: 1 out of 5
following a purchase from 30/10/2020
Parcel delivered to a different relay point from the one I had selected, more than 40km from my home. Impossible to get there. Customer service does not answer the phone. Contacted the organization in charge of delivery to find a solution despite the current economic situation. Still waiting for my parcel.
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Pierre M.
Rating: 2 out of 5
following a purchase from 28/09/2020
The initial delivery by point Relais was much faster than by colissimo, with much more information on delivery tracking. The parcel received was quite hectic.
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Hervé L.
Rating: 1 out of 5
following a purchase from 22/09/2020
Package not received to date. Deliveries postponed "exceptionally" by the Post Office, dropped off at a relay point. Clearly return of goods because our weekly closure was well specified.
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Sebastien D.
Rating: 1 out of 5
following a purchase from 26/07/2020
Still waiting for delivery !!!
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Jean R.
Rating: 1 out of 5
following a purchase from 21/07/2020
Still nothing received?? .
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Chantal L.
Rating: 1 out of 5
following a purchase from 19/07/2020
I still haven't received my order!
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Chinyi L.
Rating: 2 out of 5
following a purchase from 11/07/2020
Delivery sucked.
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Jean M.
Rating: 1 out of 5
following a purchase from 03/07/2020
Still not received.
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Mohammed M.
Rating: 2 out of 5
following a purchase from 20/06/2020
Very good product, but the delivery time is unacceptable. Ordered on 20/06, it's now the 28th and I still haven't received anything.
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Maxime D.
Rating: 2 out of 5
following a purchase from 06/06/2020
I still haven't received my parcel. it took the wrong route with the post office!!!! I paid 9 euros to be sure to receive it quickly conclusion it still has not arrived. It's not your fault but I'm going to complain to the post office.
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Sandra D.
Rating: 1 out of 5
following a purchase from 01/06/2020
I still haven't received my order placed on June 1st. This is terrible. However, the payment was cashed the same day.
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Jean C.
Rating: 1 out of 5
following a purchase from 31/05/2020
When I receive !!! .
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0.
Rating: 1 out of 5
following a purchase from 22/05/2020
Order of May 22 still not received!
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David S.
Rating: 1 out of 5
following a purchase from 11/05/2020
Hello, following my order of May 11, I still have not received anything, thank you.
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