English 
Français 
Español 
Deutsch 
G
Rating: 1 out of 5
Package not received.
Translated reviews
Customer reviews of CSJ emballages
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 8 809 published reviews
Summary of reviews
The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
Reviews 1 and 2 stars
Reset filtersÉ
Rating: 1 out of 5
I never received the order Please proceed with the refund.
Translated reviews
M
Rating: 1 out of 5
Difficult to rate as I did not receive my order.
Translated reviews
F
Rating: 1 out of 5
Still nothing after 10 days.
Translated reviews
C
Rating: 1 out of 5
I did not receive macommande.
Translated reviews
C
Rating: 1 out of 5
Order on 21/03/2020 on 31/03/2020 still no parcel ??
Translated reviews
J
Rating: 1 out of 5
Hello, I still haven't received my order, so I can't give my opinion. Maybe it's normal or not, I don't know.
Translated reviews
C
Rating: 1 out of 5
We are really sorry but we did not receive our order, colissimo sent us an email on Friday, telling us that our parcel was no longer on its way. We paid 21.06€ for nothing.
Translated reviews
J
Rating: 1 out of 5
Still undelivered.
Translated reviews
B
Rating: 2 out of 5
The knife slide was broken and therefore unusable, probably during transport, so if you could send me another one in good condition ...?
Translated reviews
N
Rating: 2 out of 5
2.5.
Translated reviews
J
Rating: 1 out of 5
The parcel was to be delivered to ESPACE SERVICES NUMERIQUES place du 8 mai brignoles 83170 and not to the station avia relai easier for dpd who does not have to enter the city but for me who am handicapped I need a third person who can not go pick it up at the station so I refuse the parcel.
Translated reviews
Response from CSJ emballages
Hello, We are going to contact the transport company following this problem and we will come back to you. We will refund your parcel,
R
Rating: 1 out of 5
Order placed on January 12 Delivery not received to date!!!
Translated reviews
Response from CSJ emballages
Hello, Unfortunately we have had a problem with your parcel. We are sending it back to you today,
P
Rating: 1 out of 5
Material not delivered !!!
Translated reviews
Response from CSJ emballages
Hello, We'll take care of it right away. We apologize for the inconvenience,
T
Rating: 1 out of 5
I can't give an opinion, I still haven't received anything, even though you're asking me to give an opinion. Could I have some information about my order?
Translated reviews
Response from CSJ emballages
Hello, Your parcel is available at the relay point since December 31st,
M
Rating: 1 out of 5
I did not receive my package and impossible to reach dos My package is blocked for 1 week ... .
Translated reviews
Response from CSJ emballages
Hello, there is a problem with your parcel because you ask to be delivered at a relay point, then you note in the additional information to leave the parcel with the guard, so the DPD transport company asks you where to deliver the parcel. Have a nice day,
D
Rating: 2 out of 5
Package arrived dirty and damaged! Contact with customer service went unanswered.
Translated reviews
B
Rating: 2 out of 5
My parcel arrived with some broken items and I did not receive any compensation. I am very disappointed.
Translated reviews
Response from CSJ emballages
Hello, I sent you an e-mail on November 13, 16:14 without any reply. If you can reply to resolve this problem, please do so,
F
Rating: 2 out of 5
Disastrous transport, cardboard half torn, the fault of the poor wedging of the aluminum box that had to walk see with your shipping department to block the container.
Translated reviews
B
Rating: 2 out of 5
I had phoned to cancel the first order so that I could place another order. In reality I received the orders, he had told me he would cancel it and they did not.
Translated reviews
Response from CSJ emballages
Hello, I really want to apologize for this problem caused If you can come back to us on a possible next order to give you a discount code Cordially,
C
Rating: 1 out of 5
Parcel arrived without my order . preparation error . to date I do not have my order . do not respond to opening hours, or messages from their facebook page . yet used to order from CSJ and there were no worries until now .
Translated reviews
Response from CSJ emballages
Hello, We called you on 20/09 to apologize for this problem and we sent you back a parcel the same day,
G
Rating: 1 out of 5
Hello. My order was placed on Wednesday 11 09 19, at 10h43. I can't tell you anything about your product at the moment. The parcel arrived yesterday the 17th at the relay point. A message from DPD (your carrier) informed me that the parcel was available. But the manager looked by my name, by my first name, he went to see in the mailbox but nothing. so we make fun of the world. The carrier is totally unreliable. I'm very, very unhappy. I'll be picking up the item shortly. Thank you.
Translated reviews
C
Rating: 1 out of 5
The delivery was not made. However, I spoke to the carrier on the phone, who did not leave the package where it was supposed to be. Furthermore, I was not informed that the delivery had not been made. I therefore collected my parcel from the DPD depot. The trays are too small. Customer service was impossible to reach on the phone and they didn't reply to my email.
Translated reviews
Response from CSJ emballages
Hello, I'm sorry for the inconvenience. I'll get back to DPD to find out what the problem is,
J
Rating: 2 out of 5
Products conform to the order, good quality, on the other hand problem in logistics. Products forgotten, emails supposedly sent but never received for a stock shortage. I would simply say: BREF.
Translated reviews
K
Rating: 1 out of 5
Hello, I placed an order on July 31st, it's now August 6th and I still haven't received anything, and customer service isn't answering the phone. I'm going to ask for a refund of my order because I have to buy all the products I ordered for my event on August 8. I don't recommend it at all!
Translated reviews
D
Rating: 1 out of 5
Never again I recommend,smoothie glass without the lid,so unusable and big loss of sales!!,when you buy a car,are there tires with it!!!
Translated reviews
C
Rating: 2 out of 5
Delivery error Second shipment did not arrive on time! Too bad!
Translated reviews
A
Rating: 1 out of 5
When ordering with payment by cheque, please do not notify us of 24 to 72 hours after receipt of cheque, but rather 24 to 72 hours after cashing the cheque, as the goods were received after the event (VERY DISAGREEABLE!!) Furthermore, please change supplier for packaging, as the box arrived on MONDAY in very poor condition. Thank you.
Translated reviews
Response from CSJ emballages
Hello, We cash the check before shipping as stipulated on the site Cordially
S
Rating: 1 out of 5
Disappointed, not by CSJ Emballages but by DPD delivery which is not serious. The fast delivery charter could not be honored because DPD delivered on June 17 for an order dated June 12 which was urgent. I refused the order. I hope to be reimbursed as soon as possible. Unfortunately, I will no longer order from CSJ if they work with DPD, which doesn't deliver to every neighborhood and claims that no one was there when it came ...
Translated reviews
Response from CSJ emballages
Hello I would like to apologize for this problem if in the future you wish to recommend Colissimo as transport Cordialement
J
Rating: 1 out of 5
Hi, I still haven't received my merchandise, so I had to go buy some elsewhere.
Translated reviews
T
Rating: 2 out of 5
Too small.
Translated reviews
L
Rating: 1 out of 5
I haven't had a delivery and I'm still waiting. I can't be satisfied. I think it's taking too long. And the least I can do is to send another delivery. We shouldn't have to put up with delivery errors.
Translated reviews
A
Rating: 1 out of 5
Delivery charges too expensive unfortunately.
Translated reviews
C
Rating: 1 out of 5
VERY UNHAPPY DELIVERY DUE ON MONDAY I WAITED ALL AFTERNOON TO RECEIVE AN EMAIL IN THE EVENING ASKING ME FOR ANOTHER DELIVERY DAY; THEN WHEN DELIVERY OK ONE OF THE BOXES WAS UNTIED; .
Translated reviews
Response from CSJ emballages
Hello, I would like to apologize for this problem. I will contact the carrier and get back to you with answers,
V
Rating: 2 out of 5
Received quickly The customer service I called 2 times but no answer When the merchandise satisfied at least one item on the 3 I will not recommend I have not received what I expected.
Translated reviews
S
Rating: 2 out of 5
Satisfied only with the delivery I received non-adopted lids On the site there is only one kind to go with the smoothie cups Especially since at the beginning we are not told that the lids must be purchased separately! I've sent 2 complaint emails and never got a reply! I hope they'll get back to me and fix the problem!
Translated reviews
Response from CSJ emballages
Hello, I'm taking the liberty of getting back to you following your complaint. After checking, we sent you the right product, if it doesn't suit, please don't hesitate to get back to us. It is clearly stated that the lids are sold separately in red. I remain at your disposal,
F
Rating: 2 out of 5
Shipping costs much, much, much too expensive, especially for delivery to a relay point.
Translated reviews
K
Rating: 1 out of 5
I am not satisfied with my order because the product is not the same as on the photo. It may seem like nothing, but in my case it was important. How can you trust a site that sends you a different product than the one you order?
Translated reviews
Response from CSJ emballages
Hello, Yes, the packaging of your finger rinse is slightly different due to the change of manufacturer, but it is still lemon-based. And as indicated in the general terms and conditions of sale "images are not contractual" Cordially,
L
Rating: 1 out of 5
I can't give you my opinion as these items have never been delivered.
Translated reviews
Response from CSJ emballages
Hello, We apologize for the delay in shipping due to the demonstrations. Your order will be delivered today. Yours faithfully
N
Rating: 1 out of 5
I still haven't received my parcel even though it was marked delivered. The driver signed for me, but I have no parcel. For the delivery fees we pay I expected a better service. I'm really disappointed knowing that I need it in 2 days.
Translated reviews
Response from CSJ emballages
Hello, We are solving the problem you are having with the carrier and will keep you informed. Best regards,