Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 1 and 2 stars

Reset filters
I
Isabelle B.
Rating: 2 out of 5
following a purchase from 22/05/2020
Hello my parcel was given to me in person because it was opened I am disappointed!
Translated reviews
D
Dan D.
Rating: 1 out of 5
following a purchase from 22/05/2020
Today is May 31st. My order, dated May 22, has still not arrived. My account has been debited. I had to buy the same thing elsewhere.
Translated reviews
G
Gilles B.
Rating: 1 out of 5
following a purchase from 19/05/2020
I still haven't received my order! Postage is more expensive than usual and delivery is really slow!
Translated reviews
M
Mireille M.
Rating: 2 out of 5
following a purchase from 09/05/2020
The delivery man was supposed to ring the intercom for me to come down and get the parcel, but he didn't. He stuck the box in my letterbox, which was too small! He jammed the box into my letterbox, which was too small! I had to get the building manager to come and get the parcel, which had got stuck.
Translated reviews
L
Laurent R.
Rating: 2 out of 5
following a purchase from 10/05/2020
2.67.
Translated reviews
M
Maureen K.
Rating: 1 out of 5
following a purchase from 08/05/2020
Very disappointed because the zipper puller was broken.
Translated reviews
S
Scheherazade B.
Rating: 1 out of 5
following a purchase from 02/05/2020
Still haven't received my order.
Translated reviews
R
Richard C.
Rating: 1 out of 5
following a purchase from 27/04/2020
Awaiting delivery.
Translated reviews
M
Michel V.
Rating: 2 out of 5
following a purchase from 23/04/2020
The product does not live up to its price.the aluminium is rolled up on one side which means that it tears every time you use it.the thickness is far too thin which makes the product fragile.only the wide width is correct. I have sent an email to customer service and to date no response. Michel V.
Translated reviews
M
Mickael D.
Rating: 1 out of 5
following a purchase from 21/04/2020
Order received and I am really dissatisfied 😡😡 Several loose boxes instead of receiving a pallet as expected. Wrong reference received. Missing reference. Complaint mail sent the same day, still unanswered to this day, not very nice especially in the current crisis situation.
Translated reviews
Response from CSJ emballages
Hello, Thank you for taking the time to write to us. We will contact the carrier and send you the missing merchandise,
É
Émilie.
Rating: 1 out of 5
following a purchase from 25/03/2020
Not received.
Translated reviews
L
La M.
Rating: 2 out of 5
following a purchase from 26/03/2020
Hello, I would like to be able to rate you correctly but the goods have not been received since the order was placed on 26/3, today is 2/4.
Translated reviews
A
Axel B.
Rating: 1 out of 5
following a purchase from 24/03/2020
Hello. I don't see how I can appreciate the quality of the service when I don't receive my order. The Colissimo company claims to have delivered to me when in fact I have received absolutely nothing. Just when I thought I'd have a better delivery with the "signature request" option, I realize that it doesn't prevent theft.
Translated reviews
G
Geneviève F.
Rating: 1 out of 5
following a purchase from 25/03/2020
Package not received.
Translated reviews
É
Émilie C.
Rating: 1 out of 5
following a purchase from 25/03/2020
I never received the order Please proceed with the refund.
Translated reviews
M
Marie-Michele R.
Rating: 1 out of 5
following a purchase from 24/03/2020
Difficult to rate as I did not receive my order.
Translated reviews
F
Francine M.
Rating: 1 out of 5
following a purchase from 24/03/2020
Still nothing after 10 days.
Translated reviews
C
Catherine C.
Rating: 1 out of 5
following a purchase from 24/03/2020
I did not receive macommande.
Translated reviews
C
Claude M.
Rating: 1 out of 5
following a purchase from 21/03/2020
Order on 21/03/2020 on 31/03/2020 still no parcel ??
Translated reviews
J
Jean M.
Rating: 1 out of 5
following a purchase from 24/03/2020
Hello, I still haven't received my order, so I can't give my opinion. Maybe it's normal or not, I don't know.
Translated reviews
C
Christiane F.
Rating: 1 out of 5
following a purchase from 23/03/2020
We are really sorry but we did not receive our order, colissimo sent us an email on Friday, telling us that our parcel was no longer on its way. We paid 21.06€ for nothing.
Translated reviews
J
Jean C.
Rating: 1 out of 5
following a purchase from 16/03/2020
Still undelivered.
Translated reviews
B
Bruno G.
Rating: 2 out of 5
following a purchase from 01/03/2020
The knife slide was broken and therefore unusable, probably during transport, so if you could send me another one in good condition ...?
Translated reviews
N
Naima N.
Rating: 2 out of 5
following a purchase from 23/02/2020
2.5.
Translated reviews
J
Jean C.
Rating: 1 out of 5
following a purchase from 25/01/2020
The parcel was to be delivered to ESPACE SERVICES NUMERIQUES place du 8 mai brignoles 83170 and not to the station avia relai easier for dpd who does not have to enter the city but for me who am handicapped I need a third person who can not go pick it up at the station so I refuse the parcel.
Translated reviews
Response from CSJ emballages
Hello, We are going to contact the transport company following this problem and we will come back to you. We will refund your parcel,
R
Raphaël C.
Rating: 1 out of 5
following a purchase from 12/01/2020
Order placed on January 12 Delivery not received to date!!!
Translated reviews
Response from CSJ emballages
Hello, Unfortunately we have had a problem with your parcel. We are sending it back to you today,
P
Patrick H.
Rating: 1 out of 5
following a purchase from 07/01/2020
Material not delivered !!!
Translated reviews
Response from CSJ emballages
Hello, We'll take care of it right away. We apologize for the inconvenience,
T
Theo Z.
Rating: 1 out of 5
following a purchase from 27/12/2019
I can't give an opinion, I still haven't received anything, even though you're asking me to give an opinion. Could I have some information about my order?
Translated reviews
Response from CSJ emballages
Hello, Your parcel is available at the relay point since December 31st,
M
Marie F.
Rating: 1 out of 5
following a purchase from 14/12/2019
I did not receive my package and impossible to reach dos My package is blocked for 1 week ... .
Translated reviews
Response from CSJ emballages
Hello, there is a problem with your parcel because you ask to be delivered at a relay point, then you note in the additional information to leave the parcel with the guard, so the DPD transport company asks you where to deliver the parcel. Have a nice day,
D
Didier Z.
Rating: 2 out of 5
following a purchase from 09/12/2019
Package arrived dirty and damaged! Contact with customer service went unanswered.
Translated reviews
B
Bruno J.
Rating: 2 out of 5
following a purchase from 11/11/2019
My parcel arrived with some broken items and I did not receive any compensation. I am very disappointed.
Translated reviews
Response from CSJ emballages
Hello, I sent you an e-mail on November 13, 16:14 without any reply. If you can reply to resolve this problem, please do so,
F
Francoise Z.
Rating: 2 out of 5
following a purchase from 30/10/2019
Disastrous transport, cardboard half torn, the fault of the poor wedging of the aluminum box that had to walk see with your shipping department to block the container.
Translated reviews
B
Benedicte P.
Rating: 2 out of 5
following a purchase from 19/09/2019
I had phoned to cancel the first order so that I could place another order. In reality I received the orders, he had told me he would cancel it and they did not.
Translated reviews
Response from CSJ emballages
Hello, I really want to apologize for this problem caused If you can come back to us on a possible next order to give you a discount code Cordially,
C
Celine S.
Rating: 1 out of 5
following a purchase from 13/09/2019
Parcel arrived without my order . preparation error . to date I do not have my order . do not respond to opening hours, or messages from their facebook page . yet used to order from CSJ and there were no worries until now .
Translated reviews
Response from CSJ emballages
Hello, We called you on 20/09 to apologize for this problem and we sent you back a parcel the same day,
G
Gilbert S.
Rating: 1 out of 5
following a purchase from 11/09/2019
Hello. My order was placed on Wednesday 11 09 19, at 10h43. I can't tell you anything about your product at the moment. The parcel arrived yesterday the 17th at the relay point. A message from DPD (your carrier) informed me that the parcel was available. But the manager looked by my name, by my first name, he went to see in the mailbox but nothing. so we make fun of the world. The carrier is totally unreliable. I'm very, very unhappy. I'll be picking up the item shortly. Thank you.
Translated reviews
C
Caroline C.
Rating: 1 out of 5
following a purchase from 05/09/2019
The delivery was not made. However, I spoke to the carrier on the phone, who did not leave the package where it was supposed to be. Furthermore, I was not informed that the delivery had not been made. I therefore collected my parcel from the DPD depot. The trays are too small. Customer service was impossible to reach on the phone and they didn't reply to my email.
Translated reviews
Response from CSJ emballages
Hello, I'm sorry for the inconvenience. I'll get back to DPD to find out what the problem is,
J
Jean-Jacques R.
Rating: 2 out of 5
following a purchase from 07/08/2019
Products conform to the order, good quality, on the other hand problem in logistics. Products forgotten, emails supposedly sent but never received for a stock shortage. I would simply say: BREF.
Translated reviews
K
Karele F.
Rating: 1 out of 5
following a purchase from 31/07/2019
Hello, I placed an order on July 31st, it's now August 6th and I still haven't received anything, and customer service isn't answering the phone. I'm going to ask for a refund of my order because I have to buy all the products I ordered for my event on August 8. I don't recommend it at all!
Translated reviews
D
David V.
Rating: 1 out of 5
following a purchase from 19/07/2019
Never again I recommend,smoothie glass without the lid,so unusable and big loss of sales!!,when you buy a car,are there tires with it!!!
Translated reviews
C
Christophe M.
Rating: 2 out of 5
following a purchase from 09/07/2019
Delivery error Second shipment did not arrive on time! Too bad!
Translated reviews
We use cookies for audience measurement and improving user experience.