Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast and reliable service, with many customers noting quick delivery times, on-time shipments, and items arriving well packaged. The products are described as matching descriptions, meeting expectations, and being of good quality, with several mentions of top-notch packaging and accurate orders. Customer service and overall experience are highlighted by smooth processes, effortless ordering, and willingness to recommend the store, including prompt resolutions and helpful interactions. A recurring strength is competitive pricing combined with fast delivery and dependable reliability across orders.

Reviews 1, 3 and 4 stars

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S
Salifou O.
Rating: 4 out of 5
following a purchase from 12/03/2025
Satisfied
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Maelys G.
Rating: 4 out of 5
following a purchase from 02/03/2025
I am satisfied just like with the first purchase. Only disappointed with the 500 sulfurized sheets that burn during cooking.
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Jlouis J.
Rating: 3 out of 5
following a purchase from 04/03/2025
Shipping costs too high
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Fernando V.
Rating: 1 out of 5
following a purchase from 28/02/2025
I received the order but I made a request for withdrawal the same day because it is not what I thought I ordered, and since then I have had no news from your services. This is unacceptable.
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Bouchra M.
Rating: 3 out of 5
following a purchase from 17/02/2025
Hello, this is the second time I order from you and each time I receive only 24 trays instead of 25 in the package. I don't understand anything, thank you, best regards.
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Francoise G.
Rating: 1 out of 5
following a purchase from 27/02/2025
Fast and compliant delivery.
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Catherine C.
Rating: 4 out of 5
following a purchase from 25/02/2025
Always satisfied
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Magali P.
Rating: 1 out of 5
following a purchase from 25/02/2025
Terrible, the vacuum bags do not work. 4 packs of 100 bags purchased, none of them vacuumed
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Response from CSJ emballages
Hello
You did not order the correct product that corresponds to your machine.
You took smooth vacuum bags instead of embossed ones.
Best regards
B
Beatrice E.
Rating: 4 out of 5
following a purchase from 25/02/2025
Very fast. Too bad the cake boxes were stuck together. Other than that, perfect
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Bernard R.
Rating: 4 out of 5
following a purchase from 24/02/2025
No issues
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Jean-Christophe G.
Rating: 4 out of 5
following a purchase from 20/02/2025
Products as described
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Magalie S.
Rating: 3 out of 5
following a purchase from 15/02/2025
The products are of good quality unlike the delivery...
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Philippe V.
Rating: 4 out of 5
following a purchase from 14/02/2025
Great bags, but a roll with no ties...
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Emilie M.
Rating: 4 out of 5
following a purchase from 10/02/2025
FAST DELIVERY
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Nadege R.
Rating: 4 out of 5
following a purchase from 07/02/2025
Delivery and order respected
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Maud B.
Rating: 3 out of 5
following a purchase from 05/02/2025
I always order my verrines and such from you and every time I'm very satisfied. This time, however, half of the verrines I ordered were broken in the parcel.
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Kirk P.
Rating: 1 out of 5
following a purchase from 31/01/2025
fast service, no transport...
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Alain R.
Rating: 1 out of 5
following a purchase from 31/01/2025
article arriving glued it's hand towel so obliged to dechiré it
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Virginie P.
Rating: 1 out of 5
following a purchase from 01/02/2025
Perfect parcel and packaging concerning the product very disappointed with a DDM of not even 2 months
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Leticia R.
Rating: 3 out of 5
following a purchase from 29/01/2025
Boxes and lids were missing, so we had to make sure they were accounted for on the day of our party.
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Anita A.
Rating: 4 out of 5
following a purchase from 17/01/2025
Fast delivery, perfect products
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Michel D.
Rating: 1 out of 5
following a purchase from 12/01/2025
fine
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Patrice C.
Rating: 4 out of 5
following a purchase from 30/12/2024
Good transaction, but longer delay than advertised.
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Response from CSJ emballages
Thank you for your feedback and we are delighted that your transaction with CSJ emballages went smoothly. We take note of your comment about the delivery time and will do our best to improve it in the future. Thank you for your trust and your 4/5 rating.
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Danielle B.
Rating: 4 out of 5
following a purchase from 30/12/2024
Very practical top, just a dozen boxes with broken edges... Otherwise very serious and well designed.
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Response from CSJ emballages
Thank you for your positive feedback on our site, Danielle. We are sorry that some of our products arrived damaged, we will do our best to improve the quality of our packaging. Thank you for your trust and support. We look forward to serving you again. Sincerely yours, The CSJ emballages team.
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Sharon E.
Rating: 4 out of 5
following a purchase from 30/12/2024
Very satisfied
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Response from CSJ emballages
Thank you for your positive feedback on our CSJ packaging site. We are delighted that you are satisfied with our services and look forward to continuing to meet your expectations. Please do not hesitate to contact us should you require any further assistance or information. Thank you again for your trust and loyalty. See you soon on CSJ emballages.
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Steve F.
Rating: 1 out of 5
following a purchase from 27/12/2024
I still haven't received my order for more than 2 weeks...
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Christophe N.
Rating: 1 out of 5
following a purchase from 14/12/2024
Ordered on 16/12 (for Christmas), received on 02/01 ... too bad and some products damaged. Disappointed
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Elodie F.
Rating: 4 out of 5
following a purchase from 21/12/2024
All received in good condition, despite a cardboard box that didn't look too good at first glance!
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Marine G.
Rating: 3 out of 5
following a purchase from 15/12/2024
Positive points: I received the parcel very quickly Negative points: one box was damaged on the side, making 1 or 2 boxes unusable, and in one of the other boxes there was so much dust that I had to clean the boxes.
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Fanny C.
Rating: 4 out of 5
following a purchase from 04/12/2024
Ok
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Luc M.
Rating: 3 out of 5
following a purchase from 07/12/2024
Smooth vacuum bag that does not fit on my machine which is not specified.
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Marcel C.
Rating: 1 out of 5
following a purchase from 06/12/2024
1 package was defective and unsealed on 3 sides
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Martinez Garrido F.
Rating: 1 out of 5
following a purchase from 02/12/2024
I have not received the product
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Yannick J.
Rating: 4 out of 5
following a purchase from 19/11/2024
Availability, price, fast delivery
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Damien G.
Rating: 4 out of 5
following a purchase from 19/11/2024
Ras, order in order
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Sandra T.
Rating: 4 out of 5
following a purchase from 19/11/2024
Very satisfied
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Bernard B.
Rating: 4 out of 5
following a purchase from 19/11/2024
Fast delivery I recommend
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Marie Veronique C.
Rating: 4 out of 5
following a purchase from 18/11/2024
Fast delivery. Packaging not yet used
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Anne D.
Rating: 3 out of 5
following a purchase from 08/11/2024
Delivery went smoothly
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Maxime D.
Rating: 4 out of 5
following a purchase from 28/10/2024
the company itself is good! i've been ordering from you for years. but on the last order, the deliveryman damaged my order.
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