Customer reviews of CSJ emballages

C

Channa T.

Rating: 3 out of 5

Published on 25/02/2019 à 10h37 following a purchase from 15/02/2019

2 times sent but package very disappointed.

Translated reviews

F

FABRE S.

Rating: 3 out of 5

Published on 19/02/2019 à 12h38 following a purchase from 12/02/2019

Goods delivered in accordance with my order, too early to judge the quality of the products. On the other hand, limited delivery: parcel left on the doorstep without being notified, cardboard box smashed...

Translated reviews

M

Michaelle C.

Rating: 3 out of 5

Published on 18/02/2019 à 22h17 following a purchase from 11/02/2019

Very fast delivery. Interesting price but too much tax.

Translated reviews

L

LAURENCE D.

Rating: 3 out of 5

Published on 17/02/2019 à 22h35 following a purchase from 08/02/2019

A package not received or lost ... but very quickly resolved by the person in charge on the phone (5/5).

Translated reviews

R

Renee S.

Rating: 3 out of 5

Published on 11/02/2019 à 13h26 following a purchase from 04/02/2019

The delivery man who wanted a signature refused to go up to the 3rd floor despite the elevator!!! If I order on the internet = it's because I have fu mal to do my shopping. Not to mention that the van was left on until I got off! SERVICE TO BE REVIEWED with your carrier.

Translated reviews

S

Sophie B.

Rating: 3 out of 5

Published on 11/02/2019 à 10h42 following a purchase from 31/01/2019

I wanted to change the color of the sets, really very disappointed poor quality paper tears, very thin, but on the other hand at the same price as those I took before which were of good quality, moreover in the box some were unusable because crumpled and torn, I do not recommend them any more.

Translated reviews

C

Christelle R.

Rating: 1 out of 5

Published on 06/02/2019 à 18h47 following a purchase from 30/01/2019

VERY UNHAPPY DELIVERY DUE ON MONDAY I WAITED ALL AFTERNOON TO RECEIVE AN EMAIL IN THE EVENING ASKING ME FOR ANOTHER DELIVERY DAY; THEN WHEN DELIVERY OK ONE OF THE BOXES WAS UNTIED; .

Translated reviews

Response from CSJ emballages

Hello, I would like to apologize for this problem. I will contact the carrier and get back to you with answers,

J

Joana C.

Rating: 3 out of 5

Published on 22/01/2019 à 18h49 following a purchase from 13/01/2019

It's not right that the return of goods is at the customer's expense.

Translated reviews

K

Kévin R.

Rating: 1 out of 5

Published on 25/12/2018 à 14h54 following a purchase from 17/12/2018

I am not satisfied with my order because the product is not the same as on the photo. It may seem like nothing, but in my case it was important. How can you trust a site that sends you a different product than the one you order?

Translated reviews

Response from CSJ emballages

Hello, Yes, the packaging of your finger rinse is slightly different due to the change of manufacturer, but it is still lemon-based. And as indicated in the general terms and conditions of sale "images are not contractual" Cordially,

A

Alexandre B.

Rating: 3 out of 5

Published on 09/12/2018 à 20h50 following a purchase from 30/11/2018

Good, but overpriced for delivery.

Translated reviews

A

Aude M.

Rating: 3 out of 5

Published on 25/11/2018 à 22h14 following a purchase from 07/11/2018

Delivery a little long but you were kind enough to call me to let me know. Which is rare and much appreciated.

Translated reviews

L

Laurent S.

Rating: 1 out of 5

Published on 18/11/2018 à 16h39 following a purchase from 09/11/2018

I can't give you my opinion as these items have never been delivered.

Translated reviews

Response from CSJ emballages

Hello, We apologize for the delay in shipping due to the demonstrations. Your order will be delivered today. Yours faithfully

F

FRANCOISE D.

Rating: 3 out of 5

Published on 12/11/2018 à 21h55 following a purchase from 05/11/2018

All in all, I'm satisfied, even if, at first, the product seems a good price... but once you add it all up... it's not the same price at all... .

Translated reviews

N

Nelly R.

Rating: 1 out of 5

Published on 08/11/2018 à 17h29 following a purchase from 01/11/2018

I still haven't received my parcel even though it was marked delivered. The driver signed for me, but I have no parcel. For the delivery fees we pay I expected a better service. I'm really disappointed knowing that I need it in 2 days.

Translated reviews

Response from CSJ emballages

Hello, We are solving the problem you are having with the carrier and will keep you informed. Best regards,

T

Telliez D.

Rating: 3 out of 5

Published on 25/10/2018 à 16h23 following a purchase from 18/10/2018

Despite ordering error reacted quickly and rectified quickly and contact tel fast.

Translated reviews

G

Gerard C.

Rating: 3 out of 5

Published on 16/10/2018 à 15h52 following a purchase from 09/10/2018

Very satisfied.

Translated reviews

D

DOMINIQUE P.

Rating: 3 out of 5

Published on 02/10/2018 à 16h36 following a purchase from 25/09/2018

Hello, The only downside to this order is that it would have been cheaper to send it by post and, given the size of the box, it fit easily in the letterbox, which avoids going to a relay point. 3/5.

Translated reviews

Y

Yvan D.

Rating: 3 out of 5

Published on 30/09/2018 à 19h28 following a purchase from 22/09/2018

C.S.J. packaging is very good, the item is exactly what I ordered; but then the delivery... DPD company not to mention... SMS, messages galore to indicate that the parcel will be delivered on such-and-such a day, with a small range of hours during which you'll need to be present... OK. but then: ah no, the parcel isn't available, so we can't deliver it... In short, 2 times the same story and watch out, the parcel is surreptitiously slipped into the letterbox.

Translated reviews

R

ROLAND P.

Rating: 3 out of 5

Published on 27/09/2018 à 15h44 following a purchase from 14/09/2018

Late delivery.

Translated reviews

G

Giovana T.

Rating: 3 out of 5

Published on 19/09/2018 à 19h10 following a purchase from 13/09/2018

Good quality.

Translated reviews

D

Doremus F.

Rating: 3 out of 5

Published on 19/09/2018 à 18h44 following a purchase from 12/09/2018

The order was conform and the verrines delighted the 210 guests of the MAS Maud Mannoni gourmet walk in Montpon Ménestérol which took place yesterday. The only hitch was a misunderstanding on my part about the delivery: with the home delivery option I thought I could choose my delivery time slots, but it's the dpd company which proposes a time slot, which put me in a bind and obliged me to go and collect my parcel in Tresses on Friday evening at last!

Translated reviews

N

Nathalie A.

Rating: 1 out of 5

Published on 20/08/2018 à 14h51 following a purchase from 12/08/2018

I'm not satisfied because I still haven't received my boxes at the relay point.

Translated reviews

Response from CSJ emballages

Hello, We apologize for the inconvenience. Your parcel will be delivered today. Yours faithfully

E

Elodie S.

Rating: 3 out of 5

Published on 24/07/2018 à 12h17 following a purchase from 17/07/2018

Delivery is fast, but for a purchase of 12.99 euros, paying 6.99 euros for delivery (i.e. the cheapest) is a bit of a pain. It would be nice if you could opt to collect the products for free (without delivery). In the end I thought I'd got a product for 13 euros, but in reality I paid 20 euros.

Translated reviews

M

Myriam A.

Rating: 3 out of 5

Published on 17/07/2018 à 21h10 following a purchase from 28/06/2018

The gold plates were corner.

Translated reviews

E

Evelyne D.

Rating: 3 out of 5

Published on 04/07/2018 à 16h13 following a purchase from 22/06/2018

A delay problem due to the delivery company but the supplier was great and the product perfect. I recommend this company.

Translated reviews

A

Aurélie T.

Rating: 1 out of 5

Published on 01/07/2018 à 11h30 following a purchase from 24/06/2018

Very prompt delivery, but almost a third of the trays were split and unusable. Given the urgency of the situation, I went elsewhere to stock up... .

Translated reviews

Response from CSJ emballages

Hello, I apologize for the problem caused by this breakage. Please do not hesitate to make a claim by e-mail with a photo to be compensated Cordially,

W

Wilfried B.

Rating: 3 out of 5

Published on 28/06/2018 à 10h18 following a purchase from 21/06/2018

Fast, efficient delivery.

Translated reviews

C

Coralie G.

Rating: 3 out of 5

Published on 27/06/2018 à 17h22 following a purchase from 12/06/2018

My order had been forgotten to be sent so I contacted the company who sent it to me urgently 48 hours later I received my coli. Quality merchandise.

Translated reviews

J

Jean C.

Rating: 3 out of 5

Published on 24/05/2018 à 09h49 following a purchase from 17/05/2018

You can limit a LITTLE the cardboard and PLASTIC BUBBLES that have to be disposed of AFTER delivery...it's a problem for everyone, and it's not a good idea to pass it on to your customers...besides, it COSTS everyone. For your information, take a look at the Chinese...their packaging is light, compact, shock-resistant and takes up very little space! Have a good day without waste.

Translated reviews

Response from CSJ emballages

Hello, I'm sorry your parcel has received too much bubble wrap for this protection... Thank you,

G

Gabrielle M.

Rating: 3 out of 5

Published on 13/05/2018 à 17h15 following a purchase from 06/05/2018

I made a mistake in my order.

Translated reviews

C

Cindy C.

Rating: 3 out of 5

Published on 13/05/2018 à 10h13 following a purchase from 06/05/2018

Hi, disappointed with the packaging. Products arrive damaged.

Translated reviews

B

Bernard T.

Rating: 3 out of 5

Published on 26/04/2018 à 19h45 following a purchase from 19/04/2018

6.

Translated reviews

S

Sutharsan K.

Rating: 3 out of 5

Published on 25/04/2018 à 18h42 following a purchase from 18/04/2018

The delivery company gefco delivered the parcel to my neighbor's house without checking the name, therefore lacking responsibility, and the drivers were unqualified.

Translated reviews

L

Laurane B.

Rating: 3 out of 5

Published on 18/04/2018 à 20h51 following a purchase from 11/04/2018

I wasn't delivered within 48 hours... Too bad because I really needed it on that date. Otherwise everything else is OK.

Translated reviews

D

Danielle L.

Rating: 3 out of 5

Published on 05/04/2018 à 10h44 following a purchase from 28/03/2018

Non-conforming goods for me.

Translated reviews

M

Manuela J.

Rating: 3 out of 5

Published on 18/03/2018 à 10h47 following a purchase from 11/03/2018

The parcel was not delivered on D-day, which is a pity. Overall I am very satisfied with the goods I ordered!

Translated reviews

H

Hakan C.

Rating: 3 out of 5

Published on 12/03/2018 à 18h19 following a purchase from 04/03/2018

The merchandise is medium.

Translated reviews

L

Laetitia V.

Rating: 3 out of 5

Published on 08/03/2018 à 16h42 following a purchase from 01/03/2018

I put a small note on the merchandise because the wrong items were ordered. (Ordered 2X50 trays of 250ml, I received 50 trays of 500cc). Well, it doesn't affect the price, so I'll leave it, but it's not what I wanted... I'm reluctant to repeat the experience to get what I really wanted in the first place...

Translated reviews

Response from CSJ emballages

Hello, I'm coming back to you following your problem. We apologize for the inconvenience and to compensate you I'll send you a discount code to your email address. Hoping to work together again. Yours faithfully

L

Laurane B.

Rating: 3 out of 5

Published on 01/02/2018 à 21h45 following a purchase from 26/01/2018

I haven't had any contact with customer service but on my last order they completely ignored my request. Delivery is expensive but fast.

Translated reviews

F

Fatma B.

Rating: 3 out of 5

Published on 30/12/2017 à 18h19 following a purchase from 25/12/2017

This last order is fine.

Translated reviews