Customer reviews of CSJ emballages

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9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 1 and 3 stars

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E
Evelyne D.
Rating: 3 out of 5
following a purchase from 22/06/2018
A delay problem due to the delivery company but the supplier was great and the product perfect. I recommend this company.
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Aurélie T.
Rating: 1 out of 5
following a purchase from 24/06/2018
Very prompt delivery, but almost a third of the trays were split and unusable. Given the urgency of the situation, I went elsewhere to stock up... .
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Response from CSJ emballages
Hello, I apologize for the problem caused by this breakage. Please do not hesitate to make a claim by e-mail with a photo to be compensated Cordially,
W
Wilfried B.
Rating: 3 out of 5
following a purchase from 21/06/2018
Fast, efficient delivery.
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Coralie G.
Rating: 3 out of 5
following a purchase from 12/06/2018
My order had been forgotten to be sent so I contacted the company who sent it to me urgently 48 hours later I received my coli. Quality merchandise.
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Jean C.
Rating: 3 out of 5
following a purchase from 17/05/2018
You can limit a LITTLE the cardboard and PLASTIC BUBBLES that have to be disposed of AFTER delivery...it's a problem for everyone, and it's not a good idea to pass it on to your customers...besides, it COSTS everyone. For your information, take a look at the Chinese...their packaging is light, compact, shock-resistant and takes up very little space! Have a good day without waste.
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Response from CSJ emballages
Hello, I'm sorry your parcel has received too much bubble wrap for this protection... Thank you,
G
Gabrielle M.
Rating: 3 out of 5
following a purchase from 06/05/2018
I made a mistake in my order.
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Cindy C.
Rating: 3 out of 5
following a purchase from 06/05/2018
Hi, disappointed with the packaging. Products arrive damaged.
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Bernard T.
Rating: 3 out of 5
following a purchase from 19/04/2018
6.
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Sutharsan K.
Rating: 3 out of 5
following a purchase from 18/04/2018
The delivery company gefco delivered the parcel to my neighbor's house without checking the name, therefore lacking responsibility, and the drivers were unqualified.
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Laurane B.
Rating: 3 out of 5
following a purchase from 11/04/2018
I wasn't delivered within 48 hours... Too bad because I really needed it on that date. Otherwise everything else is OK.
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Danielle L.
Rating: 3 out of 5
following a purchase from 28/03/2018
Non-conforming goods for me.
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Manuela J.
Rating: 3 out of 5
following a purchase from 11/03/2018
The parcel was not delivered on D-day, which is a pity. Overall I am very satisfied with the goods I ordered!
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Hakan C.
Rating: 3 out of 5
following a purchase from 04/03/2018
The merchandise is medium.
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Laetitia V.
Rating: 3 out of 5
following a purchase from 01/03/2018
I put a small note on the merchandise because the wrong items were ordered. (Ordered 2X50 trays of 250ml, I received 50 trays of 500cc). Well, it doesn't affect the price, so I'll leave it, but it's not what I wanted... I'm reluctant to repeat the experience to get what I really wanted in the first place...
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Response from CSJ emballages
Hello, I'm coming back to you following your problem. We apologize for the inconvenience and to compensate you I'll send you a discount code to your email address. Hoping to work together again. Yours faithfully
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Laurane B.
Rating: 3 out of 5
following a purchase from 26/01/2018
I haven't had any contact with customer service but on my last order they completely ignored my request. Delivery is expensive but fast.
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Fatma B.
Rating: 3 out of 5
following a purchase from 25/12/2017
This last order is fine.
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Nicole B.
Rating: 3 out of 5
following a purchase from 20/11/2017
Well satisfied.
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Loïc F.
Rating: 3 out of 5
following a purchase from 02/11/2017
TNT delivery to be reviewed.
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Daniel R.
Rating: 3 out of 5
following a purchase from 19/10/2017
I'm 70 years old and I'm past the age of annoying people who work! BUT TO BE TAKEN FOR A FOOL, NO! As I said on the phone, I AFFIRM and CERTIFY that the TNT delivery man didn't come! I was expecting 2 deliveries from AMAZONE . THEY PASSED ONE AT 9.10 A.M., THE OTHER AT 9.25 A.M.! WHY DID I NOT OPEN UP TO YOUR DELIVERY MAN? I'll give you the financial difference between home delivery and point relais! Best regards.
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Aurelie B.
Rating: 3 out of 5
following a purchase from 08/10/2017
Perfect The only problem is that shipping costs are a bit high for private customers.
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Isabelle D.
Rating: 3 out of 5
following a purchase from 05/10/2017
Hello Delivery cancelled ... then confirmed. Fortunately I didn't have time to reschedule. The order was delivered without any problem and the after-sales service gave me all the information I should have asked for ... before ordering. Thank you I. de Condé.
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Soraya L.
Rating: 1 out of 5
following a purchase from 20/09/2017
I ordered my products on the site and they still haven't arrived, even though it says 24 to 48 hours on the site. That's 4 working days and nothing, not even an e-mail! What's more, delivery costs 8 euros! On the other hand, the money was debited on the day the order was placed. It's infuriating! First and last time I order on this site! I absolutely do not recommend!
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Response from CSJ emballages
Hello, your order of Thursday 21/09/2017 was shipped the same day by our services (delivery 48/72 hours) and not 24 hours as you indicated. Unfortunately your package was lost by the DPD carrier because your relay point that you validated was closed on Monday. So as we told you on the phone your package will be available on Tuesday 26/09/2017 or 72 hours after ordering (Saturday and Sunday are not working days) Sincerely
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Shella C.
Rating: 1 out of 5
following a purchase from 21/07/2017
The box arrived torn open and badly damaged.
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Aissatou B.
Rating: 3 out of 5
following a purchase from 05/07/2017
Perfect delivery time.
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Charlene K.
Rating: 1 out of 5
following a purchase from 08/06/2017
Hello Order still not received!
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