Customer reviews of CSJ emballages

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9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 1 and 3 stars

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Linda S.
Rating: 3 out of 5
following a purchase from 16/12/2025
Great for shipping times. But it's a shame that the packaging is not sold with it, I had to order it afterwards. Misleading on the site that it needs to be purchased separately... I wasted time...
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Marie P.
Rating: 3 out of 5
following a purchase from 02/12/2025
The pockets do not close with my device. I end up with a product that I will not use.
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Jeremy G.
Rating: 3 out of 5
following a purchase from 22/11/2025
I find that the thickness of the vacuum bags is too thin
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Vincent C.
Rating: 3 out of 5
following a purchase from 19/11/2025
The delivery of the 150 bottles contained only 147
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François T.
Rating: 1 out of 5
following a purchase from 25/06/2025
Big quality issues with all the vacuum-sealed bags received. I bought different sizes, as soon as the outer packaging was removed, the bags rolled up like cigars! I've never seen this before, it's much more cumbersome to use, the bags tend to fold over, creating a thickness that leads to sealing defects. The final result is less neat, the bag remains concave. I contacted customer service twice who is unresponsive!
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Response from CSJ emballages
Hello François,

Thank you for taking the time to share your experience. We are sincerely sorry to learn that our bags did not meet your expectations and that you encountered difficulties with our after-sales service. Your feedback is valuable and important to us, as it helps us improve.

Please contact us directly at [contact email address] so that we can resolve this issue together.

Best regards,
The CSJ packaging team
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Julien Q.
Rating: 3 out of 5
following a purchase from 20/08/2025
I am very happy with the bags, the only problem is that many are not sealed on one side
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Christophe J.
Rating: 3 out of 5
following a purchase from 11/08/2025
Good product but delivery too long
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Julien C.
Rating: 3 out of 5
following a purchase from 05/08/2025
Ordered and no feedback for 15 days... You need to specify that you are on vacation, I had to wait to continue our sales
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Mame Penda T.
Rating: 3 out of 5
following a purchase from 06/08/2025
Very long delay.
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Celeste L.
Rating: 3 out of 5
following a purchase from 03/08/2025
When ordering, no indication of summer closure. After a week without news, I return to the site and there is a pop-up 'summer closure', otherwise product ok
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Helyette M.
Rating: 3 out of 5
following a purchase from 17/07/2025
the film cutting system was damaged. However, the sales service refunded me a few euros.
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Alexandre W.
Rating: 1 out of 5
following a purchase from 22/06/2025
damaged package, catastrophic DPD delivery, 1 week delay
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Lenny B.
Rating: 1 out of 5
following a purchase from 18/06/2025
The palette arrived in poor condition
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Solene E.
Rating: 1 out of 5
following a purchase from 16/06/2025
We ordered vacuum bags and part of them was packed in a leftover unsealed box. These bags are for food use and this type of overpacking is not suitable for us in terms of hygiene and safety of the bag. I therefore express a reservation regarding their use. If their integrity has not been preserved and they turn out to be defective, I would request a refund. Thank you for ensuring that future deliveries include the ordered items in sealed and suitable boxes. Best regards, Sandrine Portalier
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Hadissa R.
Rating: 3 out of 5
following a purchase from 16/06/2025
There is a box that arrived crushed. I sent photos of the issue and received no response or contact from you
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Oznur B.
Rating: 3 out of 5
following a purchase from 15/06/2025
Regarding the delivery, I am satisfied, they are fast, I ordered dried basil but I am not happy with it, in the description the color was bright green, but the color of the delivered product does not meet my expectations and even the smell of the basil, personally I would not order again.
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Marie B.
Rating: 1 out of 5
following a purchase from 12/06/2025
I did not receive a code to pick up my package
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Ramatou H.
Rating: 1 out of 5
following a purchase from 03/06/2025
I received an email indicating the non-validation of my order. As a result, I find myself with two orders, each containing 15 lots of jars, and to get a refund, it's a journey, so no.
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Annie A.
Rating: 1 out of 5
following a purchase from 25/05/2025
I ordered 50 cake containers, there were only 47 in the shipment. I called, and the person made me understand that I would receive the 3 missing ones. Since then, nothing.
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Dominique S.
Rating: 3 out of 5
following a purchase from 20/05/2025
The delivery is very fast and efficient, the service is good, but the invoices fall apart as soon as you open them. Even if it's a budget option, it should hold up!
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Pierre D.
Rating: 1 out of 5
following a purchase from 03/05/2025
Satisfied with the speed, thank you.
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Eda H.
Rating: 1 out of 5
following a purchase from 03/05/2025
These shelled pistachios are at best grade C. They are yellow and almost rancid unlike the description photo where they appear very green. This is a misleading sale and it's shameful for the price of pistachios. I can't do anything with them, what a waste!
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Alexis K.
Rating: 3 out of 5
following a purchase from 26/04/2025
No, I still haven't received my 3 soap dispensers
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Dounia M.
Rating: 3 out of 5
following a purchase from 03/05/2025
I received 5 broken jars
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Cedric B.
Rating: 1 out of 5
following a purchase from 12/11/2024
I did not receive my order Please call me 0757502033
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Marcel C.
Rating: 1 out of 5
following a purchase from 23/04/2025
One of the packages is defective
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Jacky D.
Rating: 3 out of 5
following a purchase from 21/04/2025
RHODI: Honestly, I thought the rigidity of the Film would be much greater (I had already owned a stiffer one)
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Chakib B.
Rating: 1 out of 5
following a purchase from 15/04/2025
Ordered on April 15, delivered on April 26.
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Bruno B.
Rating: 3 out of 5
following a purchase from 08/04/2025
Good but the bag was rolled up in the package so it's difficult to use, they should be stored flat
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Naoufel R.
Rating: 1 out of 5
following a purchase from 26/03/2025
I received a bag that was half empty with a hole in it. I sent you an email to share my feedback, but you don't seem to have taken my request into consideration.
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Sébastien L.
Rating: 3 out of 5
following a purchase from 24/03/2025
Some jars are broken in a few packages. However, the parcel arrived clean and correct.
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Malika M.
Rating: 3 out of 5
following a purchase from 21/03/2025
Hello, I received my order well, the issue is that I ordered an item from the site, a microwave-safe bowl of 750 ml, but the model received does not match the one I chose. It's not a big deal, I will still find it useful. I hope that next time I will receive the correct model.
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Muriel B.
Rating: 3 out of 5
following a purchase from 21/03/2025
The dimensions of the macaron boxes were not very clear and the ones received do not match the expected ones;
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Jlouis J.
Rating: 3 out of 5
following a purchase from 04/03/2025
Shipping costs too high
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Fernando V.
Rating: 1 out of 5
following a purchase from 28/02/2025
I received the order but I made a request for withdrawal the same day because it is not what I thought I ordered, and since then I have had no news from your services. This is unacceptable.
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Bouchra M.
Rating: 3 out of 5
following a purchase from 17/02/2025
Hello, this is the second time I order from you and each time I receive only 24 trays instead of 25 in the package. I don't understand anything, thank you, best regards.
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Francoise G.
Rating: 1 out of 5
following a purchase from 27/02/2025
Fast and compliant delivery.
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Magali P.
Rating: 1 out of 5
following a purchase from 25/02/2025
Terrible, the vacuum bags do not work. 4 packs of 100 bags purchased, none of them vacuumed
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Response from CSJ emballages
Hello
You did not order the correct product that corresponds to your machine.
You took smooth vacuum bags instead of embossed ones.
Best regards
M
Magalie S.
Rating: 3 out of 5
following a purchase from 15/02/2025
The products are of good quality unlike the delivery...
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Maud B.
Rating: 3 out of 5
following a purchase from 05/02/2025
I always order my verrines and such from you and every time I'm very satisfied. This time, however, half of the verrines I ordered were broken in the parcel.
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