Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 1 and 3 stars

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K
Kirk P.
Rating: 1 out of 5
following a purchase from 31/01/2025
fast service, no transport...
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Alain R.
Rating: 1 out of 5
following a purchase from 31/01/2025
article arriving glued it's hand towel so obliged to dechiré it
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Virginie P.
Rating: 1 out of 5
following a purchase from 01/02/2025
Perfect parcel and packaging concerning the product very disappointed with a DDM of not even 2 months
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Leticia R.
Rating: 3 out of 5
following a purchase from 29/01/2025
Boxes and lids were missing, so we had to make sure they were accounted for on the day of our party.
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Michel D.
Rating: 1 out of 5
following a purchase from 12/01/2025
fine
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Steve F.
Rating: 1 out of 5
following a purchase from 27/12/2024
I still haven't received my order for more than 2 weeks...
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Christophe N.
Rating: 1 out of 5
following a purchase from 14/12/2024
Ordered on 16/12 (for Christmas), received on 02/01 ... too bad and some products damaged. Disappointed
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Marine G.
Rating: 3 out of 5
following a purchase from 15/12/2024
Positive points: I received the parcel very quickly Negative points: one box was damaged on the side, making 1 or 2 boxes unusable, and in one of the other boxes there was so much dust that I had to clean the boxes.
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Luc M.
Rating: 3 out of 5
following a purchase from 07/12/2024
Smooth vacuum bag that does not fit on my machine which is not specified.
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Marcel C.
Rating: 1 out of 5
following a purchase from 06/12/2024
1 package was defective and unsealed on 3 sides
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Martinez Garrido F.
Rating: 1 out of 5
following a purchase from 02/12/2024
I have not received the product
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Anne D.
Rating: 3 out of 5
following a purchase from 08/11/2024
Delivery went smoothly
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Magnin D.
Rating: 1 out of 5
following a purchase from 30/10/2024
Very fragile glass, many already broken in packaging
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Joerger H.
Rating: 3 out of 5
following a purchase from 24/10/2024
I have several bags with defects. You can't see it by looking at it, but after saddling the bag it looks like the side already closed by the manufacturer. This is the first package with a problem, the others were good. But I have a loss.
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Plichard R.
Rating: 3 out of 5
following a purchase from 05/10/2024
hello we are having a problem with the box closures thank you
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Claire S.
Rating: 3 out of 5
following a purchase from 28/09/2024
Unfortunately my order arrived damaged.
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Yves B.
Rating: 3 out of 5
following a purchase from 03/06/2024
Deplorable attitude of the 1st DPD delivery driver (message: Absence of the beneficiary to justify his non-delivery). Delivered 2 days later by a serious driver.
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Response from CSJ emballages
Thank you for your feedback, Yves. We're sorry about this bad experience with our DPD driver. We will pass on your comments to improve our delivery service. We hope to see you soon on our site.
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Aubriet P.
Rating: 3 out of 5
following a purchase from 14/05/2024
Delivery not at the top at all is in more payyer of the expenses of delivery to have been delivered like minporte what that leaves has to think the can give more information if you contact me in PV.
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Yannick Z.
Rating: 3 out of 5
following a purchase from 07/05/2024
Order as requested, thank you.
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Abdelmadjid L.
Rating: 1 out of 5
following a purchase from 20/04/2024
No response from customer service to my message.
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Celine A.
Rating: 3 out of 5
following a purchase from 17/04/2024
One star for delivery ... well worth it! Scheduled / cancelled ... partial delivery ... Nullissime and painful!
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Sylvie D.
Rating: 3 out of 5
following a purchase from 22/03/2024
Due to a product shortage, I had to wait a month to receive my parcel. This is unacceptable, or give away the delivery costs. I sent you a message to tell you that I had ordered from another supplier but I received it anyway. Not serious, I'll look elsewhere.
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Yann C.
Rating: 1 out of 5
following a purchase from 10/04/2024
This is not the product I had bought and I think the site is m as l done.
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Valérie M.
Rating: 3 out of 5
following a purchase from 09/04/2024
Very good product. However, the 3 boxes of stretch film arrived in poor condition. I sent an e-mail to CSJ Emballages but got no reply. The shipping costs are high enough to receive the products in good condition.
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Christian S.
Rating: 3 out of 5
following a purchase from 09/04/2024
Initially well packed but exploded on arrival. Fortunately, the material inside was safe (vacuum-packed bags).
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Sophie N.
Rating: 3 out of 5
following a purchase from 12/03/2024
Hello, I have the wrong postal code, I told DPD. But they returned the parcels, because their custody time has expired. I'm not happy with DPD's service.
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Bernard D.
Rating: 3 out of 5
following a purchase from 05/03/2024
The Mesnil post office made me come twice and their welcome was lamentable, the delivery cost is very high for low value orders.
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Martine M.
Rating: 3 out of 5
following a purchase from 03/02/2024
Not delivered to the right place.
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Dolores D.
Rating: 3 out of 5
following a purchase from 02/02/2024
Very poor quality cups. They leak and you have to double them every time. Very disappointed with my purchase.
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Pauline R.
Rating: 3 out of 5
following a purchase from 18/01/2024
Packages well received except for one which was torn.
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Michel R.
Rating: 3 out of 5
following a purchase from 14/01/2024
Vacuum bag.
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Sylvie W.
Rating: 3 out of 5
following a purchase from 18/12/2023
Hi, I paid for delivery to my house and I'm looking for it at the relay point above. Thank you for seeing this problem.
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Arnaud N.
Rating: 1 out of 5
following a purchase from 16/12/2023
I haven't received anything, I'm still waiting.
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Bernadette P.
Rating: 3 out of 5
following a purchase from 14/12/2023
Impossible to get the invoice online. We had to phone to have it sent by e-mail, which was done.
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Stephane M.
Rating: 3 out of 5
following a purchase from 10/12/2023
Considering the price of the delivery, I find it too long, the delivery time not respected.
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Tong W.
Rating: 3 out of 5
following a purchase from 11/12/2023
Goods ok, but the carrier MTA is very disappointing !!! For the delivery :No follow up on the website, no message, no mail, just a call when the delivery day is not scheduled: I'll be there in 10 minutes. When it's Impossible for the reception. The driver promised to deliver the next day, but NOTHING! Very badly organized, very disappointed! This will prevent me from placing new orders, too bad.
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Stéphanie B.
Rating: 3 out of 5
following a purchase from 01/12/2023
I still haven't received any email or sms informing me that my parcel has arrived at the delivery address.
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Soda N.
Rating: 3 out of 5
following a purchase from 30/11/2023
This time I found that the lids were larger than the trays and it was difficult to close them.
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Cansu D.
Rating: 3 out of 5
following a purchase from 17/11/2023
I sent an email concerning the possibility of exchanging verrines because their capacity was much too small... still no reply... thank you.
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Thierry-Pierre C.
Rating: 3 out of 5
following a purchase from 23/10/2023
Problem when registering my order; Transfer not taken into account immediately. Product conforms to order. Deadline kept following order registration. Delivered to a different location than requested. 10 km outward journey and 10 km return journey Your DPD driver is not at his first demonstration of his incapacity. Change your delivery service - it's better for you and your customers.
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