Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 1 and 3 stars

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Sarah C.
Rating: 3 out of 5
following a purchase from 02/11/2023
Bjr The welding of the bags are not well done. They do not hold by lack of glue I think!
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Alexis K.
Rating: 3 out of 5
following a purchase from 02/11/2023
Well cert1in product but chicken bag really to shit Plastic tray expensive Product maintenance the promo it was otherwise too expensive too And not had my invoice so must ask them again in pdf to have my vat.
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Didier L.
Rating: 3 out of 5
following a purchase from 12/10/2023
It's a shame shipping costs are so high.
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Nathalie D.
Rating: 1 out of 5
following a purchase from 05/10/2023
I haven't received the delivery and I need it on Tuesday for my retirement party...am I in a panic or has it been delivered?
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Lova G.
Rating: 3 out of 5
following a purchase from 04/10/2023
No home delivery otherwise very good.
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Michael B.
Rating: 3 out of 5
following a purchase from 25/09/2023
3,8.
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E'loh T.
Rating: 3 out of 5
following a purchase from 02/10/2023
So far I am satisfied with the products and the delivery service.
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Corinne M.
Rating: 3 out of 5
following a purchase from 20/09/2023
The glass looks thicker and prettier in photos than in real life.
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Jean-Pierre M.
Rating: 3 out of 5
following a purchase from 21/09/2023
I think it would be a good idea to consider a more efficient delivery company. More than 13€ for a delivery five days after the order date when some do it for free in less than 24h should make you think. Nevertheless, nothing to say about the products ordered.
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François D.
Rating: 3 out of 5
following a purchase from 20/09/2023
I ordered FL30z film roll and received FL30.
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Christelle L.
Rating: 3 out of 5
following a purchase from 18/09/2023
Very disappointed by the delivery the instructions are not respected you have noon in a bakery (busy hours) in the middle of the store a large pallet and customers who can no longer access the drinks Now you manage! Not my problem.
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Kathleen M.
Rating: 1 out of 5
following a purchase from 29/08/2023
Order still not received I wish to be refunded.
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Response from CSJ emballages
Hello, Could you please get back to us so that we can sort this out over the phone?
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Nathalie C.
Rating: 3 out of 5
following a purchase from 21/08/2023
The bags of chicken did not match the bags you show on your website. Different graphics and different outfit... I'm disappointed! Sincerely.
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Daniel B.
Rating: 3 out of 5
following a purchase from 24/07/2023
I have already sent you an e-mail describing my observations. I look forward to hearing from you. Yours sincerely Daniel BAUMANN.
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Élodie D.
Rating: 3 out of 5
following a purchase from 20/07/2023
I put 1 star for customer service, because I can't put 0!!! Non-existent customer service. No response to my emails, no refund for my previous order which was received by CSJ, despite my emails: This is called theft!!! Otherwise, compliant products, fast delivery.
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Bernard D.
Rating: 3 out of 5
following a purchase from 30/06/2023
Exorbitant transport costs, making the order uneconomical.
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Alain M.
Rating: 3 out of 5
following a purchase from 22/06/2023
Delivery instructions are not taken into account.
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Andre P.
Rating: 3 out of 5
following a purchase from 20/06/2023
See comments below.
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Gilles C.
Rating: 3 out of 5
following a purchase from 12/06/2023
Disappointed with the delivery, no more possibility on the site to drop off at a shop as the price for colissimo is higher and you have to be present.
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Margaux L.
Rating: 1 out of 5
following a purchase from 30/05/2023
I still haven't received my order, but I have been deducted from my bank account. It's unacceptable, there's a problem with the relay point I don't have an address for collecting the parcel, and it turns out that it's not the one I chose when I bought on your site. I'd like this to be sorted out as soon as possible, or else get my money back.
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Emmanuel C.
Rating: 3 out of 5
following a purchase from 02/05/2023
The delivery man doesn't know how to drive, but he's succeeded in bringing disaster into the company.
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Mohamed A.
Rating: 3 out of 5
following a purchase from 11/04/2023
Order of 11/04 received 4 days late.more than a week instead of 3 days.good product. Too bad.
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Isabelle R.
Rating: 3 out of 5
following a purchase from 16/02/2023
I put one star for the delivery because the driver did not take into account the relay I had selected.
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Sabri G.
Rating: 3 out of 5
following a purchase from 01/02/2023
I'm happy with the product but I didn't really appreciate the call from your carrier before it arrived. I'm at work and I'm wondering why there's no one there when I haven't even tried to knock on my door. Here are the carrier's words. "Gentlemen, don't waste our time if you're not at home when the delivery arrives" and the worst thing is that I call home and he's there, of course.and try to call him back to explain why he won't pick up.
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Valérie M.
Rating: 3 out of 5
following a purchase from 13/01/2023
The plastic trays for macaroons arrived damaged whereas the shipping carton was not! Customer service responded quickly, but offered 5% on a future order, which I'm not happy with, given that the trays are almost all damaged! Ditto for previous order with some damaged cartons!
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Rene P.
Rating: 3 out of 5
following a purchase from 29/12/2022
Not the same quality of articles as before.
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Dominique B.
Rating: 3 out of 5
following a purchase from 20/12/2022
Wrong link sent to track package. Tracking not available all weekend. Sms from carrier sent on 26/12 to remind me that my parcel had arrived at destination on 23/12. But no sms on 23/12 to let me know. Carrier not serious.
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Christine F.
Rating: 3 out of 5
following a purchase from 12/12/2022
Colissimo service not at its best.
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Amar T.
Rating: 1 out of 5
following a purchase from 12/12/2022
A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!
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Jonathan A.
Rating: 3 out of 5
following a purchase from 30/11/2022
Trays too soft . Not great for this first order .
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Nicolas M.
Rating: 3 out of 5
following a purchase from 29/11/2022
Hello, the product is perfect and compliant, thank you. On the other hand, delivery by DPD to a relay point was catastrophic (the deliveryman didn't come and changed the delivery information, customer service did everything it could to avoid having to deal with the problem). After 1 week of setbacks (without my ordered equipment) I had to go to the DPD center to pick up my package, in the middle of the work day. I have absolutely nothing against you, but for your partner DPD it's a 0. Me
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Corine A.
Rating: 3 out of 5
following a purchase from 14/11/2022
Too narrow, no bottom:.
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Sophie J.
Rating: 3 out of 5
following a purchase from 11/11/2022
Stale cardboard at reception.
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Valerie T.
Rating: 1 out of 5
following a purchase from 12/11/2022
I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.
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Francoise E.
Rating: 3 out of 5
following a purchase from 29/10/2022
Good quality items! On the other hand, the delivery was late and I had to go 3 times before getting the parcel even though it was marked delivered.
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Billel B.
Rating: 1 out of 5
following a purchase from 20/10/2022
I haven't received anything, so good.
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Philippe D.
Rating: 3 out of 5
following a purchase from 06/09/2022
Ras.
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Georges T.
Rating: 1 out of 5
following a purchase from 21/09/2022
Damaged.
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David A.
Rating: 3 out of 5
following a purchase from 19/09/2022
See below.
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Maryvonne K.
Rating: 3 out of 5
following a purchase from 02/09/2022
Delivery made to a different location than planned. Longer delivery time too.
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