Customer reviews of CSJ emballages

A

ALAIN M.

Rating: 3 out of 5

Published on 02/07/2023 à 17h52 following a purchase from 22/06/2023

Delivery instructions are not taken into account.

Translated reviews

A

ANDRE P.

Rating: 3 out of 5

Published on 30/06/2023 à 21h26 following a purchase from 20/06/2023

See comments below.

Translated reviews

G

GILLES C.

Rating: 3 out of 5

Published on 22/06/2023 à 20h45 following a purchase from 12/06/2023

Disappointed with the delivery, no more possibility on the site to drop off at a shop as the price for colissimo is higher and you have to be present.

Translated reviews

M

Margaux L.

Rating: 1 out of 5

Published on 10/06/2023 à 18h48 following a purchase from 30/05/2023

I still haven't received my order, but I have been deducted from my bank account. It's unacceptable, there's a problem with the relay point I don't have an address for collecting the parcel, and it turns out that it's not the one I chose when I bought on your site. I'd like this to be sorted out as soon as possible, or else get my money back.

Translated reviews

E

Emmanuel C.

Rating: 3 out of 5

Published on 15/05/2023 à 16h34 following a purchase from 02/05/2023

The delivery man doesn't know how to drive, but he's succeeded in bringing disaster into the company.

Translated reviews

M

Mohamed A.

Rating: 3 out of 5

Published on 21/04/2023 à 09h46 following a purchase from 11/04/2023

Order of 11/04 received 4 days late.more than a week instead of 3 days.good product. Too bad.

Translated reviews

I

Isabelle R.

Rating: 3 out of 5

Published on 26/02/2023 à 10h43 following a purchase from 16/02/2023

I put one star for the delivery because the driver did not take into account the relay I had selected.

Translated reviews

S

Sabri G.

Rating: 3 out of 5

Published on 11/02/2023 à 11h33 following a purchase from 01/02/2023

I'm happy with the product but I didn't really appreciate the call from your carrier before it arrived. I'm at work and I'm wondering why there's no one there when I haven't even tried to knock on my door. Here are the carrier's words. "Gentlemen, don't waste our time if you're not at home when the delivery arrives" and the worst thing is that I call home and he's there, of course.and try to call him back to explain why he won't pick up.

Translated reviews

V

Valérie M.

Rating: 3 out of 5

Published on 25/01/2023 à 13h57 following a purchase from 13/01/2023

The plastic trays for macaroons arrived damaged whereas the shipping carton was not! Customer service responded quickly, but offered 5% on a future order, which I'm not happy with, given that the trays are almost all damaged! Ditto for previous order with some damaged cartons!

Translated reviews

R

Rene P.

Rating: 3 out of 5

Published on 11/01/2023 à 11h38 following a purchase from 29/12/2022

Not the same quality of articles as before.

Translated reviews

D

DOMINIQUE B.

Rating: 3 out of 5

Published on 30/12/2022 à 14h31 following a purchase from 20/12/2022

Wrong link sent to track package. Tracking not available all weekend. Sms from carrier sent on 26/12 to remind me that my parcel had arrived at destination on 23/12. But no sms on 23/12 to let me know. Carrier not serious.

Translated reviews

C

Christine F.

Rating: 3 out of 5

Published on 24/12/2022 à 22h30 following a purchase from 12/12/2022

Colissimo service not at its best.

Translated reviews

A

Amar T.

Rating: 1 out of 5

Published on 22/12/2022 à 11h44 following a purchase from 12/12/2022

A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!

Translated reviews

J

JONATHAN A.

Rating: 3 out of 5

Published on 10/12/2022 à 17h58 following a purchase from 30/11/2022

Trays too soft . Not great for this first order .

Translated reviews

N

Nicolas M.

Rating: 3 out of 5

Published on 09/12/2022 à 12h51 following a purchase from 29/11/2022

Hello, the product is perfect and compliant, thank you. On the other hand, delivery by DPD to a relay point was catastrophic (the deliveryman didn't come and changed the delivery information, customer service did everything it could to avoid having to deal with the problem). After 1 week of setbacks (without my ordered equipment) I had to go to the DPD center to pick up my package, in the middle of the work day. I have absolutely nothing against you, but for your partner DPD it's a 0. Me

Translated reviews

C

Corine A.

Rating: 3 out of 5

Published on 24/11/2022 à 11h32 following a purchase from 14/11/2022

Too narrow, no bottom:.

Translated reviews

S

Sophie J.

Rating: 3 out of 5

Published on 23/11/2022 à 13h28 following a purchase from 11/11/2022

Stale cardboard at reception.

Translated reviews

V

VALERIE T.

Rating: 1 out of 5

Published on 22/11/2022 à 22h17 following a purchase from 12/11/2022

I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.

Translated reviews

F

Francoise E.

Rating: 3 out of 5

Published on 10/11/2022 à 15h58 following a purchase from 29/10/2022

Good quality items! On the other hand, the delivery was late and I had to go 3 times before getting the parcel even though it was marked delivered.

Translated reviews

B

Billel B.

Rating: 1 out of 5

Published on 30/10/2022 à 09h36 following a purchase from 20/10/2022

I haven't received anything, so good.

Translated reviews

P

Philippe D.

Rating: 3 out of 5

Published on 01/10/2022 à 17h49 following a purchase from 06/09/2022

Ras.

Translated reviews

G

Georges T.

Rating: 1 out of 5

Published on 30/09/2022 à 08h48 following a purchase from 21/09/2022

Damaged.

Translated reviews

D

David A.

Rating: 3 out of 5

Published on 28/09/2022 à 08h11 following a purchase from 19/09/2022

See below.

Translated reviews

M

Maryvonne K.

Rating: 3 out of 5

Published on 13/09/2022 à 21h52 following a purchase from 02/09/2022

Delivery made to a different location than planned. Longer delivery time too.

Translated reviews

C

Christian B.

Rating: 3 out of 5

Published on 03/08/2022 à 18h22 following a purchase from 24/06/2022

I received my parcel a week after it was dispatched.

Translated reviews

A

Aymeric N.

Rating: 3 out of 5

Published on 28/07/2022 à 11h12 following a purchase from 19/07/2022

Open package, we wonder why, it's a shame...

Translated reviews

A

Anonyme.

Rating: 3 out of 5

Published on 22/07/2022 à 12h35 following a purchase from 19/06/2022

Fast delivery, but badly packed. Products arrived damaged and no compensation. Disappointed with the service but the products were fine.

Translated reviews

S

Sylvie D.

Rating: 3 out of 5

Published on 19/07/2022 à 15h40 following a purchase from 10/07/2022

A lot of shipping charges for receiving it late!!!!

Translated reviews

S

Sonia M.

Rating: 3 out of 5

Published on 19/07/2022 à 15h16 following a purchase from 10/07/2022

The products arrived in conformity with my order and very good value for money... perfect!!! On the other hand, there was a problem with the delivery: the relay point under construction refused to accept parcels, and it took 72 hours for my parcel to be delivered. I refused delivery within a few hours, as I was due to receive my parcel on the evening of the delivery. Perhaps it would be a good idea to check your points relais and not to propose them for your deliveries if they are not able to receive the parcels.

Translated reviews

J

Jihan I.

Rating: 1 out of 5

Published on 15/07/2022 à 14h43 following a purchase from 06/07/2022

0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.

Translated reviews

C

Caroline L.

Rating: 3 out of 5

Published on 24/06/2022 à 18h41 following a purchase from 05/06/2022

Shipping cost too high for the product. At this price, I should have had it delivered to my home.

Translated reviews

C

Catherine B.

Rating: 3 out of 5

Published on 24/06/2022 à 09h33 following a purchase from 01/06/2022

20 days for delivery and almost no information except that a product was out of stock and would be restocked within 3 to 4 days.

Translated reviews

D

Daniel C.

Rating: 3 out of 5

Published on 09/06/2022 à 18h50 following a purchase from 25/05/2022

Failure to keep appointment at the end of the route after calling the driver, waiting longer than announced.

Translated reviews

F

Fatima E.

Rating: 3 out of 5

Published on 06/06/2022 à 18h29 following a purchase from 26/05/2022

4 / 5.

Translated reviews

C

Client.

Rating: 3 out of 5

Published on 25/05/2022 à 14h40 following a purchase from 17/05/2022

Product ok, good price, but deplorable delivery by the DPD service, first parcel sent back to the sender for no reason, second parcel indicates "awaiting instruction" silently in the tracking, nobody tells us what to do, fortunately we had someone technical in the team who was able to manage the case, and again the next day the delivery was delayed again, in total a week's delay in delivery, really unacceptable.

Translated reviews

J

Johanna J.

Rating: 3 out of 5

Published on 17/05/2022 à 09h21 following a purchase from 08/05/2022

Very satisfied.

Translated reviews

F

FRANCOIS C.

Rating: 3 out of 5

Published on 03/05/2022 à 16h32 following a purchase from 24/04/2022

Shipping price far too high.

Translated reviews

A

Aimed B.

Rating: 3 out of 5

Published on 03/05/2022 à 10h51 following a purchase from 11/04/2022

You were supposed to give me a credit note on a delivery due to an error on your part but I'm still waiting and so I think I'll go and see another supplier given your seriousness! The worst thing is that it's not the first time I've told you.

Translated reviews

M

Michèle K.

Rating: 1 out of 5

Published on 27/04/2022 à 15h10 following a purchase from 12/04/2022

Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?

Translated reviews

E

ERIC I.

Rating: 1 out of 5

Published on 06/04/2022 à 20h42 following a purchase from 12/03/2022

Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!

Translated reviews