Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 1 and 3 stars

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C
Christian B.
Rating: 3 out of 5
following a purchase from 24/06/2022
I received my parcel a week after it was dispatched.
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Aymeric N.
Rating: 3 out of 5
following a purchase from 19/07/2022
Open package, we wonder why, it's a shame...
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Anonyme.
Rating: 3 out of 5
following a purchase from 19/06/2022
Fast delivery, but badly packed. Products arrived damaged and no compensation. Disappointed with the service but the products were fine.
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Sylvie D.
Rating: 3 out of 5
following a purchase from 10/07/2022
A lot of shipping charges for receiving it late!!!!
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Sonia M.
Rating: 3 out of 5
following a purchase from 10/07/2022
The products arrived in conformity with my order and very good value for money... perfect!!! On the other hand, there was a problem with the delivery: the relay point under construction refused to accept parcels, and it took 72 hours for my parcel to be delivered. I refused delivery within a few hours, as I was due to receive my parcel on the evening of the delivery. Perhaps it would be a good idea to check your points relais and not to propose them for your deliveries if they are not able to receive the parcels.
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Jihan I.
Rating: 1 out of 5
following a purchase from 06/07/2022
0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.
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Caroline L.
Rating: 3 out of 5
following a purchase from 05/06/2022
Shipping cost too high for the product. At this price, I should have had it delivered to my home.
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Catherine B.
Rating: 3 out of 5
following a purchase from 01/06/2022
20 days for delivery and almost no information except that a product was out of stock and would be restocked within 3 to 4 days.
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Daniel C.
Rating: 3 out of 5
following a purchase from 25/05/2022
Failure to keep appointment at the end of the route after calling the driver, waiting longer than announced.
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Fatima E.
Rating: 3 out of 5
following a purchase from 26/05/2022
4 / 5.
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Client.
Rating: 3 out of 5
following a purchase from 17/05/2022
Product ok, good price, but deplorable delivery by the DPD service, first parcel sent back to the sender for no reason, second parcel indicates "awaiting instruction" silently in the tracking, nobody tells us what to do, fortunately we had someone technical in the team who was able to manage the case, and again the next day the delivery was delayed again, in total a week's delay in delivery, really unacceptable.
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Johanna J.
Rating: 3 out of 5
following a purchase from 08/05/2022
Very satisfied.
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Francois C.
Rating: 3 out of 5
following a purchase from 24/04/2022
Shipping price far too high.
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Aimed B.
Rating: 3 out of 5
following a purchase from 11/04/2022
You were supposed to give me a credit note on a delivery due to an error on your part but I'm still waiting and so I think I'll go and see another supplier given your seriousness! The worst thing is that it's not the first time I've told you.
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Michèle K.
Rating: 1 out of 5
following a purchase from 12/04/2022
Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?
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Eric I.
Rating: 1 out of 5
following a purchase from 12/03/2022
Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!
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Sci F.
Rating: 3 out of 5
following a purchase from 23/03/2022
CSJ EMBALLAGES "excellent products" just like the customer service, the only downside is the delivery by chronopost whose deliverymen don't give a damn if the delivery is done as planned, they are real lazy illiterates who would do better to change jobs and leave the place to competent people. .
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Fany B.
Rating: 3 out of 5
following a purchase from 13/03/2022
I placed an order for my wedding. The products arrived very quickly and are of good quality. The only small problem is the price of delivery, which is excessively expensive. I had to pay more than 11€ for a point relay collection. It's a shame it's so expensive.
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Habib J.
Rating: 1 out of 5
following a purchase from 09/03/2022
No cap as shown in the photo.
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Emilie G.
Rating: 3 out of 5
following a purchase from 07/03/2022
Perfect delivery, nothing to say! However, part of my order did not correspond to what I had ordered. Indeed, after sending an email to warn that some bags ordered were not the right size and therefore unusable for me. I was told there was no problem. And after 2 more e-mails, with photos to show that the bags were the wrong size.... More news....
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Juliette H.
Rating: 3 out of 5
following a purchase from 08/02/2022
Some of the drones are broken. The cardboard boxes are top quality.
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Sandrine F.
Rating: 3 out of 5
following a purchase from 02/02/2022
The delivery was not respected neither the date nor the place.
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Marie-Claude A.
Rating: 1 out of 5
following a purchase from 14/01/2022
Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.
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Response from CSJ emballages
Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.
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Franck R.
Rating: 1 out of 5
following a purchase from 12/01/2022
Hello, I still haven't received my order of January 12, please check with the delivery service.
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Bernard G.
Rating: 3 out of 5
following a purchase from 12/01/2022
A top product, but unfortunately a delivery chosen for me by Dpd was catastrophic, with an absolutely deplorable customer contact! Next time I'll choose another delivery method.
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Christelle I.
Rating: 3 out of 5
following a purchase from 14/12/2021
1st order that was cancelled because the site was out of stock but they still debited the amount from my account and no refund and customer service that does not respond to email.
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Vanessa B.
Rating: 1 out of 5
following a purchase from 22/12/2021
Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.
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Nicale K.
Rating: 3 out of 5
following a purchase from 21/12/2021
Fast delivery but very expensive. Top quality merchandise at an attractive price.
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Soumaya H.
Rating: 3 out of 5
following a purchase from 17/12/2021
The quality is not top notch, too thin.
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Sonia T.
Rating: 1 out of 5
following a purchase from 10/12/2021
1/5.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
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Geoffrey D.
Rating: 3 out of 5
following a purchase from 10/12/2021
Lid missing.
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Alain M.
Rating: 1 out of 5
following a purchase from 07/12/2021
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
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Response from CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
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Sandra F.
Rating: 3 out of 5
following a purchase from 30/11/2021
Disappointed to receive my order late, because I had to do without when I had none.
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Jean P.
Rating: 1 out of 5
following a purchase from 29/11/2021
I haven't received anything.
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Response from CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
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Sandrine B.
Rating: 3 out of 5
following a purchase from 23/11/2021
Delivery a little long.
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Nathalie J.
Rating: 3 out of 5
following a purchase from 17/11/2021
Great and super fast delivery.
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Hervé P.
Rating: 3 out of 5
following a purchase from 13/10/2021
A lot of waiting... it's flat are touen rupture and no information on the delay.
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Anonyme
Rating: 3 out of 5
following a purchase from 08/11/2021
The delivery charges are a bit excessive, which is a pity as I'm a professional, I order more from other sites, but nothing detracts from the quality of your products.
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Chrystele T.
Rating: 3 out of 5
following a purchase from 05/11/2021
Beautiful goods but the packaging is very average, cardboard torn, dirty. Thank you very much.
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Annick S.
Rating: 3 out of 5
following a purchase from 18/10/2021
SUPER AND ARRIVED IN GOOD CONDITION. VERY SATISFIED I WILL ORDER AGAIN.
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