The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
CSJ EMBALLAGES "excellent products" just like the customer service, the only downside is the delivery by chronopost whose deliverymen don't give a damn if the delivery is done as planned, they are real lazy illiterates who would do better to change jobs and leave the place to competent people. .
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Fany B.
Rating: 3 out of 5
following a purchase from 13/03/2022
I placed an order for my wedding. The products arrived very quickly and are of good quality. The only small problem is the price of delivery, which is excessively expensive. I had to pay more than 11€ for a point relay collection. It's a shame it's so expensive.
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HABIB J.
Rating: 1 out of 5
following a purchase from 09/03/2022
No cap as shown in the photo.
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EMILIE G.
Rating: 3 out of 5
following a purchase from 07/03/2022
Perfect delivery, nothing to say! However, part of my order did not correspond to what I had ordered. Indeed, after sending an email to warn that some bags ordered were not the right size and therefore unusable for me. I was told there was no problem. And after 2 more e-mails, with photos to show that the bags were the wrong size.... More news....
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Juliette H.
Rating: 3 out of 5
following a purchase from 08/02/2022
Some of the drones are broken. The cardboard boxes are top quality.
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Sandrine F.
Rating: 3 out of 5
following a purchase from 02/02/2022
The delivery was not respected neither the date nor the place.
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Marie-Claude A.
Rating: 1 out of 5
following a purchase from 14/01/2022
Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.
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Response from CSJ emballages
Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.
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Franck R.
Rating: 1 out of 5
following a purchase from 12/01/2022
Hello, I still haven't received my order of January 12, please check with the delivery service.
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Bernard G.
Rating: 3 out of 5
following a purchase from 12/01/2022
A top product, but unfortunately a delivery chosen for me by Dpd was catastrophic, with an absolutely deplorable customer contact! Next time I'll choose another delivery method.
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Christelle I.
Rating: 3 out of 5
following a purchase from 14/12/2021
1st order that was cancelled because the site was out of stock but they still debited the amount from my account and no refund and customer service that does not respond to email.
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Vanessa B.
Rating: 1 out of 5
following a purchase from 22/12/2021
Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.
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Nicale K.
Rating: 3 out of 5
following a purchase from 21/12/2021
Fast delivery but very expensive. Top quality merchandise at an attractive price.
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Soumaya H.
Rating: 3 out of 5
following a purchase from 17/12/2021
The quality is not top notch, too thin.
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Sonia T.
Rating: 1 out of 5
following a purchase from 10/12/2021
1/5.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
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Geoffrey D.
Rating: 3 out of 5
following a purchase from 10/12/2021
Lid missing.
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Alain M.
Rating: 1 out of 5
following a purchase from 07/12/2021
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
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Response from CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
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Sandra F.
Rating: 3 out of 5
following a purchase from 30/11/2021
Disappointed to receive my order late, because I had to do without when I had none.
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Jean P.
Rating: 1 out of 5
following a purchase from 29/11/2021
I haven't received anything.
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Response from CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
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Sandrine B.
Rating: 3 out of 5
following a purchase from 23/11/2021
Delivery a little long.
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Nathalie J.
Rating: 3 out of 5
following a purchase from 17/11/2021
Great and super fast delivery.
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Hervé P.
Rating: 3 out of 5
following a purchase from 13/10/2021
A lot of waiting... it's flat are touen rupture and no information on the delay.
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Anonyme
Rating: 3 out of 5
following a purchase from 08/11/2021
The delivery charges are a bit excessive, which is a pity as I'm a professional, I order more from other sites, but nothing detracts from the quality of your products.
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Chrystele T.
Rating: 3 out of 5
following a purchase from 05/11/2021
Beautiful goods but the packaging is very average, cardboard torn, dirty. Thank you very much.
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ANNICK S.
Rating: 3 out of 5
following a purchase from 18/10/2021
SUPER AND ARRIVED IN GOOD CONDITION. VERY SATISFIED I WILL ORDER AGAIN.
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Nicole F.
Rating: 3 out of 5
following a purchase from 10/10/2021
Very good company.
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Amandine B.
Rating: 1 out of 5
following a purchase from 06/10/2021
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
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Response from CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,
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Patoche.
Rating: 3 out of 5
following a purchase from 04/10/2021
Bjr, delivery by colissimo very complicated. on the site it says undelivered when it is delivered. i la had to make a claim to locate the package. .
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GAELLE N.
Rating: 3 out of 5
following a purchase from 19/09/2021
The boxes are very good. Delivery charges a little high.
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ROLAND P.
Rating: 3 out of 5
following a purchase from 11/09/2021
The notice from the carrier was sent to me on 21/09/21 at 13h43 by e-mail and the delivery was made at around 15h00 on the same day, not easy to be there at the time of delivery.
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JEAN-PHILIPPE C.
Rating: 3 out of 5
following a purchase from 10/09/2021
Lousy cups !!! Worthless!!! Coffee drips on the desk ! The 80% flee with the hot coffee ! Really lousy !
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Jean-Paul M.
Rating: 3 out of 5
following a purchase from 23/08/2021
Ras.
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Marie B.
Rating: 1 out of 5
following a purchase from 18/08/2021
I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,
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Christophe C.
Rating: 3 out of 5
following a purchase from 17/08/2021
A little thin, to be seen in use.
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Maciré D.
Rating: 3 out of 5
following a purchase from 06/08/2021
The wrong number of bottles.
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Cdm B.
Rating: 3 out of 5
following a purchase from 07/08/2021
Not very professional, mediocre quality, ideal for the home or perhaps the local snack bar, but still... .
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Bernard B.
Rating: 3 out of 5
following a purchase from 05/08/2021
Very good product but the sales department gives no information despite reminders and the phone never answers.
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Suzanne B.
Rating: 1 out of 5
following a purchase from 05/07/2021
The goods were never delivered.
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Nefise K.
Rating: 3 out of 5
following a purchase from 14/07/2021
Unfortunately delivery is not top notch, I paid full price for next day delivery, but 2 days later I receive an email from chronopost saying that delivery is scheduled for 5 days later, shocked I wrote to the seller who did what was necessary and I received delivery a little earlier, chronopost does not respect delivery times at all unfortunately. Otherwise, the materials and items are top-notch, nothing to say. And the after-sales service is also very responsive.
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Najate Y.
Rating: 1 out of 5
following a purchase from 20/06/2021
I received my verrines broken and the delivery charge is too high.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,
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CATHY M.
Rating: 3 out of 5
following a purchase from 09/06/2021
I paid a delivery service accordingly to be delivered to my home and I had to go to the post office to pick it up even though I was at home all day and I saw no one and not even a delivery notice.
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