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P
Rating: 1 out of 5
Hello I ordered on July 15 and it's July 25 I haven't received the order
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Customer reviews of CSJ emballages
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
Summary of reviews
CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.
1 star review
Reset filtersS
Rating: 1 out of 5
I was very disappointed because the delivery was not made to the indicated place and since we do not drive it was much too far and also there was a 6-day delay.
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G
Rating: 1 out of 5
MY PACKAGE ARRIVED DAMAGED AND INSIDE SOME CONTAINERS ARE DAMAGED I EXPLAINED MY ISSUE BUT NO RESPONSE I AM VERY DISAPPOINTED
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T
Rating: 1 out of 5
The lids break too easily
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E
Rating: 1 out of 5
Product does not match the description, message sent via the contact form, no response
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G
Rating: 1 out of 5
Email from 23/05 left unanswered Ref client code 02071065 Hello, I have received my order on time but I am not happy with the inscriptions on the plastic jars (attached photo) as nothing is mentioned in your description, I thought they were transparent plastic and I ask you to refund this product or send me some without inscriptions as it is not very aesthetic. Thank you for your understanding Best regards Gérald Pister.
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M
Rating: 1 out of 5
Hello, I had major delivery issues and I am not at all satisfied. I had paid for delivery within 48h/72h and this was not respected at all. I wish you good reception.
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E
Rating: 1 out of 5
Hello, we had no problem with CSJ, however we will no longer recommend you as long as the carrier is DPD. The package was not delivered to my home, I had to travel 140km round trip to get my package on time.
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D
Rating: 1 out of 5
Bags ordered do not match my request.
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C
Rating: 1 out of 5
Ordered on May 26, it is June 7 and still nothing received despite my emails saying I needed it urgently... My service being completed, the order is no longer of any use to me!
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S
Rating: 1 out of 5
Golden trays of poor quality: there is missing gold in some places on all the trays which gives a worn and old effect. I sent an email about this that went unanswered. I do not recommend and I will not buy again
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E
Rating: 1 out of 5
I made a mistake with the items, I contacted customer service through the website by message and no response to this day.
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A
Rating: 1 out of 5
Hello, no problem with packaging and quality of the material. Problem with the delivery. I choose home delivery which costs me extra and the delivery person leaves my package at a pickup point which forces me to take my car and go to the nearest Carrefour market, which is 5 to 6 km away, resulting in a minimum time loss of 1.5 hours if I add the waiting time at the pickup point and the time to change so as not to dirty the inside of my car. Advice, change the delivery person or put them on notice. Otherwise, nothing to report, regards.
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C
Rating: 1 out of 5
Split verrines
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K
Rating: 1 out of 5
I bought 100 aluminum plates (pie dishes) with a diameter of 24 cm. They were too small. You did not mention that the 24 cm was from one edge to the other.
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P
Rating: 1 out of 5
Refund not received!!
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W
Rating: 1 out of 5
CSJ Emballages failed to address missing goods despite being notified formally. Goods remain outstanding after 4 months. Will never order from this company again
G
Rating: 1 out of 5
VERY DISAPPOINTED THE BASKETS INSIDE ARE VERY DAMAGED AND SOME UNUSABLE VERY DISAPPOINTED
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E
Rating: 1 out of 5
I did not receive a package
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E
Rating: 1 out of 5
I always order my vacuum bags on your site. But now I am disappointed, thinner bags and not of good quality. I placed my order with the references that were on the old bags and 2 packs that I won't be able to use because they are smooth while last time they were ribbed. Not sure I will order again.
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Response from CSJ emballages
Hello,
Thank you for your message, and we are sorry to hear about your disappointment.
After checking, it seems that the ordered references correspond to smooth vacuum bags, and not to embossed (grooved) bags. This would explain both the difference in texture and the impression of lower quality, as well as the fact that some packages are not compatible with your usual use.
It is therefore likely that there was a mix-up during the selection of products at the time of the order.
We remain at your disposal to help you identify the correct references for embossed bags that meet your needs, and to find a solution for your situation together.
Do not hesitate to get back to us.
Best regards,
Customer service
Thank you for your message, and we are sorry to hear about your disappointment.
After checking, it seems that the ordered references correspond to smooth vacuum bags, and not to embossed (grooved) bags. This would explain both the difference in texture and the impression of lower quality, as well as the fact that some packages are not compatible with your usual use.
It is therefore likely that there was a mix-up during the selection of products at the time of the order.
We remain at your disposal to help you identify the correct references for embossed bags that meet your needs, and to find a solution for your situation together.
Do not hesitate to get back to us.
Best regards,
Customer service
J
Rating: 1 out of 5
Sent to another person and another address 3 days to find it back
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H
Rating: 1 out of 5
I am not happy with the product, it does not match the description, it is not a thick cardboard
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F
Rating: 1 out of 5
Big quality issues with all the vacuum-sealed bags received. I bought different sizes, as soon as the outer packaging was removed, the bags rolled up like cigars! I've never seen this before, it's much more cumbersome to use, the bags tend to fold over, creating a thickness that leads to sealing defects. The final result is less neat, the bag remains concave. I contacted customer service twice who is unresponsive!
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Response from CSJ emballages
Hello François,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that our bags did not meet your expectations and that you encountered difficulties with our after-sales service. Your feedback is valuable and important to us, as it helps us improve.
Please contact us directly at [contact email address] so that we can resolve this issue together.
Best regards,
The CSJ packaging team
Thank you for taking the time to share your experience. We are sincerely sorry to learn that our bags did not meet your expectations and that you encountered difficulties with our after-sales service. Your feedback is valuable and important to us, as it helps us improve.
Please contact us directly at [contact email address] so that we can resolve this issue together.
Best regards,
The CSJ packaging team
A
Rating: 1 out of 5
damaged package, catastrophic DPD delivery, 1 week delay
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L
Rating: 1 out of 5
The palette arrived in poor condition
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S
Rating: 1 out of 5
We ordered vacuum bags and part of them was packed in a leftover unsealed box. These bags are for food use and this type of overpacking is not suitable for us in terms of hygiene and safety of the bag. I therefore express a reservation regarding their use. If their integrity has not been preserved and they turn out to be defective, I would request a refund. Thank you for ensuring that future deliveries include the ordered items in sealed and suitable boxes. Best regards, Sandrine Portalier
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M
Rating: 1 out of 5
I did not receive a code to pick up my package
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R
Rating: 1 out of 5
I received an email indicating the non-validation of my order. As a result, I find myself with two orders, each containing 15 lots of jars, and to get a refund, it's a journey, so no.
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A
Rating: 1 out of 5
I ordered 50 cake containers, there were only 47 in the shipment. I called, and the person made me understand that I would receive the 3 missing ones. Since then, nothing.
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P
Rating: 1 out of 5
Satisfied with the speed, thank you.
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E
Rating: 1 out of 5
These shelled pistachios are at best grade C. They are yellow and almost rancid unlike the description photo where they appear very green. This is a misleading sale and it's shameful for the price of pistachios. I can't do anything with them, what a waste!
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C
Rating: 1 out of 5
I did not receive my order Please call me 0757502033
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M
Rating: 1 out of 5
One of the packages is defective
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C
Rating: 1 out of 5
Ordered on April 15, delivered on April 26.
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N
Rating: 1 out of 5
I received a bag that was half empty with a hole in it. I sent you an email to share my feedback, but you don't seem to have taken my request into consideration.
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F
Rating: 1 out of 5
I received the order but I made a request for withdrawal the same day because it is not what I thought I ordered, and since then I have had no news from your services. This is unacceptable.
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F
Rating: 1 out of 5
Fast and compliant delivery.
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M
Rating: 1 out of 5
Terrible, the vacuum bags do not work. 4 packs of 100 bags purchased, none of them vacuumed
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Response from CSJ emballages
Hello
You did not order the correct product that corresponds to your machine.
You took smooth vacuum bags instead of embossed ones.
Best regards
You did not order the correct product that corresponds to your machine.
You took smooth vacuum bags instead of embossed ones.
Best regards
K
Rating: 1 out of 5
fast service, no transport...
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A
Rating: 1 out of 5
article arriving glued it's hand towel so obliged to dechiré it
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