Customer reviews of CSJ emballages

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Virginie P.

Rating: 1 out of 5

Published on 13/02/2025 à 11h11 following a purchase from 01/02/2025

Perfect parcel and packaging concerning the product very disappointed with a DDM of not even 2 months

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Michel D.

Rating: 1 out of 5

Published on 23/01/2025 à 17h10 following a purchase from 12/01/2025

fine

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Steve F.

Rating: 1 out of 5

Published on 07/01/2025 à 06h40 following a purchase from 27/12/2024

I still haven't received my order for more than 2 weeks...

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Christophe N.

Rating: 1 out of 5

Published on 02/01/2025 à 11h59 following a purchase from 14/12/2024

Ordered on 16/12 (for Christmas), received on 02/01 ... too bad and some products damaged. Disappointed

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Marcel C.

Rating: 1 out of 5

Published on 19/12/2024 à 07h44 following a purchase from 06/12/2024

1 package was defective and unsealed on 3 sides

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Martinez Garrido F.

Rating: 1 out of 5

Published on 14/12/2024 à 18h25 following a purchase from 02/12/2024

I have not received the product

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Magnin D.

Rating: 1 out of 5

Published on 09/11/2024 à 14h37 following a purchase from 30/10/2024

Very fragile glass, many already broken in packaging

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Abdelmadjid L.

Rating: 1 out of 5

Published on 01/05/2024 à 14h39 following a purchase from 20/04/2024

No response from customer service to my message.

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Yann C.

Rating: 1 out of 5

Published on 20/04/2024 à 17h37 following a purchase from 10/04/2024

This is not the product I had bought and I think the site is m as l done.

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Arnaud N.

Rating: 1 out of 5

Published on 27/12/2023 à 11h35 following a purchase from 16/12/2023

I haven't received anything, I'm still waiting.

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Nathalie D.

Rating: 1 out of 5

Published on 15/10/2023 à 18h52 following a purchase from 05/10/2023

I haven't received the delivery and I need it on Tuesday for my retirement party...am I in a panic or has it been delivered?

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Kathleen M.

Rating: 1 out of 5

Published on 07/09/2023 à 21h16 following a purchase from 29/08/2023

Order still not received I wish to be refunded.

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Response from CSJ emballages

Hello, Could you please get back to us so that we can sort this out over the phone?

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Margaux L.

Rating: 1 out of 5

Published on 10/06/2023 à 18h48 following a purchase from 30/05/2023

I still haven't received my order, but I have been deducted from my bank account. It's unacceptable, there's a problem with the relay point I don't have an address for collecting the parcel, and it turns out that it's not the one I chose when I bought on your site. I'd like this to be sorted out as soon as possible, or else get my money back.

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Amar T.

Rating: 1 out of 5

Published on 22/12/2022 à 11h44 following a purchase from 12/12/2022

A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!

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Valerie T.

Rating: 1 out of 5

Published on 22/11/2022 à 22h17 following a purchase from 12/11/2022

I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.

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Billel B.

Rating: 1 out of 5

Published on 30/10/2022 à 09h36 following a purchase from 20/10/2022

I haven't received anything, so good.

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Georges T.

Rating: 1 out of 5

Published on 30/09/2022 à 08h48 following a purchase from 21/09/2022

Damaged.

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Jihan I.

Rating: 1 out of 5

Published on 15/07/2022 à 14h43 following a purchase from 06/07/2022

0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.

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Michèle K.

Rating: 1 out of 5

Published on 27/04/2022 à 15h10 following a purchase from 12/04/2022

Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?

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Eric I.

Rating: 1 out of 5

Published on 06/04/2022 à 20h42 following a purchase from 12/03/2022

Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!

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Habib J.

Rating: 1 out of 5

Published on 18/03/2022 à 19h27 following a purchase from 09/03/2022

No cap as shown in the photo.

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Marie-Claude A.

Rating: 1 out of 5

Published on 25/01/2022 à 18h15 following a purchase from 14/01/2022

Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.

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Response from CSJ emballages

Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.

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Franck R.

Rating: 1 out of 5

Published on 21/01/2022 à 21h57 following a purchase from 12/01/2022

Hello, I still haven't received my order of January 12, please check with the delivery service.

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Vanessa B.

Rating: 1 out of 5

Published on 31/12/2021 à 14h47 following a purchase from 22/12/2021

Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.

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Sonia T.

Rating: 1 out of 5

Published on 21/12/2021 à 22h31 following a purchase from 10/12/2021

1/5.

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Response from CSJ emballages

Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,

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Alain M.

Rating: 1 out of 5

Published on 16/12/2021 à 16h36 following a purchase from 07/12/2021

The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.

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Response from CSJ emballages

Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,

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Jean P.

Rating: 1 out of 5

Published on 08/12/2021 à 22h13 following a purchase from 29/11/2021

I haven't received anything.

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Response from CSJ emballages

Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,

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Amandine B.

Rating: 1 out of 5

Published on 15/10/2021 à 21h32 following a purchase from 06/10/2021

I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.

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Response from CSJ emballages

Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,

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Marie B.

Rating: 1 out of 5

Published on 27/08/2021 à 17h31 following a purchase from 18/08/2021

I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.

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Response from CSJ emballages

Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,

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Suzanne B.

Rating: 1 out of 5

Published on 30/07/2021 à 18h28 following a purchase from 05/07/2021

The goods were never delivered.

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Najate Y.

Rating: 1 out of 5

Published on 03/07/2021 à 19h17 following a purchase from 20/06/2021

I received my verrines broken and the delivery charge is too high.

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Response from CSJ emballages

Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,

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Sylvie B.

Rating: 1 out of 5

Published on 01/06/2021 à 17h52 following a purchase from 16/05/2021

Very dissatisfied with the delivery that I'm still waiting for. My parcel has been wandering around for 15 days, constantly asking for more information, even though it has to be delivered to a pick-up point imposed by the site. Will I ever get my parcel?

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Sarah S.

Rating: 1 out of 5

Published on 16/05/2021 à 17h33 following a purchase from 08/05/2021

Good site for disposable dishes. Shipping costs far too high for deadlines not met and customer service completely non-existent. Too bad...

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Samia B.

Rating: 1 out of 5

Published on 16/05/2021 à 10h44 following a purchase from 06/05/2021

2 .

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Ghjuvan B.

Rating: 1 out of 5

Published on 16/05/2021 à 08h45 following a purchase from 09/05/2021

Order never delivered for several days, even though it says 48/72h in black and white.

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Alain L.

Rating: 1 out of 5

Published on 03/03/2021 à 21h46 following a purchase from 23/02/2021

5.

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Carine B.

Rating: 1 out of 5

Published on 13/01/2021 à 10h54 following a purchase from 05/01/2021

I still haven't received my delivery.

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Response from CSJ emballages

Hello, Your parcel has arrived in Belgium and will be delivered tomorrow. Have a nice day,

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Aurelien V.

Rating: 1 out of 5

Published on 04/01/2021 à 15h26 following a purchase from 15/12/2020

No after-sales service. Call at least 7/8 times, no one answers... not even the possibility of leaving a message. Send an email ... same nobody answers. Delivery times not respected as indicated on the site delivery in 48/72 h: delivery 10 days later ... Poor quality alus trays ... To flee not at all professional ... Very disappointed with our order and the behaviour of this company...

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Response from CSJ emballages

Hello, We apologize for not having answered your calls, know that the company was closed for these holidays, after an email was sent for a break on a product and delivery pallets are longer (5 days as indicated on the site) If the products do not suit you you can return them to us Good day Sincerely,

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Sandra G.

Rating: 1 out of 5

Published on 09/11/2020 à 19h54 following a purchase from 30/10/2020

Parcel delivered to a different relay point from the one I had selected, more than 40km from my home. Impossible to get there. Customer service does not answer the phone. Contacted the organization in charge of delivery to find a solution despite the current economic situation. Still waiting for my parcel.

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Hervé L.

Rating: 1 out of 5

Published on 29/09/2020 à 16h30 following a purchase from 22/09/2020

Package not received to date. Deliveries postponed "exceptionally" by the Post Office, dropped off at a relay point. Clearly return of goods because our weekly closure was well specified.

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