The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
I still haven't received my order, but I have been deducted from my bank account. It's unacceptable, there's a problem with the relay point I don't have an address for collecting the parcel, and it turns out that it's not the one I chose when I bought on your site. I'd like this to be sorted out as soon as possible, or else get my money back.
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Amar T.
Rating: 1 out of 5
following a purchase from 12/12/2022
A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!
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VALERIE T.
Rating: 1 out of 5
following a purchase from 12/11/2022
I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.
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Billel B.
Rating: 1 out of 5
following a purchase from 20/10/2022
I haven't received anything, so good.
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Georges T.
Rating: 1 out of 5
following a purchase from 21/09/2022
Damaged.
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Jihan I.
Rating: 1 out of 5
following a purchase from 06/07/2022
0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.
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Michèle K.
Rating: 1 out of 5
following a purchase from 12/04/2022
Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?
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ERIC I.
Rating: 1 out of 5
following a purchase from 12/03/2022
Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!
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HABIB J.
Rating: 1 out of 5
following a purchase from 09/03/2022
No cap as shown in the photo.
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Marie-Claude A.
Rating: 1 out of 5
following a purchase from 14/01/2022
Very disappointed with the items I received, I didn't realize that I had ordered smooth pockets instead of embossed ones. Doesn't work, the vacuum doesn't work even though it says vacuum.
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Response from CSJ emballages
Hello, Smooth vacuum bags are used with a bell as indicated on the site. You can return them in their original condition.
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Franck R.
Rating: 1 out of 5
following a purchase from 12/01/2022
Hello, I still haven't received my order of January 12, please check with the delivery service.
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Vanessa B.
Rating: 1 out of 5
following a purchase from 22/12/2021
Hello I am dissatisfied with my delivery and after-sales service because it's been almost a week that I try to reach you there is no one who responds I made an order that should arrive on Friday my order is on the way there was an error of my order is left on Paris so I did not get my order and I paid extra for it to arrive within 48 hours except that my order has arrived.
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Sonia T.
Rating: 1 out of 5
following a purchase from 10/12/2021
1/5.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
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Alain M.
Rating: 1 out of 5
following a purchase from 07/12/2021
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
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Response from CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
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Jean P.
Rating: 1 out of 5
following a purchase from 29/11/2021
I haven't received anything.
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Response from CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
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Amandine B.
Rating: 1 out of 5
following a purchase from 06/10/2021
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
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Response from CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,
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Marie B.
Rating: 1 out of 5
following a purchase from 18/08/2021
I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,
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Suzanne B.
Rating: 1 out of 5
following a purchase from 05/07/2021
The goods were never delivered.
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Najate Y.
Rating: 1 out of 5
following a purchase from 20/06/2021
I received my verrines broken and the delivery charge is too high.
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Response from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,
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Sylvie B.
Rating: 1 out of 5
following a purchase from 16/05/2021
Very dissatisfied with the delivery that I'm still waiting for. My parcel has been wandering around for 15 days, constantly asking for more information, even though it has to be delivered to a pick-up point imposed by the site. Will I ever get my parcel?
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Sarah S.
Rating: 1 out of 5
following a purchase from 08/05/2021
Good site for disposable dishes. Shipping costs far too high for deadlines not met and customer service completely non-existent. Too bad...
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Samia B.
Rating: 1 out of 5
following a purchase from 06/05/2021
2 .
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Ghjuvan B.
Rating: 1 out of 5
following a purchase from 09/05/2021
Order never delivered for several days, even though it says 48/72h in black and white.
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Alain L.
Rating: 1 out of 5
following a purchase from 23/02/2021
5.
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Carine B.
Rating: 1 out of 5
following a purchase from 05/01/2021
I still haven't received my delivery.
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Response from CSJ emballages
Hello, Your parcel has arrived in Belgium and will be delivered tomorrow. Have a nice day,
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Aurelien V.
Rating: 1 out of 5
following a purchase from 15/12/2020
No after-sales service. Call at least 7/8 times, no one answers... not even the possibility of leaving a message. Send an email ... same nobody answers. Delivery times not respected as indicated on the site delivery in 48/72 h: delivery 10 days later ... Poor quality alus trays ... To flee not at all professional ... Very disappointed with our order and the behaviour of this company...
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Response from CSJ emballages
Hello, We apologize for not having answered your calls, know that the company was closed for these holidays, after an email was sent for a break on a product and delivery pallets are longer (5 days as indicated on the site) If the products do not suit you you can return them to us Good day Sincerely,
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Sandra G.
Rating: 1 out of 5
following a purchase from 30/10/2020
Parcel delivered to a different relay point from the one I had selected, more than 40km from my home. Impossible to get there. Customer service does not answer the phone. Contacted the organization in charge of delivery to find a solution despite the current economic situation. Still waiting for my parcel.
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Hervé L.
Rating: 1 out of 5
following a purchase from 22/09/2020
Package not received to date. Deliveries postponed "exceptionally" by the Post Office, dropped off at a relay point. Clearly return of goods because our weekly closure was well specified.
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Sebastien D.
Rating: 1 out of 5
following a purchase from 26/07/2020
Still waiting for delivery !!!
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Jean R.
Rating: 1 out of 5
following a purchase from 21/07/2020
Still nothing received?? .
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CHANTAL L.
Rating: 1 out of 5
following a purchase from 19/07/2020
I still haven't received my order!
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Jean M.
Rating: 1 out of 5
following a purchase from 03/07/2020
Still not received.
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Sandra D.
Rating: 1 out of 5
following a purchase from 01/06/2020
I still haven't received my order placed on June 1st. This is terrible. However, the payment was cashed the same day.
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Jean C.
Rating: 1 out of 5
following a purchase from 31/05/2020
When I receive !!! .
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0.
Rating: 1 out of 5
following a purchase from 22/05/2020
Order of May 22 still not received!
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David S.
Rating: 1 out of 5
following a purchase from 11/05/2020
Hello, following my order of May 11, I still have not received anything, thank you.
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Dan D.
Rating: 1 out of 5
following a purchase from 22/05/2020
Today is May 31st. My order, dated May 22, has still not arrived. My account has been debited. I had to buy the same thing elsewhere.
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Gilles B.
Rating: 1 out of 5
following a purchase from 19/05/2020
I still haven't received my order! Postage is more expensive than usual and delivery is really slow!
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Maureen K.
Rating: 1 out of 5
following a purchase from 08/05/2020
Very disappointed because the zipper puller was broken.
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Scheherazade B.
Rating: 1 out of 5
following a purchase from 02/05/2020
Still haven't received my order.
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