Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

1 star review

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C
Christelle R.
Rating: 1 out of 5
following a purchase from 30/01/2019
VERY UNHAPPY DELIVERY DUE ON MONDAY I WAITED ALL AFTERNOON TO RECEIVE AN EMAIL IN THE EVENING ASKING ME FOR ANOTHER DELIVERY DAY; THEN WHEN DELIVERY OK ONE OF THE BOXES WAS UNTIED; .
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Response from CSJ emballages
Hello, I would like to apologize for this problem. I will contact the carrier and get back to you with answers,
K
Kévin R.
Rating: 1 out of 5
following a purchase from 17/12/2018
I am not satisfied with my order because the product is not the same as on the photo. It may seem like nothing, but in my case it was important. How can you trust a site that sends you a different product than the one you order?
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Response from CSJ emballages
Hello, Yes, the packaging of your finger rinse is slightly different due to the change of manufacturer, but it is still lemon-based. And as indicated in the general terms and conditions of sale "images are not contractual" Cordially,
L
Laurent S.
Rating: 1 out of 5
following a purchase from 09/11/2018
I can't give you my opinion as these items have never been delivered.
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Response from CSJ emballages
Hello, We apologize for the delay in shipping due to the demonstrations. Your order will be delivered today. Yours faithfully
N
Nelly R.
Rating: 1 out of 5
following a purchase from 01/11/2018
I still haven't received my parcel even though it was marked delivered. The driver signed for me, but I have no parcel. For the delivery fees we pay I expected a better service. I'm really disappointed knowing that I need it in 2 days.
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Response from CSJ emballages
Hello, We are solving the problem you are having with the carrier and will keep you informed. Best regards,
N
Nathalie A.
Rating: 1 out of 5
following a purchase from 12/08/2018
I'm not satisfied because I still haven't received my boxes at the relay point.
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Response from CSJ emballages
Hello, We apologize for the inconvenience. Your parcel will be delivered today. Yours faithfully
A
Aurélie T.
Rating: 1 out of 5
following a purchase from 24/06/2018
Very prompt delivery, but almost a third of the trays were split and unusable. Given the urgency of the situation, I went elsewhere to stock up... .
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Response from CSJ emballages
Hello, I apologize for the problem caused by this breakage. Please do not hesitate to make a claim by e-mail with a photo to be compensated Cordially,
S
Soraya L.
Rating: 1 out of 5
following a purchase from 20/09/2017
I ordered my products on the site and they still haven't arrived, even though it says 24 to 48 hours on the site. That's 4 working days and nothing, not even an e-mail! What's more, delivery costs 8 euros! On the other hand, the money was debited on the day the order was placed. It's infuriating! First and last time I order on this site! I absolutely do not recommend!
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Response from CSJ emballages
Hello, your order of Thursday 21/09/2017 was shipped the same day by our services (delivery 48/72 hours) and not 24 hours as you indicated. Unfortunately your package was lost by the DPD carrier because your relay point that you validated was closed on Monday. So as we told you on the phone your package will be available on Tuesday 26/09/2017 or 72 hours after ordering (Saturday and Sunday are not working days) Sincerely
S
Shella C.
Rating: 1 out of 5
following a purchase from 21/07/2017
The box arrived torn open and badly damaged.
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Charlene K.
Rating: 1 out of 5
following a purchase from 08/06/2017
Hello Order still not received!
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