Customer reviews of CSJ emballages

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Stephane M.

Rating: 3 out of 5

Published on 21/12/2023 à 18h13 following a purchase from 10/12/2023

Considering the price of the delivery, I find it too long, the delivery time not respected.

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Tong W.

Rating: 3 out of 5

Published on 20/12/2023 à 14h36 following a purchase from 11/12/2023

Goods ok, but the carrier MTA is very disappointing !!! For the delivery :No follow up on the website, no message, no mail, just a call when the delivery day is not scheduled: I'll be there in 10 minutes. When it's Impossible for the reception. The driver promised to deliver the next day, but NOTHING! Very badly organized, very disappointed! This will prevent me from placing new orders, too bad.

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Stéphanie B.

Rating: 3 out of 5

Published on 13/12/2023 à 18h21 following a purchase from 01/12/2023

I still haven't received any email or sms informing me that my parcel has arrived at the delivery address.

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Soda N.

Rating: 3 out of 5

Published on 10/12/2023 à 11h38 following a purchase from 30/11/2023

This time I found that the lids were larger than the trays and it was difficult to close them.

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Cansu D.

Rating: 3 out of 5

Published on 29/11/2023 à 10h16 following a purchase from 17/11/2023

I sent an email concerning the possibility of exchanging verrines because their capacity was much too small... still no reply... thank you.

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Thierry-Pierre C.

Rating: 3 out of 5

Published on 16/11/2023 à 21h24 following a purchase from 23/10/2023

Problem when registering my order; Transfer not taken into account immediately. Product conforms to order. Deadline kept following order registration. Delivered to a different location than requested. 10 km outward journey and 10 km return journey Your DPD driver is not at his first demonstration of his incapacity. Change your delivery service - it's better for you and your customers.

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SARAH C.

Rating: 3 out of 5

Published on 13/11/2023 à 15h39 following a purchase from 02/11/2023

Bjr The welding of the bags are not well done. They do not hold by lack of glue I think!

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Alexis K.

Rating: 3 out of 5

Published on 12/11/2023 à 15h58 following a purchase from 02/11/2023

Well cert1in product but chicken bag really to shit Plastic tray expensive Product maintenance the promo it was otherwise too expensive too And not had my invoice so must ask them again in pdf to have my vat.

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Gilles G.

Rating: 2 out of 5

Published on 08/11/2023 à 20h54 following a purchase from 29/10/2023

I am not at all satisfied with the delivery, I had asked to be delivered in a point quick relais but either more place or coli too big one put it to me in the post office by asking me to come to seek it, not of luck one did not find it and one said to me that it had to be in another point post, again pâs de bol, a lady took but coordinates and at the end of 2 day, bingo it was in the 1st place what is used to pay a delivery NOT CONTENT s

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Naima B.

Rating: 2 out of 5

Published on 02/11/2023 à 16h34 following a purchase from 14/10/2023

Defective parcel, a series of broken verrines. Complicated teop complaint procedure. Organization for a wedding, no time to acknowledge receipt... Disappointed.

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Didier L.

Rating: 3 out of 5

Published on 22/10/2023 à 13h23 following a purchase from 12/10/2023

It's a shame shipping costs are so high.

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Lova G.

Rating: 3 out of 5

Published on 14/10/2023 à 16h40 following a purchase from 04/10/2023

No home delivery otherwise very good.

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GILLES C.

Rating: 2 out of 5

Published on 14/10/2023 à 09h14 following a purchase from 26/09/2023

Hello , The payment by bank transfer service is a disaster, it took more than a week to receive my order and even then I called customer service.

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Michael B.

Rating: 3 out of 5

Published on 13/10/2023 à 10h31 following a purchase from 25/09/2023

3,8.

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E'loh T.

Rating: 3 out of 5

Published on 12/10/2023 à 14h41 following a purchase from 02/10/2023

So far I am satisfied with the products and the delivery service.

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Corinne M.

Rating: 3 out of 5

Published on 08/10/2023 à 16h15 following a purchase from 20/09/2023

The glass looks thicker and prettier in photos than in real life.

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Jean-Pierre M.

Rating: 3 out of 5

Published on 01/10/2023 à 18h57 following a purchase from 21/09/2023

I think it would be a good idea to consider a more efficient delivery company. More than 13€ for a delivery five days after the order date when some do it for free in less than 24h should make you think. Nevertheless, nothing to say about the products ordered.

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François D.

Rating: 3 out of 5

Published on 30/09/2023 à 08h23 following a purchase from 20/09/2023

I ordered FL30z film roll and received FL30.

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Christelle L.

Rating: 3 out of 5

Published on 29/09/2023 à 13h49 following a purchase from 18/09/2023

Very disappointed by the delivery the instructions are not respected you have noon in a bakery (busy hours) in the middle of the store a large pallet and customers who can no longer access the drinks Now you manage! Not my problem.

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Marlon H.

Rating: 2 out of 5

Published on 06/09/2023 à 15h49 following a purchase from 26/08/2023

Very unpleasant and lying deliveryman who says he has come to deliver but doesn't know how to stop, especially for professional items!

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NATHALIE C.

Rating: 3 out of 5

Published on 31/08/2023 à 17h12 following a purchase from 21/08/2023

The bags of chicken did not match the bags you show on your website. Different graphics and different outfit... I'm disappointed! Sincerely.

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Fabrice M.

Rating: 2 out of 5

Published on 16/08/2023 à 21h10 following a purchase from 25/07/2023

Hello, normally delivery takes 4 to 5 days and the last delivery I waited 10 to 15 days before receiving it, it would be nice to be warned beforehand to be able to return it because I found myself without anything for 1 week.

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Response from CSJ emballages

I'm sorry for the inconvenience. But when you placed your order on July 25 at 19:03, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 am will be dispatched on Monday 07/08/2023 Cordially,".

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Stephanie P.

Rating: 2 out of 5

Published on 16/08/2023 à 14h40 following a purchase from 31/07/2023

Expensive and unjustified delivery times. No need to be in a hurry.

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Response from CSJ emballages

I'm sorry for the inconvenience. But when you placed your order on July 31, it was indicated on the website "Our company will be closed from 26/07/2023 to 06/08/2023 inclusive. All orders placed on Tuesday 25/07 after 6:00 a.m. will be dispatched on Monday 07/08/2023 Cordially,".

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Daniel B.

Rating: 3 out of 5

Published on 03/08/2023 à 12h51 following a purchase from 24/07/2023

I have already sent you an e-mail describing my observations. I look forward to hearing from you. Yours sincerely Daniel BAUMANN.

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Élodie D.

Rating: 3 out of 5

Published on 31/07/2023 à 10h52 following a purchase from 20/07/2023

I put 1 star for customer service, because I can't put 0!!! Non-existent customer service. No response to my emails, no refund for my previous order which was received by CSJ, despite my emails: This is called theft!!! Otherwise, compliant products, fast delivery.

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Bernard D.

Rating: 3 out of 5

Published on 12/07/2023 à 10h26 following a purchase from 30/06/2023

Exorbitant transport costs, making the order uneconomical.

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ALAIN M.

Rating: 3 out of 5

Published on 02/07/2023 à 17h52 following a purchase from 22/06/2023

Delivery instructions are not taken into account.

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ANDRE P.

Rating: 3 out of 5

Published on 30/06/2023 à 21h26 following a purchase from 20/06/2023

See comments below.

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GILLES C.

Rating: 3 out of 5

Published on 22/06/2023 à 20h45 following a purchase from 12/06/2023

Disappointed with the delivery, no more possibility on the site to drop off at a shop as the price for colissimo is higher and you have to be present.

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Yaye T.

Rating: 2 out of 5

Published on 14/06/2023 à 18h47 following a purchase from 02/06/2023

The delivery man didn't go upstairs.

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Denis T.

Rating: 2 out of 5

Published on 08/06/2023 à 16h49 following a purchase from 26/05/2023

Transport delivery paid for 72 h accepts the 3 working days I had my order Friday, June 2 .

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Response from CSJ emballages

Hello You ordered on Friday 26 afternoon, Monday 29 being Whit Monday, there was no transport. Your order therefore left on Tuesday May 30 for delivery on Friday 2 by Colissimo. The delivery time is correct because it is stipulated 72 h working day. Sincerely

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Victoire D.

Rating: 2 out of 5

Published on 06/06/2023 à 14h37 following a purchase from 23/05/2023

Late delivery, I had to call several times to find out the status of my order.

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Emmanuel C.

Rating: 3 out of 5

Published on 15/05/2023 à 16h34 following a purchase from 02/05/2023

The delivery man doesn't know how to drive, but he's succeeded in bringing disaster into the company.

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Mohamed A.

Rating: 3 out of 5

Published on 21/04/2023 à 09h46 following a purchase from 11/04/2023

Order of 11/04 received 4 days late.more than a week instead of 3 days.good product. Too bad.

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Garret P.

Rating: 2 out of 5

Published on 16/04/2023 à 12h59 following a purchase from 06/04/2023

Hello, following the delivery I sent you an email, about fifty unusable tourtières, I had attached photos the package not protected enough, some, I can understand, there no, I'm disappointed, I ask in return for a commercial gesture, either tourtières, or financial, waiting Cordially M.Garret Pizza Peps.

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Vincent D.

Rating: 2 out of 5

Published on 15/03/2023 à 18h30 following a purchase from 04/03/2023

Good product, but don't be in a hurry for delivery.

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Isabelle R.

Rating: 3 out of 5

Published on 26/02/2023 à 10h43 following a purchase from 16/02/2023

I put one star for the delivery because the driver did not take into account the relay I had selected.

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Sabri G.

Rating: 3 out of 5

Published on 11/02/2023 à 11h33 following a purchase from 01/02/2023

I'm happy with the product but I didn't really appreciate the call from your carrier before it arrived. I'm at work and I'm wondering why there's no one there when I haven't even tried to knock on my door. Here are the carrier's words. "Gentlemen, don't waste our time if you're not at home when the delivery arrives" and the worst thing is that I call home and he's there, of course.and try to call him back to explain why he won't pick up.

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Valérie M.

Rating: 3 out of 5

Published on 25/01/2023 à 13h57 following a purchase from 13/01/2023

The plastic trays for macaroons arrived damaged whereas the shipping carton was not! Customer service responded quickly, but offered 5% on a future order, which I'm not happy with, given that the trays are almost all damaged! Ditto for previous order with some damaged cartons!

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Rene P.

Rating: 3 out of 5

Published on 11/01/2023 à 11h38 following a purchase from 29/12/2022

Not the same quality of articles as before.

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