Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 809 published reviews
5 7 160 81% 4 1 143 13% 3 292 3% 2 97 1% 1 117 1%

Summary of reviews

The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.

Reviews 2 and 3 stars

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S
Sylvie.
Rating: 3 out of 5
following a purchase from 13/05/2021
Delivery on time. But an error on the merchandise. Emails sent, numerous calls, no response. So I don't recommend this site.
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Gianluca S.
Rating: 3 out of 5
following a purchase from 14/05/2021
THE BAGS ARE VERY THIN AND THE PACKAGE IS A CARDBOARD PAC BAG.
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Jean-pierre N.
Rating: 2 out of 5
following a purchase from 15/05/2021
Hello For delivery, no worries, the quality of bags, not terrible, just open it it tears at the handles, fortunately a reinforcement inside, but see, for customer service, I had asked a question before ordering, never got an answer.
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Mohamed S.
Rating: 3 out of 5
following a purchase from 07/05/2021
The delivery prices are expensive I wanted to recommend for 120€ the delivery costs are 30€ see more the 1/4 of the price of the order Amazon it free I will order at Amazon it pity good quality good product.
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Patricia E.
Rating: 3 out of 5
following a purchase from 05/05/2021
Good product but a bit expensive.
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Kevin V.
Rating: 3 out of 5
following a purchase from 26/04/2021
Fast delivery but still no invoice on my account despite my repeated requests...
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Josette K.
Rating: 3 out of 5
following a purchase from 29/04/2021
Did not receive items ordered. Send an email and no answer .
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Response from CSJ emballages
Hello, Your product has been dispatched today,
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Mélanie M.
Rating: 2 out of 5
following a purchase from 26/04/2021
Arrival box broken and aluminium cutting blade totally cracked, difficult to use.
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BRAHIM K.
Rating: 2 out of 5
following a purchase from 22/04/2021
Poor quality hand test.
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Sophie C.
Rating: 3 out of 5
following a purchase from 12/04/2021
Products as described on the website. Very fast delivery and products packaged with care, even if a stemmed glass arrived broken despite everything. Would recommend.
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Patrick F.
Rating: 3 out of 5
following a purchase from 07/04/2021
Fast service and delivery, correctly packaged product.
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Thierry K.
Rating: 3 out of 5
following a purchase from 02/04/2021
Order conformed but shipping packaging was damaged. One aluminium dispenser box is damaged. Damaged.
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Jeanlouis R.
Rating: 3 out of 5
following a purchase from 31/03/2021
Delivery times too long, much too long.
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Gabriel S.
Rating: 3 out of 5
following a purchase from 31/03/2021
Delivery well received ... error of tablecloth roll of 25 m ordered non-woven ..and received damask! less pretty sent an email about it remained unanswered.
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Nathalie E.
Rating: 2 out of 5
following a purchase from 18/03/2021
Delivery time of 8 days, a bit long I had several batches of bags with a manufacturing defect, which was reported to the manager but nothing happens. no refund or commercial gesture.
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Response from CSJ emballages
Hello, You were delivered in 48 hours the problem is that you pay by transfer therefore there is a delay between the payment and the departure of your order For your problem bags you need photo as agreed phone nothing we have received so far Good day Cordially,
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Amandine B.
Rating: 3 out of 5
following a purchase from 18/03/2021
Delivery 0 despite 29 euros extra pay. the order csj super The package was at the local carrier (10km) on Friday morning, I was delivered only on Monday. if not enough staff hire. No need to brag in the media about being the king of transport.
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Didier A.
Rating: 3 out of 5
following a purchase from 12/03/2021
Very, very basic product.
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Cedric A.
Rating: 3 out of 5
following a purchase from 11/03/2021
Delivery announced in 48h max, ordered on Thursday received the following Wednesday .
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Pinto D.
Rating: 2 out of 5
following a purchase from 07/02/2021
Disappointed because for the 2nd order we made a big c/de to save money on shipping costs which are high, we had announced a delivery between 9het16h and the deliveryman came at 8:30! As a result, we had to go and collect the m/se from the warehouse, about 60Km round trip. In short, after several calls, we managed to get a tiny 3% reduction on the next c/de... Disappointed. We were expecting a more significant commercial gesture, such as free c/de delivery.
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Response from CSJ emballages
Hello, after checking, you are talking about the November order and not the February order. The carrier could deliver the next day, because it was not in your delivery slot (i.e. delivery in 72 hours in total), so you preferred to drive 60 kilometers to pick up your merchandise,
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Luc B.
Rating: 3 out of 5
following a purchase from 06/03/2021
Misleading photo, customer service does not respond to email.
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Nadia B.
Rating: 3 out of 5
following a purchase from 28/02/2021
Hello order collected quickly thank you, however shipping costs are exorbitant, you add a tax to the customer on products already taxed. very satisfied with the products, however I do not think reorder in view of the shipping costs. .
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Marc-Antoine L.
Rating: 3 out of 5
following a purchase from 01/02/2021
Perfect except for the problem with the delivery company.
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Jacky F.
Rating: 3 out of 5
following a purchase from 24/02/2021
Nothing to say satisfied for the uti I'll see later.
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Pascale C.
Rating: 3 out of 5
following a purchase from 13/02/2021
Colissimo problem not delivered to the address. I had to pick it up at the post office.
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Camille M.
Rating: 2 out of 5
following a purchase from 10/02/2021
Products arrived broken, boxes damaged. I sent a complaint with photos, no response!
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Tony C.
Rating: 3 out of 5
following a purchase from 09/02/2021
I find the price of delivery a little too expensive! It's a pity because the product is still correct, so it raises the unit price of the container. Sincerely le table bretonne Niort.
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GIOVANNI A.
Rating: 2 out of 5
following a purchase from 08/02/2021
The items are great but the delivery is still too expensive.
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Éric L.
Rating: 3 out of 5
following a purchase from 04/02/2021
For once, given the quality of previous deliveries: the packaging was stained by a liquid (obviously diesel) which penetrated the cardboard and contaminated 4 packs of hand towels. I can't say when the incident occurred (during transport or on delivery to the relay point). I remember receiving an order for which the box had been covered with a plastic film making it relatively impermeable.
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Christophe F.
Rating: 3 out of 5
following a purchase from 05/02/2021
I had to stop my order on the way and resumed it 5 minutes later. Once I'd finalized my order, I saw a voucher I'd had because my order was on hold. Too bad I couldn't use it. Otherwise correct merchandise.
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Christelle G.
Rating: 3 out of 5
following a purchase from 28/01/2021
Very nice service very fast delivery nothing to say and very good deliverer and product very count of products.
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DIANE E.
Rating: 2 out of 5
following a purchase from 20/01/2021
Order dated January 20. Package prepared and dispatched only January 27. That's 7 days after my order. I had to write a complaint for my parcel to be prepared and dispatched. I have had no explanation other than a follow-up that mentions the January 27 processing date. I find it unacceptable, given that we have orders to fill, to process a customer's order 7 days after a complaint, without any explanation or apology.
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Sahman H.
Rating: 3 out of 5
following a purchase from 16/01/2021
Hello When I placed my order, you asked for an extra charge for 11Euro shipping and Colissimo was supposed to deliver the parcel. I accepted the charge so that they could deliver to my home and not to a "point relais". I don't understand your approach. Thank you Sahman HUSIC.
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Michel T.
Rating: 3 out of 5
following a purchase from 09/01/2021
Stretch film product not quite as described in the online catalog (brand, film cutting system). It would be advisable to specify that the catalog photos are not contractual.
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Hermann Y.
Rating: 3 out of 5
following a purchase from 05/01/2021
Despite the long delivery times, everything else is perfect.
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Corinne S.
Rating: 3 out of 5
following a purchase from 05/01/2021
For the price, delivery takes a long time from all the Dachser warehouses to MTM.
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Philippe M.
Rating: 3 out of 5
following a purchase from 05/01/2021
I was expecting better quality Everything else is respected a high price for delivery in relation to the product .
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Frédéric F.
Rating: 3 out of 5
following a purchase from 26/12/2020
Everything loose in the box.
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Said H.
Rating: 3 out of 5
following a purchase from 28/12/2020
Well received but a little too small I think it's me I got the size wrong I should have looked carefully too bad me too no very fast service fast delivery nothing to say.
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Katia G.
Rating: 3 out of 5
following a purchase from 18/12/2020
No lids!
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Sandrine B.
Rating: 3 out of 5
following a purchase from 25/11/2020
Fast and efficient delivery. Very good quality product, ideal for packaging small confectionery items. On the other hand, I didn't have the opportunity to contact customer service by phone or e-mail, radio silence concerning an error on my part concerning the choice of my too-small packaging and wishing to have it returned with a refund. I did place another order, but I'm waiting for the other items to be returned. Hopefully this will bear fruit... .
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