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M
Rating: 3 out of 5
2.
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Customer reviews of CSJ emballages
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 8 809 published reviews
Summary of reviews
The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
Reviews 2 and 3 stars
Reset filtersS
Rating: 3 out of 5
Happy with the gloves.
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I
Rating: 2 out of 5
Hello my parcel was given to me in person because it was opened I am disappointed!
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N
Rating: 3 out of 5
Delivery was fast but the order was incomplete.
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C
Rating: 3 out of 5
Disappointed, I ordered rolls of hand towels with the container provided but it is unusable ... The hand towels tear in the container and you have to open it to get some :(. oU AORS? I don't understand how to install it and there's no explanation ...
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O
Rating: 3 out of 5
Pastry boxes arrived crushed by the gold circles that should have been placed underneath, resulting in several boxes being torn and unusable.
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M
Rating: 2 out of 5
The delivery man was supposed to ring the intercom for me to come down and get the parcel, but he didn't. He stuck the box in my letterbox, which was too small! He jammed the box into my letterbox, which was too small! I had to get the building manager to come and get the parcel, which had got stuck.
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L
Rating: 2 out of 5
2.67.
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Y
Rating: 3 out of 5
I phoned yesterday, explaining that there had been an error on my part, I had validated the same order 2 times. reply on the phone: his colleague who dealt with this was not available, that he would call me back, and... nothing will ever be able to use the result of my error. i was a novice in this type of transaction? What can I do? Can I return this second batch?
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A
Rating: 3 out of 5
The bags looked nothing like the photo.
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M
Rating: 2 out of 5
The product does not live up to its price.the aluminium is rolled up on one side which means that it tears every time you use it.the thickness is far too thin which makes the product fragile.only the wide width is correct. I have sent an email to customer service and to date no response. Michel V.
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H
Rating: 3 out of 5
Good.
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Y
Rating: 3 out of 5
Medium not strong enough.
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L
Rating: 3 out of 5
Delivery out of time, damaged product and especially full of dust!
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A
Rating: 3 out of 5
Nothing exceptional, I ordered in view of the current disruption and the closure of my current supplier.
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K
Rating: 3 out of 5
I'm sorry but I can't give my opinion because I haven't received my parcel.
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C
Rating: 3 out of 5
Order of April 3 delivered on Domage 9.
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A
Rating: 3 out of 5
ORDER COLLECTED 10 DAYS AFTER DISPATCH. I ASKED FOR THE TRACKING NUMBER BECAUSE A DELAY IN DELIVERY CAN BE JUSTIFIED BUT I RECEIVED NO ANSWER FROM CUSTOMER SERVICE. IT'S A PITY BECAUSE THERE'S NOTHING WRONG WITH THE GOODS - I'M VERY SATISFIED.
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L
Rating: 3 out of 5
I have just received the aluminium foil. The delivery was late, but in view of the events this may be normal. I'm thinking of ordering a width of between 33 and 35 cm next time.
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M
Rating: 3 out of 5
Very satisfied.
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L
Rating: 2 out of 5
Hello, I would like to be able to rate you correctly but the goods have not been received since the order was placed on 26/3, today is 2/4.
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B
Rating: 2 out of 5
The knife slide was broken and therefore unusable, probably during transport, so if you could send me another one in good condition ...?
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N
Rating: 2 out of 5
2.5.
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E
Rating: 3 out of 5
The blister packaging of food hygiene products is covered in black dust.
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N
Rating: 3 out of 5
Aluminium mould with blow but especially the packing of the roll of plastic film in cardboard ripped on the front thus to put the baguette with the slide has cut ben not evident .one sees that it is not new . a little above on the order.
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M
Rating: 3 out of 5
The goods were as expected. The delivery went well, but the cost of postage is extremely high for such a small parcel. We did not use customer service and cannot judge it.
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N
Rating: 3 out of 5
Delighted with the order, it was exactly what we asked for. However, delivery needs to be reviewed, (small pallet) that the deliveryman refused to unpack because there were three steps to go down, so he left it on the sidewalk in front of the theater.
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D
Rating: 2 out of 5
Package arrived dirty and damaged! Contact with customer service went unanswered.
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C
Rating: 3 out of 5
The shipping costs are too high.
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P
Rating: 3 out of 5
Deplorable delivery service I had to call dpd and then cash packaging customer service. You pay 10 euros with dpd predict for delivery on a given date and you receive your parcel 4 days later. I expect a commercial gesture Cordially Pateice d.
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E
Rating: 3 out of 5
Order came very quickly and in good condition.
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B
Rating: 2 out of 5
My parcel arrived with some broken items and I did not receive any compensation. I am very disappointed.
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Response from CSJ emballages
Hello, I sent you an e-mail on November 13, 16:14 without any reply. If you can reply to resolve this problem, please do so,
V
Rating: 3 out of 5
I found the delivery fast but much too expensive for an order over 50€ delivery should be free, like many sites where this is the case, otherwise good product, Sincerely Vincent.
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F
Rating: 2 out of 5
Disastrous transport, cardboard half torn, the fault of the poor wedging of the aluminum box that had to walk see with your shipping department to block the container.
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B
Rating: 3 out of 5
Delivery with DPD Pickup: the parcel stayed one day at the Fresnes DPD. I called Fresnes and they told me they couldn't deliver because the "I am Winner" relay in Bagneux was closed for good! I was asked to choose another relay, which I did. My parcel was delivered this time. However, this morning I stopped by "I am Winner". The launderette is open!
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A
Rating: 3 out of 5
The notebook arrived in very poor condition... it was completely crumpled and the packaging torn.
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B
Rating: 2 out of 5
I had phoned to cancel the first order so that I could place another order. In reality I received the orders, he had told me he would cancel it and they did not.
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Response from CSJ emballages
Hello, I really want to apologize for this problem caused If you can come back to us on a possible next order to give you a discount code Cordially,
R
Rating: 3 out of 5
Hello Satisfaction with the product and delivery. Reinforcing the cardboard box containing the product would be better. The corners were damaged. Best regards.
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J
Rating: 2 out of 5
Products conform to the order, good quality, on the other hand problem in logistics. Products forgotten, emails supposedly sent but never received for a stock shortage. I would simply say: BREF.
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H
Rating: 3 out of 5
Dispenser box wrapped in simple plastic film. The package has taken a shock at one end, so care must be taken when unrolling it to ensure it doesn't tear.
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