Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 2 and 3 stars

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Jean-Louis B.
Rating: 3 out of 5
following a purchase from 03/07/2020
Order received late Ordered July 3, received July 17.
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Mohammed M.
Rating: 2 out of 5
following a purchase from 20/06/2020
Very good product, but the delivery time is unacceptable. Ordered on 20/06, it's now the 28th and I still haven't received anything.
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Madani M.
Rating: 3 out of 5
following a purchase from 20/06/2020
Fast delivery. It's a shame that the parcels arrive damaged (film dispenser box), due to a lack of packaging protection. The dispensers therefore arrive damaged.
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Catutia Q.
Rating: 3 out of 5
following a purchase from 18/06/2020
I made a mistake on my order for the verrines, they are smaller than those I wanted and on the site there is no place to return the product that does not meet my expectations the only downside. But otherwise nothing to say.
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Maxime D.
Rating: 2 out of 5
following a purchase from 06/06/2020
I still haven't received my parcel. it took the wrong route with the post office!!!! I paid 9 euros to be sure to receive it quickly conclusion it still has not arrived. It's not your fault but I'm going to complain to the post office.
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Muriel L.
Rating: 3 out of 5
following a purchase from 04/06/2020
2.
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Sylvie T.
Rating: 3 out of 5
following a purchase from 01/06/2020
Happy with the gloves.
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Isabelle B.
Rating: 2 out of 5
following a purchase from 22/05/2020
Hello my parcel was given to me in person because it was opened I am disappointed!
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Nathalie C.
Rating: 3 out of 5
following a purchase from 23/05/2020
Delivery was fast but the order was incomplete.
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Carine J.
Rating: 3 out of 5
following a purchase from 21/05/2020
Disappointed, I ordered rolls of hand towels with the container provided but it is unusable ... The hand towels tear in the container and you have to open it to get some :(. oU AORS? I don't understand how to install it and there's no explanation ...
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Orlane D.
Rating: 3 out of 5
following a purchase from 15/05/2020
Pastry boxes arrived crushed by the gold circles that should have been placed underneath, resulting in several boxes being torn and unusable.
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Mireille M.
Rating: 2 out of 5
following a purchase from 09/05/2020
The delivery man was supposed to ring the intercom for me to come down and get the parcel, but he didn't. He stuck the box in my letterbox, which was too small! He jammed the box into my letterbox, which was too small! I had to get the building manager to come and get the parcel, which had got stuck.
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Laurent R.
Rating: 2 out of 5
following a purchase from 10/05/2020
2.67.
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Yves S.
Rating: 3 out of 5
following a purchase from 05/05/2020
I phoned yesterday, explaining that there had been an error on my part, I had validated the same order 2 times. reply on the phone: his colleague who dealt with this was not available, that he would call me back, and... nothing will ever be able to use the result of my error. i was a novice in this type of transaction? What can I do? Can I return this second batch?
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Alexandre G.
Rating: 3 out of 5
following a purchase from 29/04/2020
The bags looked nothing like the photo.
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Michel V.
Rating: 2 out of 5
following a purchase from 23/04/2020
The product does not live up to its price.the aluminium is rolled up on one side which means that it tears every time you use it.the thickness is far too thin which makes the product fragile.only the wide width is correct. I have sent an email to customer service and to date no response. Michel V.
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Hebrard S.
Rating: 3 out of 5
following a purchase from 18/04/2020
Good.
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Y.c.
Rating: 3 out of 5
following a purchase from 16/04/2020
Medium not strong enough.
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Lorine.
Rating: 3 out of 5
following a purchase from 06/04/2020
Delivery out of time, damaged product and especially full of dust!
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Anonyme
Rating: 3 out of 5
following a purchase from 13/04/2020
Nothing exceptional, I ordered in view of the current disruption and the closure of my current supplier.
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Katia M.
Rating: 3 out of 5
following a purchase from 08/04/2020
I'm sorry but I can't give my opinion because I haven't received my parcel.
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Christian F.
Rating: 3 out of 5
following a purchase from 31/03/2020
Order of April 3 delivered on Domage 9.
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Anonyme.
Rating: 3 out of 5
following a purchase from 01/04/2020
ORDER COLLECTED 10 DAYS AFTER DISPATCH. I ASKED FOR THE TRACKING NUMBER BECAUSE A DELAY IN DELIVERY CAN BE JUSTIFIED BUT I RECEIVED NO ANSWER FROM CUSTOMER SERVICE. IT'S A PITY BECAUSE THERE'S NOTHING WRONG WITH THE GOODS - I'M VERY SATISFIED.
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Lydie M.
Rating: 3 out of 5
following a purchase from 01/04/2020
I have just received the aluminium foil. The delivery was late, but in view of the events this may be normal. I'm thinking of ordering a width of between 33 and 35 cm next time.
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Maria R.
Rating: 3 out of 5
following a purchase from 30/03/2020
Very satisfied.
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La M.
Rating: 2 out of 5
following a purchase from 26/03/2020
Hello, I would like to be able to rate you correctly but the goods have not been received since the order was placed on 26/3, today is 2/4.
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Bruno G.
Rating: 2 out of 5
following a purchase from 01/03/2020
The knife slide was broken and therefore unusable, probably during transport, so if you could send me another one in good condition ...?
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Naima N.
Rating: 2 out of 5
following a purchase from 23/02/2020
2.5.
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Evelyne C.
Rating: 3 out of 5
following a purchase from 23/02/2020
The blister packaging of food hygiene products is covered in black dust.
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Nicolas B.
Rating: 3 out of 5
following a purchase from 30/01/2020
Aluminium mould with blow but especially the packing of the roll of plastic film in cardboard ripped on the front thus to put the baguette with the slide has cut ben not evident .one sees that it is not new . a little above on the order.
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Messieurs L.
Rating: 3 out of 5
following a purchase from 23/01/2020
The goods were as expected. The delivery went well, but the cost of postage is extremely high for such a small parcel. We did not use customer service and cannot judge it.
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Nathalie B.
Rating: 3 out of 5
following a purchase from 14/01/2020
Delighted with the order, it was exactly what we asked for. However, delivery needs to be reviewed, (small pallet) that the deliveryman refused to unpack because there were three steps to go down, so he left it on the sidewalk in front of the theater.
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Didier Z.
Rating: 2 out of 5
following a purchase from 09/12/2019
Package arrived dirty and damaged! Contact with customer service went unanswered.
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Can A.
Rating: 3 out of 5
following a purchase from 26/11/2019
The shipping costs are too high.
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Patrice D.
Rating: 3 out of 5
following a purchase from 22/11/2019
Deplorable delivery service I had to call dpd and then cash packaging customer service. You pay 10 euros with dpd predict for delivery on a given date and you receive your parcel 4 days later. I expect a commercial gesture Cordially Pateice d.
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Ebru C.
Rating: 3 out of 5
following a purchase from 14/11/2019
Order came very quickly and in good condition.
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Bruno J.
Rating: 2 out of 5
following a purchase from 11/11/2019
My parcel arrived with some broken items and I did not receive any compensation. I am very disappointed.
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Response from CSJ emballages
Hello, I sent you an e-mail on November 13, 16:14 without any reply. If you can reply to resolve this problem, please do so,
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Vincent D.
Rating: 3 out of 5
following a purchase from 04/11/2019
I found the delivery fast but much too expensive for an order over 50€ delivery should be free, like many sites where this is the case, otherwise good product, Sincerely Vincent.
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Francoise Z.
Rating: 2 out of 5
following a purchase from 30/10/2019
Disastrous transport, cardboard half torn, the fault of the poor wedging of the aluminum box that had to walk see with your shipping department to block the container.
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Bernadette J.
Rating: 3 out of 5
following a purchase from 03/10/2019
Delivery with DPD Pickup: the parcel stayed one day at the Fresnes DPD. I called Fresnes and they told me they couldn't deliver because the "I am Winner" relay in Bagneux was closed for good! I was asked to choose another relay, which I did. My parcel was delivered this time. However, this morning I stopped by "I am Winner". The launderette is open!
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