Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 958 published reviews
5 7 284 81% 4 1 151 13% 3 296 3% 2 98 1% 1 129 1%

Summary of reviews

CSJ emballages consistently delivers fast, reliable service with orders that meet or exceed expectations and arrive quickly. Customers highlight careful packaging, product accuracy, and strong value, noting exact matches to orders, good price-to-quality ratios, and clear, efficient ordering experiences. The site is praised for responsiveness, helpful staff, and smooth delivery information, with many mentioning rapid receipt and dependable deadlines. Overall, customers experience prompt deliveries, dependable service, and well-packaged, accurate products at competitive prices.

Reviews 2 and 3 stars

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A
Aude J.
Rating: 3 out of 5
following a purchase from 20/09/2019
The notebook arrived in very poor condition... it was completely crumpled and the packaging torn.
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Benedicte P.
Rating: 2 out of 5
following a purchase from 19/09/2019
I had phoned to cancel the first order so that I could place another order. In reality I received the orders, he had told me he would cancel it and they did not.
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Response from CSJ emballages
Hello, I really want to apologize for this problem caused If you can come back to us on a possible next order to give you a discount code Cordially,
R
Roger J.
Rating: 3 out of 5
following a purchase from 27/08/2019
Hello Satisfaction with the product and delivery. Reinforcing the cardboard box containing the product would be better. The corners were damaged. Best regards.
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Jean-Jacques R.
Rating: 2 out of 5
following a purchase from 07/08/2019
Products conform to the order, good quality, on the other hand problem in logistics. Products forgotten, emails supposedly sent but never received for a stock shortage. I would simply say: BREF.
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Hubert M.
Rating: 3 out of 5
following a purchase from 05/08/2019
Dispenser box wrapped in simple plastic film. The package has taken a shock at one end, so care must be taken when unrolling it to ensure it doesn't tear.
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Laetitia G.
Rating: 3 out of 5
following a purchase from 25/07/2019
The 24h delivery was not applied and I had no feedback from the deliveryman or the customer regarding the goods delivered. As a result, I was not delivered on time as agreed. The merchandise is correct. The customer service is satisfactory. Otherwise no particular problems with CSJ. Always correct and serious despite this.
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Malaurie H.
Rating: 3 out of 5
following a purchase from 16/07/2019
The first sheets of the booklets were torn off, taped to the packaging...too bad. Fast delivery!
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Ecole D.
Rating: 3 out of 5
following a purchase from 15/07/2019
Hello, I'm extremely disappointed Pace that as I had done my research on your site for straws cyclables, I thought that all were organic material. What a surprise and disappointment to see plastic straws ... I wasn't vigilant enough because I was overconfident. Too bad Heidi Lorenzi .
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Christophe M.
Rating: 2 out of 5
following a purchase from 09/07/2019
Delivery error Second shipment did not arrive on time! Too bad!
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Frederic R.
Rating: 3 out of 5
following a purchase from 12/07/2019
No problem.
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Alain H.
Rating: 3 out of 5
following a purchase from 08/07/2019
Very disappointed with the return which cost me 14 euro for a 25 euro item I will never recommend again because nothing was specified when ordering I find it scandalous but too bad for me I will not be fooled again I will be much more vigilant I went through amazon for the order and for some time their return policy has changed to our detriment.
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Valérie V.
Rating: 3 out of 5
following a purchase from 25/06/2019
Hello, I was not notified of the delivery, I just received an email with the invoice and then this email asking for my satisfaction, but I did not know that it had been delivered! I had to check on the tracking system, and it had been 2 days since the delivery, too bad!
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Patrick N.
Rating: 3 out of 5
following a purchase from 17/06/2019
Nothing to say about the service, but the merchandise was not at all satisfactory.
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Jean M.
Rating: 3 out of 5
following a purchase from 12/06/2019
Delivery not to my home Satisfied with the quality of the products.
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Raky O.
Rating: 3 out of 5
following a purchase from 05/06/2019
Fast service correct materials no price thank you for the speed.
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Mounir J.
Rating: 3 out of 5
following a purchase from 16/05/2019
Bonjour, Lavis sur l'entreprise et bien parcontre le service de livraison dpd et de ZERO jamais dans les délais.
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Christian C.
Rating: 3 out of 5
following a purchase from 21/05/2019
The quality of the trays was excellent and I was completely satisfied. On the other hand, the cardboard packaging arrived taped all over and ripped open on 2 sides, fortunately these are not fragile materials!
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Thomas K.
Rating: 2 out of 5
following a purchase from 19/05/2019
Too small.
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Williams S.
Rating: 3 out of 5
following a purchase from 18/05/2019
Delivery, price too high.
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Annabelle C.
Rating: 3 out of 5
following a purchase from 29/03/2019
Fast but not a good description.
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Éric L.
Rating: 3 out of 5
following a purchase from 06/03/2019
The carton was punctured (hole approx. 4 cm in diameter). However, no damage to the product.
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Catherine M.
Rating: 3 out of 5
following a purchase from 01/03/2019
Hello, I need some information due to an error in my order. I can't reach you by phone or e-mail.
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Channa T.
Rating: 3 out of 5
following a purchase from 15/02/2019
2 times sent but package very disappointed.
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Fabre S.
Rating: 3 out of 5
following a purchase from 12/02/2019
Goods delivered in accordance with my order, too early to judge the quality of the products. On the other hand, limited delivery: parcel left on the doorstep without being notified, cardboard box smashed...
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Michaelle C.
Rating: 3 out of 5
following a purchase from 11/02/2019
Very fast delivery. Interesting price but too much tax.
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Laurence D.
Rating: 3 out of 5
following a purchase from 08/02/2019
A package not received or lost ... but very quickly resolved by the person in charge on the phone (5/5).
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Renee S.
Rating: 3 out of 5
following a purchase from 04/02/2019
The delivery man who wanted a signature refused to go up to the 3rd floor despite the elevator!!! If I order on the internet = it's because I have fu mal to do my shopping. Not to mention that the van was left on until I got off! SERVICE TO BE REVIEWED with your carrier.
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Sophie B.
Rating: 3 out of 5
following a purchase from 31/01/2019
I wanted to change the color of the sets, really very disappointed poor quality paper tears, very thin, but on the other hand at the same price as those I took before which were of good quality, moreover in the box some were unusable because crumpled and torn, I do not recommend them any more.
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Virginie P.
Rating: 2 out of 5
following a purchase from 13/01/2019
Received quickly The customer service I called 2 times but no answer When the merchandise satisfied at least one item on the 3 I will not recommend I have not received what I expected.
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Joana C.
Rating: 3 out of 5
following a purchase from 13/01/2019
It's not right that the return of goods is at the customer's expense.
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Sarah F.
Rating: 2 out of 5
following a purchase from 07/01/2019
Satisfied only with the delivery I received non-adopted lids On the site there is only one kind to go with the smoothie cups Especially since at the beginning we are not told that the lids must be purchased separately! I've sent 2 complaint emails and never got a reply! I hope they'll get back to me and fix the problem!
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Response from CSJ emballages
Hello, I'm taking the liberty of getting back to you following your complaint. After checking, we sent you the right product, if it doesn't suit, please don't hesitate to get back to us. It is clearly stated that the lids are sold separately in red. I remain at your disposal,
F
Fatima O.
Rating: 2 out of 5
following a purchase from 29/12/2018
Shipping costs much, much, much too expensive, especially for delivery to a relay point.
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Alexandre B.
Rating: 3 out of 5
following a purchase from 30/11/2018
Good, but overpriced for delivery.
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Aude M.
Rating: 3 out of 5
following a purchase from 07/11/2018
Delivery a little long but you were kind enough to call me to let me know. Which is rare and much appreciated.
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Francoise D.
Rating: 3 out of 5
following a purchase from 05/11/2018
All in all, I'm satisfied, even if, at first, the product seems a good price... but once you add it all up... it's not the same price at all... .
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Julie R.
Rating: 2 out of 5
following a purchase from 31/10/2018
I had ordered on your site because you announce a delivery under 24 h 48h what went well to me because I needed its verrines for the weekend but I received them Monday thus that is more useful to me. So the delivery time is a lie.
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Response from CSJ emballages
Hello, I would like to apologize if your parcel did not arrive but this Thursday was a public holiday which is why we took 24 hours more. Best regards,
C
Camélia E.
Rating: 2 out of 5
following a purchase from 22/10/2018
Delivery not precise. Day slot to be blocked. A pity.
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Telliez D.
Rating: 3 out of 5
following a purchase from 18/10/2018
Despite ordering error reacted quickly and rectified quickly and contact tel fast.
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Gerard C.
Rating: 3 out of 5
following a purchase from 09/10/2018
Very satisfied.
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Dominique P.
Rating: 3 out of 5
following a purchase from 25/09/2018
Hello, The only downside to this order is that it would have been cheaper to send it by post and, given the size of the box, it fit easily in the letterbox, which avoids going to a relay point. 3/5.
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