The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.
Disastrous transport, cardboard half torn, the fault of the poor wedging of the aluminum box that had to walk see with your shipping department to block the container.
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Benedicte P.
Rating: 2 out of 5
following a purchase from 19/09/2019
I had phoned to cancel the first order so that I could place another order. In reality I received the orders, he had told me he would cancel it and they did not.
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Response from CSJ emballages
Hello, I really want to apologize for this problem caused If you can come back to us on a possible next order to give you a discount code Cordially,
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Jean-Jacques R.
Rating: 2 out of 5
following a purchase from 07/08/2019
Products conform to the order, good quality, on the other hand problem in logistics. Products forgotten, emails supposedly sent but never received for a stock shortage. I would simply say: BREF.
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Christophe M.
Rating: 2 out of 5
following a purchase from 09/07/2019
Delivery error Second shipment did not arrive on time! Too bad!
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Thomas K.
Rating: 2 out of 5
following a purchase from 19/05/2019
Too small.
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Virginie P.
Rating: 2 out of 5
following a purchase from 13/01/2019
Received quickly The customer service I called 2 times but no answer When the merchandise satisfied at least one item on the 3 I will not recommend I have not received what I expected.
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Sarah F.
Rating: 2 out of 5
following a purchase from 07/01/2019
Satisfied only with the delivery I received non-adopted lids On the site there is only one kind to go with the smoothie cups Especially since at the beginning we are not told that the lids must be purchased separately! I've sent 2 complaint emails and never got a reply! I hope they'll get back to me and fix the problem!
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Response from CSJ emballages
Hello, I'm taking the liberty of getting back to you following your complaint. After checking, we sent you the right product, if it doesn't suit, please don't hesitate to get back to us. It is clearly stated that the lids are sold separately in red. I remain at your disposal,
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Fatima O.
Rating: 2 out of 5
following a purchase from 29/12/2018
Shipping costs much, much, much too expensive, especially for delivery to a relay point.
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Julie R.
Rating: 2 out of 5
following a purchase from 31/10/2018
I had ordered on your site because you announce a delivery under 24 h 48h what went well to me because I needed its verrines for the weekend but I received them Monday thus that is more useful to me. So the delivery time is a lie.
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Response from CSJ emballages
Hello, I would like to apologize if your parcel did not arrive but this Thursday was a public holiday which is why we took 24 hours more. Best regards,
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Camélia E.
Rating: 2 out of 5
following a purchase from 22/10/2018
Delivery not precise. Day slot to be blocked. A pity.
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Amina Q.
Rating: 2 out of 5
following a purchase from 22/09/2018
Fast delivery, but poor quality.
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Francois G.
Rating: 2 out of 5
following a purchase from 03/08/2018
Impeccable nothing to say.
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ALAIN.
Rating: 2 out of 5
following a purchase from 06/06/2018
Good products but mediocre forwarding agent, delivery postponed 2 times without justification.
Very disappointed by TNT expedition which for an order placed on Wednesday 07.02.arrived on 13.02 for a delivery in 48 h I find that it is very long especially that I needed this order absolutely for 09.02 I found myself in a galley not possible if it was not to ensure this service it was not necessary to make me pay a supplement to be delivered faster .I would be what to do next time .thank you to CSJ packaging for their products and their responsiveness.
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Laurane B.
Rating: 2 out of 5
following a purchase from 12/12/2017
The photo does not correspond at all to the product received. However, the information in the description is correct. This still misleads the buyer and that's a shame. I wrote to customer service to let them know about my problem and never got a reply, which is a shame.
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Response from CSJ emballages
Hello, I am following up on your problem. We are taking this inconvenience into account and will do everything necessary to rectify it within the next few days. Best regards,
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Régis P.
Rating: 2 out of 5
following a purchase from 18/05/2017
Fast delivery, but the parcel was dropped off at a "point relais" (whose opening hours do not suit my business at all) instead of the planned delivery address, without a delivery note. Goods as described. Customer service contacted by e-mail to get an estimate of the delivery date, no answer .
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Response from CSJ emballages
Hello MR PERROT We are sorry for the inconvenience. Following the problem of delivery (schedules do not correspond to your activity) We put in places a delivery on RDV (DPD predict) from the beginning of July. Concerning our customer service, you have a phone number which is the 06 83 11 73 31 which can answer your questions from Monday to Friday from 8am to 5pm Cordially
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