Customer reviews of CSJ emballages

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 8 809 published reviews
5 7 160 81% 4 1 143 13% 3 292 3% 2 97 1% 1 117 1%

Summary of reviews

The online store "CSJ Emballages" is recognized for its exceptional product quality and reliability, with numerous customers noting that items received are consistently as described and meet their expectations. Fast delivery is a recurring theme, with many highlighting the speed of shipment, often receiving orders within a couple of days, which enhances the overall shopping experience. Customers appreciate the professional service provided by the team, mentioning effective communication and responsiveness to inquiries, contributing to a seamless purchasing process.

3 star reviews

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L
Luc M.
Rating: 3 out of 5
following a purchase from 07/12/2024
Smooth vacuum bag that does not fit on my machine which is not specified.
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Anne D.
Rating: 3 out of 5
following a purchase from 08/11/2024
Delivery went smoothly
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JOERGER H.
Rating: 3 out of 5
following a purchase from 24/10/2024
I have several bags with defects. You can't see it by looking at it, but after saddling the bag it looks like the side already closed by the manufacturer. This is the first package with a problem, the others were good. But I have a loss.
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plichard R.
Rating: 3 out of 5
following a purchase from 05/10/2024
hello we are having a problem with the box closures thank you
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CLAIRE S.
Rating: 3 out of 5
following a purchase from 28/09/2024
Unfortunately my order arrived damaged.
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Yves B.
Rating: 3 out of 5
following a purchase from 03/06/2024
Deplorable attitude of the 1st DPD delivery driver (message: Absence of the beneficiary to justify his non-delivery). Delivered 2 days later by a serious driver.
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Response from CSJ emballages
Thank you for your feedback, Yves. We're sorry about this bad experience with our DPD driver. We will pass on your comments to improve our delivery service. We hope to see you soon on our site.
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Aubriet P.
Rating: 3 out of 5
following a purchase from 14/05/2024
Delivery not at the top at all is in more payyer of the expenses of delivery to have been delivered like minporte what that leaves has to think the can give more information if you contact me in PV.
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Yannick Z.
Rating: 3 out of 5
following a purchase from 07/05/2024
Order as requested, thank you.
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CELINE A.
Rating: 3 out of 5
following a purchase from 17/04/2024
One star for delivery ... well worth it! Scheduled / cancelled ... partial delivery ... Nullissime and painful!
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Sylvie D.
Rating: 3 out of 5
following a purchase from 22/03/2024
Due to a product shortage, I had to wait a month to receive my parcel. This is unacceptable, or give away the delivery costs. I sent you a message to tell you that I had ordered from another supplier but I received it anyway. Not serious, I'll look elsewhere.
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Valérie M.
Rating: 3 out of 5
following a purchase from 09/04/2024
Very good product. However, the 3 boxes of stretch film arrived in poor condition. I sent an e-mail to CSJ Emballages but got no reply. The shipping costs are high enough to receive the products in good condition.
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Christian S.
Rating: 3 out of 5
following a purchase from 09/04/2024
Initially well packed but exploded on arrival. Fortunately, the material inside was safe (vacuum-packed bags).
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Sophie N.
Rating: 3 out of 5
following a purchase from 12/03/2024
Hello, I have the wrong postal code, I told DPD. But they returned the parcels, because their custody time has expired. I'm not happy with DPD's service.
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Bernard D.
Rating: 3 out of 5
following a purchase from 05/03/2024
The Mesnil post office made me come twice and their welcome was lamentable, the delivery cost is very high for low value orders.
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Martine M.
Rating: 3 out of 5
following a purchase from 03/02/2024
Not delivered to the right place.
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Dolores D.
Rating: 3 out of 5
following a purchase from 02/02/2024
Very poor quality cups. They leak and you have to double them every time. Very disappointed with my purchase.
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Pauline R.
Rating: 3 out of 5
following a purchase from 18/01/2024
Packages well received except for one which was torn.
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Michel R.
Rating: 3 out of 5
following a purchase from 14/01/2024
Vacuum bag.
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SYLVIE W.
Rating: 3 out of 5
following a purchase from 18/12/2023
Hi, I paid for delivery to my house and I'm looking for it at the relay point above. Thank you for seeing this problem.
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Bernadette P.
Rating: 3 out of 5
following a purchase from 14/12/2023
Impossible to get the invoice online. We had to phone to have it sent by e-mail, which was done.
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Stephane M.
Rating: 3 out of 5
following a purchase from 10/12/2023
Considering the price of the delivery, I find it too long, the delivery time not respected.
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Tong W.
Rating: 3 out of 5
following a purchase from 11/12/2023
Goods ok, but the carrier MTA is very disappointing !!! For the delivery :No follow up on the website, no message, no mail, just a call when the delivery day is not scheduled: I'll be there in 10 minutes. When it's Impossible for the reception. The driver promised to deliver the next day, but NOTHING! Very badly organized, very disappointed! This will prevent me from placing new orders, too bad.
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Stéphanie B.
Rating: 3 out of 5
following a purchase from 01/12/2023
I still haven't received any email or sms informing me that my parcel has arrived at the delivery address.
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Soda N.
Rating: 3 out of 5
following a purchase from 30/11/2023
This time I found that the lids were larger than the trays and it was difficult to close them.
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Cansu D.
Rating: 3 out of 5
following a purchase from 17/11/2023
I sent an email concerning the possibility of exchanging verrines because their capacity was much too small... still no reply... thank you.
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Thierry-Pierre C.
Rating: 3 out of 5
following a purchase from 23/10/2023
Problem when registering my order; Transfer not taken into account immediately. Product conforms to order. Deadline kept following order registration. Delivered to a different location than requested. 10 km outward journey and 10 km return journey Your DPD driver is not at his first demonstration of his incapacity. Change your delivery service - it's better for you and your customers.
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SARAH C.
Rating: 3 out of 5
following a purchase from 02/11/2023
Bjr The welding of the bags are not well done. They do not hold by lack of glue I think!
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Alexis K.
Rating: 3 out of 5
following a purchase from 02/11/2023
Well cert1in product but chicken bag really to shit Plastic tray expensive Product maintenance the promo it was otherwise too expensive too And not had my invoice so must ask them again in pdf to have my vat.
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Didier L.
Rating: 3 out of 5
following a purchase from 12/10/2023
It's a shame shipping costs are so high.
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Lova G.
Rating: 3 out of 5
following a purchase from 04/10/2023
No home delivery otherwise very good.
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Michael B.
Rating: 3 out of 5
following a purchase from 25/09/2023
3,8.
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E'loh T.
Rating: 3 out of 5
following a purchase from 02/10/2023
So far I am satisfied with the products and the delivery service.
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Corinne M.
Rating: 3 out of 5
following a purchase from 20/09/2023
The glass looks thicker and prettier in photos than in real life.
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Jean-Pierre M.
Rating: 3 out of 5
following a purchase from 21/09/2023
I think it would be a good idea to consider a more efficient delivery company. More than 13€ for a delivery five days after the order date when some do it for free in less than 24h should make you think. Nevertheless, nothing to say about the products ordered.
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François D.
Rating: 3 out of 5
following a purchase from 20/09/2023
I ordered FL30z film roll and received FL30.
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Christelle L.
Rating: 3 out of 5
following a purchase from 18/09/2023
Very disappointed by the delivery the instructions are not respected you have noon in a bakery (busy hours) in the middle of the store a large pallet and customers who can no longer access the drinks Now you manage! Not my problem.
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NATHALIE C.
Rating: 3 out of 5
following a purchase from 21/08/2023
The bags of chicken did not match the bags you show on your website. Different graphics and different outfit... I'm disappointed! Sincerely.
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Daniel B.
Rating: 3 out of 5
following a purchase from 24/07/2023
I have already sent you an e-mail describing my observations. I look forward to hearing from you. Yours sincerely Daniel BAUMANN.
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Élodie D.
Rating: 3 out of 5
following a purchase from 20/07/2023
I put 1 star for customer service, because I can't put 0!!! Non-existent customer service. No response to my emails, no refund for my previous order which was received by CSJ, despite my emails: This is called theft!!! Otherwise, compliant products, fast delivery.
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Bernard D.
Rating: 3 out of 5
following a purchase from 30/06/2023
Exorbitant transport costs, making the order uneconomical.
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