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M
Rating: 5 out of 5
Very good product and of beautiful quality. The discounts are interesting.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Exceptional products, fast and careful shipping, very satisfied with my three successive purchases.
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C
Rating: 5 out of 5
Perfect customer service advice
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C
Rating: 5 out of 5
Beautiful motorcycle boots, beautiful finishes, very satisfied, very fast delivery. Very useful phone contact. I recommend this site. Thank you.
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D
Rating: 5 out of 5
Excellent service. Highly recommended.
S
Rating: 5 out of 5
Fast delivery, jacket as per the order. The product was perfectly packaged with a bag provided! I recommend without restriction
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H
Rating: 5 out of 5
Beautiful leather. Nice finishes and perfect packaging
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C
Rating: 5 out of 5
This was the second gift to my husband and it was a great satisfaction. Thank you
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J
Rating: 5 out of 5
Superb and comfortable boots
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C
Rating: 2 out of 5
Simply not what I expected, not to my taste
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Response from Cuirs Guignard
Hello, you indeed contacted us to inform us that the handbag did not suit you, we refunded you as soon as we received your return package. We believe that the rating of 2 given is more for the bag than for the handling of your order and your refund. Best regards, ETS GUIGNARD
M
Rating: 4 out of 5
Very good contact with the advisors, really pleasant staff. Impeccable delivery and perfect product
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C
Rating: 5 out of 5
Super handbag
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J
Rating: 5 out of 5
Ease of finding the right size with the provided help Speed of delivery
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G
Rating: 5 out of 5
the size of the jacket corresponds exactly the order tracking perfect and by phone a very good listening and always available. good team
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Y
Rating: 5 out of 5
Leather bag meets my expectations. Fast shipping. Product well packaged.
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S
Rating: 5 out of 5
The products are of great quality, the customer service always attentive and very friendly.
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C
Rating: 5 out of 5
Purchase of a pair of leather boots. Very good quality and good advice. Christian
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S
Rating: 3 out of 5
Customer service is good but they don't speak languages like Spanish.
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Response from Cuirs Guignard
Hello, thank you for your message. Indeed we are French, but we have one of our colleagues who can speak Spanish or English if necessary. Have a good day ETS GUIGNARD
M
Rating: 5 out of 5
Fast shipping and serious company and I highly recommend and see you soon
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J
Rating: 5 out of 5
Hello, it was the first time we went to the store. Very warm welcome, good advice. Beautiful clothing.
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L
Rating: 5 out of 5
The shipping is fast. The product is of very good quality and corresponds perfectly to what I hoped for. Very good communication with the people on the site...
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C
Rating: 5 out of 5
Last minute information by phone very friendly at 7 PM, despite the holidays and the announced delivery times (15 days to 3 weeks), the boots arrived within 48 hours, even ahead of the birthday. Wise advice regarding the size, the product is perfect, the service too.
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U
Rating: 5 out of 5
Very good site. Lots of choices. Correct prices. Top customer service, fast, efficient, serious and friendly. To recommend.
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P
Rating: 5 out of 5
very good quality beautiful finish
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L
Rating: 4 out of 5
Delivery time and product quality
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E
Rating: 5 out of 5
Delighted with the quality of the leather boots. And perfectly matches the visual on the site. I contacted customer service because I had a doubt about the size, they advised me very well and shared very good advice. I highly recommend! Thank you again!
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.
Rating: 5 out of 5
Fast delivery and return the jacket is well tailored very satisfied for the moment.
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I
Rating: 5 out of 5
Very nice three-quarter Delivery top Customer service also A customer for years and never disappointed! Thank you
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C
Rating: 5 out of 5
Super happy with my cowboy boots. Blue leather. This is my third pair. I have a black leather pair and a pair in python skin. very fast delivery. Perfect size. Lots of choices on the site, only downside is that there are only 2 brands represented
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H
Rating: 5 out of 5
Very satisfied with my purchase
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S
Rating: 5 out of 5
The lavender jacket is splendid! Well cut, beautiful material, beautiful color. I am delighted. And the customer service is very attentive. All made in France for a really affordable price!
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N
Rating: 5 out of 5
Serious establishment. Jacket purchased of great quality, perfect size, reasonable price. Shipping by Colissimo, good for local business. To recommend without reservation.
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C
Rating: 5 out of 5
Super well respected and well scheduled deadline Thank you
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C
Rating: 5 out of 5
The jacket that was delivered to me is very good and meets my expectations... the delivery was fast.
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T
Rating: 5 out of 5
The contact and the products are excellent
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P
Rating: 4 out of 5
Having recently purchased a leather jacket, be careful with the size despite the size guide. After measuring my chest which corresponds to XL, I decided to order 2XL for more comfort. After receiving the jacket and trying it on, I was not comfortable in my movements especially since in winter, you can have a sweater on. I requested an exchange for 3XL, the transaction by phone went well and the shipping was fast. Now I am comfortable in this jacket.
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C
Rating: 1 out of 5
I request a refund for my purchase because I was assured of the provision of a size after visiting and returning the product to the store in Mauléon that I apparently will not be able to have before September. I have made a request to a consumer association
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Response from Cuirs Guignard
Hello We do not understand your message and are more than surprised. We indeed informed you that we no longer had the product in stock and would have some for the return in September. We offered to cancel the order immediately and refund you and you refused and said you would wait. And now you note that we do not want to refund you ?????? and that you want to make a complaint to an association, we do not understand your reaction at all and why you note this ... We immediately cancel your order and refund you, we prefer. Best regards ETS GUIGNARD
L
Rating: 5 out of 5
Order processed quickly, no delivery issues and beautiful perfect, true to the photo. A big congratulations!
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N
Rating: 5 out of 5
Perfect! Quality product and fast shipping. Thank you
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M
Rating: 5 out of 5
Very nice bag.. nice quality. Super. Thank you
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