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C
Rating: 5 out of 5
Speed of order management with a smooth reception of the cowboy boots. Very satisfied with the quality of the merchandise.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 286 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very satisfied with the leather jacket. Very supple leather, superb color, impeccable finishes. Really delighted. Thank you.
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A
Rating: 5 out of 5
Very good. Quality product and on-time delivery.
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A
Rating: 5 out of 5
Jacket identical to the photo and very good quality.
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T
Rating: 5 out of 5
The bag is very pretty and the leather is durable.
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N
Rating: 5 out of 5
Excellent site, product corresponding to my order and of very good quality.
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C
Rating: 5 out of 5
Very good products at reasonable prices, perfectly packaged and delivered very quickly (3 days). I will return.
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L
Rating: 5 out of 5
Thank you Fast delivery and quality leather I am delighted I recommend
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G
Rating: 5 out of 5
Perfect boots, but too pointed for my taste; I prefer the Mexican boot with a rounder toe box
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J
Rating: 2 out of 5
Beautiful product with a nice aesthetic but a bit disappointed with the quality. First use for my bishop jacket, unfortunately I wore this jacket in a downpour after having waterproofed it as recommended. However, stains appeared on the shoulders after air drying on a hanger... I expected better quality and am worried about the future of my jacket
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Response from Cuirs Guignard
Hello, We have taken your feedback into account. We have sent you a return label to send back the jacket (for free) so that we can take the necessary steps and send it back to you at our expense. We are always listening to our customers' needs. You can contact us at the Mauléon store at 05.49.81.46.94 or via our email: [email protected] Best regards
M
Rating: 5 out of 5
Hello, Guignard leather has been amazing. I ordered a pair of boots and since I am hospitalized, they prioritized my order instead of waiting fifteen days. I received my boots in four days and the quality of their products is very good and beautifully made. There is nothing to say, it is pure happiness. I wish a very happy new year to the whole team and a very long life to the Guignard company.????? Best regards Mr. Charloy Laurent
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G
Rating: 5 out of 5
Very good handling of the order and the return and refund because there was a size problem..
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P
Rating: 5 out of 5
Purchase of a women's leather bomber jacket. Good phone advice before purchase for size choice and confirmation of the exact color: the store knows its products and their fit well. Fast shipping. Perfect size, excellent quality (leather and finish). My first experience of an online purchase of a garment at this price without prior fitting. A flawless experience!
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F
Rating: 5 out of 5
Serious company, this is my second order, still very satisfied, packaging done with care, quality product, I recommend this site
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M
Rating: 5 out of 5
Very good quality
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M
Rating: 5 out of 5
An order with an exchange because the size did not fit. First order very fast and the exchange too. Very courteous on the phone. I recommend.
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V
Rating: 5 out of 5
Quality product Fast delivery Contact with the seller was so easy We go there and return with our eyes closed
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C
Rating: 5 out of 5
Nothing to say!!! PERFECT maybe!!!!
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M
Rating: 5 out of 5
I just received the ankle boots, as always magnificent, thanks to the staff for their great kindness ??
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Response from Cuirs Guignard
Hello; As indicated on the site, the shipping time is 15 days to 3 weeks. Your order was placed on 23/12/2023 and is being prepared for pickup at the post office point you chose. You have received notifications by mail. You should receive it on time. Do not hesitate to contact us at the Mauléon store, we are available and at your service, just as we are for all our customers. Best regards.
B
Rating: 5 out of 5
Magnificent cowboy boots Fast delivery
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B
Rating: 5 out of 5
Excellent products top delivery
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B
Rating: 5 out of 5
Excellent products top delivery
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B
Rating: 5 out of 5
Products of rare quality. Top delivery nothing to say except thank you and congratulations
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L
Rating: 5 out of 5
I wear size 43, after ordering a pair of boots in size 44, it turns out they are too small for me. I am therefore proceeding with the exchange and resending the too small pair. Barely a week later, and despite the end-of-year holidays, I receive the new pair in size 45 that I requested. I thank Cuirs GUIGNARD for this excellent after-sales service and highly recommend this company.
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J
Rating: 4 out of 5
Very good product unfortunately a small defect on one of my boots a bit disappointing given the price
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Z
Rating: 5 out of 5
Pleasant phone reception. Very good assessment of the size to order. Fast delivery and no surprises. Nothing to add. Perfect service. I validate and recommend. Happy New Year.
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J
Rating: 4 out of 5
Very good customer service. I ordered boots that I received quickly. They were beautiful, unfortunately, I have a wide foot and they did not fit in the shaft. I therefore returned these boots and called the company several times and was always very well received.
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C
Rating: 5 out of 5
Knowing the Schott brand for 40 years, for me it is the best brand for leathers and suedes
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I
Rating: 5 out of 5
Very serious company with professional, friendly, and very accommodating representatives.
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K
Rating: 4 out of 5
Very nice brown aviator leather jacket, good fit and nice color, the only downside is that it runs small, you can't wear anything underneath. I took size M, I have to return it to get the next size up.
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P
Rating: 5 out of 5
Magnificent Santiag ankle boots, of good quality Delivered ahead of time
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F
Rating: 5 out of 5
Super welcome. Very attentive staff, everything perfect
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R
Rating: 5 out of 5
Fast delivery time for the product in stock. The additional questionnaire for size when ordering reassures in case of doubt. Pleasant and present customer service by phone. The product received corresponds well to the description. You can order with complete peace of mind.
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P
Rating: 5 out of 5
Very fast shipping, ease of purchase and payment options. As a criticism: the photos are not very good and do not do justice to the garments, in the photos the colors are more muted
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D
Rating: 5 out of 5
I first contacted the Mauléon store to check the availability of the bag, immediate positive response from a very friendly seller. Then ordering was very easy on the company's website. And delivery in record time!!!! Satisfaction all around. I highly recommend this company for its friendliness, efficiency, and the quality of its products.
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J
Rating: 5 out of 5
Very happy with my purchase, fast delivery, product of very very good quality. I made just one phone call and someone answered me right away with very good advice. My purchase was a pair of leather boots, the size was slightly too big, I returned my package and right away they replaced it, they are super responsive. For everything leather, I know where to shop now. I recommend without hesitation.
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J
Rating: 5 out of 5
Quality and services at the top
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M
Rating: 5 out of 5
Very well made product, fast delivery - well packaged, return well accepted and immediate refund
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C
Rating: 5 out of 5
Excellent professional
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C
Rating: 5 out of 5
Very nice quality, very well finished down to the smallest detail. Very satisfied with the products and shipping service, nothing to say other than thank you. Pascal
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