Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Disappointed the leather remains very stiff, I ordered other high cowboy boots from you they are too stiff to put on, I took them to my cobbler twice to soften them nothing to do I will try to sell them but I remain very disappointed by the fit and the difficulty to put them on...
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Response from Cuirs Guignard
Hello, We are really sorry if the leather does not suit you, all cowboy boots are made of cowhide. They tend to soften once worn, while keeping a good fit. High cowboy boots are always a bit more difficult to put on at first especially if the instep is high it all depends on each person's morphology. Best regards ETS GUIGNARD
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ANNE R.
Rating: 4 out of 5
Satisfied with the order and product delivered quickly
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NADUB
Rating: 4 out of 5
Purchase of a good quality rabbit poncho but would have been perfect if it had been a bit longer. A bit short (one size) for tall people.
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Client
Rating: 3 out of 5
Product as described but buttons are already coming off after barely 2 weeks of wearing it. Huge disappointment given the price... One expects the buttons to be well attached
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Response from Cuirs Guignard
Hello, We have just seen your message, we are really sorry, this is indeed not normal! You will find in your email inbox a Colissimo label for returning the jacket, we will do what is necessary. Our apologies, Best regards ETS GUIGNARD
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Client
Rating: 4 out of 5
Very good customer relationship
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Client
Rating: 4 out of 5
I am very happy with the red Mayura cowboy boots! Small downside: the sole is bare, so you need to think about going to the cobbler before wearing them! Fast delivery compared to the announced timeframe. Good quality boots!
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fabien
Rating: 3 out of 5
Good product, except that it is not the requested color!!
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Response from Cuirs Guignard
Hello, We have just read your message, you ordered a jacket in ocean color. We are really sorry if the color does not suit you, in that case do not hesitate to return the jacket for a refund. Best regards ETS Guignard
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Pierron A.
Rating: 4 out of 5
Deadlines respected..nothing to report..everything is ok.
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client(e)
Rating: 3 out of 5
Leather jacket received quickly. However, at first, I was disappointed because the leather received does not match the item ordered online in every way. Removable hood of a different color, different stitching on the jacket, additional snap, in short, it is different from the images on the site. I hesitated to get a refund but I eventually appreciated the differences. One piece of advice I would give to CUIRS GUIGNARD is to take photos of the leather jackets that match those sent...
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Sosso
Rating: 4 out of 5
Very beautiful jacket. Nice cut. I recommend this site
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Laurent
Rating: 4 out of 5
Product conforms and of quality, perfect delivery
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Sylvie G.
Rating: 4 out of 5
Purchase of a women's jacket. Very nice jacket, good quality, the shape is superb, one downside, some snaps did not hold.
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FLORENCE N.
Rating: 3 out of 5
I returned the jacket because I didn't like the two-tone gradient side, at my expense. The person I spoke to on the phone told me that for the next shipment since I am exchanging this jacket for another of the same color, the company would include a 'return voucher' in case of a new exchange. It might be wise to include said voucher from the start..
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Client
Rating: 4 out of 5
Super quality
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Client
Rating: 2 out of 5
Fast and well-protected shipping. Beautiful quality jacket. Good experience that I will repeat and recommend to my friends. A downside for the delivery, package delivered at home upon presentation of the QR code, so obligation to be present and the post office does not respect its commitment. Blocked an entire day at home and delivery the next day at noon without being informed.
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Response from Cuirs Guignard
Hello madam, we have taken your opinion into account. All orders are sent from our store against signature to secure the receipt of packages. We are sorry for this inconvenience due to the post office, we are glad that the product suits you, we remain at your disposal. Best regards.
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Marie B.
Rating: 4 out of 5
The website is well made. The speed of delivery is surprising! You can tell it's a serious company. The quality of the leather is superior to what you can find in stores, unfortunately... the sizes do not match (too small, the XL corresponds to an L and there is no XXL). Too bad. The return conditions are very well managed and very clear. Really, it's an excellent
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Michel
Rating: 4 out of 5
Very good quality bag. Quality leather. Very good product. A bit of delay in delivery.
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Client
Rating: 1 out of 5
I wear a size 45, I ordered a 46. Unwearable boots! Tight everywhere. Scam! At this price? It's outrageous.
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Response from Cuirs Guignard
Hello, We take your disappointment regarding the size of the boots into account, we are really sorry that they do not suit you. Perhaps you have a high instep, these boots do not have a zip system, elastic for ease and can therefore pose problems for some people. We have been working with this recognized brand for many years, quality recognized. If as you note, you cannot wear them, you can return the package for a refund, send us a return request by email or by phone. Best regards ETS GUIGNARD
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Yvette F.
Rating: 4 out of 5
Jacket received quickly. Beautiful quality. Satisfied with the product.
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Client
Rating: 4 out of 5
I am waiting for my order but the person I spoke to on the phone was very friendly and efficient, thank you.
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LUCIEN P.
Rating: 4 out of 5
Package received on time and in good condition, merchandise of excellent quality. I recommend this site.
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Monsieur F.
Rating: 4 out of 5
Satisfied with my purchase, a short men's leather jacket. Small downside: - The leather has a slightly unpleasant smell but should disappear quickly over time. Other than that, very good quality/price ratio.
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Response from Cuirs Guignard
Hello sir, we sent you a message to your email with the tracking number "colissimo" during the shipment. We have just resent your invoice to your email. (please note that the messages may be in SPAM). We remain at your disposal for any other requests or information. Best regards
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C. C.
Rating: 4 out of 5
Product apparently of good quality, delivered quickly. A bit disappointed by the color of the leather compared to the photo.
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patrick H.
Rating: 4 out of 5
Hi, nothing to say, everything is fine
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Client
Rating: 4 out of 5
Beautiful product of very good quality
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Client
Rating: 4 out of 5
A very fast shipment.
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Première C.
Rating: 4 out of 5
Standard very easy to reach with pleasant listening and help from the advisor. Fast delivery and very well prepared package. The jacket is of good quality, well cut, quality leather. We are not disappointed with the order.
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Client
Rating: 4 out of 5
Good experience
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Client
Rating: 4 out of 5
I took size M, I am 1.69m and 55kg. The jacket fits correctly for those who like them rather fitted. The color is rather blue-gray with a slight worn effect. Original but not flashy.
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Client
Rating: 3 out of 5
Very little information following the order.
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Response from Cuirs Guignard
Hello sir, we have just taken note of your opinion. The package is being distributed at your chosen relay point or post office. We have sent a message with the tracking number. We remain at your disposal if you have any questions or specific requests. Best regards.
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Laetitia V.
Rating: 3 out of 5
I ordered a red bag and in the photo it is indeed red, but in reality it is raspberry.
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Client
Rating: 4 out of 5
Nothing to say, perfect size;;
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MARLIER C.
Rating: 3 out of 5
Too bad to have to pay for delivery and return of the order otherwise nice site...
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Claire
Rating: 4 out of 5
Good reception on the phone. Fast delivery. I had to return the item because I ultimately chose another color. The exchange went smoothly.
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Bets
Rating: 2 out of 5
The delivery deadline was respected, however the product does not match the description on the site where it is noted lamb leather while it is sheep leather, the appearance is not at all the same. So disappointed. The finish of lamb and sheep is not the same, lamb is much smoother. Oakwood notes well on its site sheep leather and not lamb leather.
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Response from Cuirs Guignard
Hello, we have just become aware of your review regarding your purchase on 26/04 for a women's leather jacket from the Oakwood brand ref 62065. It is a flagship product of the collection, we have not received any unhappy feedback on it. Regarding the skin, as you know, lamb and sheep are the same animal, the Oakwood brand notes on its labels material always sheep and does not make a distinction. Whereas on our side, we differentiate between sheepskin with visible sheep fur and lamb skins used for jackets. We have in no case lied in the description! If you are really disappointed with the product, do not keep it, return it to us, we will refund you. Have a nice day ETS GUIGNARD
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Client C.
Rating: 2 out of 5
I ordered a size L red leather vest, my partner tried it on and it seemed a bit tight, no matter I will exchange it for size XL. First snag it is not available in red but in black, well let's move on, it will be fine anyway. The return and exchange went well a little over a week... And then big disappointment, the size XL after trying is smaller than the size L in red.
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Response from Cuirs Guignard
Hello, we are really sorry, indeed you ordered a red vest in size L, size XL was already not available on the site at that time. You came back to us because it was too tight, not having the red we offered you either a refund or an exchange with the black, you accepted. We did indeed exchange for size XL just one size up, we are really sorry that it still does not fit. Do not hesitate to contact us for a return for a refund. Have a nice day ETS GUIGNARD
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Lucile W.
Rating: 4 out of 5
Fast delivery and well packaged
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Client
Rating: 4 out of 5
Satisfied with the jacket, for the quality to see over time
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Bernard P.
Rating: 4 out of 5
Hello Very nice boots purchased. 3rd pair. We are delighted. Just a small downside if they had been soled it would have been perfect. Best regards
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Client
Rating: 4 out of 5
The stitches of the vest are visible in places
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