Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Super fast delivery, thank you. Too bad the size XL is too small, a larger size would have been more judicious. But your sizes need to be reviewed, thank you anyway.
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cambier
Rating: 1 out of 5
Received my jacket in a plastic bag thrown in a box, the fur on the hood is not fox but raccoon, I paid very dearly for what it is, very disappointed, but I keep it anyway because it makes a nice silhouette... I had been waiting weeks to treat myself, I will not order from them again...
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Response from Cuirs Guignard
Hello Mrs. Cambier, We are truly surprised by your message, we are not used to throwing jackets as you note, quite the opposite, and you will notice that you are the first to make this remark. We ship the clothing in our 100% recyclable CUIRS GUIGNARD plastic bags, the garment is folded flat inside to avoid bad creases during transport. The package is indeed in cardboard, of very good quality to arrive in good condition at delivery, it is plain without advertising to avoid theft. As you note, this product is of very nice quality and worth its price, it makes a nice silhouette and the quality is top, we have no returns on this product. If however, you are really disappointed with us, we prefer that you do not keep the garment. We wish you a nice day and happy end-of-year holidays. Best regards, ETS GUIGNARD
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Client
Rating: 4 out of 5
Very good service and very good product
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Lolo
Rating: 4 out of 5
Good products on the men's leather vest (guignard). For the women's leather vest (Last rebel), the lining size is too big and overflows. Too bad.
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Client C.
Rating: 4 out of 5
Too bad the size is too small, XXL too tight and no bigger... really a shame.
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Client M.
Rating: 3 out of 5
Very nice quality, but had to take an extra size in the Men's Sendra cowboy boots because of the belt around the boot, luckily he has a slim foot... maybe it should be warned that the customer should be very slim-footed. I therefore give up ordering for Women, my instep does not allow me to own... your cowboy boots site is only for skinny people. Moreover, the return in tracked Collissimo is very expensive. It is not understandable that you cannot establish free returns at relay points. Best regards. Mrs. Moreau.
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Response from Cuirs Guignard
Good evening, you ordered on our site the pair of leather boots 8286, which is a model that fits normally quite well. We always specify to our customers who seek advice by phone or by email to take their usual size unless the instep is quite strong. We always find this issue on cowboy boots, as there are no zippers or elastic openings. But we have no issues fitting our customers, regardless of their morphology. On your order, you benefited from free shipping, as for the return costs, we make it clear that it is the customer's responsibility, we are a small structure and cannot afford it. We are really sorry for your dissatisfaction. Good evening ETS GUIGNARD
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Anthony
Rating: 4 out of 5
Fast, quality product, too bad it didn't arrive in the right color, but it's not that serious, it's just a bag.
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Response from Cuirs Guignard
Hello, we are really sorry if there is a color error, you had chosen dark brown, if it is not the one received, contact us, we will proceed with the exchange. Have a good day ETS GUIGNARD
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Pierre H.
Rating: 2 out of 5
White marks everywhere and a fur with defects, it can be fixed but still not great. This jacket is very beautiful otherwise.
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Response from Cuirs Guignard
Good evening, we acknowledge your message and are truly sorry. You purchased a hooded fabric jacket with faux fur on our site. Please do not hesitate to contact us if the jacket has defects, we will remedy it and replace the item for you. Once again, our apologies and please contact our store as soon as possible at 05 49 81 46 94 or at [email protected]. Good evening, ETS GUIGNARD.
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Yann
Rating: 4 out of 5
Satisfied with my purchase but I thought my boots would be made in France!
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Maryse L.
Rating: 2 out of 5
Handbag ordered 8 days ago, called twice. Today I am told that the item is not in stock, but debited from my account the next day!!!! Not serious and not sure to have it for Christmas!!!!
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Response from Cuirs Guignard
Hello, you ordered a handbag on the site on 05/12, which is 7 days from today (not working days as there was the weekend!). It is clearly noted on the product sheet that this product is shipped within 10 working days. We respect the indicated timeframe and have no delays. The timeframe is also noted again in the cart before order validation. We highlight it as much as possible to avoid this kind of problem, especially as the holidays approach. Your delivery is scheduled for next week as announced by phone. Furthermore, regarding payment, we explained to you that like all stores or online sites, payments made by credit card are naturally debited the same day or the next day and, like everywhere, we do not have control over bank sites. Hoping to have reassured you as best as possible, have a good day! ETS GUIGNARD.
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Client F.
Rating: 4 out of 5
Very nice jacket, perfect leather, delivered on time.
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Client
Rating: 4 out of 5
Fast and in accordance with the descriptions.
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LEGRAND
Rating: 4 out of 5
Nothing to report, good quality leather, I recommend it.
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leveille Y.
Rating: 4 out of 5
fast delivery, product matching the description, very satisfied
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Gerard
Rating: 4 out of 5
Fast delivery and very good leather quality
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Client
Rating: 1 out of 5
Leather jacket ordered, delivery rather quick, but very disappointing product. Pieces of leather assembled, no lining no hems, rough cut. I do not recommend this company. Claudie Berlan Perpignan
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Response from Cuirs Guignard
Hello, We acknowledge your comment regarding your purchase. However, you are talking about a specific item, while we offer different qualities, we are sorry that the product does not suit you and that you generalize. You purchased a product ref 10355 on sale at the price of 116 €. It is clearly stated in the description that it is very slightly lined and glued on the leather a bit like on stretch pants. Moreover, you note assembled pieces of leather, there we do not quite understand, all leather models necessarily have several pieces of leather, imagine the size of a lambskin! For the leather cutting, it is just at the bottom, it is a clean cut, it is done on purpose you guess it is not an oversight of the cutter, it is to bring a touch of originality! If the product is really disappointing, we do not force customers to keep the garment, return it and we will refund you. Best regards ETS GUIGNARD
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Jean L.
Rating: 4 out of 5
Very good quality product and very well packaged However, the color did not match the order black instead of blue but the interested party preferred black Don act Gilbert FARNAUD
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Alain P.
Rating: 4 out of 5
I ordered a women's leather jacket indicating the measurements of my wife. The item is of very good quality: Elephant leather jacket for women. Received in a reasonable time, less than eight days. Package delivered in perfect condition with a hanger offered by Guignard.
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Client
Rating: 4 out of 5
Very good quality product, fast delivery, good phone contact. A bit expensive for leather pants but the quality is there.
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Client
Rating: 4 out of 5
Not bad to see over time if not very good
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Client
Rating: 4 out of 5
Item received in 3 days. Small problem, the size S of the jacket is rather an XS while my verified measurements correspond well to a size S on the size chart!!!
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Nicolas
Rating: 4 out of 5
Very good purchase, beautiful cut, fits perfectly, pleasant to wear, very happy
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Monsieur J.
Rating: 4 out of 5
It's the product I needed! Being tall, this three-quarter fits perfectly!
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Client
Rating: 3 out of 5
The product is excellent, the phone reception as well as the speed of shipping is also good. However, the size chart is wrong. The measurements for the chest and waist corresponded to 4XL while even 2XL is a bit loose!
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cerol J.
Rating: 4 out of 5
Very nice leather jacket, it is warm and made of soft leather... thank you
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Youss
Rating: 4 out of 5
Superb jacket, small downside, the buttons holding the collar are poorly sewn and do not hold well. Too bad.
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Saint-Leger M.
Rating: 4 out of 5
I ordered an item that arrived within the announced deadlines - very good quality jacket and conforms to expectations. Unfortunately, this item was not my size (too tight). Return of the item and refund received quickly.
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Pascal
Rating: 4 out of 5
No problems encountered, quick handling of my questions and good advice regarding the choice of the appropriate size.
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Lelica
Rating: 4 out of 5
Good product, it runs large and it's a bit hard, you have to adapt. Fast delivery, generally satisfied.
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Domi
Rating: 4 out of 5
Very nice fine leather jacket, very well tailored and great price!!! Fast delivery below the announced deadlines.
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Eric
Rating: 4 out of 5
First satisfactory order, the leather is presumably of good quality
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Client
Rating: 4 out of 5
Very beautiful boots, very beautiful quality... but too long in terms of delivery, for 12€ it's very expensive.
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Client
Rating: 4 out of 5
always excellent
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Julien
Rating: 4 out of 5
I did not finalize the order because there was a stock issue. However, I was contacted by Maude who was very professional and very friendly. Hopefully next time!
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Client
Rating: 4 out of 5
Good tracking of the package, Product faithful to the web description.
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Client
Rating: 4 out of 5
very good phone contact and good quality leather
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FLORENCE P.
Rating: 2 out of 5
Thank you I am very satisfied
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POLLIAND
Rating: 4 out of 5
Package arrived on time, well packaged. Product as expected from my choice
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Sophie T.
Rating: 4 out of 5
Very nice quality leather, beautiful color, slightly fitted cut.
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andre
Rating: 1 out of 5
Today I am waiting for the receipt of the product I ordered. I have to wait a little longer, my order will be paid and processed before delivery !!? I will express my opinion later (in a few weeks)
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Response from Cuirs Guignard
Hello, You ordered on our site on 08/10 for a pair of boots ref 205 in size 39. As noted on the product sheet, the delivery time is 15 days / 3 weeks. They come directly from our supplier in Spain. Your package is scheduled to depart this afternoon or Thursday morning at the latest, which is 8 / 10 days after your order, so we have largely respected our deadlines. As for payment, you opted for an immediate debit payment, so the charge is made on the same day as the purchase, we have no control over it. Hoping to have best addressed your dissatisfaction. Best regards, ETS GUIGNARD
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