Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews

Summary of reviews

Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.

Reviews 1, 2, 3 and 4 stars

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M
Marion
Rating: 3 out of 5
Phone advice very good, very fast delivery. But I received a jacket that does not quite have the same appearance (quality of leather) as in the photos on the site and whose label was cut off, which looks a bit dubious, especially for a gift. No indication of material. I am therefore a bit disappointed.
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Response from Cuirs Guignard
Hello, The label of the garment was cut off because the sale price appeared just below and since it is a gift we thought it was better to remove it. Regarding the composition of the garment, a label is attached inside on the lining. We hope that the item will suit the person to whom you will give it and we wish you a very happy end of year celebrations. In any case, do not hesitate to contact our customer service who can answer your questions. See you soon, Cuirs Guignard
C
Client
Rating: 4 out of 5
Hot to buy leather, especially on 2 photos. But the service, delivery, and product are top!
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Client
Rating: 4 out of 5
Well packaged, fast delivery and beautiful quality !!
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lydie
Rating: 4 out of 5
Order conforms to the request, fast shipping, good quality leather
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Monsieur G.
Rating: 4 out of 5
I am very satisfied with the management of my order, the quality of the product, and the packaging. I will surely be a customer again.
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Damien
Rating: 4 out of 5
Responsive deadlines and advice.
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Nérisse 2.
Rating: 4 out of 5
Very good product. ????????
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Chirade
Rating: 4 out of 5
Exactly as I wanted. And it smells like leather, the real thing. No bad surprises.
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fabrice
Rating: 4 out of 5
Order received quickly, product OK, nothing to say
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Habchi
Rating: 1 out of 5
I still have not received my order
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Response from Cuirs Guignard
Hello, On our side, your order was placed on 27/11 and shipped on 28/11. We are inquiring with the post office to give you more information about your package. See you soon, Les Cuirs Guignard
A
AZOUS
Rating: 4 out of 5
Good site. Excellent products. Keep it handy P.AZOUS
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Client
Rating: 4 out of 5
Excellent product
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Bm
Rating: 4 out of 5
Order received without issues. Customer service is very attentive. Would recommend in the future
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pyouen
Rating: 3 out of 5
I am disappointed with Guignard leathers because I recently bought cowboy boots in size 43, it was the last pair in that size, so there was a discount but for me they were not new (the brand inscription on the soles was partially erased) hence my deduction.
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Response from Cuirs Guignard
Hello, We assure you that the boots shipped are indeed new. The scratches present under the soles were certainly made during fitting in the store, but under no circumstances do we sell second-hand boots. Please feel free to contact our customer service if needed. Have a nice day and see you very soon, Les Cuirs Guignard.
N
Nini
Rating: 4 out of 5
Fast shipping but received a defective new product (inner seams torn). Hence the 4 stars instead of 5... On the other hand, excellent customer service: attentive, quick, efficient, and pleasant!! Product returned at their expense because it was defective and a new item sent in excellent condition and in accordance with my order. I highly recommend this site.
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Demaille
Rating: 4 out of 5
Order well received. Beautiful jacket, very pleasant leather and color as I hoped. I recommend this site.
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MARTIN L.
Rating: 4 out of 5
Satisfied, fast shipping, good quality of the coat I received.
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Client
Rating: 4 out of 5
Efficiency, although 1 of the products was out of stock, reactivity & speed Good value for money Thank you
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Client
Rating: 4 out of 5
Very good quality, perfect timing
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Client
Rating: 4 out of 5
The product corresponds to the photo. Order processed quickly.
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Client
Rating: 4 out of 5
Fast and secure delivery. and the product is of good quality
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pascal
Rating: 4 out of 5
Very fast.
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Mariefrance
Rating: 4 out of 5
Very nice products and services following perfect phone welcome. Thank you
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Client
Rating: 4 out of 5
Fast. Efficient.
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Client
Rating: 4 out of 5
Nothing to report good service
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Client
Rating: 4 out of 5
Fast delivery, compliant product Very good
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Dusollier P.
Rating: 3 out of 5
Very nice coat, but at 449€ and losing buttons after a week, it's not great. Do we have to find a seamstress to redo them all?
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Response from Cuirs Guignard
Hello, We are really sorry for this inconvenience, we have a customer service and our own seamstresses. We can certainly take care of this type of repair. See you soon Cuirs Guignard
C
Client
Rating: 4 out of 5
Serious company easily reachable with very good quality leathers, I recommend without hesitation
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Jackie L.
Rating: 4 out of 5
This is my first order and I am very satisfied. Quality leather jacket with very good finishes. Fast delivery and without any problems.
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Jean D.
Rating: 4 out of 5
Product as described, correct delivery, very good quality/price ratio
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Client
Rating: 4 out of 5
Serious. I am waiting to see the refund delay following the return of items.
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Client
Rating: 4 out of 5
No problem with the order processing, competent service.
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Sylvie
Rating: 4 out of 5
I ordered a jacket that unfortunately was no longer available. Great responsiveness from the team who immediately offered a commercial gesture for the inconvenience. New order placed and jacket received and of good quality, very soft lamb leather. Nice purchase from a site I didn't know at all. Bravo.
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Client
Rating: 4 out of 5
Very good both for the merchandise and for the delay
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martine
Rating: 4 out of 5
Very fast delivery, beautiful product, leather a bit wrinkled nonetheless upon delivery
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Client
Rating: 4 out of 5
Very satisfied, my jacket arrived quickly, well packaged and corresponds to what I expected.
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José
Rating: 4 out of 5
Very good quality, I might order a size up, as it is really tight with socks.
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lawruk
Rating: 4 out of 5
Hello, I am completely satisfied with my order in terms of timing, price, and product quality.
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Gilles
Rating: 4 out of 5
Fast delivery
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Client
Rating: 4 out of 5
I recommend this site and I am satisfied with my order and its processing, however the delivery time was a bit long.
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