Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
I am still waiting for the package, however the payment has been made. Nothing more to say.
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Response from Cuirs Guignard
Hello, As discussed over the phone, the package was shipped as soon as we received your order and we had indeed received confirmation of delivery from our provider. An action has just been taken to request compensation. We will keep you updated very quickly on the progress of this case. The Cuirs Guignard team.
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Client D.
Rating: 4 out of 5
Order and delivery without any issues. A few small traces of glue or varnish on the back. Following my call, the Guignard house retrieved the jacket (return costs at their expense) and returned it to me a few days later cleaned. I rarely leave a review after an online order but here... really delighted with the service and I am quite demanding.
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Emilie G.
Rating: 4 out of 5
Leather with some defects and some stains. Otherwise well fitted
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Lily R.
Rating: 4 out of 5
Quick response to our questions as well as very careful sending of our item. I recommend.
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Philou
Rating: 4 out of 5
Happy with my new leather, I pass the address to my friends, only regret, ad 'free shipping not applied, but no regrets'.
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Cliente
Rating: 1 out of 5
Since the item was not available, I was informed that another brand would be sent to me. Moreover, I expressed my satisfaction by email - the interlocutor left me a more unpleasant message. I still accepted the item by email, a few days later, I was informed that I still had not validated! Since then, no news and I am still waiting.
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Response from Cuirs Guignard
Hello, Our cowboy boots are made in Europe and shipped on demand from our supplier. That is why we indicate on our product sheets the estimated delivery times of 3 - 4 weeks. Unfortunately, the pair of boots you ordered was out of stock with our supplier (manufacturer of the Sancho brand) at the same time. We immediately informed you that the delay would be extended to 4 - 6 weeks (manufacturing time), offering you to accept this new delay or to exchange the ordered item for an equivalent product from the Mayura brand with a dispatch within 10 / 15 days. We are truly sorry but we have done our best to meet your expectations and process your order under the best possible conditions. The Cuirs Guignard team.
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Perret
Rating: 4 out of 5
Had problems choosing the size of my garment, I am now satisfied.
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Sandrine
Rating: 4 out of 5
Good delivery time but unfortunately I had to return the package because there was a defect and it was too big. Very pleasant phone contact! I am waiting for the return.
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M. J.
Rating: 4 out of 5
Product completely compliant in quality and price, ultra-fast delivery.
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Ronan L.
Rating: 3 out of 5
The customer is not informed about the progress of their order on their account... this is a weak point... Package not received yet.
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Aina
Rating: 4 out of 5
First order, I really like the jacket (quality, leather, finish, price) and especially the ease of payment. Thank you.
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Provis
Rating: 4 out of 5
Very nice 3/4 beautiful material but my size L was no longer available, I still took XL because I liked the product a lot and it is almost just at the shoulders so no sweater underneath, but since it is very warm...
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Axel C.
Rating: 4 out of 5
Very nice coat, thick and warm, the Schott quality is there. Size is indeed quite large, fortunately very good advice via social media for size choice. Just a slight delay of a week to be noted regarding the shipment of the package but nothing too bad, communication was very well assured.
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Joel
Rating: 2 out of 5
The same jacket 80€ cheaper with free shipping at Cuir City (249€ against 329+12 !!!!
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Response from Cuirs Guignard
Hello, During the sales period, each merchant applies the discounts they wish based on their stock and commercial policy. Moreover, the item ordered on our site is a model from our brand Cuirs Guignard (difficult to compare if it is indeed the same model). If the item ordered on our site does not meet your expectations, we can certainly issue a refund for your order. We are at your disposal at 05 49 81 46 94. The Cuirs Guignard team
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Laurence
Rating: 4 out of 5
The 2 Schott purchases made are more than satisfactory. Indicating your measurements for the exact size, the option to pay in installments, and a quick receipt of the items. Great!
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Fleurent
Rating: 4 out of 5
Fast shipping and super jacket
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NB31
Rating: 4 out of 5
First purchase on this site, no payment issues proposed in 3 installments, which I used, only downside, I requested a delivery to a post office pickup point and they sent it to my personal address. If I chose a parcel pickup point, it’s because I am not home during the day. So I had to wait until Saturday to go to the post office.
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sof82
Rating: 2 out of 5
Size much too large M (corresponds to an L -XL) leather much too thin (whereas this was sent for a semi-rigid leather) return at our expense by tracked mail with value so 15 euros disappointed
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Response from Cuirs Guignard
Hello, Our customer service is at your disposal to make an exchange or refund for your item. Regarding the size, we are surprised by your comment as we generally do not size too large, the best way being to call us at 05 49 81 46 94 so that our team can advise you best based on your measurements. See you soon The Cuirs Guignard team
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PC
Rating: 3 out of 5
very fast delivery...but no warranty on the product!
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Client P.
Rating: 4 out of 5
I am very happy
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Lejay
Rating: 4 out of 5
Satisfied with customer service but disappointed with the product due to sizing issues, so returned at my expense.
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Christiaen
Rating: 4 out of 5
Great shipping speed. Unfortunately, the product received lacked a description online, so I was a bit disappointed...
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patrick R.
Rating: 4 out of 5
No problems with delivery or product quality, the only downside is the shipping cost, which should be free for products at this price.
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GL H.
Rating: 4 out of 5
Order placed on the site without any particular difficulties, very short delivery time, no problems to report. The vest received completely meets my expectations.
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Client L.
Rating: 4 out of 5
I ordered a jacket, it fits perfectly when I got home
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Client
Rating: 4 out of 5
Very happy with my purchase, very beautiful jacket, very nice leather delivered in 2 days, great.
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Pascale G.
Rating: 4 out of 5
Not bad choice on this site.
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masson
Rating: 4 out of 5
satisfactory product, order tracking gives complete satisfaction and fast delivery
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Client
Rating: 2 out of 5
I would read it very very very very long........
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Response from Cuirs Guignard
Hello, The delivery times are clearly indicated on each product, the majority of our packages are shipped within 2 / 3 days maximum except for specific orders such as boots or skins returned for custom manufacturing. You should quickly hear from us regarding the shipment of your order, do not hesitate to contact our customer service at 05 49 81 46 94 or by email [email protected]. See you soon The Cuirs Guignard team
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Barbieux
Rating: 2 out of 5
I ordered a beautiful quality leather and many people comment on it. BUT I did not have the opportunity to enjoy a 50 € discount on the item a few days after my order!!! Too bad for a new customer who was about to order a pair of boots .....
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Response from Cuirs Guignard
Hello, We are sorry but during sales, many of our products have more or less significant promotions depending on stock status, size choices, etc. By contacting our customer service we could have informed you if the product was going to have a discount. For your pair of boots, you may find a promotional item that will meet your expectations, and do not hesitate to contact us. The Cuirs Guignard team
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jean-michel C.
Rating: 4 out of 5
I just received my order but the overall presentation of the products and the speed of delivery impressed me.
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claude
Rating: 4 out of 5
product received on time & good quality / price ratio. I would recommend the site! . 1 downside when m, it would be good if the foam between the 2 layers of leather was a little thicker, this increases the relief of the pattern at the seam! . I had the same Mexican manufacturing with a more pronounced relief & the result is much prettier! . relatively satisfied anyway! .
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AB84
Rating: 4 out of 5
I imagined the bag a little bigger according to the photos, but nothing negative to say about the quality of the product, nor the condition and speed of my order.
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Eddy W.
Rating: 4 out of 5
Received my jacket 1 week after the order (Belgium) and it matches the photos on the internet, good quality leather. Thank you for your service
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hubert
Rating: 4 out of 5
Boots arrived very quickly, the product matched the description, we'll talk about quality in 2 years after testing.
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Caroline R.
Rating: 4 out of 5
Fast and efficient
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Florence
Rating: 3 out of 5
The leather is of good quality. The boots are comfortable. The only downside is that they don't really match the photo which presents them with a rounded toe. The ones I received have a pointed toe that is a bit too long. For a cowboy style, I recommend them.
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Client
Rating: 4 out of 5
lamb leather jacket and fox fur were mentioned in the description when ordering, but upon receiving the item, no label mentioning lamb leather and fox-trimmed hood? Likewise, no mention regarding the care of the garment - these labels seemed mandatory to me -
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Client
Rating: 4 out of 5
Beautiful leather jacket of good quality at an affordable price
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Carole
Rating: 4 out of 5
Fast delivery and no disappointment with the product
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