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H
Rating: 4 out of 5
Boots arrived very quickly, the product matched the description, we'll talk about quality in 2 years after testing.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 362 published reviews
Summary of reviews
Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Fast and efficient
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F
Rating: 3 out of 5
The leather is of good quality. The boots are comfortable. The only downside is that they don't really match the photo which presents them with a rounded toe. The ones I received have a pointed toe that is a bit too long. For a cowboy style, I recommend them.
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C
Rating: 4 out of 5
lamb leather jacket and fox fur were mentioned in the description when ordering, but upon receiving the item, no label mentioning lamb leather and fox-trimmed hood? Likewise, no mention regarding the care of the garment - these labels seemed mandatory to me -
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C
Rating: 4 out of 5
Beautiful leather jacket of good quality at an affordable price
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C
Rating: 4 out of 5
Fast delivery and no disappointment with the product
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L
Rating: 4 out of 5
very good - nothing to say
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B
Rating: 3 out of 5
I bought a pair of shoes that I couldn't see photos of like the other shoes presented and I find that the delivery date is not precise enough (too large a margin).
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C
Rating: 3 out of 5
impossible to give an opinion, 2nd reminder for evaluation. item not received. it's too early!
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Z
Rating: 4 out of 5
Perfecto well finished and warm, beautiful cut, but I am disappointed by the quality of the leather too irregular for my taste and a bit too shiny, the quality of the leather is average. This is not lamb!
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T
Rating: 3 out of 5
My down jacket is losing all its feathers, is that normal???
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Response from Cuirs Guignard
Hello, it's completely normal at the beginning, down jackets always lose a bit of feathers and volume. If it's too significant, we invite you to return the product to us for verification. We will send you a shipping voucher to your email address, so you won't have any shipping costs. We can then check your problem and make an exchange. Looking forward to your return. See you soon, The Cuirs Guignard team
C
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
Super delivery phone information, nothing to say, just to recommend
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L
Rating: 4 out of 5
No issues with delivery or receipt, the item is still different from what is seen on the site, that's the difference with the choice in store; moreover, disappointed that no solution was found regarding the fact that the right buckle makes walking painful and that returning the product is still at the customer's expense, so...!!!
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C
Rating: 4 out of 5
Everything went very well. Product conforms to the description and delivered on time.
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F
Rating: 4 out of 5
The service is of quality, the shipments are serious, however, given the price of the products, the shipping or delivery costs are expensive. Like many competing sites, these could be reduced or even offered. Frank
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M
Rating: 2 out of 5
I must admit that I was somewhat disappointed with the quality and the lack of pockets.
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Response from Cuirs Guignard
Mr. Maugis, On bomber cuts there are no more pockets, it's the model that requires that, there is no lining to integrate inner pockets since it is wool. If the product does not meet your expectations, you can return it and we will quickly process a refund. You can contact our customer service at 05 49 81 46 94. The Cuirs Guignard team.
C
Rating: 2 out of 5
Hello, I would like to know when I will receive my order already paid for since December 5th because it's a Christmas gift! No possibility, neither by phone nor by email. On the account Order in progress!!!! And a delay that can range from 15 days to a month! Otherwise, regarding the quality of the merchandise, I hope the satisfaction will be 5 stars!
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Response from Cuirs Guignard
Hello, The order is indeed in progress, we are doing everything possible to deliver it to you as quickly as possible. The production of the boots has started upon ordering, hence the delay of 2 to 4 weeks. We are always reachable by email and by phone, we will respond quickly. The Cuirs Guignard team
C
Rating: 4 out of 5
very good quality.
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N
Rating: 4 out of 5
Order made in 1 click, the site takes the precaution of checking the size, the product is delivered very quickly, the packaging is very correct.
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L
Rating: 4 out of 5
A small downside, I did not receive a confirmation email for the order. Otherwise, nothing to say, fast, package in good condition and jacket matching my expectations. Great payment in 3 installments. I recommend. Thank you
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P
Rating: 1 out of 5
Having ordered a beige leather spencer, we felt upon receipt that we had retrieved a used model, prematurely aged and polished. So for a first order... big disappointment
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Response from Cuirs Guignard
Hello, The aged beige colors always have a more used appearance but we assure you that we do not sell second-hand items. As discussed together, we will take care of your return and the full refund of your order. Hoping you will find your happiness again on our site. See you soon, The Cuirs Guignard team
S
Rating: 4 out of 5
Very good site!
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L
Rating: 2 out of 5
First order wrong size delivery
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Response from Cuirs Guignard
Hello, We are really sorry for the size error, we really thought that the size chosen by our advisors would suit you, we have also covered the return shipping costs and will send your package back immediately with a new size. Hoping that this new shipment meets your expectations. See you soon on our site. Les Cuirs Guignard
L
Rating: 4 out of 5
Very fast and impeccable service. Thank you for adapting the size according to the communicated dimensions. Serious company to recommend. Best regards
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P
Rating: 4 out of 5
The lamb leather jacket is in line with what I expected and the service is satisfactory.
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C
Rating: 4 out of 5
Quite nice leather overall.
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C
Rating: 4 out of 5
Product conforms to expectations and fast delivery. I highly recommend.
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L
Rating: 4 out of 5
Fast delivery, product conforms, beautiful quality.
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C
Rating: 3 out of 5
It is a pity that returns are not covered.
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C
Rating: 4 out of 5
Perfect, no issues.
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M
Rating: 4 out of 5
Good cut, good quality and very warm; I am happy with my purchase.
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C
Rating: 4 out of 5
Excellent quality, received in very quick time. This is the second product I order and I am not disappointed
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Z
Rating: 4 out of 5
Fast shipping, very nice black leather pouch
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C
Rating: 4 out of 5
Good: good order tracking and reactive processing according to the indications communicated during the purchase In progress: product not totally in line with my expectations and measurement requests (blocking at purchase) difficult to communicate when the product is a gift
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R
Rating: 4 out of 5
Very good quality leather jacket. The delivery was fast.
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B
Rating: 4 out of 5
Very good phone contact and good responsiveness considering the urgency of my order for a birthday. Thank you!
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B
Rating: 4 out of 5
two ordered products in line with what I expected.
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R
Rating: 4 out of 5
Quality item at a reasonable price
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M
Rating: 3 out of 5
I wish to improve the shipping time thank you I am happy to place the order with us
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