Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
I still haven't received my order from 11/04 despite a follow-up with customer service who assured me that the package would be delivered by 20/04 at the latest. I will not order from this site again.
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Response from Cuirs Guignard
Hello, we have taken your feedback into account. Unfortunately, we are dependent on the post office and we sent the package on time as you can see (the package was dispatched on April 18 and available at the pickup point you chose on April 22). We are sorry for this involuntary incident on our part. Best regards.
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Pierrick
Rating: 5 out of 5
Excellent product!! I bought some beautiful cowboy boots that are of very good quality!!! Superb!! And 2 perfect boot pulls! Fast delivery, very serious company!! I highly recommend it. M. Carré
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Yann E.
Rating: 5 out of 5
Very good advice and very good quality. Thank you all ???
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Cliente
Rating: 3 out of 5
Average, I returned a jacket to exchange it, it has been a week and still no return....
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Response from Cuirs Guignard
Hello, we are very surprised by your message, we received your return package this morning. It was delivered to you last Thursday, we do not know what day you dropped it off for a return but we assure you 100% that it has not been a week. The package was delivered this morning and we processed the exchange the same day. Indeed, we sent you an email this morning with the tracking number for your exchange. Best regards.
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Christophe
Rating: 5 out of 5
First purchase and really very satisfied, impeccable package, contents well packaged, I recommend without any problem, package tracking well respected.
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Hervé
Rating: 5 out of 5
The delivery time is very short and the product is really very nice: quality, design, and reasonable price are all there. I am fully satisfied and I recommend this site.
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Tillet A.
Rating: 5 out of 5
Very good quality leather and good delivery tracking.
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Caro
Rating: 5 out of 5
Very nice leather bag from the Hexagona brand, which is no longer found at all, I am delighted. However, the shipping time was a bit long.
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Felipe
Rating: 5 out of 5
I chose a black cowboy boot with lizard and leather, the delivery is serious, the quality of the leather and the workmanship is impeccable, the size is just right, I recommend because there is nothing disappointing to report, only good.
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P H.
Rating: 5 out of 5
Although very skeptical about buying clothes without trying them on online, I am totally satisfied with my experience with Guignard leathers: the jacket received is exactly as presented (available too!) size and quality respected, Colissimo delivery OK. Therefore, I recommend!
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Carine
Rating: 5 out of 5
Very happy with my cowboy boots. Well packaged with great care. Thank you.
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Malingrey S.
Rating: 3 out of 5
The products do not correspond to the products, especially in terms of colors.
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Response from Cuirs Guignard
Hello, we acknowledge your feedback regarding the red Ziya jacket and the green Vienna bag. We are truly sorry if you find that the colors do not match, it is true that depending on screen resolutions and retouched photos, there may be a slight color discrepancy. If that does not suit you, please do not hesitate to contact us for an exchange or a refund. Have a good day, ETS GUIGNARD.
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Michel
Rating: 5 out of 5
Good quality product and delivered quickly.
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Mr G.
Rating: 5 out of 5
Very good product, in line with the description. Impeccable finish.
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Maureen S.
Rating: 5 out of 5
Honestly... top-notch. The customer service is kind, patient, and on point. I ordered a first jacket, it took some time to be shipped (a little over a week) because the one they had showed a defect (they noticed it themselves, so they didn't send it to me) and they had to reorder another one. They sent me a small compensation for the delay. Unfortunately, the model and size didn't suit me in the end, I returned it for another model. The same day they received the returned jacket, they shipped the second one. And I don't regret it because the second one is really beautiful, of super quality, I don't regret it. I highly recommend this store. The only downside would be the return shipping costs which were at my expense but this is explained from the start on the site. And then the service (customer contact and product quality) is so good that in the end, it’s worth it.
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Lydie
Rating: 5 out of 5
Hello, I received my superb whisky-colored ankle boots, of good quality, they fit very well, delivered on my birthday, in short, they fully meet my expectations, I am very happy, thank you.
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Christophe T.
Rating: 5 out of 5
Excellent transaction, the boots are in accordance with the photos and the description given on the site. The boots fit the indicated size, the shipment was made the next day, received 48 hours later at the relay point. Beautiful leathers, really nice color, high-end design, in short, a pair of cowboy boots that leaves neither the wearer nor the person who notices them at your feet indifferent. I recommend...
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Alex, P.
Rating: 5 out of 5
Daytona 73 pants made of thick and very comfortable cowhide. The quality of the leather is excellent. Good value for money. Professional and reliable seller. Fast delivery to the post office. Item well packaged. Site to recommend.
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Marie
Rating: 5 out of 5
I ordered a pair of cowboy boots, fast delivery time. The leather at the tip of the cowboy boot is worn but I kept them. They are stunning.
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Pierrick
Rating: 5 out of 5
Serious company, the sellers are very friendly and good advice! Quality of the products! Superb! Personally, I bought cowboy boots, they are magnificent and of quality! And I was well guided on my purchase! I highly recommend this company. Pierrick
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Vitor M.
Rating: 2 out of 5
I placed an order on April 4 and I have no news. The last information was on April 7.
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Response from Cuirs Guignard
Hello, you indeed placed an order on our site on Thursday, April 4, we have received it. It is an order for a bag indicated to be shipped within 10 working days, the package is being prepared for shipment today. You will receive all the information by email today (preparation, tracking number, link, etc.). We wish you a good reception and a nice day. ETS GUIGNARD
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Client
Rating: 5 out of 5
Thank you, it is perfect.
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Françoise C.
Rating: 5 out of 5
Interesting prices. Quality products. Variety of products. Very well packaged.
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Jp. C.
Rating: 5 out of 5
Your online sales site is very well designed, it makes you want to buy, it is very rare that I buy online, it is not from my generation (73 years old). I am very satisfied with this purchase.
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Céline D.
Rating: 5 out of 5
Very satisfied, beautiful quality and fit, for once I have a jacket that fits me, good value for money, I keep your contact details.
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Karolina O.
Rating: 5 out of 5
Quality product, received quickly. I am very satisfied.
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Pierre
Rating: 5 out of 5
I appreciated the responsiveness and seriousness of Cuirs GUIGNARD. Quality items, fast and careful shipping.
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Cliente
Rating: 5 out of 5
Satisfied with the speed of delivery and very good quality products.
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Maricio J.
Rating: 5 out of 5
All the process of buying and receiving the products perfect. The leader pieces very, very beautiful. I'm very happy.
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Cliente
Rating: 5 out of 5
Very good essential product.
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Alex, P.
Rating: 5 out of 5
"TROUSER" pants, 501 cut in good quality lamb leather. Professional and reliable seller. Fast delivery to the post office. Item well packaged. Site to recommend.
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Cliente
Rating: 5 out of 5
Very good product. Impeccable logistics.
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Kiwi
Rating: 5 out of 5
Very fast delivery! The leather product is of impeccable quality! Cuirs Guignard are a sure reference. Advice? Look no further, you have found the best leather store!
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Bruno
Rating: 5 out of 5
The website is intuitive, easy to choose and the order was finalized without difficulty.
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Client V.
Rating: 3 out of 5
Overall satisfied with the communication from the seller with me and the quality of the purchased item (Schott). However, before ordering, I took the time to provide the seller with all the measurements he requested, along with a diagram (front-back-sleeve) of a jacket that fit me very well in terms of size with very precise measurements. He directed me to an XL... Trusting him, I ordered this recommended size which ultimately was too small for me... So return at my expense: exchange for the larger size...
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Response from Cuirs Guignard
Hello, we have taken your comments into account, we indeed tried to judge the best size that would suit you and according to all the information, the XL was sufficient, unfortunately, you are not comfortable in it, we are really sorry. After that, we try our best to guide our customers via phone, emails, etc., but it may not be right because some people like to be very comfortable in their clothing while others, on the contrary, want a very fitted look... So we may make mistakes, we are sincerely sorry and hope that you are still satisfied with your jacket, our services, etc. Have a nice day.
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Cliente S.
Rating: 1 out of 5
Wrong package.
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Response from Cuirs Guignard
Hello We have taken your feedback into account and we are truly sorry. We realized after sending that we had swapped two orders of the same material, color, size but not reference, we informed you by email before delivery. We sent you a return label for the return of the package at our expense and we are waiting for your return package to send you the correct item! We are sincerely sorry and have tried to react as quickly as possible and correct our mistake, unfortunately this can happen to anyone the main thing is to apologize and correct it. Have a nice day
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Tigrou
Rating: 5 out of 5
Very good beautiful quality
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Agnes
Rating: 5 out of 5
Order placed without any problem, delivery at the post office on time, merchandise very neatly packaged, site to recommend.
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Christian L.
Rating: 5 out of 5
Ordered online exchanged without any problem and very responsive Professional and commercial Complete satisfaction
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Lopez A.
Rating: 5 out of 5
Good quality leather fast delivery.
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