Customer reviews of Cuirs Guignard

Excellent advice over the phone about sizing

Despite a few small discreet flaws, very satisfied with the pair of boots!

Fast and careful shipping. Jacket conforms to my expectations; very nice cut. The small downside for me is that the sleeves are too long (always better than too short!) I am very satisfied.

Rather fast delivery and careful package.

Very nice quality, reasonable price, fast delivery, a bit large for the vest, and a bit small for the Mayura boots.

Hello, very disappointed with my order the color of my bag does not match at all the color seen on the site (yellow bag) However, nothing to say about the handling of my return request as well as the refund delay...except that the return shipping costs are at our expense...

Ras

Disappointed, handles may be leather... but of poor quality in this case.

The bag is pretty, I was surprised that it wasn't lined but in the end it's not a big deal at all. Colissimo delivery... that's another story, the pickup point was supposedly closed, it's a big brand so I have serious doubts, delivery the next day to a post office with quite limited hours when you work, too bad.

I never knew how to finalize my order because the bank told me that the account number did not match the name of the company. Therefore, I did not want to make the transfer without knowing if it was not a false address.

The jacket is perfect. The jacket is perfect Thank you, Best regards, Stéphane DAUGAN

I HAVE NOT RECEIVED MY PACKAGE

I am satisfied with receiving the products I order without complication. Cuirs Guignard is committed to its customers.

Good products. Fast shipping.

Very efficient delivery, product as described. However, I had to do intensive de-fuzzing because there were quite a few fibers.

Hello, very good quality cowboy boots

He is very good. Thank you

Hello, I remove one star because when opening my package by cutting the tape from the top with scissors, I accidentally scratched the leather of my bag (at the back). It would be necessary to place a piece of cardboard between the two. Otherwise, I am satisfied with the product and your shipping speed. Best regards, Vincent Chevreau

Super

Small sewing defect.

super shoes

Excellent product

ORDER PLACED ON 31.12.2025 NOT YET RECEIVED TO DATE.

never received the item

The transaction was processed very quickly and courteously. The refund for the second vest was made immediately. The products perfectly match my expectations in terms of appearance and quality. However, a question regarding custom orders unfortunately did not receive a satisfactory response. I will therefore have to contact customer service again.

Mixed feelings about the beige women's sheep net. Ordered in size 38 (my usual size) I found it too big. I did not return it, my mistake, I don't think it's too late since I removed the tag. I still find it pretty but I won't wear it because it's really too loose even with a thick sweater underneath. Conclusion for customers: do not hesitate to return what does not suit you, especially since the after-sales service is very responsive and attentive.

The color of the received garment had nothing to do with that of the website. The garment on the website is hazelnut color and I received a chocolate color. The refund was carried out correctly after its return, assuming the shipping cost (50 euros). The quality of the garment is unbeatable.

I was looking forward to receiving my pair of cowboy boots, but the experience turned into deep disappointment as soon as I opened the box. I noticed a blatant manufacturing defect on the leather (deep mark). For a supplier of your renown, which positions itself in a high-end segment, this is simply unacceptable. When investing a significant amount in shoes of this type, one is entitled to expect: A rigorous quality control before shipment, which clearly was lacking here. A first choice leather, free from any structural imperfection. A finish that matches the displayed selling price. Receiving a defective product from a renowned brand is one thing, but that it passes through the cracks of your quality service is very worrying for your brand's image. A loyal customer should not have to suffer the consequences of a lack of internal rigor.

Hello, I received my order and one item is missing. I contacted customer service and was told that the item was not available and that it would be sent to me later...... I would have liked to be informed that the item was not available right after the order.... Or at least at the time of delivery: there was nothing!!!!! No information!!!!!

Fast delivery, product conforms.

Satisfied with my purchase?: package true to the model, beautiful quality leather and fast shipping. I highly recommend this store?! Only small downside, customs taxes to Reunion ... but that does not depend on you.

Beautiful jacket, good quality. Only downside for me is the delivery by Collissimo...

The jacket arrived with defects. An exchange is refused. They do not respond to requests. Only returns from the seller's perspective are possible. Not only was the jacket defective, but their understanding of the law is also lacking :) Unprofessional behavior.

Travel bag well packaged upon receipt. To see in use since it is a gift for Christmas.

Unacceptable to pay for returns when on all other sites it is free.

Interesting choice other than leather.

SPLENDID BOOTS

Hello, Sorry for the bad rating, but when you respect a 'size guide', take a safety margin by choosing the size just above, and in the end the jacket is way too small, having to return it at our expense (25 euros after all), it's hard to swallow.

Quality product, very nice and as advertised. Regarding the transport, I was not very satisfied, I imagine due to the transport company. The delivery address was not complete, therefore the delivery could not be made at home and I had to pick up the package at a pickup point.

The person on the phone is very nice and took my requests into account. Fast shipping. The website, however, could be improved in terms of customer ordering, especially for sending a gift to another address. I cannot comment on the quality since it is for Christmas sent to another address....