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C
Rating: 5 out of 5
Perfect in every way
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 287 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Excellent product quality and follow-up.
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C
Rating: 5 out of 5
Perfect order and ultra-fast delivery.. very beautiful leather of very good quality
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F
Rating: 5 out of 5
Very fast shipping, meets my expectations
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C
Rating: 5 out of 5
Very satisfied.
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C
Rating: 5 out of 5
Fast delivery and quality jacket
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L
Rating: 5 out of 5
Exchange and/or refund very quick if the item does not fit.
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A
Rating: 5 out of 5
Super quality jacket, fits me perfectly (my size is M and so I ordered...in M). Fast delivery. Very happy.
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O
Rating: 4 out of 5
Very good product. One problem is that the main zipper pops open. I won't return the jacket because I rarely have the chance to close it. That's why I only give four stars. Otherwise, the jacket is very beautiful, and I would have given five stars without this annoying defect.
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Response from Cuirs Guignard
Hello, We acknowledge your message and are truly sorry for this little inconvenience and you should not stay like this, we will send you a return label via email and proceed with the zipper replacement, thank you. ETS GUIGNARD
V
Rating: 5 out of 5
Beautiful quality product and very well packaged, very fast delivery. I recommend!
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C
Rating: 5 out of 5
Fast shipping and super ankle boots, best regards.
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C
Rating: 5 out of 5
super super !! :)
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C
Rating: 5 out of 5
I received my cowboy boots ahead of time, true to the ad they are gorgeous ?? !!!! I love them ??
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C
Rating: 4 out of 5
Order as described and delivered quickly. No complaints.
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C
Rating: 5 out of 5
Very beautiful garment, well tailored and of good quality. I am very satisfied.
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C
Rating: 5 out of 5
Beautiful product and excellent service - customer service & shipping!
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M
Rating: 5 out of 5
Nothing to report, everything went well.
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A
Rating: 5 out of 5
Very beautiful garment, very serious online sale. I recommend this site.
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H
Rating: 4 out of 5
So first time I ordered a coat for my wife on this site, 490 euros including shipping and surprisingly surprised by the quality of it. There are a few stains if we can call it that near the pockets and a button but nothing disturbing and especially for real leather which as we know is 'imperfect'. Don't hesitate to treat yourself even for the size, it's custom-made for my wife.
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B
Rating: 5 out of 5
Very good quality item (however, the rivets on the left wrist do not hold... if you could send us a pair). Super delivery time (ordered on Sunday, delivered on Wednesday!) Very well packaged parcel. We will return for sure. Best regards.
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D
Rating: 5 out of 5
High-end leather jackets. Fast delivery, high-end leather jacket, good length, available in all sizes.
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C
Rating: 5 out of 5
A lot of quality and excellent after-sales service for returns.
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C
Rating: 5 out of 5
Super belt. Thank you very much ??
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P
Rating: 5 out of 5
I am delighted, my ankle boots are gorgeous, exactly like in the photo.
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C
Rating: 5 out of 5
Very beautiful jacket and delivered with a hanger so perfect.
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C
Rating: 4 out of 5
I made a mistake on my size, so I am simply exchanging it because the product is impeccable.
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M
Rating: 5 out of 5
Parcel finally recovered after a tough journey with La Poste which had delivered my parcel to another post office. Anyway.... Regarding the seller, quality product, very well packaged and sent very quickly. Good shopping experience.
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C
Rating: 5 out of 5
Satisfied with my purchase, I was well advised on the questions I had.
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L
Rating: 2 out of 5
Hello, the back is not in one piece, the color and appearance do not exactly match, the touch of the skin is greasy. Best regards, Jean.
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Response from Cuirs Guignard
Hello, We acknowledge your feedback on the received jacket, you note that the back is not in one piece, indeed in leather it is really very rare and it was visible in the product presentation photos. It is a vintage look pig leather jacket, we are sorry that the product does not suit you, in this case, do not hesitate to return the product for a refund. Best regards, ETS GUIGNARD
O
Rating: 5 out of 5
Excellent service, the pair of cowboy boots purchased turned out to be a bit tight in size. Called by phone, 'Cuirs Guignard' were very kind and particularly responsive: problem solved in less than a week... I like it. Thank you!
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M
Rating: 1 out of 5
Well-made site, fast parcel shipping by Colissimo with 12€ delivery fees. So far no problem except that the parcel never arrived at my home. The post office says it is in the process of redelivery, I received a notice in my mailbox but the parcel is nowhere to be found. I made a complaint to the Post Office but nothing is happening. Given the price of the order, I am quickly waiting for a response. What to do?
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Response from Cuirs Guignard
Hello, We acknowledge your message and are truly sorry. We have just opened a claim with the post office, not being aware, we could not move things along. We will get back to you as soon as possible with details about the delivery of your package. Have a nice day ETS GUIGNARD
V
Rating: 4 out of 5
Small issue with the size of the jacket so big disappointment, but customer service is attentive, nothing to complain about unfortunately no larger size available so immediate refund very good nice company
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C
Rating: 5 out of 5
Quality products, true to the photos and description. Received quickly. My fiancé is the happiest person in the world! Thank you, it's the best!
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F
Rating: 5 out of 5
Always very professional, sleeveless jacket superb in quality and color! Thank you
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S
Rating: 5 out of 5
Slightly long delays, but reasonable, happy with my purchase. Beautiful quality of the boots.. happy ??
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B
Rating: 5 out of 5
The jacket is perfect in terms of size and leather quality
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R
Rating: 5 out of 5
Good advice and ultra-fast shipping. Thank you very much
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G
Rating: 4 out of 5
Size error on a model purchased on the site. Return to the store and full refund within 48 hours. Perfectly professional. Trusted establishment
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N
Rating: 5 out of 5
Delivery of a very beautiful women's suede jacket. The company is also very serious.
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C
Rating: 5 out of 5
Fast delivery and super product
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