Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
ORDERED 3 JACKETS UNFORTUNATELY ONE NOT THE RIGHT SIZE THE OTHER 2 PERFECT!!! I AM WAITING TO SEE IF RETURNS ARE NOT VERY COMPLICATED AND ABOVE ALL TO SEE IF BY TAKING A CHEAPER ONE THERE WILL BE A REFUND
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VIrginie
Rating: 4 out of 5
very responsive service, very serious.
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Guillaume P.
Rating: 4 out of 5
Friendly and professional person, warm welcome, good advice. Next purchase to redo with you without problem. Guillaume Proquin
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Client
Rating: 1 out of 5
I am outraged that the return is CHARGEABLE when the product does not fit!!!!!
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Response from Cuirs Guignard
Hello, we have received your review. We would like to point out that the return conditions are indicated on the site. You can read and approve or not before your order. However, we remain open and at your disposal if you have any questions or if you would like more information. We wish you happy end-of-year holidays from Ets Guignard of Mauléon. Best regards.
C
Client
Rating: 4 out of 5
Fast delivery. Quality product
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Client
Rating: 4 out of 5
Nothing to say delivery on time and impeccable products
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Mme C.
Rating: 4 out of 5
Fast delivery. Product conforms to our expectations.
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Nouchet
Rating: 2 out of 5
Hello, We take your opinion into account, we are really sorry if you find a smell in the product. We have not had any particular remarks about our rabbit fur ponchos which sell quite quickly. Best regards ETS GUIGNARD
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Response from Cuirs Guignard
Excellent value for money
E
EDWIGE
Rating: 1 out of 5
I did not receive the right item. Christmas gift for my husband, very disappointed.
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Response from Cuirs Guignard
Hello, we take your comment into account, however we did send the jacket 100233 cognac as stated on the order form. We are really sorry if the product does not suit you and in that case do not hesitate to return it for a refund. Best regards, ETS GUIGNARD
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Gisèle R.
Rating: 4 out of 5
Well-designed site, quick and efficient phone support.
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Justine C.
Rating: 4 out of 5
It was a gift for my husband's Christmas, he loves it and was very surprised by the quality. Very nice coat, keeps very warm, very reasonable price, plan one size up unless the leather stretches a bit because with a thick sweater it can be a bit tight.
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Stéphanie R.
Rating: 4 out of 5
Fast delivery, faster than the announced deadline very appreciated! Nice rabbit poncho but it loses a lot of its fur :-(
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Milon P.
Rating: 4 out of 5
Good service, good merchandise delivered on time.
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A. F.
Rating: 4 out of 5
The ordered jacket is superb and corresponds to the advertised product. My husband, for whom it was the Christmas gift, is delighted. Bravo to you and Merry Christmas!
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DEVOS P.
Rating: 4 out of 5
Product corresponds well to the order, good quality.
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Frederic P.
Rating: 4 out of 5
Following my purchase of a pair of leather boots, I am really satisfied both with the quality and the speed of delivery, and also with the quality of the product. Aside from a very slight scuff on the heel of one of the boots (they will see others), I am very satisfied. I highly recommend this brand.
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Éric P.
Rating: 4 out of 5
Hello, I received the lamb leather pants well. Fast shipping. Very nice model and perfect fit. Thank you.
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Client
Rating: 4 out of 5
Product conforms to the order.
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BP P.
Rating: 4 out of 5
Some difficulties in creating the customer account to place my order on the website, but with the help provided by phone at the indicated call number, everything went very well. Speed of dispatch and delivery of the package.
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mangin H.
Rating: 4 out of 5
I am very happy with the jacket which is of very good quality.
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Client
Rating: 4 out of 5
Hello, the jacket is exactly as it appeared in the photos on the website and thanks to the size guide, I was able to choose mine well. It is very nice and comfortable even with a sweatshirt underneath. The service has been great and the shipping was fast. It arrived in less than a week and I was informed of the process in different emails.
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mme B.
Rating: 4 out of 5
Although the jacket did not quite meet my expectations; I can say that the product was of quality, plus fast delivery, very competent site.
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Client
Rating: 4 out of 5
Hello, just a bit more information between the order and the shipment if possible. Regards.
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Client
Rating: 4 out of 5
Conforms to the order, good quality/price ratio.
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Client
Rating: 4 out of 5
Hello, Nice jacket matching the photo! Fast delivery! However, I had given the measurement of my arms to adjust the sleeve length....! This was not taken into account! Too bad. Best regards. P.H
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Evelyne
Rating: 4 out of 5
Received quickly and the quality upon receipt represented what I expected! Thank you to a company that we have known for a very long time! However, this is the first time I ordered online! No problem with the delay!
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Mme B.
Rating: 4 out of 5
I received my pretty brown leather jacket, there was only a 38 left (and I need a 40 to be comfortable) but I had noticed that the buttons could easily be shifted... Which I did when I received it and it's perfect! ??
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C
Client
Rating: 4 out of 5
Easy and quick order. No need to call beforehand... Christmas gift so not tested yet... But the site is easy and the shipping is fast and very good... you can tell there are people behind it who care about their customers...
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Client
Rating: 2 out of 5
Not the same item as on the site in the photo very disappointed now I am waiting to give it as a Christmas gift to see with the person if it suits them as well But I think I will not order from Cuirs Guichard again
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Response from Cuirs Guignard
Hello, You ordered the Schott LCW 8600 jacket from our site, which we have been selling for years, the visuals are good, provided by the brand. This is the original perfecto from the Schott brand, so we do not understand your opinion and comment at all! Best regards, ETS GUIGNARD
C
Client
Rating: 4 out of 5
Just as good as in the photo on the site, however I wore it in the rain and it is a bit water-sensitive, otherwise impeccable
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Isabel K.
Rating: 4 out of 5
Missing interior pocket,
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k R.
Rating: 1 out of 5
Hello, order placed on December 6 for a coat and still waiting for delivery
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Response from Cuirs Guignard
Hello, we do not have details about your order, could you tell us the reference of it, to see if these are boots that have a 15-day delay or if a custom sheep indicated under 3 weeks or if the package has been sent but there is a delay with the post. Thanks to your information, we will be able to see why the order has not been sent or delivered, because for now you have left a review without going through a link indicating that you placed an order with us. Best regards, ETS GUIGNARD
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MATHIEU A.
Rating: 4 out of 5
Product meets my expectations ' size ok ' Let's see over time!
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Client
Rating: 4 out of 5
Serious establishment, fast delivery and beautiful leather.
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Client
Rating: 2 out of 5
The jacket received is beautiful but fits too small. The return to change the size is at my expense (10 euros by colissimo)!!!! This is a first and a last for me...
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Response from Cuirs Guignard
Hello, we take note of your remark and are sorry but this point is well indicated in our general sales conditions. The customer is informed before validating their order and most contact us by email, phone, with as much information as possible to avoid making a mistake in choosing the size and incurring costs. Best regards ETS GUIGNARD
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Boez
Rating: 4 out of 5
Good product and correct delivery
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Fontaine
Rating: 4 out of 5
The ordered item perfectly meets my expectations with a fast delivery time.
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Client
Rating: 2 out of 5
I knew the product since I have it in another color. However, it has a disgusting smell. I have aired it since receipt but it is still the same. I don't even know if I will be able to wear the item one day.
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Response from Cuirs Guignard
Hello, We acknowledge your message about an odor, we are very surprised as we have not received any feedback on this point regarding one of our flagship products from the collection, the little rabbit poncho. If this does not suit you, please contact our customer service to make a return for an exchange or a refund. Best regards, ETS GUIGNARD
C
Client
Rating: 4 out of 5
Quality item, well packaged for delivery. During this holiday season, it's a shame that there isn't a more suitable packaging than a huge bag for a small pouch.
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Client
Rating: 4 out of 5
Attractive site with a wide choice of models and prices! Great responsiveness both by phone and online. Fast and secure delivery. I am waiting for my husband to open his gift and tell me if he is satisfied or not.
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