Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Quality and interesting price, but no large sizes !!!!
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Response from Cuirs Guignard
Hello, we do have a range of products in large sizes, which is very difficult to find in leather clothing. We have products up to size 56/58 for women, like the one you ordered. We hope that this one suits you in size, color, shape as we have not received any return requests. Best regards
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Marco C.
Rating: 4 out of 5
I bought a leather jacket from them costing about 220€ (plus shipping costs, so 240€ in total), after seeing the very positive reviews right here on Trust Pilot... I was probably unlucky, but on the order page, it was guaranteed that the order would be processed within 7 days; I contacted them via email to understand when the item would be shipped, and they first told me they would ship the next day, then (after I prompted them, since a week had already passed since the order) they claimed that if the item is not in stock - and I was not told this at the time of purchase - it can take up to 10 days. Having paid with PayPal anyway, I will wait a few more days and then proceed with the purchase protection request. 20/10/2025 since you cannot reply to the seller's response, I invite them to check the item page I ordered, where at the bottom right it states that the days required for order fulfillment are 7 (and not ten). Unfortunately, there is no possibility here to put a screenshot to prove it, but anyone reading my review should know that I have been shopping online for twenty years from various sites and it happens that even the most reliable seller makes mistakes, only to say that it was the customer who was a bit foolish... 24/10/2025 I received today the clothing item purchased and, to be honest, I changed the rating from 1 to 4 stars, as the quality of the item is excellent (their catalog is also great, in general). For our altercation, I received a partial refund of the expense via PayPal and I saw that they corrected the item page, from 7 to 10 days regarding shipping.
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Response from Cuirs Guignard
Hello You ordered on our site on Friday 10/10 at 20:46, so the order was only processed on Saturday 11/10. As stated on the site, this item is shipped within 10 working days, the package is being prepared for shipment today, so we are well within the times indicated on the site. We hope the product will suit you, have a nice day. Ets Guignard 20/10/2025 We made no remarks of this kind, we even replied that we made a mistake on this product sheet as it was indicated under 7 working days instead of 10 days as indicated on the same product in black and brown, it is an error on our part that we explained to you by email and we gave you a commercial discount to apologize. If you prefer, we can stop your order immediately and refund you if you do not trust us. Have a nice day.
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Eugénie D.
Rating: 4 out of 5
It's a shame that when ordering we are informed of a possible delay of three weeks when the ordered product arrived in 3 days! It's a shame for them, because I almost didn't order because of this delay. So fast delivery, product conforms and of quality, and well packaged.
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Response from Cuirs Guignard
Hello, we have noted your comment which is indeed a good remark, but on the cowboy boots the stocks change so quickly and the delay to receive them is a bit long, we do not want to indicate a delivery in a few days and that in the meantime they are no longer in stock and that you receive them in 15 days / 3 weeks. Best regards
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Eric J.
Rating: 4 out of 5
Very fast shipping, good quality product
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Maud C.
Rating: 2 out of 5
Impossible to fit into this pair, what a shame, it is really beautiful. And the color does not match the image on the site.
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Response from Cuirs Guignard
Hello, We have received your feedback. Regarding the color, it is an aged and polished leather, so it is normal to have differences in shades and tones. The photos are taken in the studio and sent by our supplier. For the size, if you had encountered an issue, you should have contacted us so we could find an adaptable solution (exchange, advice on how to put on the boot (plastic, refund...). We are always listening to our customers and we adapt when we can to satisfy them. Best regards.
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jean L.
Rating: 4 out of 5
Very fast shipping and great!
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Denis
Rating: 4 out of 5
I am still hesitating to return it because in 2XL the bomber is a bit tight.
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ODILE B.
Rating: 4 out of 5
beautiful lamb leather coat. The coat is made of lamb leather and not adult sheep leather as indicated on the site.
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Response from Cuirs Guignard
Hello, You have indeed ordered a coat made of sheepskin with wool inside and leather outside as indicated on the site, the wool is shaved as short as possible for more comfort and flexibility. Best regards
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Vincent
Rating: 4 out of 5
My first satisfaction, and not the least, is receiving the package. The choice of product satisfies me, which concerns vintage cowboy boots.
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ADS
Rating: 4 out of 5
The quality is undeniable, I think the jacket will last a long time. No bad surprise on the size. The jacket is true to the photo, the color is very beautiful. We are very satisfied. I found the delivery time a bit long, that's why I took away one star but nothing to do with the merchandise where a 5-star rating is warranted. Thank you, I will not hesitate to buy another item
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Lucky D.
Rating: 4 out of 5
Serious establishment.
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dias
Rating: 4 out of 5
I am very happy with the jacket I just bought, thank you Jose.
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Vincent
Rating: 4 out of 5
I have no particular thoughts. My main goal is to be delivered and not to be a victim of theft during shipping. The cowboy boots I am currently ordering please me, the vintage side.
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Tran
Rating: 4 out of 5
Buying online is convenient but you don't really see the item.
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EDOUARD H.
Rating: 4 out of 5
Speed. Quality. Very good.
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Eric D.
Rating: 4 out of 5
Good product, to see later over time.
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customer I.
Rating: 4 out of 5
Hire different delivery company for Croatia. DPD , DHL or GLS
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Franck H.
Rating: 4 out of 5
Perfect. Delivery on time and good quality jacket.
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Vincent
Rating: 4 out of 5
The delivery was carried out professionally and my item is in very good condition.
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Stéphanie R.
Rating: 4 out of 5
Very good! The bag is just as I wanted. Thank you.
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Pierre D.
Rating: 4 out of 5
Everything went smooth, great quality and customer service ??
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Yves J.
Rating: 4 out of 5
Order received very quickly and jacket very well packaged. Leather as I wanted, the only downside is that the description of the item does not indicate that it is not a Guignard jacket but another brand!
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Fran?oise R.
Rating: 4 out of 5
Fast shipping .. item conforms to its description .. only downside I thought the leather would be slightly thinner! However, this first purchase remains for me a great experience!! I recommend ..
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cliente
Rating: 1 out of 5
Product not conforming to the description. Very disappointed
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Response from Cuirs Guignard
Hello, We are more than surprised by your message, your order is from 10/03 shipped the same day, for the purchase of a Mistral bomber from the Redskins brand, you received it more than a week ago and we have not been informed of a return for exchange or refund. We have been selling this product for several collections already, it is one of the flagship products of the Redskins brand, so how does it not correspond? And if as you note you are disappointed, why not have returned it or informed us by email, phone to solve this? Best regards, ETS GUIGNARD
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CHANTAL D.
Rating: 4 out of 5
Good quality-price ratio for a men's leather pouch Hexagona given on 16/03/2025 for a birthday. To see later for daily use?
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cliente G.
Rating: 4 out of 5
Delighted with this purchase, conforms to the catalog. Thank you
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Philippe M.
Rating: 4 out of 5
Great choice
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Gabrielle
Rating: 4 out of 5
Beautiful warm and comfortable jacket. It is nevertheless really unfortunate to have to pay for shipping when a return is necessary!
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Christian
Rating: 4 out of 5
A lot of choices and speed
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JEAN V.
Rating: 4 out of 5
Responsive after-sales service.
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Mohamed
Rating: 4 out of 5
Delivery as expected and in good condition. Excellent leather jacket in great condition, conforms to the model presented on the Cuir Guignard site.
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CHRISTINE
Rating: 1 out of 5
Thank you for not following up with me for feedback, as customer service has already been contacted and did not seek a concrete solution. I will buy elsewhere.
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Response from Cuirs Guignard
Hello, we are sorry for sending your request for feedback on your shopping experience but it is automatic. You placed an order on our site without validating the payment, so logically the order was not processed and therefore deleted. We explained this to you by phone but you did not understand, when a customer checks the order by bank transfer, they must then add us as a new beneficiary and make the transfer. You explained to us that you thought it was automatic, that when you clicked on transfer it would happen by itself, but no. We are sincerely sorry for this but the rating is not justified, you did not order on our site, received merchandise to judge our services, quality, etc.... Best regards, ETS GUIGNARD
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Capiaux
Rating: 1 out of 5
Poor image of the product.
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Response from Cuirs Guignard
Hello, we take your message into account and would like to clarify that following your call the visuals were indeed changed immediately. You purchased a pair of cowboy boots ref 2073 from the SENDRA brand, you called us to point out that the heel is not beveled as in the photo. We indeed noticed this and requested to modify the visuals, which has been done. We sent you a prepaid Colissimo label for the return shipping costs and we are waiting for the return of the boots for a full refund of the order. We believe we did our best and are therefore still surprised by the rating given. Hoping to see you again on our site for a next order and a better experience. Have a nice day, ETS GUIGNARD
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Fred
Rating: 4 out of 5
The fit of the boots is narrow, a zipper would be needed for more comfort, too bad!
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Malingrey S.
Rating: 4 out of 5
The color of the jacket is not the same as the model. A bit disappointed
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cliente
Rating: 4 out of 5
Very happy with my purchase but the sizes are small…
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customer
Rating: 4 out of 5
Great, good shoe
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M. C.
Rating: 4 out of 5
Good quality-price ratio - just the fringed bag has a very strong smell - had to air it for several days. Quick order processing
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Crosnier D.
Rating: 2 out of 5
Until today I am still waiting for my package ordered at the end of January I was at home and no delivery person the package returned Could you do what is necessary to send it to a relay point in my city Thank you J.Crosnier
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Response from Cuirs Guignard
Hello, We have received your feedback. Following our call today to inform you of the return of the package, we suggested several relay points that could suit you. We found your relay point together and we have shipped your package today and quickly. Unfortunately, if the person in charge of delivering the package was not professional, we are in no way responsible for that. We remain at your disposal if you have any requests. You can always contact us by email or phone, we will always respond to your questions. Best regards
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BONNARD J.
Rating: 4 out of 5
The customer service person gave me good advice on the size of my jacket. The delivery was quick now I just have to evaluate the quality of this leather over time.
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