Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
Quality leather, speed, no surprises upon receipt, however, the e-commerce site would benefit from having a search by customer size, thus allowing the customer to only consult the items they could wear, especially regarding good deals. The seriousness of the site reflects that of the stores.
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Client
Rating: 4 out of 5
Very nice jacket and the delivery was very fast
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Fouliard P.
Rating: 4 out of 5
Very nice quality, well-followed exchange without issues, very satisfied.
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Lebois
Rating: 4 out of 5
Everything went well without problems.
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Nathalie T.
Rating: 4 out of 5
In accordance with the order and very good quality product! Fast delivery but a bit disappointed with the size as it was said to order the right size but they are a bit tight!!!!
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Client
Rating: 4 out of 5
Boots arrived very quickly, very good quality, fit a bit large.
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Client
Rating: 4 out of 5
Leather jacket better than I expected, more beautiful than on paper, fast delivery and very well packaged.
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Fremond
Rating: 4 out of 5
Fast delivery, product as expected
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Marc
Rating: 4 out of 5
Thank you for the good communication and the good advice on size
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Arno
Rating: 4 out of 5
Speed, seriousness and quality. Other purchases planned.
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Client
Rating: 4 out of 5
Very well received in Nantes with very good advice and online purchase of boots arrived in 72 hours at home and of very good quality
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Ginette F.
Rating: 4 out of 5
I hesitated a lot to order. But, no disappointment. All good. The leather is of beautiful quality, the models are original and the delivery is fast. I had a small issue with the size which was quickly resolved. I highly recommend this supplier. Mde Floriant
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Eddie
Rating: 4 out of 5
I thought that by giving you my waist and bust measurements + my size and weight, I would finally have a jacket that I could close, unfortunately that is not the case, it is just a little bit off, what a shame.
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Response from Cuirs Guignard
Hello, We try our best to advise you on the choice of size using your measurements, which unfortunately is not always easy to get right by one size. We are truly sorry, but it is always possible to return the package for an exchange. Best regards
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Client B.
Rating: 4 out of 5
a very fast delivery as I wished. perfect!!!
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Client
Rating: 4 out of 5
Very good product.
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Mr C.
Rating: 4 out of 5
always very beautiful pieces If small issue the commercial gesture that goes well
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Besson
Rating: 4 out of 5
Perfect, totally satisfied, beautiful item, thank you again and see you soon, I will surely order again soon
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Jocelyne
Rating: 4 out of 5
fast delivery, product meets my expectations
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Joél D.
Rating: 4 out of 5
perfect order, seller to recommend, this is the second one I made, processing and delivery better than on time
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Client
Rating: 4 out of 5
Very good quality. By noting the detailed measurements you will have no problem. Appreciable payment ease. When I lived in Vendée I went directly to the factory and I was always satisfied. My husband and I made separate purchases and we are both happy.
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Sand
Rating: 2 out of 5
Delivery too long. I am responding to the survey even though I have not yet received my order placed 10 days ago. At a time when most orders are honored within 48 hours, I find this delay becomes abnormal.
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Response from Cuirs Guignard
Hello, We have just received your message. We are very surprised because we have no delay in sending your package. As specified on the site, the shipping time varies according to the products (ranging from 48 hours to 10 working days for clothing and 15 days to 1 month for non-stock cowboy boots). We inform our customers on each product sheet to avoid surprises regarding the delay and thus disappointment. On the product you ordered, it is clearly noted shipped within 10 working days, you placed the order on the night from Thursday to last Friday, the order has therefore been taken into account since Friday, which is 6 working days. We are a small structure and try to manage our orders and packages as best as possible while respecting the indicated deadlines and we try to do our best to satisfy our customers. We apologize if this delay seems abnormal to you and take your comment into account. Best regards, ETS GUIGNARD
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Theolaire
Rating: 4 out of 5
Very satisfactory product perfectly matching the description on the site.
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Avalon
Rating: 4 out of 5
Beautiful jacket, beautiful quality leather, too bad the size is a bit tight, the 2XL fits small. Fast shipping
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Jp C.
Rating: 4 out of 5
Phone reception more than satisfactory, order reception quite fast, satisfied with the services
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Acepat L.
Rating: 4 out of 5
nothing to say product compliant with the site !!!! deadline compliant very good
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Fabyoo
Rating: 4 out of 5
PRODUCT THAT SHOULD BE OF VERY GOOD QUALITY GIVEN THE VISIBLE AND TACTILE FINISHES THE COLOR CORRESPONDS PERFECTLY TO THE DESIRED ONE
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Da S.
Rating: 4 out of 5
Very happy
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Client
Rating: 4 out of 5
Very satisfied with my order good quality price ratio and fast delivery
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Client
Rating: 4 out of 5
GOOD DELIVERY FAST
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Client
Rating: 1 out of 5
Mediocre quality leather you are just crooks.
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Response from Cuirs Guignard
Hello, We take into account your comment regarding an order placed in January 2018 for a lambskin leather jacket in a vintage aviator style. We are truly sorry if the jacket does not meet your expectations, we are actually trying to satisfy our customers as best as we can and are in no way crooks. We work with trusted brands, carefully select our jackets. We always ensure follow-up, after-sales service, maintenance, repairs, etc. We are always reachable by email, by phone to best answer your questions, comments. And on this point, we are really surprised as we have never received any feedback from you regarding this order for 7 months. Best regards, ETS GUIGNARD
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Gomes N.
Rating: 4 out of 5
Gomes Néto Maryse. Satisfied with my order. Have a good day.
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Client
Rating: 2 out of 5
BAD CUT AT THE SIZE LEVEL, goes lower in front than behind, super weird.
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Response from Cuirs Guignard
Hello, We are really sorry that the product does not suit you, in this case, why not let us know via the site or directly at one of our stores? We could then see together what does not suit you in this jacket and offer you an exchange with another cut or a refund. Best regards, ETS GUIGNARD
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Client
Rating: 4 out of 5
GOOD ORDER PROCESSING WITHOUT PARTICULAR PROBLEMS.
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Client
Rating: 4 out of 5
Speed, a bit surprised by the very dark shade of the leather but I like the aspect it has.
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Jacques D.
Rating: 4 out of 5
Available by phone if necessary, apparently very good quality.
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Lereverend
Rating: 4 out of 5
why have only 15 days to return, it seems too tight to me.
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Joél D.
Rating: 4 out of 5
Good quality leather jacket, we'll see over time, the only small downside is the lack of pressure at the collar to make it more perfecto
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Client
Rating: 2 out of 5
Presentation photos of the ordered item are misleading. This experience with Cuirs Guignard is the first and the last.
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Response from Cuirs Guignard
Hello Sir, We are truly sorry if the product does not meet your expectations and regret to learn this through this means. As you know, you can completely cancel your order and return the garment for a refund. We try to have very realistic photos of our products with the minimum of corrections, retouching possible to be as close to reality as possible. We have already sold this jacket several times without ever having any disappointment from our customers regarding the visuals. You can completely return it for a refund or exchange by contacting our customer service. We are at your disposal by email or at 05 49 81 46 94. Best regards, ETS GUIGNARD
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Jean L.
Rating: 4 out of 5
very good leather and very nice jacket. beautiful mustard color. it is perfect.
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Client L.
Rating: 4 out of 5
hello it was the first time I ordered on this site far from being disappointed with my purchases I will not fail to recommend next time
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