Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
First time I ordered this type of product online: - perfect size guide: by following it I got the adapted jacket - delivery: even faster than expected - product quality: conforms to what I expected.
Translated reviews
C
Christian T.
Rating: 4 out of 5
Very nice boots ?? beautiful leather, however be careful with the size... they fit a bit large.. I had to change from 42 to 41... I recommend this site...!
Translated reviews
B
Brewery
Rating: 4 out of 5
the delivered product corresponds well to the product description, the size is correct. delivery was made in a few days.
Translated reviews
V
valérie D.
Rating: 4 out of 5
Very good product, my partner is delighted
Translated reviews
B
BELLENGE
Rating: 4 out of 5
Beautiful product a bit large but I'm hesitant to take the smaller size
Translated reviews
C
Carine
Rating: 4 out of 5
Delivery ok, beautiful products, too bad that returns are paid even when making another order
Translated reviews
J
Jacques R.
Rating: 4 out of 5
Very nice leather. Just a small downside: On your site, I thought I saw this jacket in dark brown, it is black. Not a big deal. For the size, I had contact with you: perfect.
Translated reviews
I
Isabelle
Rating: 4 out of 5
Fast delivery. Return of pants for size exchange. Very fast as well. I am satisfied with the quality of the leather. To recommend.
Translated reviews
W
Weño
Rating: 4 out of 5
Everything fine except for the shipping and return costs for size changes or items themselves.., they should be borne by the seller, since they are items with a quite relevant price.
Translated reviews
L
Lydianne
Rating: 4 out of 5
I ordered on the Cuirs Guignard site and I am not disappointed even though I returned the ordered product due to size.
Translated reviews
M
Marie L.
Rating: 1 out of 5
I haven't received the jacket yet.
Translated reviews
Response from Cuirs Guignard
Hello, We have received your review. You placed your order on 01/10/2023, as indicated on the site, there is a delay of 15 days to 3 weeks because it is a custom jacket. The jacket is currently being made in our workshop. We will notify you of the shipment of the package by email with the tracking number. Best regards.
A
alain M.
Rating: 4 out of 5
The quality despite the color error, apart from that very good.
Translated reviews
N
Nicolas M.
Rating: 4 out of 5
A bit too tight otherwise the model is good, the color perfect, the XXL remains small.
Translated reviews
C
Catherine D.
Rating: 4 out of 5
The color is great, I would have preferred it with a zipper on the side
Translated reviews
B
Bacqué C.
Rating: 4 out of 5
Quality of the product delivery time
Translated reviews
D
DUPUCH O.
Rating: 4 out of 5
Hello, my purchase does not fully satisfy me because the sleeves are extremely long and with an online purchase, no alterations! I will not do it again! Best regards
Translated reviews
J
jessica M.
Rating: 2 out of 5
The product is correct, except for a small defect from something sharp on the upper back of the leather. The jacket does not match the photo at all, the color is darker and a detail from the description is also not on the jacket. A small note, the invoice is in an envelope. However, I am disappointed because I relied on the photo.
Translated reviews
Response from Cuirs Guignard
Hello, we take your opinion into account regarding your purchase on 11/12 for a DUSTIN jacket from the Daytona brand, which is one of the flagship products from several collections. If the product has a defect, please do not hesitate to let us know for an exchange at our expense, of course. We are sorry if the visual does not correspond to the model for you, as it is indeed the same product regarding the color, it is not obvious according to the baths, and especially the photo and screen lighting. Best regards
T
Talbot
Rating: 1 out of 5
Mediocre quality product, too shiny color, interior in velvet!!!! ... Disappointed with this purchase, I will never order a product online again....
Translated reviews
Response from Cuirs Guignard
Hello, we are very surprised by your message. You ordered on 09/12 for a classic Hexagona bag ref 111943 brown, we have been selling this product for years without remarks. It's a very good product, made of cowhide, the interior is leather! We have not received any return request from you for exchange or refund, so if the product does not suit you, why keep it? Best regards, ETS GUIGNARD.
C
cliente
Rating: 4 out of 5
Very good quality of the product, order conforms.
Translated reviews
M
Minibio
Rating: 4 out of 5
Very good product, quality, delivered very quickly (only 4 days). Just two small inconveniences: the plastic bag packaging is not up to the product and the colissimo only mentions one day of passage without a time and without the possibility of precisely tracking the package through the provided link. Therefore, you need to be available all day at home.
Translated reviews
C
Christine P.
Rating: 1 out of 5
The bag indicated as available on the site when I placed the order was not available.
Translated reviews
Response from Cuirs Guignard
Hello, Indeed, during these end-of-year periods, we sometimes have errors regarding stock levels. We sent an email immediately to inform you of the stock shortage of this bag in this specific color and whether you wanted a replacement with another product or a refund. Without a response from you, we canceled the order and proceeded with the refund to your bank account. Best regards, ETS GUIGNARD.
J
Jean 2.
Rating: 4 out of 5
Deadlines respected, product corresponding to the order. I think the jacket could have been delivered in a cardboard box and not in a bag.
Translated reviews
C
Cedrick
Rating: 1 out of 5
Bad product also customer service.
Translated reviews
Response from Cuirs Guignard
Hello, we have taken your feedback into account. You ordered your item on 10/11/2022 and received your order on 14/11/2022. We do not understand why you did not decide to contact us by email or phone to report your dissatisfaction; we could have offered you, as we do to all our customers, an exchange, a credit note, or a full refund of your order because please know that we listen to our customers and moreover, it has been a little over a month. You chose a product from the Schott brand, which, like all their products, is of quality. Do not hesitate to contact us if needed. Best regards.
L
Laurent N.
Rating: 4 out of 5
The quality of the product is top-notch and the price on the English site is more interesting than on the French site!
Translated reviews
M
Mme B.
Rating: 4 out of 5
Delivery on time. Intact parcel Content in accordance with the order
Translated reviews
I
Ika
Rating: 4 out of 5
nice shape, a bit small though and doesn't have "the good smell of leather"
Translated reviews
H
Hadar N.
Rating: 2 out of 5
Update II: Thanks for showing it here but I didn't get it to my email. Maybe it's a technical misunderstanding, but trying to figure it out myself was tiring without seeing your emails (searched every day for them), maybe better chat options will help, but its your decision to make, I had a bad experience till I left a review here and got your reply. Update: I did get a refund, on December 13, didn't know why I got it until I saw your company's reply here. I don't know what happened to your emails but they didn't reach me, all I got from you was a tracker on the 23rd to november, then an email to review your product. I ordered a bag a month ago. They didn't answer the email I sent a week ago, don't know how to even find a way to get a refund or the item through them.
Response from Cuirs Guignard
mise à jour, la commande a été remboursée et le colis est enfin retrouvé , sorti de France le 24/11 et arrivé en Israel le 18/12, il est a récupérer contre taxe lun. - 05:55 19/12/22 Arrivé sur le site de distribution Israel - dim. - 10:57 18/12/22 Opération douanière terminée Colis sorti de douanes, sera livré contre paiement d'une taxe douanière.Israel - dim. - 08:0518/12/22 En cours de dédouanement-Israel - dim. - 08:04 18/12/22 En cours d'acheminement Colis arrivé dans le pays de destination.Israel - jeu. - 15:27 24/11/22 En cours d'acheminement Colis sorti du pays d'origine Centre Courrier 93 - 93 Bonjour,Votre message est mensonger, nous avons bien pris en compte vos demandes répondu à chacun de vos mails. Nous avons fait l'envoi de votre colis sous 2/ 3 jours , il a été déposé au bureau de poste , a quitté la France et plus aucunes traces depuis .... Nous avons ouvert une réclamation auprès de la poste , le colis est perdu, nous avons annulé votre commande et procédé au remboursement sur votre compte bancaire . Vous avez reçu depuis un moment le remboursement et notre réponse. Cordialement ETS GUIGNARD
E
Emmanuelle
Rating: 2 out of 5
Order placed 1 and a half weeks ago and still no information on shipping...
Translated reviews
Response from Cuirs Guignard
Hello, Indeed, you ordered a pair of boots announced with a delay of 15 days / 3 weeks, that's why your order is in progress, we will get back to you as soon as possible Best regards ETS GUIGNARD
L
LAURENT M.
Rating: 4 out of 5
ordered on Monday and delivered on Thursday with a call for size confirmation. very satisfied I recommend
Translated reviews
J
JPS
Rating: 4 out of 5
In accordance with the order, very beautiful boots. 4 stars due to the delivery delay, a bit long.
Translated reviews
D
Daniel D.
Rating: 4 out of 5
Hello, Already a customer of the house. Completely satisfied!! Excellent leathers, good finish. Small regret! that many leathers and items! are not of French origin and manufacture.. (label to support) Too bad...D.D.
Translated reviews
N
Nouvelle C.
Rating: 4 out of 5
Perfect size choice, thanks to the size-measure correspondence Product/description compliance Satisfaction with product quality Delivery in accordance with what is planned
Translated reviews
M
Morbihan
Rating: 2 out of 5
High quality shoes but even though I took a size larger than my usual size, I couldn't fit my feet into the boots. Attention: return to be paid (20 euros): incorrect! The return should be free.
Translated reviews
Response from Cuirs Guignard
Hello, Thank you for your message, our boots are indeed of quality, we are really sorry. It happens that the instep is too high, the foot wide and having difficulty entering the boots, we advise trying them on with a plastic bag to realize the size. As for the return, we note well on our site that the return is at the customer's expense, the return is made by simple colissimo and depending on the weight, so on average from 10 to 15 euros. But you forgot to mention in your review that we refunded you the 12 euros of shipping costs to your bank account! Best regards, ETS GUIGNARD.
M
Moïse D.
Rating: 4 out of 5
Very good experience, the products are of very good quality and everything was perfect. Thank you.
Translated reviews
M
Michel C.
Rating: 4 out of 5
After a delivery error of the product, I received a commercial gesture worthy of a professional to resolve this dispute. I now have a pair of Mayura ankle boots in genuine python camel color (light yellow), in accordance with the description, of very good quality and good finish, for a reasonable price.
Translated reviews
C
cliente
Rating: 4 out of 5
Color and appearance quite consistent with the photo. Careful order!
Translated reviews
C
Carette
Rating: 4 out of 5
Fast and very good boots
Translated reviews
M
Myreille
Rating: 4 out of 5
My purchase concerns a handbag. I found the photos of the items very well done. You can really see the item even inside the bag. The delivery was really very fast. The bag is exactly as shown in the photos, no disappointment. I highly recommend this site
Translated reviews
C
cliente
Rating: 4 out of 5
Good after-sales follow-up. The color of the ordered jacket did not match. I returned the package and was refunded quickly.
Translated reviews
C
christophe B.
Rating: 4 out of 5
Good contact and good reception on time.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 