Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 287 published reviews

Summary of reviews

Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.

Reviews 1, 2 and 5 stars

Reset filters
C
Client
Rating: 5 out of 5
Jacket corresponding to our expectations. Perfect size.
Translated reviews
C
Client
Rating: 5 out of 5
Very fast delivery, everything is great!
Translated reviews
C
Chéruel
Rating: 5 out of 5
After buying a jacket for myself in the store in Nantes (great welcome), I ordered a perfecto online for my friend. Ordered at 11:30, by 14:33, I had a message saying it was already taken care of by Colissimo. Really great! I highly recommend Guignard leathers, a beautiful family business. Pascal C
Translated reviews
J
JEAN
Rating: 5 out of 5
Very beautiful quality leathers, great choice and fast shipping, I recommend
Translated reviews
Q
Quentin G.
Rating: 5 out of 5
Despite an incident independent of Guignard Leather's will, they provided me with an instant solution to receive my package for Christmas. Thank you to them for their commitment especially during these times.
Translated reviews
C
Client
Rating: 5 out of 5
Listening on the phone and efficient for delivery. Perfect
Translated reviews
C
Client
Rating: 5 out of 5
I ordered a men's jacket and requested an exchange for a different size. I had a phone exchange for confirmation. Deliveries were fast and efficient. High-quality products and services.
Translated reviews
M
MENOIRE
Rating: 5 out of 5
perfect happy holidays to you
Translated reviews
C
Client
Rating: 5 out of 5
Excellent quality product, fast delivery. I highly recommend!
Translated reviews
F
Frederique L.
Rating: 5 out of 5
This bag is perfect. The leather is very soft and pleasant to touch. I will order again without hesitation.
Translated reviews
M
Martine E.
Rating: 5 out of 5
Very satisfied with my order. Magnificent boot, of very good quality.
Translated reviews
C
Client
Rating: 5 out of 5
Very nice jacket, pleasant to the touch. The size guide is very useful. I am completely satisfied with this product.
Translated reviews
C
Client
Rating: 5 out of 5
THEY ARE VERY REACTIVE THANK YOU
Translated reviews
N
Nicolas
Rating: 5 out of 5
A superb online store, attentive people with very good advice on choosing the size. The leather jacket I ordered matches the description perfectly, top... in short, go for it! :)
Translated reviews
Z
Zétho
Rating: 5 out of 5
Jacket corresponds exactly to the description and photos, excellent quality, too bad it was too small. Return at my expense and very quick refund, out of stock in the larger size. Impeccable phone contacts and follow-up, efficient and attentive staff. Store recommended for buying good leather.
Translated reviews
C
Client
Rating: 5 out of 5
Superb, very satisfied
Translated reviews
C
Client
Rating: 2 out of 5
I am 56 years old... I have been living in
Translated reviews
Response from Cuirs Guignard
boots
C
Client
Rating: 5 out of 5
for 44 years.... So I wanted to try a pair of boots from the Amarillo brand... And it is indeed the first time I find myself with a pair of boots of the right size, in which it is impossible to fit, the design of the shaft is so narrow that it is impossible to get the foot in! I tried the experience with another person... Result, impossible for him too to get into a boot... I therefore stop the experience immediately... Too bad I am therefore unable to evaluate
Translated reviews
F
Fred
Rating: 5 out of 5
Hello, We have received your review, you ordered a pair of boots from the Mayura brand on our site. We were not informed of any sizing issues or others. If the product does not suit you, please do not hesitate to return it for an exchange or a refund. Best regards, Guignard
Translated reviews
D
David B.
Rating: 5 out of 5
Nothing has redirected ????
Translated reviews
C
Client
Rating: 5 out of 5
Very nice quality. Unfortunately, I had to return the jacket twice because the sleeves were too tight. One thing I find unfortunate is that I had to pay for the shipping costs for the order and twice for the returns, almost 40 euros for a jacket that I could not keep.
Translated reviews
S
Sylvie D.
Rating: 5 out of 5
Hello, We are indeed sorry because despite the exchange the product still did not fit, we refunded you for the jacket and the shipping costs. Best regards, ETS GUIGNARD
Translated reviews
C
Client
Rating: 5 out of 5
Perfect?? Trustworthy site.
Translated reviews
C
Client
Rating: 5 out of 5
Super fast! I am delighted with my purchases.
Translated reviews
C
Client
Rating: 5 out of 5
They are just magnificent and super comfortable! As always, my order arrived quickly. Thank you very much!
Translated reviews
R
René G.
Rating: 5 out of 5
Excellent purchase in terms of product quality and order processing, very fast delivery and in perfect condition.
Translated reviews
L
Leforgeais
Rating: 5 out of 5
Hello, I ordered a handbag (Cuirs Guignard) and I just received it this Monday 20/12/21 and I must admit that I am not disappointed, magnificent beautiful material well crafted, I did not know this brand but I think I will renew the experience. I highly recommend it, it was for a Christmas gift. Thank you, Best regards.
Translated reviews
C
Client
Rating: 5 out of 5
Delivery times respected. Item conforms to my expectations. First order but certainly not the last.
Translated reviews
C
Client
Rating: 5 out of 5
Super finish, very good quality.
Translated reviews
C
celine
Rating: 5 out of 5
Order well packaged, received on time... But especially a very nice jacket that will make someone happy?! Beautiful quality leather... I would recommend.
Translated reviews
C
Client
Rating: 2 out of 5
Order still not received! Colissimo announced for December 29, so after Christmas...
Translated reviews
Response from Cuirs Guignard
Hello, you placed an order on our site on the evening of December 11 for a pair of boots. As stated on the site, you need to allow 15 days / 3 weeks, so it is already very short to have it by December 24. We did our best and dispatched your package today via Colissimo with signature delivery in 48 hours in France, there is a bit more delay for Corsica but we do not know why Colissimo indicates delivery on the 29 which seems quite long to us. Best regards, ETS GUIGNARD
C
Client
Rating: 5 out of 5
Nothing to complain about, perfect.
Translated reviews
C
Client
Rating: 5 out of 5
Thank you, excellent quality. Happy Holidays. Best regards, Larissa Duchêne.
Translated reviews
C
Client
Rating: 2 out of 5
Sizes of the items are illogical, a jacket of the same brand in the same size and cut must be taken in 2 sizes smaller (one in XXL the other in L) with an additional 16€50 return fee at my expense. I have not seen this on any other site!!! I buy 500 euros worth of jackets and I have to pay the return fees when it's for an exchange and not even for a refund!! Absolutely not customer-friendly at all.
Translated reviews
Response from Cuirs Guignard
Hello, We are really sorry, but we usually do not have size issues within the same brand, especially with one being in XXL and the other in L. We clearly state that return fees are the customer's responsibility, we are sorry. Please contact us by email, we will agree on a commercial arrangement. Best regards, ETS GUIGNARD
C
Client
Rating: 5 out of 5
Fast shipping, well packaged and very good quality product. Nothing to complain about, top-notch.
Translated reviews
C
client(e)
Rating: 5 out of 5
Happy with my Christmas purchase, item well packaged, fast delivery.
Translated reviews
R
R.S
Rating: 5 out of 5
Very good quality gloves. Fast delivery. Highly recommend without any doubt.
Translated reviews
J
JEAN-LUC C.
Rating: 5 out of 5
Fast delivery, good phone reception, product exchange due to size, no problem.
Translated reviews
G
GINESTE L.
Rating: 5 out of 5
Very good products, delivery within the announced deadlines. Bravo to this merchant.
Translated reviews
J
Jean G.
Rating: 5 out of 5
Easy choice on the site, fast shipping, really very satisfying.
Translated reviews