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J
Rating: 5 out of 5
I recommend this company and its service: perfect. From now on, I will return. Very serious.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 3, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
The product received corresponds exactly to the online catalog. The shipping was very fast, the packaging was careful, the choice of delivery points was varied and relevant. The person contacted by phone for information was very friendly, commercial, and competent. I highly recommend this site.
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M
Rating: 5 out of 5
This was a first order, completely satisfied, very responsive and product of very good quality and finish.
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M
Rating: 5 out of 5
Very fast service (boots ordered on a Friday night, received on Tuesday via Colissimo) Packaging more than correct, secure and undamaged Clear service regarding payment and shipping (very convenient to be able to pay in 3 monthly installments) Very courteous, reliable, and available information service. Do not hesitate to order from this seller!
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M
Rating: 5 out of 5
Cuirs Guignard site very professional, availability and relevant listening. Nice possibility of payment in several installments which allows for many acquisitions throughout the year. Moreover, your products are of quality. THANK YOU for your trust and your speed regarding the shipment. Review from Didier Soret who recommends this quality site.
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L
Rating: 1 out of 5
For an order over 1000 euros, this is not encouraging. No news about my order, the funds have been gone for over a week, no confirmation, no email, a lack of professionalism. Very disappointed.
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Response from Cuirs Guignard
Madame Lyre, As discussed together by phone, your order was placed during our holiday period (indicated several times on the site), which is why we were not reachable. To ensure faster processing of your order, we opened the store during our closure and it was shipped within 7 days. We hope that the coat received meets your expectations. Customer service Cuirs Guignard.
G
Rating: 5 out of 5
Nothing to report: Everything is compliant... for my first order on this site everything is perfect... Fast and clean delivery... The product is excellent and in my size. Thank you. Best regards.
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H
Rating: 5 out of 5
Very good site, impeccable customer service, helpful and accurate information before ordering, the best. Thank you. PS A small cordial suggestion, why don't you offer free shipping from a certain threshold, as the competition does?
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S
Rating: 5 out of 5
NOTHING TO SAY, ITEM AVAILABLE IMMEDIATELY, PAYMENT IN 3 INSTALLMENTS VERY INTERESTING, VERY BEAUTIFUL PRODUCT, THIS IS THE BEST SITE FOR SELLING SANTIAGS. I RECOMMEND IT TO EVERYONE.
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M
Rating: 5 out of 5
Very serious professional, quality coats.
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M
Rating: 5 out of 5
The service offered meets expectations! The order took 48 hours to arrive at my home! Remark.
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M
Rating: 5 out of 5
Impeccable package, quick reception, I requested a payment in 4 installments, we will see, beautiful product.
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M
Rating: 4 out of 5
Very good site, quality product, friendly phone reception.
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B
Rating: 4 out of 5
fast and careful shipping excellent product quick order a lot of choices but a bit expensive!
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M
Rating: 4 out of 5
I received the bag on time. It matches the photo. I just regret that the information about the products is not more detailed because I had to call to find out if a shoulder strap was included. Now, the person on the phone was very pleasant and informed me without any problem. I would recommend if the opportunity arises without worries.
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M
Rating: 5 out of 5
The products offered are beautiful! The quality and finish are impeccable! All positive! I will recommend this site without fail. A very satisfied customer who has saved the site in her favorites. Thank you again.
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M
Rating: 5 out of 5
Very satisfied. Good telephone advice from the merchant site.
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J
Rating: 5 out of 5
good quality
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M
Rating: 4 out of 5
however the size is a bit tight but I preferred not to exchange it for fear that the next size up would be a bit too large, I suppose that over time the leather will stretch
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M
Rating: 5 out of 5
THE PRODUCTS I BOUGHT ARE OF VERY GOOD QUALITY AND WHEN I HAD TO CONTACT BY PHONE THE PEOPLE I SPOKE TO WERE VERY KIND
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M
Rating: 4 out of 5
it is not easy to buy remotely despite the quality photos, my order did not meet my expectations, so I requested a refund, I was refunded a few days later, after the Guignard house received my package.
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M
Rating: 5 out of 5
The order went very well, item received in a very short time. Very satisfied. It's for a gift planned for June 20 so the beneficiary will give me her opinion after that date.
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M
Rating: 5 out of 5
Shipping in 3 days, product as described, very good fit, very good quality leather, perfect!
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M
Rating: 5 out of 5
purchase of a gift jacket for someone else, request for advice by phone for the size wise advice, very friendly efforts to ensure I received the package on time completely satisfied and for once I spoke on the phone with a real person who knew the store, the products, and who was able to check with her colleague
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M
Rating: 5 out of 5
Satisfied with the quality of the product and the contact with the professional.
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A
Rating: 5 out of 5
The products are excellent and the services are fast. I am fully satisfied with Guignard leathers where I have been sourcing for many years.
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M
Rating: 1 out of 5
On the site my order was in stock so when placing the order I received an email saying to expect about 3 weeks to 1 month delay.
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Response from Cuirs Guignard
Sir, Our cowboy boots are made in Europe on demand from our supplier. That is why we indicate on our product sheets the estimated delivery times (http://www.cuirs-guignard.com/santiags/santiags-homme/2681-bottes-cuir-sendra-3565-steel-mag-dog-tang.html). We are truly sorry for this disappointment and will look to highlight the message on the delays more. We will pay particular attention to the processing of your order.
E
Rating: 5 out of 5
I have received the jacket I ordered, a magnificent jacket of very good quality. I recommend the Cuir Guignard site, very serious. Best regards.
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M
Rating: 5 out of 5
Excellent quality, deadlines more than respected, reasonable prices? Just happiness
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C
Rating: 5 out of 5
SHIPPING, SERVICE QUALITY. OK. I AM UNFORTUNATELY RETURNING THE ITEM THAT DOES NOT SUIT ME. I HOPE FOR THE SAME QUALITY OF SERVICE FOR THE REFUND F. MERTEN
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M
Rating: 5 out of 5
this company is very serious and competent it deserves to be said I ordered a jacket color perfect size this company is really to be recommended
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M
Rating: 5 out of 5
I received the leather coat within 3 days following the order. Impeccably packaged. The fit and size suit me perfectly. The leather is magnificent in quality and color. This is my second purchase. I recommend this very serious company.
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M
Rating: 4 out of 5
The leather pants are exactly as I imagined, the only weak point is that the pants have a low waist and it's better to take them at the hips. Otherwise, the quality is there and the delivery is perfect.
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M
Rating: 5 out of 5
In search of a leather jacket online, the link to Guignard leathers allowed me to get to know their range and even benefit from an excellent discount. The advisor I spoke to on the phone was very professional and guided me for the size and the shipping and the reception took 3 days.
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M
Rating: 5 out of 5
Super accommodating, friendly!
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M
Rating: 5 out of 5
Seller phone: very good size advice. Women's leather jacket: beautiful quality. Very good value for money. Fast delivery. Serious.
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M
Rating: 1 out of 5
Contemptuous, does not respect orders by validating other sizes and when we request correction, they cancel the order without valid reason. Avoid.
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Response from Cuirs Guignard
Hello, You placed an order with us by check for an amount of 1008 € with the title of an association. Given the increase in stolen or insufficient funds checks, we contacted our bank for verification with yours. We received a warning about the solvency of the account, so we contacted you by email to inform you. We asked you in this very polite email to please send us a payment by credit card or bank transfer to honor the order. However, we did not receive any response from you, so we could only cancel your order, we are truly sorry but what else could we do? If you wish to place your order, we will honor it like all the others but for this amount we will ask for a certified payment. Best regards.
C
Rating: 5 out of 5
Fast and careful delivery. Two purchases, always satisfied.
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M
Rating: 5 out of 5
Jacket received in 2/3 working days, carefully packaged, perfect size after confirmation by phone. I will come back to it!
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M
Rating: 5 out of 5
very high professionalism
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