Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Hello, we have received your review as well as your message. We have replied to your email. The package is available as you requested. The postal service is doing its job, it is currently at the post office (proof provided in your email). We remain at your disposal by email or phone. Best regards
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cliente
Rating: 5 out of 5
Very satisfied with my order!
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Annie F.
Rating: 5 out of 5
Very competent staff, good advice and really very friendly who encourages me to come back
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cliente
Rating: 5 out of 5
Very responsive company with very available and friendly staff on the phone. The ordered product is beautiful, solid and well finished. The price is very accessible. I will recommend this company.
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client
Rating: 5 out of 5
Ordered products met my expectations
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Lecomte
Rating: 5 out of 5
Fast shipping time and very good communication from the company.
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Damien
Rating: 5 out of 5
Jacket styled as a
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Sabine V.
Rating: 5 out of 5
denim jacket
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MIMIE85
Rating: 5 out of 5
in tobacco leather. Excellent size (3XL, 1.78m, 85 kilos). Very nice quality, soft leather, slightly aged appearance.
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Saúl C.
Rating: 4 out of 5
Very fast delivery, careful package. Product conforms to the order. I recommend this seller.
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cliente
Rating: 5 out of 5
Fast delivery Very good quality leather jacket Very satisfied with my purchase
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Stephane F.
Rating: 5 out of 5
Great customer experience I recommend
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patrick W.
Rating: 1 out of 5
Very good quality leather at very advantageous prices. Plus they have large sizes. Very fast shipping. I recommend...
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Client
Rating: 5 out of 5
very good product good quality and fast service! well done! and thank you
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client(e) L.
Rating: 5 out of 5
the heel part is way too tight, it is very difficult to take off the boots despite a larger size, following a phone conversation and return at my expense, no exchange possible as they were worn for half a day, first and last time with you
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BAS M.
Rating: 5 out of 5
Very satisfied with this purchase, very responsive customer service to check sizes, jacket received a week early, I recommend 100%!
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sophie B.
Rating: 5 out of 5
very good fast, for returns it's a shame that it's at the customer's expense .. if perfect..
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Laurence H.
Rating: 5 out of 5
Excellent service!!
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customer
Rating: 5 out of 5
The product is good and the packaging is beautiful ??
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carole S.
Rating: 5 out of 5
very good quality bag at a very very reasonable price and perfect delivery. thank you
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Valérie B.
Rating: 5 out of 5
Order placed online. Delivery time respected, even a bit early. I was worried that the ordered bag would not arrive on time as it was to be delivered to England, but no problem and excellent tracking. Highly recommend
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ABDE
Rating: 5 out of 5
The jacket is perfectly tailored. The whole set seems to be of quality and will certainly last a long time.
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Bruno F.
Rating: 5 out of 5
Very nice look of good quality, it reminds me of my youth which is unfortunately far away??
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Alexandre L.
Rating: 5 out of 5
I bought a pair of pants a few months ago and I was not disappointed. Good quality of the item and fast shipping. The same goes for this purchase.
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Théo D.
Rating: 5 out of 5
Little Jesus in velvet shorts, a paradox for a leather professional ??
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cliente
Rating: 3 out of 5
No delivery date announced. Tracking system more than rudimentary.
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Response from Cuirs Guignard
Hello, you placed an order on our site for a pair of cowboy boots, it is indicated shipped within 15 days / 3 weeks. It has only been 10 days since the order was placed, moreover, it was placed on July 14, a public holiday and a weekend. You will be informed by email about the preparation of the package and its shipment with the tracking number to follow your delivery. So when you note that the tracking system is more than rudimentary, we do not understand, you have not received it yet!!! Thank you
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Gilles S.
Rating: 4 out of 5
A GOOD PRODUCT
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cliente
Rating: 1 out of 5
A disaster... An order placed on the Web then a proposal to finally go to the store to try the products and in the store, they are not the same products. In short, ultimately no order...
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Response from Cuirs Guignard
Hello, we are very very surprised by your message, we had you on the phone. You indeed placed an order online and preferred to go to the store for fittings, so we immediately canceled the order. You were supposed to go to our store in Nantes. We do not have much choice in men's pants and they are indeed the same in-store as on the site, we are sorry that you did not find your happiness.... Best regards
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cliente
Rating: 4 out of 5
Delivery on time. Quality product
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Nathalie B.
Rating: 5 out of 5
Fast shipping!
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patrick W.
Rating: 1 out of 5
The heel part is way too tight, it is very difficult to take off the boots despite a larger size, following a phone conversation and return at my expense, no exchange possible because they have been worn for half a day, first and last time with you
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Response from Cuirs Guignard
Hello, we have taken your feedback on the 1920V boots into account. It is a model of high cowboy boots, slim, you may find them narrow at first, the leather needs to stretch. If however, it is really painful, not pleasant, in that case, the size is not right and you need to proceed with an exchange. For that, you need to fill out the online return form and the necessary will be done upon receipt of your package. For any questions or others, we are always reachable by email or by phone at 0549814694. Hoping that you were satisfied with your navigation on the site, the placing of your order, the delivery of your package, and our customer relationship. We wish you a pleasant day. ETS GUIGNARD
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ZVO
Rating: 5 out of 5
Superb product - return because too small but the replacement was done without any problem and in the shortest time. I highly recommend ;-)
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Fabien
Rating: 5 out of 5
Very happy with my purchase, it perfectly meets my expectations, very professional contact with the seller, well-packaged product, fast delivery, I recommend.
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Agnès
Rating: 5 out of 5
Fast delivery. I had ordered 2 jackets to allow me to choose. I returned one on Monday, I received the refund on Thursday. The jackets are of excellent quality!
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Yannick H.
Rating: 5 out of 5
Fast and careful delivery. Item conforms to my expectations
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Denise
Rating: 5 out of 5
For the first time, I am super happy. Everything went wonderfully. Especially the size, it feels like it was made for me really. Very nice. I will come back. Thank you.
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M D.
Rating: 5 out of 5
One of the best leather retailers in Europe. Very stylish warm jackets.
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joelle
Rating: 5 out of 5
Very good quality bag. Fast and secure delivery
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Nadia C.
Rating: 5 out of 5
Thanks to Julien who responds promptly on the phone and arranges everything for you! The right address!
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Sophie S.
Rating: 5 out of 5
The Guignard Family is always very responsive and the products are perfect.
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