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M
Rating: 4 out of 5
Fast shipping. Quality leather.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 362 published reviews
Summary of reviews
Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
At first glance, beautiful product.
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C
Rating: 4 out of 5
Coat conforms to the photo on the site, very good quality. Friendly phone reception, answers questions. Fast shipping.
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P
Rating: 4 out of 5
Hello, first of all, the quality of the products is impeccable, no delivery problems. This is not the first time I order from them, no problems.
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O
Rating: 4 out of 5
Fast shipping, product in line with my expectations
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P
Rating: 4 out of 5
For flexibility, okay for less cold weather. But I wanted it for extreme cold to avoid dressing like an onion. It's important to be dressed according to the interiors... It's not warm enough. Knowing that only this sheep model exists. No competition. Everywhere at around 500 euros... We find coats in beautiful colors and attractive shapes but still not warm enough. Disappointing surprise confirmed in use.
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C
Rating: 3 out of 5
Quality of the leather a bit disappointing, as well as the finishes.
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Response from Cuirs Guignard
Hello, We have taken your opinion into account, if however the handbag does not satisfy you, do not hesitate to return it for a refund. Best regards, ETS GUIGNARD
J
Rating: 4 out of 5
Beautiful boots, great look, fast delivery and no problem with the well-packaged parcel. Thank you........not tried yet (just at home...) a bit difficult to put on but I hope the leather will adapt to my strong foot....normally it's for Christmas......(to see if it will wait??)
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C
Rating: 4 out of 5
Handbag conforms to the description. Fast delivery. Item well protected received in perfect condition. Satisfied customer
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C
Rating: 4 out of 5
Package well received and well protected
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C
Rating: 4 out of 5
Very satisfied with the cut and quality of the leather, however I find it runs small. I am 1.68m tall and weigh 51kg and with size S I cannot wear any sweater underneath.
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D
Rating: 1 out of 5
Jacket not received to this day!...
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M
Rating: 4 out of 5
Very fast delivery. Very nice leather and beautiful color better than on the site. Too bad the lower pockets are a bit small (the slanted ones for putting hands or the straight ones for taking something out)
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D
Rating: 4 out of 5
Beautiful quality but the downside is the packaging: way too big for the size of the product!
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S
Rating: 4 out of 5
Nice boots of good quality
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D
Rating: 4 out of 5
I bought the jacket "128". Satisfied with the product with very fast delivery. Thank you.
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M
Rating: 4 out of 5
Very nice item... small size! I had to exchange it because I ordered too small. I suspected it when taking measurements... and was waiting for a phone return from customer service, as mentioned. Hence an additional expense of 40€ to return the package by colissimo
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C
Rating: 3 out of 5
Quality product. The price seems a bit expensive to me
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C
Rating: 4 out of 5
Produit conforme à la description.
R
Rating: 4 out of 5
Nothing to report, quality product, we'll see if it lasts over time... I will give 5 stars if that's the case
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C
Rating: 4 out of 5
Everything inspires seriousness. By
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C
Rating: 1 out of 5
I sent a message to say that I would no longer be home from 11 a.m. I did not receive a response and I left without being delivered. I don't know how I will retrieve my delivery ??? It was the first time I ordered from you but I think it will be the last. Sincerely, Bernard COTTAIS
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Response from Cuirs Guignard
Hello, You must be talking about the delivery and the carrier, unfortunately, we do not have control over that. We are really sorry, we respected your order, shipping time, etc. If you missed the delivery, the package must be picked up at your post office. Sincerely, ETS GUIGNARD
R
Rating: 4 out of 5
Everything went well, item received quickly and very nice.
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J
Rating: 4 out of 5
Too bad the sizes for the items are not the same.
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D
Rating: 4 out of 5
I really liked being called back very quickly to tell me that the item I ordered was not available and that I would have to wait 2 months to hope to receive it, however, I am a bit disappointed that the available sizes are not indicated on the site.
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F
Rating: 3 out of 5
The jacket ordered was disappointing, too small at the shoulders and arms, very tight despite being one size up from my usual size and the dimensions I provided. The announcement should have mentioned that the item runs very small. As a result, I was somewhat dissatisfied with the return at my expense, especially since it was the last available size. However, the refund was very quick and without difficulty.
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Response from Cuirs Guignard
Hello, We are really sorry that the product does not fit. We specify that leather tends to run small in general. Indeed, return shipping costs are at your expense, but we refunded you for the jacket and shipping costs! Sincerely, ETS GUIGNARD
S
Rating: 4 out of 5
Fast delivery, very nice leather jacket, I took an L usual size S M, I can't close it or if I insist I can't move anymore, it's for a gift, I don't have time to exchange it, too bad especially for the price
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J
Rating: 4 out of 5
Thank you for the excellence of your phone contact and the advice regarding the size of the jacket considering my measurements.
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J
Rating: 3 out of 5
The cut of my leather is perfect only I received the cognac brown color while I ordered the nut brown color.
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C
Rating: 4 out of 5
First order on the site. I am very satisfied with the phone support for choosing the model, the size,... Package received quickly and the quality is up to par.
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C
Rating: 4 out of 5
I am very happy with my purchase. The jacket matches the photo well and is of good quality. Ultra fast delivery.
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R
Rating: 1 out of 5
Very disappointed with the size.. we received a size 40 which is too big, and returned a size 39 which is too small. Big problem when you see that size 40 is equivalent to 42 and size 39 to 36. So here we are, no shoes, but return fees of 17.. and therefore no solution. I think the manufacturer needs to review the sizes of the cowboy boots....
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Response from Cuirs Guignard
Hello sir, we are sorry for this incident regarding your order. We offered you solutions (exchange, credit note or refund...) We could also send you a return label so that you would not have any return fees. We remain at your disposal for further information. Please know that we will always be attentive to all our customers. Best regards.
C
Rating: 4 out of 5
Very nice jacket, but a little tight, but very satisfied with the quality.
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C
Rating: 4 out of 5
Good. Fast shipping.
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F
Rating: 3 out of 5
Had to return a leather jacket as the size did not match the indicated measurements. Second leather jacket, quality of leather quite coarse.
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Response from Cuirs Guignard
Hello, You indeed ordered two garments, one did not fit you in size, we took care of the return fees and refunded you. For the second jacket, on the phone, you told us that it fit, it is a mid-season jacket in lamb leather, yet supple while maintaining a good fit. Best regards, Guignard.
F
Rating: 4 out of 5
Perfect, serious, fast.
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P
Rating: 4 out of 5
In accordance with the order, fast delivery service and great follow-up. Keep it up.
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I
Rating: 3 out of 5
For the choice of sizes, your site is not perfect at all. I ordered 3XL for a sleeveless leather jacket and I think that 1 or 2 XL would have been more than enough. Yet you ask for measurements for a control of the choice in the order. Needs improvement. However, top quality.
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F
Rating: 1 out of 5
Size too small and tight and width of the legs too large, I am returning the product... sorry Patrick Wilfart 0769705944.
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Response from Cuirs Guignard
Hello, We have received your return request for a refund, we informed you by email that it will be processed to your account as soon as the package is received. We are really sorry that the product does not suit you. Best regards, ETS GUIGNARD.
J
Rating: 4 out of 5
IT RUNS SMALL OTHERWISE VERY GOOD QUALITY AND QUICKLY SHIPPED.
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