Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Quality of the leather a bit disappointing, as well as the finishes.
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Response from Cuirs Guignard
Hello, We have taken your opinion into account, if however the handbag does not satisfy you, do not hesitate to return it for a refund. Best regards, ETS GUIGNARD
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JEAN.PIERRE G.
Rating: 4 out of 5
Beautiful boots, great look, fast delivery and no problem with the well-packaged parcel. Thank you........not tried yet (just at home...) a bit difficult to put on but I hope the leather will adapt to my strong foot....normally it's for Christmas......(to see if it will wait??)
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Client
Rating: 4 out of 5
Handbag conforms to the description. Fast delivery. Item well protected received in perfect condition. Satisfied customer
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Client
Rating: 4 out of 5
Package well received and well protected
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Client
Rating: 4 out of 5
Very satisfied with the cut and quality of the leather, however I find it runs small. I am 1.68m tall and weigh 51kg and with size S I cannot wear any sweater underneath.
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Dominique M.
Rating: 1 out of 5
Jacket not received to this day!...
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Michèle C.
Rating: 4 out of 5
Very fast delivery. Very nice leather and beautiful color better than on the site. Too bad the lower pockets are a bit small (the slanted ones for putting hands or the straight ones for taking something out)
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Dominique
Rating: 4 out of 5
Beautiful quality but the downside is the packaging: way too big for the size of the product!
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sebastien L.
Rating: 4 out of 5
Nice boots of good quality
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didier
Rating: 4 out of 5
I bought the jacket "128". Satisfied with the product with very fast delivery. Thank you.
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Marc
Rating: 4 out of 5
Very nice item... small size! I had to exchange it because I ordered too small. I suspected it when taking measurements... and was waiting for a phone return from customer service, as mentioned. Hence an additional expense of 40€ to return the package by colissimo
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Client
Rating: 3 out of 5
Quality product. The price seems a bit expensive to me
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Client
Rating: 4 out of 5
Produit conforme à la description.
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Rudy
Rating: 4 out of 5
Nothing to report, quality product, we'll see if it lasts over time... I will give 5 stars if that's the case
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Client
Rating: 4 out of 5
Everything inspires seriousness. By
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COTTAIS B.
Rating: 1 out of 5
I sent a message to say that I would no longer be home from 11 a.m. I did not receive a response and I left without being delivered. I don't know how I will retrieve my delivery ??? It was the first time I ordered from you but I think it will be the last. Sincerely, Bernard COTTAIS
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Response from Cuirs Guignard
Hello, You must be talking about the delivery and the carrier, unfortunately, we do not have control over that. We are really sorry, we respected your order, shipping time, etc. If you missed the delivery, the package must be picked up at your post office. Sincerely, ETS GUIGNARD
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Rosalie M.
Rating: 4 out of 5
Everything went well, item received quickly and very nice.
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Jean
Rating: 4 out of 5
Too bad the sizes for the items are not the same.
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Depatureaux
Rating: 4 out of 5
I really liked being called back very quickly to tell me that the item I ordered was not available and that I would have to wait 2 months to hope to receive it, however, I am a bit disappointed that the available sizes are not indicated on the site.
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Flo
Rating: 3 out of 5
The jacket ordered was disappointing, too small at the shoulders and arms, very tight despite being one size up from my usual size and the dimensions I provided. The announcement should have mentioned that the item runs very small. As a result, I was somewhat dissatisfied with the return at my expense, especially since it was the last available size. However, the refund was very quick and without difficulty.
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Response from Cuirs Guignard
Hello, We are really sorry that the product does not fit. We specify that leather tends to run small in general. Indeed, return shipping costs are at your expense, but we refunded you for the jacket and shipping costs! Sincerely, ETS GUIGNARD
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SYLVIE G.
Rating: 4 out of 5
Fast delivery, very nice leather jacket, I took an L usual size S M, I can't close it or if I insist I can't move anymore, it's for a gift, I don't have time to exchange it, too bad especially for the price
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Julien B.
Rating: 4 out of 5
Thank you for the excellence of your phone contact and the advice regarding the size of the jacket considering my measurements.
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Jérôme
Rating: 3 out of 5
The cut of my leather is perfect only I received the cognac brown color while I ordered the nut brown color.
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CONTE C.
Rating: 4 out of 5
First order on the site. I am very satisfied with the phone support for choosing the model, the size,... Package received quickly and the quality is up to par.
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Client
Rating: 4 out of 5
I am very happy with my purchase. The jacket matches the photo well and is of good quality. Ultra fast delivery.
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Roger E.
Rating: 1 out of 5
Very disappointed with the size.. we received a size 40 which is too big, and returned a size 39 which is too small. Big problem when you see that size 40 is equivalent to 42 and size 39 to 36. So here we are, no shoes, but return fees of 17.. and therefore no solution. I think the manufacturer needs to review the sizes of the cowboy boots....
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Response from Cuirs Guignard
Hello sir, we are sorry for this incident regarding your order. We offered you solutions (exchange, credit note or refund...) We could also send you a return label so that you would not have any return fees. We remain at your disposal for further information. Please know that we will always be attentive to all our customers. Best regards.
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Client
Rating: 4 out of 5
Very nice jacket, but a little tight, but very satisfied with the quality.
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Client
Rating: 4 out of 5
Good. Fast shipping.
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Francki D.
Rating: 3 out of 5
Had to return a leather jacket as the size did not match the indicated measurements. Second leather jacket, quality of leather quite coarse.
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Response from Cuirs Guignard
Hello, You indeed ordered two garments, one did not fit you in size, we took care of the return fees and refunded you. For the second jacket, on the phone, you told us that it fit, it is a mid-season jacket in lamb leather, yet supple while maintaining a good fit. Best regards, Guignard.
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Frederique
Rating: 4 out of 5
Perfect, serious, fast.
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Philippe
Rating: 4 out of 5
In accordance with the order, fast delivery service and great follow-up. Keep it up.
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Imbert P.
Rating: 3 out of 5
For the choice of sizes, your site is not perfect at all. I ordered 3XL for a sleeveless leather jacket and I think that 1 or 2 XL would have been more than enough. Yet you ask for measurements for a control of the choice in the order. Needs improvement. However, top quality.
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FART P.
Rating: 1 out of 5
Size too small and tight and width of the legs too large, I am returning the product... sorry Patrick Wilfart 0769705944.
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Response from Cuirs Guignard
Hello, We have received your return request for a refund, we informed you by email that it will be processed to your account as soon as the package is received. We are really sorry that the product does not suit you. Best regards, ETS GUIGNARD.
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Jean L.
Rating: 4 out of 5
IT RUNS SMALL OTHERWISE VERY GOOD QUALITY AND QUICKLY SHIPPED.
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Client
Rating: 1 out of 5
Disappointment with products.
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Response from Cuirs Guignard
Hello, We acknowledge your message, we are really sorry to have disappointed you. We have received your returned package and canceled your order. We have been offering this product for several seasons; it is a classic of our collection, and it is of very good quality. Best regards, ETS GUIGNARD.
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Annie
Rating: 4 out of 5
The order processing was very quick, the package delivered in good condition I recommend this site
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Client
Rating: 4 out of 5
I ordered a pair of pants and had to resend it at MY EXPENSE because it was too small, and I find it unfortunate given the price of the pants, to pay extra for the shipping costs, it should be free like many others
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Response from Cuirs Guignard
Hello, We take your comment into account, however, it is clearly stated on the site that return shipping costs are the responsibility of the customer. We cannot support returns in quantity (because often if returns are free, that is the case), we do not have the structure for it and prefer to hold our customers accountable. We are reachable by email, by phone to advise you on size choice. Best regards ETS GUIGNARD
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ANNE C.
Rating: 4 out of 5
Product conforms and is of good quality. There should be more precise tracking of the order to know where the delivery is. Also, it was indicated that we would receive a call to confirm the size and that did not happen (luckily it was the right one!).
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Client
Rating: 4 out of 5
The quality is there, the price-quality ratio is good, the only downside being the length of the sleeves, but in leather, you can't have it all;
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Corine G.
Rating: 4 out of 5
Disappointed the leather remains very stiff, I ordered other high cowboy boots from you they are too stiff to put on, I took them to my cobbler twice to soften them nothing to do I will try to sell them but I remain very disappointed by the fit and the difficulty to put them on...
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Response from Cuirs Guignard
Hello, We are really sorry if the leather does not suit you, all cowboy boots are made of cowhide. They tend to soften once worn, while keeping a good fit. High cowboy boots are always a bit more difficult to put on at first especially if the instep is high it all depends on each person's morphology. Best regards ETS GUIGNARD
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