Customer reviews of Cuirs Guignard

Hello, We are truly sorry but our pants fit just right, we specify this because customers are used to pants with elastane or a bit loose, leather is not cut like that, a 46 is a real 46, which means that if you lay it flat and measure the waist it is 46 and not more. The best is to compare with those you wear because it may be labeled 46 but if you measure it, it might be more like a good 48, do not hesitate if needed, have a good day, ETS GUIGNARD.

Hello, We do not have any ongoing orders with you, you placed an order by bank transfer on 28/08, but you never made the payment so it has been canceled. Best regards, ETS GUIGNARD

Hello, We have just received your message, first of all, a big thank you. As for the snap, please do not hesitate to return the product, we will take care of it at our expense of course. Our apologies, have a good day, ETS GUIGNARD

Hello Mr. Hautain, we sent you the size corresponding to the dimensions you provided. If you have a size issue, we can send you a return ticket to exchange the size and all at our expense. Hoping to have responded as best as possible to your expectations. We remain at your disposal if needed by email or phone. Best regards.

Hello, we tried to contact you by email immediately informing you of the stock shortage and offering to look for another model with a commercial discount or a refund, but unfortunately we never received any responses, so we were waiting. We have just canceled your order and refunded you, sincerely ETS Guignard.

Update, the order has been refunded and the package has finally been found, it left France on 24/11 and arrived in Israel on 18/12, it is to be picked up against tax Mon. - 05:55 19/12/22 Arrived at the distribution site Israel - Sun. - 10:57 18/12/22 Customs operation completed Package cleared, will be delivered against payment of a customs fee. Israel - Sun. - 08:05 18/12/22 In customs clearance - Israel - Sun. - 08:04 18/12/22 In transit Package arrived in the destination country. Israel - Thu. - 15:27 24/11/22 In transit Package left the country of origin Postal Center 93 - 93 Hello Sir, we are very surprised by your message. We strive to carry out alterations as best as possible and at our expense (alterations are free and return shipping costs are also free), perhaps it was not altered sufficiently. You can imagine that it is not intentional on our part as there is no interest. Furthermore, after inquiries, it appears that you reported this issue by phone today to one of our colleagues who immediately apologized and sent you an email with a label to return the package to the store, so no cost on your part. We will receive the jacket and ensure to alter the sleeves to the desired length before sending it back to you again. Once again, our apologies hoping to have responded as best as possible. Sincerely, ETS GUIGNARD.

Hello sir, We have received your review on Trustpilot, we have just responded to you via this email at your email address. Please note that the boots