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F
Rating: 4 out of 5
Fast shipping, quality leather, correct packaging
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 3 out of 5
Delivery time quite long, however the jacket seems to be of good quality
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Response from Cuirs Guignard
Hello, we have taken note of your message. We are sorry if you found the delivery time long, we do indicate a delivery time of 7 working days. You placed your order on Thursday 09/10 and your package was shipped on Monday 13/10. We try to do our best but cannot compete with large platforms that ship the same day or even with couriers who work on Saturday and Sunday. We hope that you appreciated the processing of your order and the quality of the jacket. Best regards
J
Rating: 1 out of 5
Quality and interesting price, but no large sizes !!!!
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Response from Cuirs Guignard
Hello, we do have a range of products in large sizes, which is very difficult to find in leather clothing. We have products up to size 56/58 for women, like the one you ordered. We hope that this one suits you in size, color, shape as we have not received any return requests. Best regards
V
Rating: 3 out of 5
Impeccable waiting time, I have a bit of trouble putting on my boots, I think the leather will stretch later.
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Response from Cuirs Guignard
Hello, thank you for your feedback, indeed, the boots will mold to your feet and soften. If you really think it's too tight, don't hesitate to return the boots for an exchange. Best regards
M
Rating: 4 out of 5
I bought a leather jacket from them costing about 220€ (plus shipping costs, so 240€ in total), after seeing the very positive reviews right here on Trust Pilot... I was probably unlucky, but on the order page, it was guaranteed that the order would be processed within 7 days; I contacted them via email to understand when the item would be shipped, and they first told me they would ship the next day, then (after I prompted them, since a week had already passed since the order) they claimed that if the item is not in stock - and I was not told this at the time of purchase - it can take up to 10 days. Having paid with PayPal anyway, I will wait a few more days and then proceed with the purchase protection request. 20/10/2025 since you cannot reply to the seller's response, I invite them to check the item page I ordered, where at the bottom right it states that the days required for order fulfillment are 7 (and not ten). Unfortunately, there is no possibility here to put a screenshot to prove it, but anyone reading my review should know that I have been shopping online for twenty years from various sites and it happens that even the most reliable seller makes mistakes, only to say that it was the customer who was a bit foolish... 24/10/2025 I received today the clothing item purchased and, to be honest, I changed the rating from 1 to 4 stars, as the quality of the item is excellent (their catalog is also great, in general). For our altercation, I received a partial refund of the expense via PayPal and I saw that they corrected the item page, from 7 to 10 days regarding shipping.
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Response from Cuirs Guignard
Hello You ordered on our site on Friday 10/10 at 20:46, so the order was only processed on Saturday 11/10. As stated on the site, this item is shipped within 10 working days, the package is being prepared for shipment today, so we are well within the times indicated on the site. We hope the product will suit you, have a nice day. Ets Guignard 20/10/2025 We made no remarks of this kind, we even replied that we made a mistake on this product sheet as it was indicated under 7 working days instead of 10 days as indicated on the same product in black and brown, it is an error on our part that we explained to you by email and we gave you a commercial discount to apologize. If you prefer, we can stop your order immediately and refund you if you do not trust us. Have a nice day.
E
Rating: 4 out of 5
It's a shame that when ordering we are informed of a possible delay of three weeks when the ordered product arrived in 3 days! It's a shame for them, because I almost didn't order because of this delay. So fast delivery, product conforms and of quality, and well packaged.
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Response from Cuirs Guignard
Hello, we have noted your comment which is indeed a good remark, but on the cowboy boots the stocks change so quickly and the delay to receive them is a bit long, we do not want to indicate a delivery in a few days and that in the meantime they are no longer in stock and that you receive them in 15 days / 3 weeks. Best regards
E
Rating: 4 out of 5
Very fast shipping, good quality product
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C
Rating: 3 out of 5
My purchase was not successful. The quality of the leather of the pants is exceptional, the best, very soft. But, I ordered size 36 and it was very tight in the rise and waist. I didn't like the silhouette it gave me so I returned it. Even though I love leather, pants have never fit me well.
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Response from Cuirs Guignard
Thank you for your feedback, we are sincerely sorry that the pants did not suit you in terms of fit but as you noted you were not disappointed with the quality, maybe for next time.... Best regards
C
Rating: 3 out of 5
Refunded because jacket not available. So stocks not up to date.
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Response from Cuirs Guignard
Hello, Indeed, we canceled your order, a stock error on the site, we had the size below and above but not the right one! We are sorry for this incident and are trying to keep our stocks up to date as best as we can. Best regards.
J
Rating: 4 out of 5
Very fast shipping and great!
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D
Rating: 4 out of 5
I am still hesitating to return it because in 2XL the bomber is a bit tight.
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O
Rating: 4 out of 5
beautiful lamb leather coat. The coat is made of lamb leather and not adult sheep leather as indicated on the site.
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Response from Cuirs Guignard
Hello, You have indeed ordered a coat made of sheepskin with wool inside and leather outside as indicated on the site, the wool is shaved as short as possible for more comfort and flexibility. Best regards
E
Rating: 3 out of 5
This is the first time I am disappointed! I ordered these cowboy boots because the inside was flesh-colored (so it doesn't stain with sweat). The model resembles ref. 219, so black inside!! However, the shoemaker who put the pads assured me that it was of good quality.
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Response from Cuirs Guignard
Hello, We have taken your opinion into account. We want to inform you that the models "116" and "219" are 2 different models if you look closely on the site. The seams are different (raised on the "219" model). For the inside, it is true that depending on the arrival, the inside may be different but the material remains the same. It seems to me that you contacted us by phone to ask us about the difference and we answered your questions precisely. If the pair did not meet your expectations, you could have contacted us as we are always listening to our customers to find a solution (exchange or refund or other requests). Please know that we remain at your disposal for more information if needed. Best regards.
V
Rating: 4 out of 5
My first satisfaction, and not the least, is receiving the package. The choice of product satisfies me, which concerns vintage cowboy boots.
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A
Rating: 4 out of 5
The quality is undeniable, I think the jacket will last a long time. No bad surprise on the size. The jacket is true to the photo, the color is very beautiful. We are very satisfied. I found the delivery time a bit long, that's why I took away one star but nothing to do with the merchandise where a 5-star rating is warranted. Thank you, I will not hesitate to buy another item
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C
Rating: 3 out of 5
The experience was good, unfortunately the shoes have many defects.
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Response from Cuirs Guignard
Hello, We acknowledge your message and are surprised, why didn't you inform us by email, message, or call, we would have made an exchange or a refund according to your wish? We have been working with the Mayura brand for many years, the cowboy boots are of very good quality, handcrafted, Goodyear finishes, fully stitched and not glued, choice of leather, etc. It can happen that a model may have a small defect, issue but in this case, we handle the request to best satisfy our customers by sending it back to our supplier. Best regards
L
Rating: 4 out of 5
Serious establishment.
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D
Rating: 4 out of 5
I am very happy with the jacket I just bought, thank you Jose.
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V
Rating: 4 out of 5
I have no particular thoughts. My main goal is to be delivered and not to be a victim of theft during shipping. The cowboy boots I am currently ordering please me, the vintage side.
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T
Rating: 4 out of 5
Buying online is convenient but you don't really see the item.
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E
Rating: 4 out of 5
Speed. Quality. Very good.
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E
Rating: 4 out of 5
Good product, to see later over time.
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C
Rating: 4 out of 5
Hire different delivery company for Croatia. DPD , DHL or GLS
F
Rating: 4 out of 5
Perfect. Delivery on time and good quality jacket.
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V
Rating: 4 out of 5
The delivery was carried out professionally and my item is in very good condition.
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S
Rating: 4 out of 5
Very good! The bag is just as I wanted. Thank you.
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P
Rating: 4 out of 5
Everything went smooth, great quality and customer service ??
J
Rating: 3 out of 5
The jacket is beautiful, the leather is of good quality the seams look correct. A small defect on the zipper, I hope it will hold up
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Response from Cuirs Guignard
Hello Thank you for your feedback on your purchase, we are happy that the product suits you in fit, leather appearance... If there is a problem with the zipper, do not hesitate to contact us and proceed with an exchange or zipper change, Best regards
Y
Rating: 4 out of 5
Order received very quickly and jacket very well packaged. Leather as I wanted, the only downside is that the description of the item does not indicate that it is not a Guignard jacket but another brand!
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F
Rating: 4 out of 5
Fast shipping .. item conforms to its description .. only downside I thought the leather would be slightly thinner! However, this first purchase remains for me a great experience!! I recommend ..
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C
Rating: 1 out of 5
Product not conforming to the description. Very disappointed
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Response from Cuirs Guignard
Hello, We are more than surprised by your message, your order is from 10/03 shipped the same day, for the purchase of a Mistral bomber from the Redskins brand, you received it more than a week ago and we have not been informed of a return for exchange or refund. We have been selling this product for several collections already, it is one of the flagship products of the Redskins brand, so how does it not correspond? And if as you note you are disappointed, why not have returned it or informed us by email, phone to solve this? Best regards, ETS GUIGNARD
C
Rating: 4 out of 5
Good quality-price ratio for a men's leather pouch Hexagona given on 16/03/2025 for a birthday. To see later for daily use?
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C
Rating: 3 out of 5
A bit early for you to evaluate since I still haven't received my order. It was specified that if the item was not in stock there would be a delay of one month so I deduced that it was in production.
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C
Rating: 4 out of 5
Delighted with this purchase, conforms to the catalog. Thank you
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C
Rating: 3 out of 5
Although the order was validated and payment processed, it was impossible to obtain a delivery date, surprising approximate delay provided
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Response from Cuirs Guignard
Hello, We have taken your feedback into account. As indicated on the product sheets, the deadlines are stated and we remain at your disposal by email and/or phone if needed. The boots and belts are made in Spain, so there is an approximate delay due to transport which is completely normal. The deadlines are respected but we are unfortunately dependent on transport and delivery times. We inform all our customers with the colissimo number as soon as it is shipped so they can track the shipment and be aware of the position of their package at any given moment. We remain at your disposal and listening if needed. Best regards.
P
Rating: 4 out of 5
Great choice
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G
Rating: 4 out of 5
Beautiful warm and comfortable jacket. It is nevertheless really unfortunate to have to pay for shipping when a return is necessary!
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C
Rating: 4 out of 5
A lot of choices and speed
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J
Rating: 4 out of 5
Responsive after-sales service.
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M
Rating: 4 out of 5
Delivery as expected and in good condition. Excellent leather jacket in great condition, conforms to the model presented on the Cuir Guignard site.
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