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C
Rating: 4 out of 5
I recommend
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 3 and 4 stars
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Rating: 3 out of 5
Good quality leather of the 3/4 jacket. Two buttons impossible to button!! Buttonholes too narrow!! Finishing needs to be checked with more attention!!
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D
Rating: 1 out of 5
Hello I just bought the 3/4 caban SCOTT, apparently the shoulders fit very well but for the body envelope there are 30 cm too much, I really feel like it is made for obese people. Who can buy this garment? Thank you for the trust you give to your customers. Nothing to say about your services, this online shopping experience spoils everything because I do not dare to make another choice on your site. Sincerely Mr. Dominique Hennequez
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Response from Cuirs Guignard
Mr. Hennequez, We are really sorry that this iconic model from the SCHOTT collection does not suit you. As discussed with our customer service, we will be able to cancel your order and refund you. It's a shame that this experience prevents you from finding another model on our site. Sincerely The Cuirs Guignard team
M
Rating: 4 out of 5
I was very pleasantly surprised by the order, leather skirt wrapped in tissue paper, deadlines respected, only good things
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K
Rating: 4 out of 5
magnificent superb satisfied.
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M
Rating: 4 out of 5
I don't like buying clothes by mail order but the promotion was very enticing and the purchase corresponds well to what was proposed. I am satisfied.
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E
Rating: 3 out of 5
Not very expensive but jackets poorly sized compared to the photos.
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J
Rating: 4 out of 5
Good quality leather and good finish Very good product
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P
Rating: 4 out of 5
total satisfaction regarding this purchase: Price, discounts, delivery times.
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V
Rating: 4 out of 5
Important choice, good description and visibility of the item, quality of the leather, speed of delivery.
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F
Rating: 4 out of 5
To recommend for the quality of the product and the service.
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M
Rating: 4 out of 5
The finish is very good... I regret that there isn't a bit more leather thickness... it seems very thin!!!
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Response from Cuirs Guignard
Hello, We are really sorry if the product does not give you complete satisfaction. This is a very soft lamb leather jacket, pleasant to wear. The leather is thin but of very good quality, easy to maintain and ages very well over time. Please do not hesitate to contact us if you would like an exchange or a refund. Best regards, Cuirs Guignard Store
F
Rating: 3 out of 5
I am happy with the quality of the leather and the cut but disappointed with the size. I had given my measurements as requested on the site, unfortunately when I received the garment and tried it on, I found it was tight and I had difficulty closing the buttons.
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M
Rating: 4 out of 5
I bought a taupe lamb leather jacket. I asked for advice on the size at the Nantes store and was well advised. I received the jacket very quickly, it had a small stain, but I kept it because it was not very noticeable and was very well discounted. The leather is of beautiful quality and the cut is very good.
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K
Rating: 4 out of 5
Delivery and quality jacket. The only downside, the selected payment option in 3 installments without fees was not taken into account, the total price was debited all at once! Expensive for that! Too bad.
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M
Rating: 4 out of 5
Don't change anything. Best regards.
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L
Rating: 1 out of 5
For an order over 1000 euros, this is not encouraging. No news about my order, the funds have been gone for over a week, no confirmation, no email, a lack of professionalism. Very disappointed.
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Response from Cuirs Guignard
Madame Lyre, As discussed together by phone, your order was placed during our holiday period (indicated several times on the site), which is why we were not reachable. To ensure faster processing of your order, we opened the store during our closure and it was shipped within 7 days. We hope that the coat received meets your expectations. Customer service Cuirs Guignard.
M
Rating: 4 out of 5
Very good site, quality product, friendly phone reception.
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B
Rating: 4 out of 5
fast and careful shipping excellent product quick order a lot of choices but a bit expensive!
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M
Rating: 4 out of 5
I received the bag on time. It matches the photo. I just regret that the information about the products is not more detailed because I had to call to find out if a shoulder strap was included. Now, the person on the phone was very pleasant and informed me without any problem. I would recommend if the opportunity arises without worries.
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M
Rating: 4 out of 5
however the size is a bit tight but I preferred not to exchange it for fear that the next size up would be a bit too large, I suppose that over time the leather will stretch
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M
Rating: 4 out of 5
it is not easy to buy remotely despite the quality photos, my order did not meet my expectations, so I requested a refund, I was refunded a few days later, after the Guignard house received my package.
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M
Rating: 1 out of 5
On the site my order was in stock so when placing the order I received an email saying to expect about 3 weeks to 1 month delay.
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Response from Cuirs Guignard
Sir, Our cowboy boots are made in Europe on demand from our supplier. That is why we indicate on our product sheets the estimated delivery times (http://www.cuirs-guignard.com/santiags/santiags-homme/2681-bottes-cuir-sendra-3565-steel-mag-dog-tang.html). We are truly sorry for this disappointment and will look to highlight the message on the delays more. We will pay particular attention to the processing of your order.
M
Rating: 4 out of 5
The leather pants are exactly as I imagined, the only weak point is that the pants have a low waist and it's better to take them at the hips. Otherwise, the quality is there and the delivery is perfect.
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M
Rating: 1 out of 5
Contemptuous, does not respect orders by validating other sizes and when we request correction, they cancel the order without valid reason. Avoid.
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Response from Cuirs Guignard
Hello, You placed an order with us by check for an amount of 1008 € with the title of an association. Given the increase in stolen or insufficient funds checks, we contacted our bank for verification with yours. We received a warning about the solvency of the account, so we contacted you by email to inform you. We asked you in this very polite email to please send us a payment by credit card or bank transfer to honor the order. However, we did not receive any response from you, so we could only cancel your order, we are truly sorry but what else could we do? If you wish to place your order, we will honor it like all the others but for this amount we will ask for a certified payment. Best regards.
M
Rating: 4 out of 5
the item did not suit me, material, color, etc. however, the service from cuirs-guignard is impeccable (delivery time, packaging, return)
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C
Rating: 4 out of 5
A competent and charming staff. Magnificent jacket unfortunately too small. Too bad the return fees are not free nor the deliveries. To improve
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M
Rating: 4 out of 5
No problem regarding the last purchase; Finally!!!
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P
Rating: 4 out of 5
Very satisfied with the color and quality to see on the duration.
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M
Rating: 4 out of 5
fast delivery and very well packaged clothing. jacket corresponds well to the order, really very happy with the ordered item
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M
Rating: 4 out of 5
Item conforms to the photo and the salesperson answered the questions
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M
Rating: 4 out of 5
No problem on this site, fast delivery, impeccable leather quality and very pleasant on the phone, I recommend this site for any jacket purchase, see you soon, leather Guignard
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M
Rating: 4 out of 5
Yes, I am fully satisfied with Cuir Guignard and its services, as well as the respect for the delivery time.
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M
Rating: 4 out of 5
My order: a Big Pull Schott Track1. Received one with a slight defect. Returned the item and received, they say, another without defect. I have doubts because I am not a specialist. Very reasonable prices - Very wide choice with all sizes and colors available for most items that are no longer found elsewhere. For the rest, everything went perfectly.
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M
Rating: 4 out of 5
Fast processing and delivery. Conforms to the photo on the site.
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M
Rating: 4 out of 5
Excellent quality jacket, really beautiful
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M
Rating: 4 out of 5
Very quick order processing and shipping. My leather jacket is great but the only problem is that it runs large for a size S.
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M
Rating: 4 out of 5
The great thing is that regarding measurements, you can't go wrong with the size and that's really good.
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