Customer reviews of Cuirs Guignard

A

Abdenebi

Rating: 5 out of 5

Published on 30/12/2018 à 17h26

Very satisfied with my order, the deadlines, and the delivery.

Translated reviews

A

alex-trem

Rating: 1 out of 5

Published on 30/12/2018 à 10h54

Deadlines not respected, but in the end, that's not the worst. The jacket is damaged with tears on the back and on the collar, black marks everywhere. Given the price of the item, I expected more care and respect. The leather is of good quality, but the people who handled it did not respect anything.

Translated reviews

Response from Cuirs Guignard Published on 31/12/2018

Hello, We are truly sorry to have disappointed you. We offer you to return the product for a refund, of course, if it is new and unworn. However, we would like to clarify that your order was placed on Thursday, December 15th at 10 PM and was shipped on Monday morning, December 19th. It is clearly stated on the product sheet that shipping is within 7 days. We prepared your order as quickly as possible while respecting the announced deadline. As for the appearance of the leather, we check the jacket before shipping, but it happens that the leather has small marks,

S

Saint-georges

Rating: 5 out of 5

Published on 30/12/2018 à 09h55

defects

Translated reviews

C

Client

Rating: 5 out of 5

Published on 29/12/2018 à 19h15

especially on those not dyed through. The one you ordered is made of washed leather with a vintage look, so it presents differences in shades, has marks and others. Moreover, it is in a light color, so the marks are more visible than on a black color that hides the reality. Please know that these are not intentional marks or defects; leather remains a living material, with wrinkles, scars, and grain variations, which makes it unique. ETS GUIGNARD

Translated reviews

C

Client

Rating: 5 out of 5

Published on 29/12/2018 à 18h51

Beautiful jacket, fast shipping, problem-free return

Translated reviews

C

Caiomhe

Rating: 5 out of 5

Published on 29/12/2018 à 17h16

Super customer service on the phone, perfect delivery time! Bravo!

Translated reviews

M

MME C.

Rating: 5 out of 5

Published on 29/12/2018 à 16h18

Articles conform to the photos. Perfect size and very good leather quality. I recommend this site without worry.

Translated reviews

C

Client

Rating: 5 out of 5

Published on 29/12/2018 à 12h38

Very fast shipping, top quality, very soft, identical to the site, I recommend this purchase.

Translated reviews

C

Client

Rating: 5 out of 5

Published on 29/12/2018 à 09h56

Excellent advice and fast delivery.

Translated reviews

Y

Yannick B.

Rating: 5 out of 5

Published on 29/12/2018 à 08h31

Everything went well, the product is compliant and of good quality. The package arrived within the announced deadlines and very well packaged.

Translated reviews

M

Marie-paule

Rating: 5 out of 5

Published on 28/12/2018 à 17h58

Magnificent, very satisfied.

Translated reviews

F

Fabryyce

Rating: 5 out of 5

Published on 28/12/2018 à 12h32

Leather pants and leather dress are of excellent quality, soft, close to the body.... Fast shipping... perfect.

Translated reviews

M

Mikela D.

Rating: 5 out of 5

Published on 28/12/2018 à 11h52

Fast delivery (during the holiday season) Excellent quality/price! Perfect after-sales service, quick response. I recommend without hesitation.

Translated reviews

C

Client F.

Rating: 5 out of 5

Published on 28/12/2018 à 11h04

Order online for a travel bag. Very responsive shipping.... the bag is superb and of beautiful leather quality. The team is easily reachable by phone and professional. Highly recommend without hesitation. j.philippe Fouché

Translated reviews

J

Jean-Francois

Rating: 5 out of 5

Published on 28/12/2018 à 10h48

I just received my jacket... I admit I always have a little apprehension regarding the size when you can't try it on beforehand. Used to 2XL, I carefully followed the size guide on the site and therefore ordered 3XL, and it was a good choice! The size is perfect, the jacket is light and wears without any discomfort. The finish is really superb, no defects, and strictly conforms to the photos and description. Fast delivery with tracking, very well packaged, payment in 3 installments without fees... For me, it's a real flawless experience! Thank you.

Translated reviews

S

Stéphane L.

Rating: 5 out of 5

Published on 28/12/2018 à 09h19

Impeccable, both in terms of quality and size compliance. I advise.

Translated reviews

E

Emilie

Rating: 5 out of 5

Published on 28/12/2018 à 08h13

Very nice jacket, very well tailored. Fast and clean shipping! Thank you.

Translated reviews

M

Marie34

Rating: 5 out of 5

Published on 27/12/2018 à 18h09

Very friendly and professional phone reception, top-notch cowboy boots, I am delighted :)

Translated reviews

C

Ceva

Rating: 5 out of 5

Published on 26/12/2018 à 22h54

Fast shipping and gift conforming to our expectations. Thank you.

Translated reviews

A

Amélie

Rating: 5 out of 5

Published on 26/12/2018 à 17h18

I ordered my ankle boots for Christmas a few days earlier and thought I would only receive my shoes in 2 weeks, but to my great surprise, they were sent directly. A wonderful surprise and a gift of very beautiful quality, and moreover, delivered on time for my mother's happiness.

Translated reviews

C

Carine

Rating: 5 out of 5

Published on 26/12/2018 à 17h11

Phone contact prior to the order to accurately target the need, quick receipt of the package, exchange for a size problem always very quick, piece set aside during the call.

Translated reviews

B

Boillet

Rating: 5 out of 5

Published on 26/12/2018 à 14h52

Order after a difficult choice online as I couldn't move to choose visually. Result total satisfaction, the leather is splendid, payment completely secure and free fast delivery. Thank you.

Translated reviews

N

Nouchette 7.

Rating: 5 out of 5

Published on 26/12/2018 à 13h56

Fast shipping, item identical to the description. Excellent finishes, magnificent leather, exceptional quality. Fits just right.

Translated reviews

M

Michèle

Rating: 5 out of 5

Published on 26/12/2018 à 11h49

Perfect, absolutely nothing to complain about. The customer service is top-notch, hats off.

Translated reviews

C

Client

Rating: 5 out of 5

Published on 26/12/2018 à 08h56

Fast delivery.

Translated reviews

J

Jacques

Rating: 5 out of 5

Published on 26/12/2018 à 07h56

Everything went very well. The delivery, the return for a size exchange, all within a week. Careful packaging and speed in processing and delivering the order. I recommend.

Translated reviews

C

Client

Rating: 5 out of 5

Published on 26/12/2018 à 07h37

The products are of good quality. However, I returned mine because I didn't like the side view. The bottom of the jacket was too flared. I don't remember seeing this shape in the photos presenting the product.

Translated reviews

M

MARTIN F.

Rating: 5 out of 5

Published on 26/12/2018 à 05h01

Very very very satisfied..

Translated reviews

C

Client

Rating: 5 out of 5

Published on 25/12/2018 à 21h42

Beautiful jacket. Perfect size. Very good quality. Absolutely not disappointed with my order

Translated reviews

G

Gérard G.

Rating: 5 out of 5

Published on 25/12/2018 à 16h40

Hello, The phone reception was good, the order was placed well and delivered in 48 hours... and the jacket perfectly meets my expectations. I recommend your address to many friends.

Translated reviews

C

Client

Rating: 5 out of 5

Published on 25/12/2018 à 10h44

Items very well packaged, of very good quality. Return quickly registered for the items not kept and quick refund. Thank you!

Translated reviews

L

lr

Rating: 5 out of 5

Published on 25/12/2018 à 09h54

The service is more than impeccable, I had a problem independent of the will of Cuirs Guignard on the chosen model (size too small for my build, etc...) return and exchange of my order for another product of super quality in record time. Very professional and super responsive team. THANK YOU.

Translated reviews

M

Meunier G.

Rating: 5 out of 5

Published on 25/12/2018 à 09h13

I found attentive staff, a product of great quality. An establishment to recommend "without moderation".

Translated reviews

C

Client S.

Rating: 5 out of 5

Published on 24/12/2018 à 15h40

Responsiveness regarding the order, the return request and the impeccable reshipment. Ankle boots of very nice quality

Translated reviews

F

Francesca B.

Rating: 5 out of 5

Published on 24/12/2018 à 13h46

Magnificent down jacket, very classy and comfortable.

Translated reviews

F

Francisco

Rating: 5 out of 5

Published on 24/12/2018 à 06h56

Fast and efficient, nothing to say ????????

Translated reviews

A

Aurélie

Rating: 5 out of 5

Published on 23/12/2018 à 17h39

Magnificent coat that is worth its price... Very nice cut that fits perfectly... special mention for the very relational and commercial side of Frédéric ??

Translated reviews

J

jacques B.

Rating: 5 out of 5

Published on 23/12/2018 à 15h06

Purchase made during the holiday season and delivered within a reasonable time nonetheless. The item was not suitable, the exchange and refund were done without any problem.

Translated reviews

M

Michel

Rating: 5 out of 5

Published on 22/12/2018 à 16h16

Our order was delivered on time without any problems. The product corresponds well to what we saw on the site. Good quality, remains to be seen in use.

Translated reviews

C

Christian

Rating: 5 out of 5

Published on 22/12/2018 à 14h09

Very happy with the Guignard house. I returned a package because the size did not match, I immediately received the new pants in the right size. The service is impeccable. I recommend this house.

Translated reviews