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C
Rating: 5 out of 5
Super serious products top thank you
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 1, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
good contact. good quality, I recommend ...
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C
Rating: 5 out of 5
Absolutely perfect transaction. Excellent quality product, very well packaged, and fast delivery. The return and exchange procedure was equally conclusive.
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L
Rating: 5 out of 5
Item of very nice quality and corresponding to the description.
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M
Rating: 5 out of 5
fast shipping, product compliant, the best
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S
Rating: 5 out of 5
Fast delivery. Item well packaged super
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C
Rating: 5 out of 5
Very serious and responsive in case of return
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E
Rating: 5 out of 5
Speed of processing, quality item
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E
Rating: 5 out of 5
Excellent quality product. Fast delivery, however, the delivery person left the package with the caretaker while I stayed home waiting for it
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L
Rating: 5 out of 5
Quality product .. fast delivery... no criticism to make. Thank you.
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H
Rating: 3 out of 5
The leather is of excellent quality, however the zippers are poorly made (on the first use of the right sleeve, I ended up with it in my hand I tried to repair it myself but it broke. So it's dead for customer service, I'll see how I will manage). Otherwise the delivery service is quite long but it's understandable since some products are made to order. I think it's a very good site, I just had bad luck and that unfortunately happens
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Response from Cuirs Guignard
Hello, We take your message into account, we apologize for this small inconvenience and please do not hesitate to contact us for customer service. We will be able to change the zipper and send you the jacket as soon as possible, don't worry, it's not your fault, the zipper shouldn't come loose so quickly. Please remember to contact us by email or by phone. Best regards
C
Rating: 5 out of 5
I love the leather slim. Very good quality. Perfect size.
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C
Rating: 5 out of 5
Very good: excellent responsiveness, quick product exchange upon receipt of the return.
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M
Rating: 5 out of 5
serious company with a lot of choice and fast and careful delivery
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T
Rating: 5 out of 5
Very good. Very nice product delivered in record time
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C
Rating: 3 out of 5
Unfortunately the item was too large at the sleeves. I have to return it and the shipping costs are at my expense... very bad point compared to other e-commerce sites.
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Response from Cuirs Guignard
Hello, If the item is too large at the sleeves, it is quite possible to alter it, moreover, alterations are free! If needed, please do not hesitate to contact us by email or by phone 05 49 81 46 94. As for returns, unfortunately we indicate it on our site, indeed, return shipping costs are the responsibility of the customer. Best regards
C
Rating: 5 out of 5
Perfect product and delivery. I recommend
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N
Rating: 5 out of 5
A little hesitant to order leather from a distance..without seeing it, touching it, trying it on, I am very satisfied with my order. The quality is there.. and the size is perfect. The well-tracked delivery was very fast at the relay. Payment in 3 installments without fees is a plus.
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C
Rating: 5 out of 5
Very fast shipping, compliant with the description, perfect
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C
Rating: 5 out of 5
Jacket of excellent quality, very nice model very satisfied ?????????
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C
Rating: 5 out of 5
I am waiting for the receipt of the jacket to give a definitive opinion. However, the advisor I spoke to on the phone was very available to provide more information. Finally, I received my jacket. Very satisfied, I wanted to have more information, the stores in La Rochelle and Nantes advised me well.
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C
Rating: 5 out of 5
Very good quality product - very fast delivery
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D
Rating: 5 out of 5
High quality product and very fast delivery..
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T
Rating: 5 out of 5
Very satisfied with my purchase. Perfect leather pants.
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C
Rating: 5 out of 5
You are great. Excellent. Wolf Patrick
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P
Rating: 5 out of 5
Good phone reception Product matching the description
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C
Rating: 5 out of 5
Very nice jacket, light, made of very fine leather, very pleasant
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K
Rating: 5 out of 5
Product conforms to the photo and fast delivery
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C
Rating: 5 out of 5
This is my second purchase at Guignard and nothing to complain about. Moreover, I received my jacket very quickly. Very good.
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C
Rating: 5 out of 5
Perfect article very beautiful and of very good quality
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C
Rating: 5 out of 5
Very beautiful quality leather that fits very well
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C
Rating: 5 out of 5
An incomparable quality. Exactly as in the photo. Very fast delivery times.. Just perfect!
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C
Rating: 5 out of 5
Order processed immediately, product quality very satisfactory, reasonable price, I would recommend this site to my friends.
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C
Rating: 3 out of 5
Beautiful leather and quality, the only negative point of the order is the delivery, order made on the 17th sent on the 22nd received on the 25th but no email or SMS to inform that the package had arrived at the relay point, I ended up calling the relay point who told me that my package was indeed available and yet on the package tracking it was still in the mail center 14 while the package had arrived for 2 days. At the price of jackets, delivery could be free or of better quality by going through Chronopost and not Colissimo.
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Response from Cuirs Guignard
Hello, You indeed placed your order on the 17th, we shipped it on the 22nd and we sent you an email on your order tracking to inform you of the shipment and also to provide you with the tracking number. You can thus follow the progress of your package day by day from this link. However, it happens that emails arrive in your spam or that the email address is incorrect and unfortunately we cannot know. Moreover, you must necessarily receive an SMS or an email from the post office notifying you of the deposit at the relay point, it is strange that you received nothing. We are really sorry for this mishap and are happy that the leather suits you. Best regards. ETS GUIGNARD
T
Rating: 5 out of 5
The received jacket is perfect. Conforms to the one chosen on the website (very well made). Fast and reliable shipping via Chronopost. I recommend!!
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C
Rating: 5 out of 5
Very beautiful conforms to the photo very nice luxurious packaging! perfect!
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C
Rating: 5 out of 5
Wonderful I am very satisfied excellent quality
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C
Rating: 5 out of 5
Serious merchant, quality products, I recommend.
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C
Rating: 5 out of 5
Wanderful Jacket! Perfect fitting, 4 Days delivering!!!! Thank you!
R
Rating: 5 out of 5
Beautiful cut and careful finishes, thank you for this quality article.
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